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UKWA PDFS MAY - United Kingdom Warehousing Association

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Warehouse<br />

Official Magazine of The <strong>United</strong> <strong>Kingdom</strong> <strong>Warehousing</strong> <strong>Association</strong> May 2008 Volume 17 No 5<br />

<strong>UKWA</strong> News<br />

Details of a brand<br />

new Conference<br />

Security<br />

Paul Burton’s<br />

monthly round-up<br />

Labour Issues<br />

Are you struggling to<br />

fill a key k<br />

position<br />

Racking systems<br />

Boughey benefit from a Link 51 mobile solution<br />

See page 38


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tested, certified and built to relevant Safety Standards and Regulations.


<strong>Association</strong> News 3<br />

EDITORIAL<br />

Founded 1944<br />

The <strong>United</strong> <strong>Kingdom</strong><br />

<strong>Warehousing</strong> <strong>Association</strong>,<br />

418-422 Strand,<br />

London WC2R 0PT.<br />

Tel: (020) 7836 5522<br />

Fax: (020) 7438 9379<br />

Web: www.ukwa.org.uk<br />

Mission Statement<br />

The <strong>UKWA</strong> provides a service<br />

to Logistics Service Providers<br />

by helping to establish a<br />

favourable operating<br />

environment, by providing a<br />

forum for discussion on<br />

non-competitive issues and by<br />

providing information to<br />

assist them in their<br />

businesses.<br />

Management Board<br />

Derrick Potter, Chairman<br />

John Batchelor<br />

Amanda Bennett<br />

Stephen Booker<br />

Tim Carless<br />

Derek Cooper<br />

Douglas Fearnley<br />

Steve Francis<br />

Mike Hodge<br />

Bernard Howard<br />

Julia Lucas<br />

John Maguire<br />

Duncan Pannell, Vice President<br />

Michael Potts<br />

Ken Richards, Vice President<br />

Ralph Richards, Vice President<br />

Alan Sanders, Vice President<br />

Iain Speak<br />

Charles Watt<br />

For details about<br />

advertising in Warehouse<br />

contact Daren Thomas on<br />

Tel: 0771 974 0736<br />

Exhibition forum<br />

proves a success<br />

Multimodal 2008 was a success for<br />

<strong>UKWA</strong> and I hope it was equally worthwhile<br />

for the thirty plus <strong>UKWA</strong> members who<br />

attended as exhibitors. The success criteria<br />

for me were different in some respects to<br />

member companies. I wanted a good<br />

presence from <strong>UKWA</strong> members; I wanted a<br />

forum where I could speak to potential new<br />

members, meet existing members, and<br />

have an opportunity to advertise <strong>UKWA</strong><br />

events and services. I have no doubt we<br />

met our aims, and plans are now in place<br />

to host a larger <strong>UKWA</strong> pavilion at<br />

Multimodal 2009.<br />

Multimodal’s success allows me to consider<br />

other shows where a <strong>UKWA</strong> pavilion<br />

might provide <strong>UKWA</strong> members with costeffective<br />

exposure to potential clients. I will<br />

be sounding out the <strong>UKWA</strong> membership in<br />

the next few weeks to see the level of interest<br />

in taking a pavilion to other specialist<br />

shows within the retail , wholesale and<br />

manufacturing sectors, and perhaps<br />

abroad.<br />

At this time of the year, the process of<br />

gathering names of suitable volunteers to<br />

stand as candidates for next year’s<br />

Management Board begins. Regions meet<br />

to elect their own representatives on the<br />

Board; the Management Board itself identifies<br />

vacancies for Vice Presidents and for<br />

co-opted members, and the wider membership<br />

will be trawled for volunteers to serve<br />

as elected members. Elected members represent<br />

all the various categories of members.<br />

There are two representatives for categories<br />

A-C; two representatives from categories<br />

D-F; and two representatives from<br />

categories G&H. A combination of modesty<br />

and pressure of work prevents many talented<br />

members from volunteering for service<br />

on the Board, but I do urge you to consider<br />

putting your name forward, or at very least<br />

consider having a chat with me or current<br />

members of the Board to find out what it<br />

might entail.<br />

The responses to this year’s Annual<br />

Audit self assessment scheme are coming in<br />

slowly, and you will be receiving gentle<br />

reminders over the next month or so. As<br />

you will remember the scheme was introduced<br />

on a self assessment basis, but it has<br />

always been the aim of the Management<br />

Board to develop the scheme to a point<br />

where it becomes a condition of membership<br />

and is conducted independently.<br />

Towards that end we will be considering a<br />

number of measures to encourage members<br />

to complete it on time and they will be<br />

announced in time for the Annual General<br />

Meeting.<br />

Although the AGM attracts fewer than<br />

50 members each year, the event that follows<br />

immediately on from it attracts rather more,<br />

and I hope I will see you there. We are hoping<br />

to attract a record lunchtime audience at<br />

the Dorchester to what will be a very enjoyable<br />

networking event. If you haven’t attended<br />

before, please come along.<br />

www.ukwa.org.uk May 2008


4 <strong>Association</strong> News<br />

CONFERENCE<br />

New <strong>UKWA</strong> conference<br />

for warehouse owners<br />

and managers announced<br />

<strong>UKWA</strong> is pleased to<br />

announce that it is joining<br />

forces with professional<br />

conference organiser<br />

Gyros Communications<br />

to launch <strong>Warehousing</strong><br />

Futures 2008 - a new<br />

conference, exhibition and<br />

networking event for<br />

warehouse owners and<br />

managers.<br />

<strong>Warehousing</strong> Futures<br />

2008 will take place at<br />

the Hilton Hotel near<br />

Coventry, Junction 2 of the<br />

M6, on Tuesday 9<br />

September and<br />

Wednesday 10 September<br />

2008. Full speaker<br />

details will be released in<br />

due course, but the event<br />

will start with a networking<br />

reception followed by dinner<br />

(plus after dinner<br />

speaker) on the evening of<br />

9 September. The following<br />

morning there will be<br />

a keynote address followed<br />

by a series of plenary<br />

sessions covering key<br />

strategic issues: people/<br />

skills issues; effective<br />

materials handling solutions;<br />

developing ‘green’<br />

warehouse projects;<br />

financing major warehouse<br />

projects; improving<br />

the efficiency of ware-<br />

May 2008<br />

house operations through<br />

information technology.<br />

Over lunch delegates<br />

will have time to visit the<br />

exhibition and network<br />

with other delegates and<br />

sponsors. In the afternoon<br />

there will be three<br />

sessions covering practical<br />

warehouse management<br />

issues: latest legislation;<br />

security; health and safety.<br />

“By branding the event<br />

<strong>Warehousing</strong> Futures, the<br />

As reported in last<br />

month’s issue of<br />

Warehouse, <strong>UKWA</strong> has<br />

joined forces with recruitment<br />

solutions specialists<br />

The BJD Group to offer<br />

<strong>UKWA</strong> members a host of<br />

personnel-related benefits.<br />

The BJD Group will act<br />

as <strong>UKWA</strong>’s recruitment<br />

solutions partner and will<br />

work with <strong>UKWA</strong> to provide<br />

member companies<br />

with a range of valuable<br />

services. These include:<br />

• Up to 20 per cent off<br />

recruitment fees;<br />

intention is to create an<br />

annual meeting place<br />

where users of warehousing<br />

as well as the suppliers<br />

of space can come<br />

together to discuss key<br />

strategic and tactical<br />

warehouse issues,” commentetd<br />

Roger Williams,<br />

chief executive of <strong>UKWA</strong>.<br />

He added: “A successful<br />

annual conference is<br />

an important fearture of<br />

any trade association and<br />

• A free recruitment audit<br />

and benchmarking service<br />

that will help members to<br />

review their current<br />

recruitment policies and<br />

assess their effectiveness;<br />

• A free salary benchmarking<br />

service for warehousing<br />

and logistics<br />

management positions.<br />

Roger Williams, chief<br />

executive officer of <strong>UKWA</strong>,<br />

commented: “The type of<br />

services available from<br />

BJD have been tailored to<br />

not only save <strong>UKWA</strong><br />

members money but also<br />

www.ukwa.org.uk<br />

we are delighted to be<br />

working with Gyros<br />

Communications on what<br />

I am sure will quickly<br />

establish as an important<br />

event in the logistics<br />

industry’s calendar.”<br />

Further details regarding<br />

<strong>Warehousing</strong> Futures<br />

2008 will be announced<br />

in future issues of<br />

Warehouse and on the<br />

<strong>UKWA</strong> website -<br />

www.ukwa.org.uk<br />

RECRUITMENT<br />

Members get specialist<br />

recruitment solutions package<br />

improve their efficiency by<br />

ensuring they make the<br />

most suitable appointment.<br />

“Access to the kind of<br />

value-added services such<br />

as the ones offered by<br />

BJD are among the many<br />

benefits that <strong>UKWA</strong> members<br />

receive – which is<br />

why our membership continues<br />

to grow.”<br />

For details of the services<br />

available through The BJD<br />

Group contact <strong>UKWA</strong> on<br />

tel: 0207 836 5522


<strong>Association</strong> News 5<br />

MULTIMODAL 2008<br />

<strong>UKWA</strong> Pavilion success<br />

at Multimodal 2008<br />

The <strong>UKWA</strong> Pavilion at the<br />

recent Multimodal 2008<br />

exhibition was voted a<br />

success by participating<br />

members who took<br />

advantage of the opportunity<br />

to showcase the products<br />

and services that they<br />

offer to an audience of<br />

potential clients in a cost<br />

effective way.<br />

The Pavilion provided<br />

small booth-type stands<br />

around a hospitality area<br />

and was the perfect format<br />

to take leads and<br />

chat with prospects in a<br />

relaxed and informal setting<br />

away from the noise<br />

and bustle of the exhibition.<br />

Gary Sibley of Century<br />

Logistics commented: “It<br />

was a very useful experience.<br />

Before the show we<br />

set ourselves a target for<br />

the number of leads that<br />

we hoped to take and we<br />

have achieved that.”<br />

Richard Davies of<br />

4Logistics Ltd said: “The<br />

quality of the visitors has<br />

been extremely high and<br />

we have made some very<br />

interesting contacts.”<br />

John Maguire, sales<br />

and marketing director of<br />

associate member<br />

Narrow Aisle Flexi<br />

said: “This has been a<br />

useful event- both visitors<br />

and exhibitors are potential<br />

users of our articulated<br />

forklift trucks.”<br />

In all 22 stands were<br />

sold within the <strong>UKWA</strong><br />

Pavilion and several<br />

other <strong>UKWA</strong> members<br />

exhibited within the<br />

main part of the show. In<br />

fact, over 30 <strong>UKWA</strong> members<br />

exhibited at<br />

Multimodal 2008.<br />

Roger Williams,<br />

<strong>UKWA</strong>’s chief executive<br />

officer, commented: “Our<br />

twin aims of providing a<br />

cost effective shop window<br />

for our membership and<br />

the <strong>Association</strong> worked<br />

well. This was the first<br />

time that Multimodal had<br />

been held and I think the<br />

event will develop from<br />

here. The concept is clearly<br />

one that people are<br />

interested in.”<br />

Plans are now forming<br />

for Multimodal 2009 and<br />

<strong>UKWA</strong> will once again take<br />

a Pavilion. Already nearly<br />

half of the available stand<br />

space within the <strong>UKWA</strong><br />

area has been sold.<br />

For information on how to<br />

reserve space within the<br />

<strong>UKWA</strong> Pavilion at<br />

Multimodal 2009 visit<br />

www.multimodal.org.uk<br />

ANNUAL SUBSCRIPTIONS<br />

Membership subscriptions due<br />

It is the time of year form membership subscriptions to be renewed. The prices are as follows. If you<br />

have not already done so, please ensure that payment is made at the very earliest opportunity.<br />

Membership Category Area of Covered Space Annual Subscription<br />

A up to 50,000 sq ft £485.00 plus VAT – £569.87<br />

B 50,001 – 100,000 sq ft £660.00 plus VAT – £ 775.50<br />

C 100,001 – 200,000 sq ft £850.00 plus VAT – £ 998.75<br />

D 200,001 – 500,000 sq ft £1,030.00 plus VAT – £1,210.25<br />

E 500,001–1,000,000 sq ft £1,550.00 plus VAT – £1,821.25<br />

F 1,000,000 -200000sq ft £2,090.00 plus VAT – £2,455.75<br />

www.ukwa.org.uk May 2008


6 <strong>Association</strong> News<br />

INDUSTRY TRENDS<br />

Members will benefit from<br />

3PL partnerships in the<br />

modern logistics industry<br />

<strong>UKWA</strong> chairman Derrick Potter believes that business contacts made at networking events such as<br />

those organised by <strong>UKWA</strong> throughout the year will play an increasingly signficant role in facilitating<br />

partnerships in the logistics sector<br />

The logistics industry is<br />

evolving rapidly and<br />

it is important that<br />

<strong>UKWA</strong> members spot<br />

emerging trends and<br />

develop their service<br />

offerings accordingly<br />

if they are to make the<br />

most of the exciting<br />

opportunities ahead.<br />

That’s the message<br />

from <strong>UKWA</strong> chairman,<br />

Derrick Potter. Derrick, the<br />

founder and executive<br />

chairman of The Potter<br />

Group, says: “The UK<br />

supply chain is changing.<br />

For example, many<br />

container terminal<br />

operators have woken<br />

up to the potential of<br />

widening the scope of<br />

their business to<br />

include additional logistics<br />

services and, as a<br />

result, we have seen the<br />

emergence of what has<br />

been christened ‘port-centric<br />

logistics’. Containers,<br />

which were once taken<br />

from a ship to an inland<br />

RDC where they were<br />

unloaded and sent back<br />

to the port - empty, are<br />

now often unloaded at the<br />

port and their contents<br />

stored at a consolidation<br />

centre – again at the port.<br />

3PLs have the potential to<br />

benefit from this shift in<br />

supply chain thinking by<br />

developing partnerships<br />

with the port operators<br />

who – in the main – look<br />

to outsource this work.”<br />

Of course, the port isn’t<br />

the final destination for<br />

the goods and palletised<br />

loads are usually forwarded<br />

from the port-based<br />

consolidation centre to the<br />

owner’s RDC network.<br />

Derrick Potter believes<br />

that environmental concerns<br />

coupled to the problems<br />

created by Britain’s<br />

over-congested motorway<br />

network, will invariably<br />

result in more and more<br />

goods arriving at the<br />

RDCs by rail.<br />

“The typical logistics<br />

model will become quite<br />

simple,” he says.<br />

“Shippers will bring containers<br />

in to the ports<br />

“Bigger 3PLs will<br />

increasingly look to<br />

outsource certain<br />

parts of a contract to<br />

smaller partners who<br />

provide specialist<br />

added value services”<br />

where they will be<br />

unloaded and stored in<br />

consolidation centres by<br />

3PLs. Increasingly, rail<br />

companies will then take<br />

palletized loads to inland<br />

RDCs and goods will then<br />

be delivered to their final<br />

destination in much the<br />

same way as they are<br />

today. Those 3PLs that<br />

have recognized the growing<br />

use of rail in the supply<br />

chain are building<br />

warehouses close to railway<br />

junctions – as<br />

opposed to motorway<br />

junctions.”<br />

The future will, Derrick<br />

suggests, bring greater<br />

opportunities for independent<br />

logistics operators<br />

to co-operate together<br />

and, he says, the<br />

emphasis will be on<br />

shared knowledge and<br />

shared contracts.<br />

“Clients want a onestop<br />

shop,” he says. “And<br />

with many demanding<br />

specialist added value<br />

services – such as returns<br />

management – the bigger<br />

May 2008<br />

www.ukwa.org.uk


<strong>Association</strong> News 7<br />

3PLs will increasingly look<br />

to outsource certain parts<br />

of a contract to smaller<br />

partners who specialize in<br />

such areas.“<br />

Derrick is convinced<br />

that business networking<br />

events such as those<br />

organised throughout the<br />

year by <strong>UKWA</strong>, will play<br />

an increasingly prominent<br />

role in facilitating partnerships<br />

in the logistics sector.<br />

“Anyone in business<br />

knows the value of contacts<br />

and occassions such<br />

as the regular regional<br />

meetings organised by<br />

<strong>UKWA</strong> and the upcoming<br />

Annual Luncheon and<br />

Awards for <strong>Warehousing</strong><br />

Ceremony, offer fantastic<br />

opportunities to meet new<br />

business contacts, leads,<br />

clients, customers and<br />

owners or decision makers<br />

from many other businesses<br />

in the sector.<br />

“Of course, 3PLs with a<br />

need for extra storage<br />

space for a contract<br />

should always look to<br />

partner a <strong>UKWA</strong> member<br />

company,” he says.<br />

“<strong>UKWA</strong> members all meet<br />

certain quality standards<br />

that will give the company<br />

- and its client – peace of<br />

mind.”<br />

Derrick Potter continues:<br />

“<strong>UKWA</strong> members<br />

undertake an exceptional<br />

range of warehousing and<br />

added value services,<br />

from animal feed storage<br />

through bonded warehousing<br />

to e-fulfilment<br />

but, regardless of the<br />

areas in which they specialise,<br />

the <strong>Association</strong>’s<br />

members all share the<br />

determination to drive up<br />

professional standards in<br />

the warehousing sector<br />

that underpins <strong>UKWA</strong>’s<br />

activities .<br />

The specialised knowledge,<br />

flexibility and added<br />

value that a 3PL can<br />

provide, is becoming<br />

one of the key drivers<br />

behind the decision to<br />

award logistics contracts<br />

and I believe there<br />

LEFT: Events such<br />

as the upcoming<br />

<strong>UKWA</strong> Annual<br />

Luncheon and<br />

Awards for<br />

<strong>Warehousing</strong><br />

ceremony, offer<br />

fantastic<br />

opportunities to<br />

meet new<br />

business<br />

contacts, leads,<br />

clients,<br />

customers and<br />

owners or<br />

decision makers<br />

from many other<br />

businesses in the<br />

sector<br />

is an excellent opportunity<br />

for <strong>UKWA</strong> members to win<br />

business by promoting<br />

and marketing their services<br />

within the 3PL sector<br />

and by entering partnerships<br />

with other logistics<br />

service providers.”<br />

Which Materials<br />

Handling Company…<br />

• has a full range of Warehouse and Counterbalance equipment<br />

• provides a true Global solution<br />

• manufactures its products in European facilities<br />

• is one of the fastest-growing lift truck brands in Europe


8 <strong>Association</strong> News<br />

HONORARY ADVISERS<br />

Make use of our<br />

Honorary Advisers<br />

<strong>UKWA</strong> Members have<br />

at their disposal a<br />

group of Honorary<br />

Advisers covering a<br />

range of specialist<br />

skills. Their services<br />

are available to all<br />

<strong>UKWA</strong> members and<br />

they can be contacted<br />

by telephone or email<br />

entirely free of<br />

charge.<br />

ANDREW LAWRENCE<br />

Pest Control<br />

RENTOKIL INITIAL UK LTD<br />

e: alawrence@<br />

rentokilpestcontrol.co.uk<br />

PAUL BURTON<br />

Security - Personnel<br />

BURTON AGENCY<br />

t: 07802 222604<br />

e: pauljjburton@aol.com<br />

GRAHAM CAMPBELL<br />

Security - Property<br />

INITIAL ELECTRONIC<br />

SECURITY SYSTEMS LTD<br />

t: 01254 303134<br />

e: g.campbell@ies.uk.com<br />

SIMON EDWARDS<br />

Joint Legal<br />

AARON & PARTNERS LLP<br />

t: 01244 405555<br />

e: simonedwards@<br />

aaronandpartners.com<br />

ALAN GILCHRIST<br />

Information<br />

Technology<br />

ONTECH SOLUTIONS<br />

t: 0871 2212673<br />

e: agilchrist@<br />

ontechsolutions.net<br />

SUSAN GROVE<br />

Insurance<br />

WILLIS TRANSPORTATION<br />

RISKS LTD<br />

t: 020 3124 6254<br />

e: grovesm@willis.com<br />

HASSAN KHAN<br />

Customs & Excise<br />

HASSAN KHAN & CO<br />

t: 020 7038 1040<br />

e: rhk@hassan-khan<br />

solicitors.com<br />

JONATHAN LAWTON<br />

Joint Legal<br />

HILL DICKINSON<br />

t: 0771 5376726<br />

e: jlservices@eircom.net<br />

CHARLES PARTRIDGE<br />

Rates and Property<br />

LAMBERT SMITH<br />

HAMPTON<br />

t: 020 7198 2160<br />

e: cpartridge@lsh.co.uk<br />

NICK WRIGLEY<br />

Hazardous Chemical<br />

Storage<br />

t: 01244 566260<br />

e: nick.wrigley@<br />

solvescientific.com<br />

BOB WILLIAMS<br />

Materials Handling<br />

LPC INTERNATIONAL LTD<br />

t: 01285 640038<br />

e:rwilliams@l<br />

pcinternational.com<br />

KEITH WYATT<br />

Environment<br />

SOMAR INTERNATIONAL<br />

t: 01872 223000<br />

e: k.wyatt@somar.co.uk<br />

ANNUAL LUNCH & AWARDS FOR WAREHOUSING<br />

The 3PL<br />

networking<br />

event of<br />

the year<br />

<strong>UKWA</strong>’s Annual Luncheon and Annual Awards for<br />

<strong>Warehousing</strong> Ceremony is rightly regarded as one one<br />

of the most enjoyable events in the the third party logistics<br />

industry’s annual calendar. The Luncheon which, this<br />

year, will be held at the Dorchester Hotel, Park Lane,<br />

London on Wednesday 2nd July, represents an excellent<br />

opportunity to network with some of the most influential<br />

figures in the logistics and materials handling industry<br />

As a special occasion featuring a celebrity speaker,<br />

the <strong>UKWA</strong> Luncheon and Awards for <strong>Warehousing</strong><br />

attracts nearly 400 <strong>UKWA</strong> members, associate members<br />

and their guests who all seize the chance to relax with<br />

colleagues or catch up with industry contacts.<br />

This year’s event promises to be the very best yet with<br />

the Dorchester Hotel providing a fittingly grand backdrop<br />

to the occasion.<br />

Superbly located in<br />

the heart of London's<br />

Mayfair on Park Lane,<br />

between Marble Arch<br />

and Hyde Park<br />

Corner, The<br />

Dorchester is, of<br />

course, close to exclusive London shopping in Bond<br />

Street and Knightsbridge and is within easy access of<br />

many London attractions including Buckingham Palace,<br />

West End theatres, the Royal Albert Hall and the<br />

National Gallery.<br />

Perhaps more importantly though is the Hotel’s close<br />

proximity to several excellent public houses which will<br />

ensure that guests will still be able to enjoy the traditional<br />

Luncheon revellery that has become such a feature of<br />

the event down the years.<br />

Tables of ten can be reserved at very reasonable<br />

prices and indeed, smaller parties can always be<br />

catered for. Price details and a<br />

SPONSORED BY<br />

reservation form can be found<br />

overleaf. We look forward to<br />

seeing you in July!<br />

May 2008<br />

www.ukwa.org.uk


<strong>Association</strong> News 9<br />

This year’s<br />

guest speaker<br />

and cohost<br />

of the<br />

Awards for<br />

<strong>Warehousing</strong><br />

is Bob “the<br />

Cat” Bevan.<br />

A highly<br />

popular<br />

speaker, Bob has<br />

received the Reuters<br />

Jackie Blanchflower<br />

Memorial Trophy and<br />

the Benedictine After<br />

Dinner Speakers Award<br />

and he features in the<br />

Mail on Sunday After<br />

Dinner Speakers Hall of<br />

Fame.<br />

A member of the<br />

Lords Taverners, In<br />

1999 Bob was flown to<br />

Sydney to speak at a<br />

dinner for England<br />

Captain, Nasser<br />

Hussein.<br />

Awards finalists announced<br />

The Awards Committee –<br />

which, this year, comprised<br />

Mel Grainger, a<br />

former chairman of<br />

<strong>UKWA</strong>; Phil Culling, managing<br />

director of Redirack;<br />

and Roger Williams, chief<br />

executive officer of <strong>UKWA</strong><br />

– has sat and, after much<br />

deliberation, the finalists<br />

have been chosen in the<br />

varius categories that<br />

make up the <strong>UKWA</strong><br />

Awards for <strong>Warehousing</strong>.<br />

Roger Williams commented:<br />

“The judging<br />

process was tougher<br />

than ever this year with<br />

more entries of an<br />

extremely high calibre.”<br />

The shortlist is as follows:<br />

Training Award<br />

Donna Draper - iForce<br />

Seafiled Logistics<br />

Bibby Distribution<br />

Technology/Innovatio<br />

n Award<br />

TGW Ltd<br />

iForce - ReSCU<br />

Ceva Logistics<br />

Best New Member<br />

Premier Distributors<br />

Fuji Film<br />

Michael Brannigan<br />

Warehouse Person of<br />

the Year<br />

John Tombs - iForce<br />

Mark Rogers - Chaucer<br />

SPONSORED BY<br />

Freight Ltd<br />

Jonathan Smith - iForce<br />

Team of the Year<br />

SembCorp Utilities (UK)<br />

Bibby Distribution &<br />

Braitrim<br />

Simarco International Ltd<br />

In addition two further<br />

awards will be presented<br />

- the Journalist of the<br />

Year and the Chairman’s<br />

Award. The winners of<br />

each category will be<br />

announced on the 2nd<br />

July at the Dorechester<br />

Hotel.<br />

To reserve your place at the <strong>UKWA</strong> Annual<br />

Luncheon & Awards for <strong>Warehousing</strong><br />

Ceremony call Jacquie Kirk on 0207 836 5522<br />

ALL PICS ON THIS SPREAD USED LAST MONTH<br />

• Capacities from 1,000 to 3,000kg<br />

• Pallet Trucks, Stackers, Order Pickers,<br />

Reach Trucks, Turret Trucks (VNA)<br />

• Lift heights up to 17 metres<br />

• AC Technology throughout<br />

the range<br />

www.ukwa.org.uk May 2008


10 Business News<br />

INBRIEF<br />

Kuehne+Nagel has<br />

leased approximately<br />

402,000 sq.ft of<br />

warehouse space at<br />

an industrial complex<br />

near the Port of<br />

Hamburg.<br />

ProLogis has leased<br />

327,000 sq.ft of distribution<br />

space in<br />

Rome to Italian<br />

supermarket chain,<br />

Coop Italia. The customer<br />

has leased<br />

100% of a recently<br />

completed distribution<br />

facility at<br />

ProLogis Park<br />

Anagni. The warehouse,<br />

which is<br />

ProLogis' first in<br />

Rome, was developed<br />

using sustainable<br />

construction<br />

principles and a<br />

number of energyefficient<br />

and environmentally<br />

friendly<br />

technologies.<br />

Davies Turner has<br />

strengthened the<br />

senior management<br />

of its subsidiary in<br />

Ireland with the<br />

appointment of<br />

Ciaran Delmar and<br />

John Culligan as joint<br />

managing directors<br />

of Davies Turner<br />

Ireland.<br />

PEOPLE<br />

Chief Executive of Skills<br />

for Logistics steps down<br />

Ian Hetherington, the<br />

chief executive of the<br />

Sector Skills Council<br />

(SSC) for the freight logistics<br />

industries, is to take<br />

early retirement in order<br />

to pursue other interests<br />

after nearly 14 years service<br />

with the Road Haulage<br />

& Distribution Training<br />

Council and Skills for<br />

Logistics (SfL).<br />

Ian Hetherington<br />

commented: “While I am<br />

WEBSITE<br />

very sad to be leaving<br />

Skills for Logistics, I am<br />

confident that the business<br />

is in the hands of an outstanding<br />

team who will<br />

take the SSC successfully<br />

through the next important<br />

stages of development.”<br />

Andrew Callaghan<br />

the SfL Chairman says,<br />

“Ian and I have worked<br />

closely together for the<br />

last five years and I would<br />

Crackdown on EU aid<br />

will boost UK rail freight<br />

In a statement issued at<br />

the end of April, the EU<br />

Commission made it clear<br />

for the first time that<br />

unlimited state guarantees,<br />

still being offered in<br />

some states to their<br />

incumbent railways, are<br />

clearly state aids. They<br />

insist that any railway<br />

operator in a competitive<br />

market should no longer<br />

receive support that goes<br />

against the spirit of the<br />

EU’s Rail Freight Directives<br />

aimed at achieving an<br />

open, efficient and competitive<br />

pan-European railfreight<br />

system.<br />

<strong>UKWA</strong> chairman,<br />

Derrick Potter, comments:<br />

“These new guidelines<br />

are good news for<br />

the UK rail freight industry<br />

who are fighting the<br />

effects of current state<br />

aids, be they unlimited<br />

financial guarantees, writing<br />

off debt or aid for<br />

restructuring. Such support<br />

continues to provide<br />

many EU state concerns<br />

with an unfair advantage<br />

over those operating in<br />

the private sector and<br />

delays the EU’s commitment<br />

to a level playing<br />

field.”<br />

“The UK has seen Rail<br />

Freight grow faster than in<br />

any other EU state during<br />

tthe past decade and our<br />

success is down to an<br />

industry that has been privatised<br />

for nearly 15 years<br />

and in which the private<br />

sector has invested more<br />

than £1.5bn, creating an<br />

efficient, productive and<br />

cost-effective system.”<br />

like to thank him for his<br />

contribution to the<br />

establishment of the<br />

Sector Skills Council<br />

and his role in supporting<br />

the Skills for<br />

Business Network. He<br />

brought a wealth of<br />

experience to the organisation<br />

and we wish him<br />

well for the future”.<br />

Dr. Mick Jackson has<br />

been appointed as interim<br />

chief executive.<br />

WEBSITE<br />

Find a<br />

forklift<br />

supplier<br />

The Fork Lift Truck<br />

<strong>Association</strong> has gone<br />

live with a new-look, reengineered<br />

website.<br />

“We’ve chosen a design<br />

whose clean-cut lines,<br />

dropdown menus and<br />

interactive features speed<br />

up visitors’ searches,” says<br />

FLTA Chief Executive David<br />

Ellison.<br />

“One of our most<br />

important developments<br />

has been the ‘find a member<br />

or service’ facility. We<br />

believe that fork lift users<br />

should always seek suppliers<br />

who are FLTA members.”<br />

Customers can input<br />

their postcode and search<br />

for a fork lift supplier within<br />

20, 40 or 60 miles of<br />

that location.<br />

May 2008<br />

www.ukwa.org.uk


Business News 11<br />

EDUCATION<br />

Scheme aims to attract supply chain managers<br />

Lifelong Learning UK,<br />

an independent employerled<br />

sector skills council,<br />

has launched its Make a<br />

Difference campaign in a<br />

bid to attract supply management<br />

professionals to<br />

roles within further education<br />

organisations.<br />

The programme is part<br />

of a series of wider initiatives<br />

developed to ensure<br />

that colleges and workbased,<br />

adult and community<br />

learning establishments<br />

are equipped to<br />

serve the needs of learners<br />

and businesses, in turn<br />

raising the skills level of<br />

the UK workforce.<br />

Natasha Tesfai, project<br />

manager, said: “Make a<br />

Difference provides participants<br />

with a tailored<br />

leadership development<br />

programme in their first<br />

year of employment and<br />

the opportunity to fast<br />

EDUCATION<br />

At the recent Lloyd’s<br />

List Awards 2008 the<br />

Port of Tyne was<br />

named Port Operator<br />

of the Year.<br />

A delighted Keith<br />

Wilson, Port of Tyne’s<br />

Managing Director<br />

said: “I’m not normally<br />

lost for words,<br />

but receiving this<br />

award has left me<br />

speechless with pride!<br />

track to a senior leadership<br />

role.<br />

“We aim to develop the<br />

leaders of the future who<br />

will utilise the skills they<br />

Port of the Year accolade for Port of Tyne<br />

have gained in their current<br />

employment and play<br />

a key role in helping their<br />

new employer raise the<br />

bar of performance.”<br />

Lloyd’s List is<br />

renowned throughout<br />

the world as a benchmark<br />

for excellence<br />

within the maritime<br />

industry. We were<br />

just delighted to have<br />

been named as one of<br />

the finalists, especially<br />

when we saw the<br />

very high calibre of<br />

the ports we were<br />

up against, but winning<br />

last night reinforced<br />

just how far we<br />

have come and how<br />

successful our strategy<br />

and reinvestment programme<br />

has been.”<br />

READ<br />

WAREHOUSE<br />

ONLINE AT<br />

www.ukwa.org.uk<br />

• Capacities from 1,000 to 16,000kg<br />

• Electric Rider – AC Technology<br />

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• Diesel, LP Gas and CNG<br />

• The world’s most advanced<br />

powershift transmission<br />

To find out more email info_ne@yale.com quoting WH1/YE or<br />

visit www.yale-europe.com to contact your authorised Yale Dealer.<br />

www.ukwa.org.uk May 2008


12 Business News<br />

INBRIEF<br />

Palletways has taken<br />

a minority interest in<br />

Lichfield-based X2, a<br />

4PL specialising in<br />

flexible distribution<br />

and warehousing<br />

solutions. X2’s clients<br />

include Corporate<br />

Express, DHL and<br />

TDG.<br />

London City Bond,<br />

the wine and spirits<br />

logistics provider, has<br />

opened a bonded<br />

warehousing operation<br />

at Hillington,<br />

near Glasgow airport.<br />

The 100,000<br />

square feet warehouse<br />

can store<br />

nearly half a million<br />

cases of wines and<br />

spirits that will be<br />

delivered just-in-time<br />

to Scotland’s major<br />

cities.<br />

NYK Logistics says<br />

that it is planning a<br />

number of port-centric<br />

import centres<br />

following considerable<br />

interest in its<br />

first UK site at<br />

Thamesport. Initially<br />

envisaged as a<br />

35,000 sq ft depot,<br />

the centre will rise to<br />

a total of 120,000<br />

sq ft by September.<br />

NYK say that the port<br />

vcentric concept will<br />

allow it to cut costs<br />

by about 10% on<br />

certain operations.<br />

EXPANSION<br />

New Midlands depot opens<br />

<strong>UKWA</strong> member Redhead<br />

International has<br />

expanded its operation<br />

with the recent opening of<br />

a new depot in Burton-on-<br />

Trent.<br />

The new depot will<br />

meet increased demand<br />

for Redhead’s international<br />

freight services from<br />

customers in the Midlands<br />

area, giving companies<br />

quicker and easier access<br />

to both mainland Europe<br />

and Ireland. The facility<br />

has a 3,000 pallet capacity<br />

and also 1,500sq<br />

metres of warehouse<br />

space.<br />

Redhead’s sales and<br />

marketing director Rob<br />

Thacker said: “The opening<br />

of our new depot in<br />

Burton-on-Trent forms part<br />

of an ongoing expansion<br />

programme and directly<br />

reflects the continued<br />

growth and success of<br />

Redhead International.<br />

The new facility will provide<br />

customers from the<br />

Midlands with access to<br />

one of the most respected<br />

freight management<br />

companies in the industry<br />

- one that can handle<br />

virtually any request<br />

from single pallet to full<br />

trailers.’<br />

Redhead has appointed<br />

Tim Harris to head up the<br />

new operation. Tim has<br />

nearly 20 year’s experience<br />

working in the freight<br />

industry and is an<br />

Associate of The<br />

Chartered Institute of<br />

Freight Forwarders.<br />

Commenting on his<br />

new appointment, Tim<br />

Harris said: ‘I am delighted<br />

to have joined such a<br />

renowned company as<br />

Redhead International.<br />

These are exciting times<br />

for Redhead and I look<br />

forward to making a significant<br />

contribution to the<br />

company’s success in the<br />

Midlands.’<br />

CONTRACT WIN<br />

End-to-end solution clinches deal<br />

Aerobed – the market<br />

leader in quality inflatable<br />

beds. – have awarded<br />

Bibby a 4 year contract<br />

to be based at the company's<br />

site in Stoke on<br />

Trent.<br />

Aerobed managing<br />

director, Julian Williams,<br />

stated: "We had quotes<br />

from three large logistics<br />

operators as well as Bibby<br />

Distribution, but Bibby<br />

demonstrated a real<br />

understanding of our<br />

business issues and were<br />

very proactive in suggesting<br />

improvements that<br />

could be made to the supply<br />

chain. One of the key<br />

advantages is the 'end-toend'<br />

solution including sea<br />

freight which was not part<br />

of our initial thinking but<br />

was brought to our attention<br />

by Bibby and has definitely<br />

lowered our costs<br />

and lowered the cycle<br />

time for getting goods into<br />

warehouse"<br />

"Previously the business<br />

had chosen logistics partners<br />

based on what was<br />

perceived to be low cost.<br />

However, my experience<br />

has been that you get<br />

what you pay for and<br />

since moving to Bibby our<br />

service levels have<br />

improved beyond recognition<br />

which has driven our<br />

internal costs down.”<br />

May 2008<br />

www.ukwa.org.uk


Brother QL Printers & P-touch<br />

Labellers bring affordable simplicity<br />

to warehouse management<br />

The QL-1050 prints labels and<br />

signs up to 102mm wide at a<br />

speed of 110mm/ second.<br />

You can now print labels and<br />

signs that include text, logo’s<br />

and barcodes quickly.<br />

YEAR<br />

WARRANTY<br />

For more information please visit www.brother.co.uk<br />

or call 0845 6060 626 quoting ref. UKW0508<br />

www.brother.co.uk<br />

Brother UK, Shepley Street, Audenshaw, Manchester, M34 5JD.


14 Business News<br />

OLYMPIC GAMES<br />

London 2012 opportunities<br />

for UK logistics industry<br />

Businesses in the warehousing<br />

industry are now<br />

able to register on a website<br />

to compete for 2012<br />

Olympic and Paralympic<br />

supply chain opportunities.<br />

The new online service,<br />

called CompeteFor,<br />

matches businesses of all<br />

sizes to thousands of<br />

opportunities supplying<br />

London 2012 contractors.<br />

By registering businesses<br />

will be able to apply for<br />

contracts that are part of<br />

the estimated 75,000<br />

future business opportunities<br />

- around £6 billion of<br />

work expected to be allocated<br />

by the Olympic<br />

Delivery Authority (ODA)<br />

and London Organising<br />

Committee (LOCOG).<br />

Launched in January<br />

2008, CompeteFor is the<br />

chosen site of London<br />

2012 for the publication<br />

of Games-related contract<br />

opportunities.<br />

How CompeteFor works<br />

ODA and LOCOG will<br />

advertise their direct contract<br />

opportunities online<br />

through CompeteFor and<br />

direct London 2012 contractors<br />

appointed will be<br />

encouraged to advertise<br />

their supply chain opportunities<br />

through the system.<br />

For example the<br />

Olympic Stadium construction<br />

contractor ‘Team<br />

Stadium’ has used<br />

CompeteFor to advertise<br />

their site accommodation<br />

cleaning contract.<br />

Companies at every<br />

level of the London 2012<br />

supply chain will be<br />

encouraged to advertise<br />

their supplier opportunities<br />

through CompeteFor.<br />

After registering basic<br />

company information any<br />

interested business can<br />

view the opportunities<br />

advertised. Companies<br />

can then complete a business<br />

profile, which<br />

involves answering a<br />

series of simple questions,<br />

to be able to compete for<br />

opportunities.<br />

A company’s business<br />

profile is automatically<br />

tested against a small<br />

number of minimum standards<br />

in areas such as<br />

health and safety. If these<br />

requirements are not met<br />

the company is automatically<br />

referred to tailored,<br />

local business support<br />

provided by Business Link.<br />

Once a company’s<br />

profile is successfully published<br />

on CompeteFor<br />

they are automatically<br />

matched to opportunities<br />

which suit their business<br />

and invited, by email, to<br />

apply for them by filling<br />

out a short, tailored application<br />

form. The buyer<br />

advertising the contract<br />

then selects a shortlist of<br />

companies and invites<br />

them to formally tender<br />

through the buyer’s own<br />

procurement system.<br />

Details of the winning<br />

bidder(s) are published on<br />

CompeteFor and unsuccessful<br />

bidders receive<br />

feedback from the buyer.<br />

Throughout the process<br />

local business support<br />

agencies are on hand to<br />

help companies maximise<br />

their chances of success.<br />

Mike Mulvey, Chief<br />

Executive of the London<br />

Business Network,<br />

believes that the system<br />

may provide a vital link<br />

between the London 2012<br />

authorities and the warehousing<br />

industry.<br />

“CompeteFor is a unique<br />

tool that focuses on business<br />

opportunities<br />

throughout the supply<br />

chain. These are private<br />

sector contracts that sit<br />

below the top tiers, usually<br />

of a smaller value but<br />

more relevant and of<br />

interest to the wider business<br />

community. This system<br />

is specifically<br />

designed to help businesses<br />

of all sizes to get<br />

involved in a once-in-alifetime<br />

opportunity to<br />

benefit from the London<br />

2012 Games”.<br />

Registering is easy, free<br />

and only needs to be<br />

done once. Businesses are<br />

then automatically<br />

matched with relevant<br />

Games-related opportunities<br />

that you can apply for.<br />

Already a wide range<br />

of contracts have been<br />

made available through<br />

CompeteFor including<br />

construction, catering,<br />

security and printing.<br />

These businesses will no<br />

doubt be looking to fill<br />

their subsequent supply<br />

chains very soon.<br />

For more information<br />

about CompeteFor, visit<br />

www.london2012.com/bu<br />

siness and follow the link<br />

to CompeteFor.<br />

May 2008<br />

www.ukwa.org.uk


Zehnder Clean Air solutions<br />

Advertisement Feature 15<br />

Zehnder Clean Air Solutions is the forerunner of a<br />

new and innovative concept which helps eliminate<br />

airborne dust. These particles can come from the<br />

outdoor air, working staff, machines, pallets,<br />

cardboard, packaging and various manufacturing<br />

processes. The airborne dust generated by these<br />

activities, is not only an ongoing costly nuisance for<br />

cleaning, but a health and safety hazard too.<br />

Using the patented zehnder Flimmer ® filter, the dust is<br />

“filtered from the air” by thousands of fibres using the<br />

electrostatic principle and makes the technique<br />

useful in a number of different applications, such as<br />

Food Production, Industry, Warehouses and Package<br />

Handling.<br />

The industrial air cleaning system consists of a number<br />

of solutions; mobile, ceiling and rack mounted. It works<br />

as a cost efficient compliment to existing ventilation<br />

systems and continuously vacuum cleans the air before<br />

the dust is spread through the premises causing<br />

product, process or people issues.<br />

The zehnder Flimmer ® filtration system is<br />

advantageous in every respect as once the particles of<br />

dust have been removed from the air; the newly<br />

optimized clean air is beneficial for staff, machinery<br />

and materials. The employees feel happier at the<br />

workplace, are able to increase their productivity and<br />

the level of sickness-related absenteeism can also be<br />

reduced. Production machines are subject to less wear<br />

and tear and merchandise stays clean and visually<br />

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reduced by up to 20% as the system re-circulates the<br />

heated or cooled air around the premises.<br />

Zehnder clean air solutions has proved extremely<br />

effective in Sweden, France, Norway, Finland,<br />

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Cube Europa Storage has acquired over 100,000 square foot at Europa Trading Estate in<br />

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We have racking to hold over 10000 pallets plus floor space for further non pallet storage.<br />

24 hour security on site • Nationwide distribution available<br />

Will quote on an individual basis • Short or long term storage<br />

May 2008<br />

www.ukwa.org.uk April 2008


16 Health & Safety<br />

INBRIEF<br />

The examining body<br />

Edexcel has launched<br />

an online learning<br />

programme to provide<br />

students undertaking<br />

a work placement<br />

with the knowledge<br />

and understanding<br />

of potential<br />

risks and hazards in<br />

their workplace.<br />

The learner participates<br />

in interactive<br />

exercises and completes<br />

health and<br />

safety theory and self<br />

assessment questions.<br />

www.edexcel.org.uk<br />

HSE has launched a<br />

dedicated section for<br />

employers of new<br />

and expectant mothers<br />

on its website.<br />

www.hse.gov.uk/moth<br />

ers. It is worth noting<br />

that once an employer<br />

has been notified<br />

in writing of the<br />

pregnancy, birth or<br />

the fact that an<br />

employee is breastfeeding,<br />

the employer<br />

is under an obligation<br />

to do all that<br />

is reasonable to<br />

remove or prevent<br />

exposure to any significant<br />

risk that has<br />

been found. The<br />

employer should<br />

inform the employee<br />

about any risk and<br />

what action has been<br />

taken under The<br />

Management of<br />

Health and Safety at<br />

Work Regulations<br />

1999. Failure to carry<br />

out a risk assessment<br />

in respect of a pregnant<br />

employee is<br />

unlawful sex discrimination.<br />

HSE NEWS<br />

Call for top managers<br />

to take safety seriously<br />

Health and Safety<br />

Executive (HSE) chairman<br />

Judith Hackitt has<br />

called for top managers<br />

to take safety seriously.<br />

At a recent HSE<br />

'Leading from the top -<br />

avoiding major incidents'<br />

event attended by 200<br />

industry leaders from<br />

major hazards industries,<br />

Ms Hackitt said the initiative<br />

was an opportunity to<br />

share good practice and<br />

to learn from incidents<br />

such as those at Texas<br />

City, Buncefield and the<br />

Thorp plant in Sellafield.<br />

Ms Hackitt said: “We<br />

IN THE COURTS<br />

have seen similarities in<br />

the messages, concerns,<br />

challenges and problems<br />

discussed today. It's clear<br />

that there is much to be<br />

gained by further collaborative<br />

action across the<br />

sectors but the success of<br />

the day lies in what takes<br />

place next. If nothing<br />

changes as a result of the<br />

discussions today - it will<br />

be more than a pity, it<br />

could well be a tragedy.<br />

We in HSE will continue to<br />

give high priority in working<br />

with you in the major<br />

hazards industries but we<br />

are calling upon you to<br />

take the lead. Tell us how<br />

we can best support you.”<br />

HSE has admitted it is<br />

disappointed with the<br />

response of companies to<br />

its calls for voluntary<br />

action at boardroom level,<br />

including last year's joint<br />

Institute of Directors<br />

and HSE voluntary<br />

guide. A Select<br />

Committee report last<br />

month said there was a<br />

convincing case for legal<br />

safety duties on directors.<br />

Unions have called<br />

repeatedly for explicit<br />

duties on directors and<br />

senior managers.<br />

Managers fined after death<br />

at distribution centre<br />

A court has fined two contractors<br />

and two individuals<br />

after a German worker<br />

died at a depot in<br />

Worksop,<br />

Nottinghamshire - but a<br />

manager was found not<br />

guilty of manslaughter.<br />

Hans Zdolsek fell<br />

8.5metres while he was<br />

working at the Wilkinsons<br />

distribution centre in<br />

February 2004. The firm<br />

has used plastic tie-wraps<br />

to secure a guard rail.<br />

Main contractor<br />

Siemens Dematic, now<br />

known as Oldbury<br />

(Banbury), was fined<br />

£100,000 and ordered to<br />

pay £47,000 costs at<br />

Nottingham Crown Court.<br />

Racking installation contractor<br />

Stow (UK) was<br />

fined £80,000 and<br />

ordered to pay costs of<br />

£41,000.<br />

Meanwhile Siemens<br />

Dematic project manager<br />

David Hill was found not<br />

guilty of manslaughter but<br />

received a £2,500 fine<br />

with £500 costs for a<br />

breach of the Health and<br />

Safety at Work Act. The<br />

site's health and safety<br />

director<br />

David Hastie received<br />

the same penalty. He<br />

admitted he knew plastic<br />

tie-wraps were being used<br />

to secure guardrails but<br />

did nothing to intervene.<br />

The sentences come after<br />

a joint prosecution by<br />

Nottinghamshire Police<br />

and the Health and Safety<br />

Executive.<br />

May 2008<br />

www.ukwa.org.uk<br />

November/December2006


Health & Safety 17<br />

REPORT<br />

Newspaper report highlights<br />

growing concerns over HSE<br />

There is growing concern<br />

that the Health<br />

and Safety Executive<br />

(HSE) is failing at its<br />

job, The Observer<br />

newspaper has<br />

reported.<br />

HSE has reduced<br />

the number of its<br />

inspectors by around<br />

25 per cent in five<br />

years from 916 to 680.<br />

Firms on average face<br />

an HSE inspection just<br />

once every 14 years.<br />

Meanwhile the number<br />

of policy officers<br />

the HSE employs has<br />

more than doubled<br />

from 38 to 87, the<br />

paper reported.<br />

Senior MPs are said<br />

to be concerned that<br />

the HSE last year<br />

underspent its budget<br />

by £12m and fear an<br />

imminent relocation<br />

out of London will see<br />

it lose valuable<br />

experts..<br />

The Observer said<br />

HSE's decision to stop<br />

publishing its annual<br />

'Offences and<br />

Penalties' report three<br />

years ago has resulted<br />

in a paucity of information,<br />

its absence<br />

limiting the scope for<br />

independent analysis<br />

and interrogation of<br />

HSE enforcement<br />

statistics. Next<br />

month MP's will<br />

debate a private<br />

member's bill aiming<br />

to raise what<br />

has been described<br />

as the derisory level<br />

of fines levied on<br />

firms guilty of serious<br />

breaches.<br />

According to a report on<br />

BusinessHR’s website,<br />

in an attempt to cut<br />

the legislative burden,<br />

the Government is asking<br />

the European Commission<br />

to exempt UK companies<br />

that employ fewer than<br />

20 people from future EU<br />

regulations.<br />

If approved, the<br />

exemption would be<br />

included in the draft<br />

European Small Business<br />

Act. If not, the government<br />

is requesting that<br />

small companies should<br />

be able to take a simpler<br />

approach to implementing<br />

the regulations.<br />

It also wants the<br />

European Commission to<br />

let it introduce key legislation<br />

on only one or two<br />

days a year, as the UK<br />

does.<br />

BusinessHR is <strong>UKWA</strong>’s<br />

human resources partner.<br />

<strong>UKWA</strong> members can<br />

access a comprehensive<br />

human resources soultions<br />

package by logging<br />

onto the <strong>UKWA</strong> webiste -<br />

www.ukwa.org.uk<br />

IN THE COURTS<br />

Forklift operator fined<br />

after driving into colleague<br />

A forklift truck driver has<br />

been prosecuted and fined<br />

after his carelessness could<br />

have resulted in the death<br />

of a co-worker.<br />

Worcester Crown Court<br />

heard how Gerald Wyatt,<br />

a fork-lift truck driver<br />

employed at Eardisley<br />

Sawmills in Herefordshire,<br />

had been driving a<br />

rough-terrain lift-truck<br />

loaded with a stack of 12<br />

modular sheds one day in<br />

January 2007.<br />

He was driving forwards,<br />

rather than backwards<br />

as should have<br />

been the case, and the<br />

load significantly<br />

obscured his vision, so he<br />

did not see the employee<br />

he drove into. The collision<br />

left the woman with a<br />

fractured pelvis, cuts and<br />

bruises.<br />

The court was told that<br />

the incident could have<br />

been fatal, though the<br />

woman has since returned<br />

to work.<br />

HSE’s investigating<br />

inspector Anne Robinson<br />

said: “It is important that<br />

individuals are aware that<br />

they, as well as their<br />

employer, have duties<br />

under the law to take reasonable<br />

care of the health<br />

and safety of others who<br />

may be affected by their<br />

acts or omissions at work.<br />

“Wyatt’s employer had<br />

employed an in-house<br />

forklift truck trainer and<br />

he had received regular<br />

refresher training and retesting.<br />

“In this case his forward<br />

visibility was significantly<br />

obscured by the<br />

load and he could not see<br />

his colleague. The<br />

injuries inflicted could<br />

have been significantly<br />

worse, or even fatal.<br />

Operators of lift trucks<br />

must ensure that they<br />

operate them in accordance<br />

with the training<br />

they have been given<br />

to prevent such<br />

tragedies”.<br />

Wyatt pleaded guilty to<br />

failing to take reasonable<br />

care for the safety of<br />

other persons under<br />

Section 7(!) of the HSWA<br />

1974, and was fined<br />

£1,750 with no additional<br />

costs. Robinson said that<br />

Eardisley Sawmills was<br />

not at fault because it had<br />

taken all reasonably practicable<br />

steps to ensure the<br />

safe use of lift trucks, but<br />

that Wyatt had ignored<br />

his safety training.<br />

Wyatt expressed great<br />

remorse in court for his<br />

part in the accident..<br />

January 2007<br />

www.ukwa.org.uk May 2008


18 Legal<br />

Vikki Woodfine at Aaron & Partners LLP considers the<br />

implications of the Corporate Manslaughter and Corporate<br />

Homicide Act 2007<br />

Are you ready for<br />

The Act<br />

After more than a decade of<br />

Parliamentary debates and a general<br />

lack of political commitment, the<br />

Corporate Manslaughter and Corporate<br />

Homicide Act 2007 (“the Act”) finally made<br />

its way onto the statute books on 26 July<br />

2007 and came into force on 6 April<br />

2008.<br />

The Act creates a specific offence to<br />

cover organisations that kill, marking one<br />

of the most significant legislative changes<br />

to corporate responsibilities since the principles<br />

of the modern company were crystallised.<br />

In essence, the Act finally dispenses with<br />

the need to find a controlling or directing<br />

mind that is also personally guilty of<br />

manslaughter. Therefore, it is now possible<br />

to pierce the corporate veil and convict a<br />

large or medium sized organisation.<br />

The Offence<br />

Under the Act, an organisation will be<br />

guilty of an offence of corporate<br />

manslaughter (or corporate homicide in<br />

Scotland) if the way in which its activities<br />

are managed or organised by its “senior<br />

management” constitutes a “gross breach”<br />

of a “relevant duty of care” owed by that<br />

organisation and, as a result, is a substantial<br />

element of the cause of a person’s<br />

death.<br />

The circumstances in which an organisation<br />

will owe a duty of care are wide-ranging.<br />

“Relevant duty of care” is defined in<br />

the statute to mean duties owed under the<br />

law of negligence.<br />

A breach of a duty of care is described<br />

as “gross” if the conduct of the organisation<br />

fell far below what could reasonably<br />

be expected of it in the circumstances. It<br />

will fall to the jury to decide whether the<br />

breach should be categorised as such. The<br />

jury will be required to decide whether the<br />

organisation has failed to comply with relevant<br />

health and safety legislation and the<br />

jury may now also be entitled to consider<br />

the evidence to determine whether there<br />

were attitudes, policies, systems or accepted<br />

practices within the organisation that were<br />

likely to have encouraged any such failure<br />

or produced tolerance of it.<br />

The seriousness of the failure (i.e. the<br />

degree to which the Defendant failed to<br />

comply with the law) and the risk of death<br />

posed by that failure will also be examined.<br />

The ability for juries to assess and review<br />

internal practices of an organisation will<br />

inevitably increase the chances for a successful<br />

prosecution, i.e. where an organisation<br />

fails to enforce its policy for employees<br />

to wear high-visibility clothing, this can be<br />

taken into consideration.<br />

An organisation will be guilty of an<br />

offence under the Act only if “the way in<br />

which its activities are managed or organised<br />

by its senior management is a substantial<br />

element in the breach”. By “senior management”,<br />

the Act envisages those individuals<br />

who play significant roles in the making<br />

of decisions about how the whole, or a substantial<br />

part, of the organisation’s activities<br />

are to be managed or organised.<br />

The Penalties<br />

Once convicted, organisations can face an<br />

unlimited fine, which may be coupled with<br />

remedial and/or publicity orders. Remedial<br />

orders allow the Court to order that steps<br />

be taken to remedy the failures which are<br />

found to have caused or contributed to the<br />

death, whilst publicity orders require a convicted<br />

organisation to publicise details of<br />

the conviction along with specified particulars,<br />

including the amount of any fine.<br />

The Sentencing Advisory Panel gave<br />

guidance on 15 November 2007 on the<br />

future fining of organisations, and they<br />

believe that the starting point after a not<br />

guilty plea and trial should be: the imposition<br />

of a Publicity Order; and a fine of 5<br />

per cent of the offender’s average annual<br />

turnover during the three years prior to sentencing.<br />

The Court will then take into<br />

account any aggravating and mitigating<br />

factors, arriving at a fine that would normally<br />

fall within a range of 2.5 to 10 per<br />

cent of the average annual turnover.<br />

May 2008<br />

www.ukwa.org.uk April 2008


Legal 19<br />

Significant aggravating factors or previous<br />

convictions may take the fine beyond<br />

that range. Therefore, fines could potentially<br />

be huge and financially devastating to the<br />

companies involved, as the Courts will look<br />

at the turnover and not the profit of a company.<br />

But, this does equalise the punishment<br />

for small and large companies alike.<br />

The imposition of a publicity order could<br />

also have a huge effect on organisations,<br />

with companies facing damage to their reputation,<br />

lower share prices, higher insurance<br />

premiums and difficulties when tendering<br />

for new work.<br />

Implications of the Act<br />

The Act will undoubtedly create a fairer<br />

position than was previously in place, where<br />

only small organisations have been successfully<br />

prosecuted. Although the Act makes it<br />

easier to attach blame to organisations, it<br />

does not seek to prosecute individuals.<br />

However, directors of smaller companies<br />

who can be identified as the “controlling<br />

mind” will still be in the firing line for the<br />

common law offence of gross negligence<br />

manslaughter.<br />

In the case of larger companies, senior<br />

managers and directors may be reassured<br />

by the fact that they will not face individual<br />

prosecutions under the Act for corporate<br />

manslaughter even if it could be shown that<br />

their acts/omissions contributed to the relevant<br />

failures that led to death. However,<br />

they will not escape prosecution altogether,<br />

as individual failings revealed during the<br />

corporate manslaughter investigation may<br />

lead to prosecutions of the relevant individuals<br />

under Health and Safety legislation or<br />

for the common law offence of gross negligence<br />

manslaughter.<br />

Over the coming months it is crucial that<br />

businesses look at their health and safety<br />

compliance systems and ensure that their<br />

systems, activities and general attitudes<br />

towards health and safety are<br />

correct, up-to-date and enforced. You<br />

need to ask yourself, would your business<br />

currently withstand a HSE investigation<br />

and sustained probing by a<br />

legal prosecution team if one of your<br />

employees suffered a fatal accident<br />

Should you require any further advice on the<br />

new regime, please contact Vikki Woodfine<br />

at Aaron & Partners LLP on 01244 405554.<br />

Although it is too early to tell how aggressively the<br />

authorities will pursue actions for corporate manslaughter,<br />

director and officer liability insurance policies should be<br />

reviewed to ensure that adequate cover is in place<br />

Policy review<br />

Director and officer liability insurance<br />

(“D & O insurance”) provides personal<br />

cover for directors and other executives<br />

for losses resulting from claims<br />

made against them by third parties,<br />

writes Aaron & Partners’ Julie<br />

Keir.<br />

With the dawn of the new<br />

Companies Act 2006, the Corporate<br />

Manslaughter and Corporate<br />

Homicide Act 2007 and the continued<br />

development of blame culture in the<br />

UK, the regulatory burden on companies<br />

is mounting. It therefore follows<br />

that there is an ever increasing possibility<br />

that directors or senior employees<br />

may be held personally responsible<br />

for regulatory breaches i.e. they<br />

can no longer hide behind the corporate<br />

veil.<br />

The Companies Act 2006 has codified<br />

many of the common law and<br />

equitable duties owed by directors<br />

and company officers. General duties<br />

such as the duty to promote the companies<br />

success and the duty to exercise<br />

reasonable care, skill and diligence<br />

now apply to all directors,<br />

including “de facto” directors and<br />

shadow directors.<br />

Although the legislation is still in<br />

its infancy, it is anticipated that the<br />

biggest rise in claims brought under<br />

the 2006 Act will be derivative actions<br />

brought by shareholders against<br />

directors and company officers. As a<br />

director’s general duties are owed to<br />

the company, it is the company alone<br />

which has the right to enforce those<br />

duties. Of course, persuading the<br />

directors to sanction action against<br />

themselves is easier said than done.<br />

However, under the 2006 Act, the<br />

company’s shareholders can bring an<br />

action on the company’s behalf<br />

against a director for an actual or<br />

proposed act or omission involving<br />

negligence, default, breach of duty or<br />

breach of trust. The action can be<br />

brought against the director for<br />

breach of duty regardless of whether<br />

or not that director has received any<br />

personal benefit from the breach.<br />

Given the potential financial consequences<br />

of a claim brought against<br />

the directors of a company under the<br />

2006 Act, the D & O insurance policy<br />

wording will need to be considered to<br />

make sure that it covers the new<br />

requirement to promote the success of<br />

a company and the extension of<br />

directors’ duties.<br />

The Corporate Manslaughter and<br />

Corporate Homicide Act 2007 does<br />

not bring any new personal criminal<br />

liability on directors, but it does<br />

means that an organisation can now<br />

be convicted for corporate<br />

manslaughter under statute.<br />

Previously, the standard wording in a<br />

D & O policy limited cover for a director<br />

or senior officer of a company to<br />

legal action for management failings<br />

leading to the death of an individual.<br />

Consequently, it would be advantageous<br />

for a company to review its<br />

policies to ensure that it has sufficient<br />

cover in place in the event of a<br />

prosecution against it under the<br />

2007 Act. It remains open for<br />

directors to still be prosecuted<br />

personally for gross negligence<br />

manslaughter at common law if<br />

there is sufficient evidence to<br />

support such a case. The increased<br />

investigation activities that are likely<br />

under the 2007 Act could easily lead<br />

to an increase in such prosecutions.<br />

Although it is too early to tell how<br />

aggressively the authorities will pursue<br />

actions for corporate manslaughter,<br />

D & O policies should be reviewed<br />

to ensure that adequate cover is in<br />

place to take account of the potential<br />

increased risk from legal action .<br />

Julie Keir can be contacted on<br />

01244 405532<br />

www.ukwa.org.uk May 2008


20 Legal<br />

Monica Kohli of Prettys Solicitors considers Liens and how they are used in the transport industry<br />

Holding something back<br />

absorbing<br />

Alien is a right derived from common<br />

law, statute or contract for a person to<br />

retain goods, which are rightfully and<br />

continuously in his possession but which<br />

belong to another, until the debts due to<br />

the person in possession are satisfied. It is<br />

a very specific type of security interest,<br />

being a passive right to retain (but not sell)<br />

property until the debt or other obligation is<br />

discharged. A Lien is a defence and costs<br />

of maintaining a lien cannot generally be<br />

claimed.<br />

The essential elements required to exercise<br />

a lien are rightful and continuous possession<br />

of the goods and a debt being due<br />

to the person exercising the lien.<br />

There are various different tyes of lien.<br />

They can be categorised as legal, equitable,<br />

statutory or contractual. They may<br />

also be general or particular, i.e. to money<br />

inspirational<br />

involving<br />

PRETTYS AD<br />

diverse<br />

engaging<br />

creative<br />

innovative<br />

inventive<br />

provocative<br />

Elm House<br />

25 Elm Street<br />

Ipswich<br />

Suffolk IP1 2AD<br />

T: 01473 232121<br />

www.prettys.co.uk<br />

djohnson@prettys.co.uk<br />

challenging<br />

moving<br />

Lyttleton House<br />

Atlantic Business Centre<br />

64 Broomfield Road<br />

Chelmsford CM1 1SW<br />

T: 01245 218030<br />

owed generally or to monies owed for those<br />

particular goods.<br />

Maritime liens are another type of lien,<br />

which are peculiar to Admiralty law and<br />

provide the person who is owed the money<br />

a privileged claim over the property which is<br />

often given priority by statute, even over all<br />

types of registered security interests. It is<br />

often invisible and floats with the vessel.<br />

Possession is not necessary in this case.<br />

In common law the character of a lien is<br />

defensive and one has no right to sell the<br />

goods. The court may, in its discretion, order<br />

sale of the goods if they are perishable.<br />

However in the transport industry, contracts<br />

almost always provide a power of sale to<br />

the holder of the lien.<br />

Almost all standard transport contracts<br />

provide for lien as it is the best security for<br />

monies due. The main transport clauses<br />

relating to lien are detailed here.<br />

Clause 6 of the <strong>United</strong> Kingdon<br />

<strong>Warehousing</strong> <strong>Association</strong> Conditions of<br />

Contract , for example, provides for the<br />

company to exercise a lien.<br />

There are various complications and risks<br />

in excercising a lien. The main risk will be<br />

that there may be no entitlement to exercise<br />

the lien, and this may expose the party exercising<br />

the lien to action for damages/conversion<br />

and wrongful interference with the<br />

goods. Insolvency creates additional complications<br />

on the exercise of a lien, as the<br />

situation differs before and after the<br />

appointment of an adminstrator. This could<br />

lead to additional risks on the exercise of<br />

the lien.<br />

It is therefore essential to be cautious<br />

when exercising a lien and to observe all<br />

requirements of the contractal lien clause.<br />

Exercise of a lien is a two edged sword and<br />

while correctly used could be a formidable<br />

weapon in ensuring sums due from parties<br />

are paid up. If not correctly exercised, it<br />

could expose the party to a claim in damages.<br />

It is preferable to take legal advice at<br />

the outset before purporting to exercise a<br />

lien.<br />

www.prettys.co.uk<br />

May 2008<br />

www.ukwa.org.uk April 2008


Case Study 21<br />

Delivering the drinks<br />

A fleet of eight Aisle-Master articulated<br />

forklifts ensure a streamlined handling,<br />

storage and distribution process. at<br />

Magners Cider’s site in Co. Tipperary<br />

Ever increasing demand for one of<br />

Ireland’s most popular liquid refreshments,<br />

Magners Cider, has led to rapid<br />

expansion of the company’s Clonmel site in<br />

Co. Tipperary. Keeping the supplies flowing<br />

is crucial, and Magners has chosen a fleet<br />

of eight Aisle-Master articulated forklifts<br />

which work in the bottling plants as well as<br />

in the finished goods warehouses to ensure<br />

a streamlined handling, storage and distribution<br />

process.<br />

Until a few years ago, counterbalance<br />

forklifts and drive-in racking were used, but<br />

the massive increase in popularity of the<br />

Magners brand around the world and the<br />

resulting increase in output meant that<br />

Logistics Operations Manager Raymond<br />

Galligan needed to rethink operations to<br />

come up with a much more space saving<br />

and efficient method. He explains: “We had<br />

to maximise our warehouse space. Aisle<br />

widths with the counterbalance forklifts were<br />

4m, and we knew we could improve on<br />

this. By introducing a combination of a new<br />

warehouse management system, the Aisle-<br />

Master forklifts, racking and much narrower<br />

narrow aisle widths designed around the<br />

trucks capabilities, we have vastly improved<br />

storage density and product location. The<br />

Aisle-Masters have enabled us to achieve a<br />

50% increase in storage capacity, so have<br />

saved us money as there is no need to buy<br />

extra storage space.”<br />

The versatility of the articulated trucks<br />

means that they are used throughout the<br />

complete handling process, from unloading<br />

pallets of empty bottles through to reloading<br />

80 to 100 lorry loads a day with pallets<br />

of filled bottles for distribution to markets<br />

around the world. Five trucks with 10.5m<br />

masts are designated for the three bottling<br />

plants, which can each fill 55,000 bottles<br />

an hour. These trucks are fitted with cam-<br />

The versatility<br />

of the<br />

articulated<br />

trucks means<br />

that they are<br />

used throughout<br />

the complete<br />

handling<br />

process<br />

eras to aid drivers when picking from the<br />

very high racks. The other three Aisle-<br />

Masters with 8.5m masts work across the 3<br />

warehouses which have a total of 28,000<br />

pallet spaces. With such a workload, it is<br />

vital that Magners can count on reliable<br />

operation.<br />

Compared to the old counterbalance<br />

trucks, the Aisle-Masters have brought a<br />

host of advantages to both drivers and<br />

management at the plant. Drivers find loading<br />

and offloading easier, and they appreciate<br />

the extra comfort offered by the closed<br />

cab option taken up by Magners which protects<br />

them from the assortment of weather<br />

they have to cope with in this part of<br />

Ireland. The versatility and manoeuvrability<br />

of the trucks has also led to significantly less<br />

damage to product and quicker operations<br />

overall as no double handling is involved.<br />

The system in place is now more than ready<br />

to take on the demands of a thirsty clientele<br />

in Magners growing markets.<br />

www.aisle-master.com<br />

www.ukwa.org.uk May 2008


22 Security<br />

Paul Burton, <strong>UKWA</strong>’s honorary adviser on security matters, continues his series<br />

of thoughts on security issues that impact on the warehousing and logistics sectors<br />

Misleading statements<br />

I am just reading an undercover report<br />

from Derbyshire, which tells me of an<br />

Eastern European gang heavily involved in<br />

theft from warehouses and HGVs. On our<br />

last undercover job in Worcestershire, all<br />

the staff in the warehouse had English as<br />

their second language and they were ‘bang<br />

at it’ – to use a Police expression.<br />

Interesting then that two Senior Chief<br />

Constables – presumably anxious for the<br />

‘Big Job’ in the Met – recently announced<br />

that the influx of immigrants into our country<br />

has apparently not affected our crime<br />

figures!<br />

It seems to me that these comments are<br />

ill-informed and harmful because they are<br />

so at odds with what we see every day.<br />

Under no circumstances must we be hoodwinked<br />

into believing that immigrants are<br />

any more or less honest than the indigenous<br />

population - although having worked<br />

behind the old ‘iron curtain’ I can tell you<br />

that, in my experience, anyone from an excommunist<br />

country is likely to have a totally<br />

different attitude to stealing. Many Eastern<br />

European workers now employed in the UK<br />

will have grown up in a society were stealing<br />

was, if not expected, certainly tolerated<br />

and everyone took goods home from work<br />

if they possibly could to try to make a difference<br />

to their lives.<br />

To the South Midlands to do a survey on<br />

a huge warehouse. The company stocks<br />

highly expensive goods, which are well<br />

sought after by the public, and thieves<br />

alike. 20 of these items can be put into a<br />

matchbox and sold for £4 per item. They<br />

are a general logistics company and they<br />

are at pains to tell me that they have a special<br />

consignment worth millions of pounds<br />

being brought in by one lorry each week<br />

from the docks.<br />

Interestingly, in order to confuse the<br />

criminals, the lorry does not have the company’s<br />

name or livery on the side (it’s the<br />

only one in the fleet not to do so). Senior<br />

management at the company believe this<br />

little tactic will be enough to throw any<br />

gang of organised criminal hi-jackers off<br />

the scent - although deliveries come in at<br />

the same time, on the same route, each<br />

week.<br />

On arrival at the company, I am surprised<br />

to see that they employ ‘Superman &<br />

Co’ to guard the gate.<br />

Struggling with his English (and no doubt<br />

his bowels) the lone guard opens his gate<br />

some 800 times per 12-hour shift, and<br />

searches some 400 people as they leave<br />

the warehouse – men, women and anyone<br />

else who passes through. Warehouse staff<br />

are allowed to bring their cars on site as<br />

the local authority has surrounded the facility<br />

with double yellow lines.<br />

I meet the facilities manager, whose<br />

office smells of inexpensive toilet rolls and<br />

Jeyes fluid. On his desk is a television,<br />

which monitors the cameras that the superguard<br />

in the hut looks at in his spare time. I<br />

ask the facilities manager how he came to<br />

get his job and he replied that he was<br />

offered the role after he had fallen off of a<br />

lorry and damaged his back during his previous<br />

incarnation as a driver for the company.<br />

After a long conversation with this man I<br />

realised that his approach to security –<br />

which involved alerting the staff two days<br />

before locker searches were to be conducted<br />

– missed the point a little. He could not<br />

see the significance of allowing cars on site<br />

and when I queried what happened when<br />

the guard wanted to eat or perform his nat-<br />

May 2008<br />

www.ukwa.org.uk<br />

November/December2006


Security Security 23<br />

ural ablutions, he scratched his head and<br />

replied that he didn’t know because it was<br />

nothing to do with him!<br />

I recently attended a tribunal in<br />

London where an in-house security guard,<br />

who also doubled up as the maintenance<br />

man, was subject to scrutiny. At Christmas,<br />

he had received five bottles of Malt Whisky<br />

from the cleaning company that looked<br />

after his buildings. Abnormal amounts of<br />

cleaning fluids, toilet rolls, soaps and brassos,<br />

etc were being used. When interviewed,<br />

our security guard also admitted<br />

that the boss of the cleaning company had<br />

given him a set of second-hand kitchen<br />

units worth £700. The boss also allowed<br />

him to drive his vintage Jaguar at weekends.<br />

He was dismissed for gross unprofessional<br />

conduct and he appealed for unfair<br />

dismissal on the grounds that he hadn’t<br />

done anything wrong. Cleaning material<br />

costs at his former employers had halved<br />

since he had gone!<br />

Finally, a list of things to consider at this<br />

time of year:<br />

• With the summer holidays approaching<br />

re-issue memos to staff with reference to<br />

children and unauthorised passengers in<br />

Company vehicles.<br />

• Check all driving licenses to ensure our<br />

gallant Police Forces’ safety cameras have<br />

not disqualified your drivers.<br />

• In-house theft rises in July & August, so<br />

please ensure that management is not too<br />

depleted during the holiday season.<br />

“In order to confuse the<br />

criminals, the lorry does<br />

not have the<br />

company’s name or livery<br />

on the side. Senior management<br />

at the company believe this little<br />

tactic will be enough to throw any<br />

gang of organised criminal<br />

hijackers off the scent - although<br />

deliveries come in at the same<br />

time, on the same route,<br />

each week”<br />

January 2007<br />

Robert Camplejohn, managing director of Green Tree<br />

(<strong>Warehousing</strong>) Ltd, expalins how his company has been the<br />

innocent victim of an internet ‘spamming’ campaign<br />

Not so wonderful Spam<br />

Our legitimate company website (www.greentree.uk.com)<br />

has been illegally copied by fraudsters who are using it in<br />

a mass ‘spamming’ scam campaign.<br />

In simple terms, organised criminals have cloned our<br />

website and registered dozens of similar domain names to<br />

our legitimate site - for instance gretrw.com,<br />

greentwg.com, greentwi.net etc etc.<br />

A ‘vacancy’ page has been incorporated on the cloned<br />

sites with several fictitious jobs on offer. The jobs shown<br />

are usually very tempting - allowing the applicant the<br />

chance to work from home for very little time for a considerable<br />

amount of money and often come with added<br />

sweeteners such as the chance to join a company pension<br />

scheme.<br />

Anyone tempted to ‘click’ on the ‘job’ offer online opens<br />

the door to malicious spyware/software that - among<br />

things - allows the user’s bank account details to be<br />

accessed.<br />

To make matters worse, the specialist recruitment site<br />

monster.com has been a victim of the same fraud. As a<br />

result, spam email apparently (but, of course, certainly<br />

not) from monster.com has been sent to many thousands<br />

of people inviting them to apply for the vacancies on our<br />

cloned site. Some people are reputed to be receiving up<br />

to 40 spam e-mails per day and are angry with ourselves<br />

and monster.com - although we are both innocent victims<br />

too.<br />

Surprisingly, and depressingly, it seems that our local<br />

Police cannot do a thing unless someone in our area has<br />

actually had money taken from their bank account illegally.<br />

I am told that it is likely that my company has been<br />

targetted by the fraudsters because of a successful marketing<br />

campaign that established our website high in the<br />

Google rankings - and therefore attracted the criminals to<br />

us. All this good marketing work has now come undone<br />

as Google does not take kindly to replication (ie, the<br />

copied sites) and our rankings have subsequently tumbled.<br />

In addition, having our company’s name associated<br />

with this crime is not helpful.<br />

The cost of dealing with the business to us has, so far,<br />

been notable – the sheer time factor alone in dealing with<br />

calls from many of the people who have received spam e-<br />

mail has been enormous.<br />

It is unlikely that we will ever be able to truly quantify<br />

how much this will have harmed our business and what<br />

Continued on page 24<br />

www.ukwa.org.uk May 2008


24 Security<br />

We have placed<br />

a ‘Fraud Alert’<br />

warning in bold<br />

red text on the<br />

home page of<br />

our genuine<br />

company<br />

website –<br />

partially in an<br />

attempt to clear<br />

our good name<br />

but to explain to<br />

those receiving<br />

the fraudulent<br />

scam spam that<br />

it really is<br />

nothing to do<br />

with us<br />

Continued from page 23<br />

kind of an audience this negative<br />

publicity has reached, but I think the<br />

problem has been so serious and<br />

time consuming that, were it not for<br />

the fact that some relatively stable<br />

contracts are already in place, our<br />

very existence as a company<br />

would now be severely in<br />

doubt.<br />

We have placed a ‘Fraud<br />

Alert’ warning in bold red<br />

text on the home page of our<br />

genuine company website –<br />

partially in an attempt to clear our<br />

good name but to explain to those<br />

receiving the fraudulent scam spam<br />

that it really is nothing to do with us.<br />

The internet is becoming a risky<br />

and uncertain place to be - and, as<br />

we have discovered, in cyberspace,<br />

what you see is not what you get.<br />

Web site users today should never<br />

respond to emails or other invitations<br />

offering the opportunity to earn<br />

money by processing funds on behalf<br />

of another party. Anyone invited to<br />

forward funds should follow the<br />

advice of the Metropolitan Police<br />

which is given on their website<br />

(http://www.met.police.uk/fraudalert/money_transfer.htm<br />

)<br />

Trying to find the perpetrators of<br />

the scam that we have been the victim<br />

of would keep Hercule<br />

Poirot busy for months, but<br />

Green Tree <strong>Warehousing</strong> has<br />

been extremely fortunate to<br />

have received co-operation<br />

from major companies and<br />

Internet security specialists<br />

that have analysed the source of this<br />

fraud and helped us to weather the<br />

storm. Fortunately the level of activity<br />

is diminishing, and we're very grateful<br />

to everyone for their support. We<br />

assure all customers that it's business<br />

as usual!<br />

Anyone interested in discovering more<br />

about the particular form of internet<br />

scam that Green Tree has fallen foul<br />

of should visit the internet fraud<br />

advice site www.bobbear.co.uk<br />

SSI Schaefer Designs the Perfect Stores System for Eurostar<br />

SSI Schaefer designed, supplied and installed a total stores<br />

system for Eurostar (UK) Ltd at its new Engineering Centre<br />

Temple Mills in London, located near Stratford in East<br />

London.<br />

Following a very thorough tendering process with<br />

exacting specifications from Eurostar that included requirements<br />

for heavy duty racking and shelving, high beam,<br />

high shelf and high bay loads plus bespoke rack designs<br />

to suit certain spare parts, SSI Schaefer was awarded the<br />

contract and work began.<br />

A spokesperson for SSI Schaefer, said: “We were<br />

confident in our ability to provide Eurostar with an<br />

innovative, efficiently running Engineering Centre on-time<br />

and within budget and winning the contract to work with<br />

such a high profile company was a proud moment for SSI<br />

Schaefer.”<br />

The multi-product storage system includes the main<br />

engineering store for the site and various ancillary locations<br />

throughout the site. The building, which is in excess<br />

of 400 metres in length, now includes products such as<br />

Schaefer’s PR600 pallet racking, Regal 7000 high bay<br />

shelving, cantilever racking, mesh cages and mezzanine<br />

floors.<br />

The small parts shelving was installed in two blocks,<br />

one at eight metres high accessed by high level order<br />

picking trucks and the other at five point five metres high,<br />

also accessed by high level order picking trucks but with<br />

the addition of an over-sailing mezzanine floor and shelving<br />

mounted on the floor. SSI Schaefer was able to meet<br />

the high shelf and bay loads required by using the Regal<br />

7000 shelving system.<br />

ADVERTISEMENT FEATURE<br />

Using the PR600 pallet racking system, SSI Schaefer<br />

was able to provide Eurostar with 25 tonne bay loads<br />

together with specialist design features to suit both the<br />

building and train parts. Specialist racks were installed for<br />

storing train panels, for example, doors, which involved<br />

some novel design solutions which, once again, SSI<br />

Schaefer was able to meet and exceed.<br />

Kris Christaki, Infrastructure Engineer, Eurostar, said:<br />

“We are delighted with the new engineering centre at<br />

Leyton, London. A first class and versatile storage<br />

facility for Eurostar to a high standard has been installed.<br />

Changes were dealt with efficiently and<br />

quickly during the design and installation phase of the<br />

project. SSI safety standards were found to be extremely<br />

high and all our concerns were dealt with quickly. SSI<br />

Schaefer worked within our budget and finished the development<br />

in time for the grand opening.”<br />

A close relationship was paramount throughout the<br />

whole project between SSI Schaefer and Eurostar’s infrastructure<br />

engineers to ensure that the works were completed<br />

in-time for the official opening of the Eurostar<br />

Engineering Centre Temple Mills by Tom Harris MP, the<br />

Parliamentary Under Secretary of State for Transport. The<br />

opening went as planned ahead of the date when trains<br />

started using the new high speed rail link into St Pancras<br />

Station and the whole site went live for the maintenance of<br />

Eurostar’s fleet of trains.<br />

For further information: SSI Schaefer – 01264 386600<br />

Email: solutions@ssi-schaefer.co.uk<br />

Web: www.ssi-schaefer.co,uk<br />

May 2008<br />

www.ukwa.org.uk


Fact: Out of 56 countries<br />

surveyed the UK had the highest<br />

prevalence of severe wheezing in<br />

13 to 14 year olds.*<br />

STILL RX 70 – emit fewer emissions.<br />

Clean air is essential to your health, your children’s health and the health of the<br />

environment. The new STILL RX 70 uses less fuel than any other forklift truck in the<br />

world** and because it uses less fuel, it emits fewer emissions! What’s more,<br />

order a new RX 70 before 2009 and we’ll offset its carbon emissions for the first year.<br />

For further information on the RX 70 please visit: www.still.co.uk<br />

Freephone: 0800 378 875<br />

*source: 2002 Asthma Audit by the National Asthma Campaign. Visit<br />

www.asthma-uk.co.uk for more details.<br />

** the RX 70-25 diesel uses just 2.5 l/hr in accordance with VDI 2198 new. Achieve more.


26 Environment<br />

While the topic of greening supply chains has been a hot topic for several years, many companies<br />

involved in shipping and freight forwarding in today’s dynamic global economy are overlooking many<br />

obvious and cost-efficient ways they can reduce the industry’s carbon footprint says Melinda<br />

Elmowy, marketing director of CargoWise edi<br />

Greening<br />

the supply chain<br />

Arecent Eye for Transport study was<br />

conducted that surveyed more than<br />

250 supply chain executives to determine<br />

their views on greening. Nine per cent<br />

identified green issues as their No.1 priority<br />

over the next three years, while nearly 70<br />

PERCENT said green issues would become<br />

more important to their processes over that<br />

time. The survey found greening to be “fundamentally<br />

a co-operative process,” with<br />

most of the successful programmes based<br />

on “changing relationships with suppliers,<br />

partners and logistics providers.” Indeed,<br />

28 per cent of respondents said they currently<br />

partner, or plan to partner, with their<br />

logistics partners to help green their<br />

processes.<br />

With the new technologies available to<br />

logistics providers today, there are few disciplines<br />

that lend themselves to the “greening<br />

of the environment” as well as transportation<br />

and logistics. Shipping and distribution<br />

services account for three-fourths of a company's<br />

carbon footprint, the measurement<br />

of the impact human activities have on the<br />

environment as determined by the amount<br />

of carbon dioxide produced by greenhouse<br />

gas emissions. There is no reason the logistics<br />

industry can’t do more to solve this<br />

problem.<br />

CargoWise edi has been facilitating customers’<br />

green initiatives for years with its<br />

ediEnterprise integrated software system that<br />

provides a paperless approach to forwarders’<br />

supply chain operations, reducing the paper<br />

trail and facilitating the push to a paper free<br />

office. When discussing carbon-neutral initiatives<br />

companies can implement to help green<br />

supply chains, they should be more than just<br />

talking about reducing fuel emissions.<br />

May 2008<br />

www.ukwa.org.uk April 2008


Environment 27<br />

Many of the “cradle-to-grave” initiatives<br />

companies can institute for a greener environment<br />

simply involve eliminating waste<br />

while improving productivity. In the air<br />

cargo industry alone, we could fill about 40<br />

Boeing 747 freightliners each year with<br />

paper wasted on documentation, not to<br />

mention the labour hours necessary to produce<br />

and handle it all. Yet, we continue to<br />

see companies that are not taking advantage<br />

of the available automation that would<br />

save both the environment and logistics<br />

costs. The paperless office has not arrived;<br />

but it is possible.<br />

CargoWise suggests five critical areas<br />

that would enable companies to automate<br />

documentation to “green the global supply<br />

chain” while creating greater efficiencies<br />

and reducing overall operational costs.<br />

• Automate Documentation to Reduce Your<br />

Paper Trail. Too many companies still use<br />

paper documentation, which not only creates<br />

waste, but places limitations on the<br />

work process by placing it in the hands of<br />

whichever employee holds the paper<br />

copies, by switching to a quick and easy<br />

electronic system, all necessary process<br />

documentation is always available to any<br />

staff member who requires access to the<br />

files. Electronic documentation also vastly<br />

reduces the amount of unnecessary paperwork<br />

throughout the supply chain process.<br />

• Create a Centralised Repository for<br />

Documentation. Regardless of your documentation<br />

process, establishing an automated,<br />

centralised database repository for<br />

all job, client, sales and staff related documents<br />

in an electronic format will vastly<br />

increase efficiency and productivity, while<br />

facilitating the push toward a paperless<br />

office environment. The storage and centralisation<br />

of documents greatly simplifies<br />

the ability of staff to access the central<br />

database electronically to update, send and<br />

store documents such as bills of lading,<br />

commercial invoices, packing lists and other<br />

pertinent data as it moves through the supply<br />

chain.<br />

• Integrate Your Route Optimisation and<br />

Consolidation Process. The key to creating<br />

a greener supply chain lies in the integration<br />

of all documentation between you and<br />

your customers via an integrated electronic<br />

data management system that permits<br />

automatic access to files as they move<br />

through the supply chain. These documents<br />

In <strong>Association</strong> with<br />

can be automatically attached with email<br />

invoices, scanned directly into files, automatically<br />

allocated by type and reference<br />

via barcode dividers and accessed by all<br />

trading partners via your web site. The<br />

ediEnterprise system effectively supports a<br />

forwarder’s route optimisation and consolidation<br />

processes, which means less carbon<br />

dioxide is generated for a lower carbon<br />

footprint.<br />

• Create an Automated Storage and<br />

Archive System. It is important to create a<br />

central storage and archive system for electronic<br />

documents that can accessed by your<br />

staff and customers at any time for reference.<br />

Maintaining files in an automated<br />

archive vastly reduces the amount of paperwork<br />

involved in supply chain management<br />

process over a long period of time, reduces<br />

the need for filing cabinets and frees up<br />

important floor space. A documentation<br />

module such as that found in CargoWise<br />

ediEnterprise will enable you to document<br />

your electronic files, as well as store them<br />

for future access.<br />

• Improve ROI by Greening Supply Chain<br />

Activities. Greening your supply chain can<br />

be accomplished with a minimum of capital<br />

investment and can improve the ROI of<br />

your customers, vendors and company.<br />

New e-documentation technology makes<br />

your forwarding operation more efficient in<br />

many ways, creating fewer costs with a<br />

greater impact on the greening of the supply<br />

chain.<br />

Automating a robust integrated documentation<br />

and storage process with the new<br />

technologies available just makes sense if<br />

we are to create a more paperless environment<br />

and reduce the amount of greenhouse<br />

gases associated with global supply<br />

chain process. The time to implement these<br />

changes in your operating procedures is<br />

now. Not only will an integrated and automated<br />

e-documentation system increase<br />

productivity and help eliminate many of the<br />

environmental problems we have throughout<br />

global supply chains; but it will cost less<br />

to accomplish now before new governmental<br />

regulations come into play.<br />

CargoWise edi, is a leading provider of<br />

supply chain management software and<br />

logistics software to 1,300 clients in 45<br />

countries. The company maintains offices in<br />

Europe,the US and Australasia.<br />

Making<br />

light work<br />

Lighting can<br />

account for 50 -<br />

60 per cent of<br />

the electrical<br />

energy costs of<br />

warehouses and<br />

distribution<br />

centres. Somar<br />

has now<br />

introduced an<br />

intelligent<br />

lighting fixture<br />

which can<br />

deliver savings<br />

in the region of<br />

70 per cent.<br />

Not only is this<br />

a highly efficient<br />

luminaire,<br />

it also takes<br />

account of the<br />

fact that at most<br />

times, lighting<br />

is left on in all<br />

areas of a<br />

warehouse even<br />

when no one is<br />

working there.<br />

Additionally, in<br />

many<br />

warehouses<br />

although natural<br />

light is present<br />

through<br />

roof lights,<br />

lights are often<br />

fully on.<br />

Powerboss<br />

Eluma<br />

intelligently<br />

senses<br />

occupancy in<br />

each area<br />

and/or the<br />

change in<br />

natural light<br />

and adjusts the<br />

light level and<br />

electrical energy<br />

usage<br />

accordingly.<br />

www.somar.co.uk<br />

www.ukwa.org.uk may 2008


28 Marketing<br />

Networking<br />

for business<br />

Smart business owners know that success is not simply the result of hard work and a great range of<br />

products and services. Communicating to your target audiences is absolutely vital and business<br />

networking events represent a great opportunity to meet potential customers, says Dee Blick<br />

If you have heard of "business networking"<br />

before, it may have left you confused<br />

as to what it really means. In a nutshell,<br />

it usually entails a group of motivated business<br />

people getting together regularly.<br />

Instead of social chitchat, they find out what<br />

each person does and they try to help by<br />

recommending potential customers through<br />

word-of-mouth. It's not rocket science is it<br />

That said business networking could be one<br />

of the most powerful and direct ways to<br />

promote and grow your business.<br />

These few tips should get you started:<br />

1. Using Google, search for “ business networking"<br />

in the county you live in. This<br />

should bring up the different groups in your<br />

area. Check out each website and decide<br />

on three or four that you would like to try.<br />

You can also contact your local Chamber of<br />

Commerce and Business Link. Find out if<br />

there is a BNI networking chapter in your<br />

area. BNI stands for Business Network<br />

International and it is one of the most successful<br />

business networking organisations in<br />

the world and it's well worth a visit to your<br />

local chapter. BNI is the only networking<br />

group that I have ever paid to join!<br />

2. Time for action! You attend your first<br />

networking event. Don't worry that you may<br />

be the only new person there. The chances<br />

are you’ll get a warm reception. Resist the<br />

temptation to join the first networking<br />

organisation that you visit, regardless of<br />

that warm reception. Try at least three<br />

May 2008<br />

www.ukwa.org.uk<br />

November/December2006


Marketing 29<br />

more and make sure that your decision is a<br />

hard-nosed business one. At the end of the<br />

day it’s important that you join a group that<br />

you believe will help you build your business<br />

in the medium to long-term.<br />

3. Many business-networking groups organise<br />

a regular Visitors Day to help boost the<br />

numbers. Don't sign up to a group if your<br />

first visit is on Visitors’ Day. They don’t<br />

always give an accurate picture of how<br />

many actual paying members belong to the<br />

group. Book in a follow-up visit and see<br />

how many paying members there are.<br />

4. If the networking organisation you're<br />

keen to join charges an upfront membership<br />

fee and a weekly fee to cover breakfast,<br />

then you must be confident that the<br />

existing members can recommend you to<br />

their wider pool of contacts. So, find out<br />

what each member does before you decide<br />

to join. Can your competitors also join or<br />

can only one of each type of business join<br />

The more successful networking organisations<br />

have strict rules about this, whilst others<br />

are more relaxed. Do you really want to<br />

be having breakfast every week with a competitor<br />

where you could both be vying for<br />

the same business<br />

5. Find out what is expected of you as a<br />

member beyond simply turning up. For<br />

example, are you expected to attend every<br />

single week and if you can't, do you have to<br />

find a stand in It may seem tough having<br />

these rules, but in my experience the networking<br />

groups that are run along these<br />

lines tend to be the ones that members gain<br />

the most business from. They take the<br />

whole process seriously. They are there to<br />

give business and gain business. That<br />

requires commitment.<br />

6. Make sure that you add up the full costs<br />

of membership, including joining fees,<br />

weekly fees, parking fees and petrol. If<br />

you've selected the right networking group<br />

for your business, the chances are that<br />

you’ll easily recoup your costs. However, it is<br />

always a good idea to evaluate exactly what<br />

you are getting from your business-networking<br />

group every quarter. You should be<br />

making a healthy profit and receiving good<br />

quality recommendations. If you are not, it<br />

could be time to change your approach or<br />

change your group.<br />

7. Don't join one fee paying networking<br />

group and simply leave it at that. Your local<br />

Chamber of Commerce and Federation of<br />

Network with leading 3PL executives<br />

<strong>UKWA</strong> members have an excellent opportunity to network<br />

with some of the most influential figures in the<br />

logistics and materials handling industry at the forthcoming<br />

<strong>UKWA</strong> Annual Luncheon and Annual Awards for<br />

<strong>Warehousing</strong> Ceremony. Rightly regarded as one one of<br />

the most enjoyable events in the the third party logistics<br />

industry’s annual calendar, the Luncheon takes place at<br />

the Dorchester Hotel, Park Lane, London on Wednesday<br />

2nd July.<br />

This year’s event promises to be the very best yet with<br />

the Dorchester Hotel providing a fittingly grand backdrop<br />

to the occasion. Superbly located in the heart of<br />

London's Mayfair on Park Lane, between Marble Arch<br />

and Hyde Park Corner,<br />

Price details and a reservation form can be found on<br />

the <strong>UKWA</strong> website - www.ukwa.org.uk. We look forward<br />

to seeing you in July!<br />

Small Business may run occasional breakfast,<br />

lunchtime and evening networking<br />

events that are worth you attending. Put<br />

those dates in your diary! Once you start<br />

networking, you will be amazed at how<br />

many other networking events that you suddenly<br />

become aware of and that you get<br />

invited to. It can be tempting in the early<br />

days to attend every single networking event<br />

going, so make sure that you weigh up the<br />

benefits of attending each one beforehand<br />

and the impact on your business.<br />

One final thought. It's worth taking on<br />

board the fact that the people who are successful<br />

at networking tend to be as interested<br />

in other business people as they are in<br />

talking about themselves. If you approach<br />

networking in a spirit of generosity, you will<br />

reap the rewards. Talking about yourself<br />

continuously and showing scant regard for<br />

the people you are talking to, will not create<br />

the right impression. Genuine two-way<br />

enthusiasm and a commitment to finding<br />

business for your fellow networkers will pay<br />

for itself many times over. This is most certainly<br />

my experience and that of other successful<br />

networkers that I know.<br />

Good luck!<br />

About the Author: Dee Blick is an awardwinning<br />

business copywriter and she writes<br />

for several business trade magazines and<br />

journals. Based in Sussex, Dee is a<br />

Chartered Marketer with her own business,<br />

The Marketing Gym Ltd<br />

www.ukwa.org.uk May 2008


30 Employment Issues<br />

Employers are struggling to find and employ talented supply chain and logistics professionals , says<br />

Barrie Dowsett, managing director of supply chain and logistics recruitment specialists, The BJD Group<br />

Getting the best<br />

for your business<br />

The rewards for employing top talent<br />

are well recognised. Extensive research<br />

confirms that high performing organisations<br />

achieve competitive advantage by<br />

having superior talent. So why can’t we<br />

simply identify the characteristics of the very<br />

best talent for our business and then recruit<br />

them<br />

The answer lies in today’s marketplace<br />

and how it has changed. No longer can we<br />

produce idyllic job and person specifications<br />

with affordable remuneration packages<br />

that will always result in a successful<br />

appointment.<br />

So what has changed Unlike the classical<br />

management areas such as finance,<br />

operations and marketing, careers in supply<br />

chain and logistics are relatively new. A few<br />

years ago many of the management and<br />

specialist roles we require today didn’t exist<br />

and much of the top talent leaving education<br />

has, until recently, not recognised supply<br />

chain and logistics as areas providing<br />

extraordinary career prospects. Even today<br />

supply chain and logistics remain some way<br />

down the agenda of career paths for most<br />

university leavers.<br />

The hunt to recruit top people in the<br />

logistics arena has not been helped by<br />

changing demographics. The pendulum<br />

has swung from a surplus of ambitious<br />

people and a shortage of good career<br />

opportunities and, whereas previous generations<br />

would fight over good jobs with<br />

great employers and competition for promotion<br />

and progression was strong, in<br />

today’s job market demand for great people<br />

has outstripped supply.<br />

To attract the right people many organisations<br />

are increasingly developing creative<br />

employer brands, talent acquisition strategies<br />

and retention plans. It’s now more<br />

common to see employee engagement initiatives,<br />

flexible benefits and work/life balance<br />

options offered to staff at all levels.<br />

However, despite their talent acquisition<br />

strategies and offers of impressive employee<br />

incentive packages many companies still<br />

fail to attract the right person to fill a key<br />

vacancy. Some of the most common rea-<br />

<strong>UKWA</strong> members get personnel services from BJD<br />

<strong>UKWA</strong> has joined forces with The BJD Group to<br />

offer members a host of personnel-related<br />

benefits, including:<br />

• Up to a 20 per cent reduction on recruitment<br />

fees;<br />

• Free enhanced recruitment advertising – BJD<br />

will advertise a <strong>UKWA</strong> member’s vacancy on its<br />

website and other relevant ‘job boards’ as well<br />

as selected printed media at no charge;<br />

• A free 24-hour recruitment advice line;<br />

• A free recruitment audit and benchmarking<br />

service that will help <strong>UKWA</strong> members companies<br />

to review their current recruitment policies<br />

and assess how effective they are;<br />

• A free salary benchmarking service for<br />

warehousing and logistics management positions;<br />

• Free consultancy service to help identify the<br />

best type of person to recruit – this combined<br />

with the salary benchmarking service can<br />

improve a company’s performance dramatically.<br />

For details of how <strong>UKWA</strong> members can take<br />

advantage of the services available through<br />

The BJD Group contact <strong>UKWA</strong> on tel: 0207 836<br />

5522<br />

May 2008<br />

www.ukwa.org.uk<br />

November/December2006


Employment Issues 31<br />

sons for this failure include:<br />

• Poorly written advertisements – often<br />

heavily weighted towards job descriptions;<br />

• People from earlier generations looking<br />

for mirror images of themselves;<br />

• Responsibilities and tasks that are wish<br />

lists<br />

• No account taken of attractiveness or<br />

otherwise of the employer, location or<br />

remuneration<br />

Attack the need not the person<br />

A winning recruitment strategy involves<br />

identifying your resourcing needs and being<br />

realistic about solutions. Before embarking<br />

on a recruitment campaign I would advise<br />

any <strong>UKWA</strong> member to:<br />

• Seek out advice - someone else will<br />

have tried it before;<br />

• Test for a realistic outcome before committing<br />

to an expensive, time consuming<br />

exercise;<br />

• If in doubt consider<br />

alternatives<br />

such as splitting<br />

the role, use of an<br />

Interim (at least<br />

initially);<br />

• In your own<br />

mind, identify with<br />

the perfect candidate.<br />

Empathise<br />

with their needs<br />

not yours and think<br />

of the attractions<br />

the role might offer<br />

- rather than<br />

straightforward<br />

descriptions of<br />

what it involves on<br />

a day to day basis.<br />

When recruiting<br />

most companies<br />

draw up shortlists of candidates - but be<br />

realistic about short list numbers. These<br />

days short lists will comprise fewer candidates.<br />

Those employers that insist on waiting<br />

for arbitrary short list numbers to be<br />

“Those employers<br />

that insist on<br />

waiting for<br />

arbitrary short list<br />

numbers to be<br />

reached<br />

before moving on<br />

to the next stage of<br />

the recruiting<br />

process<br />

are in danger of<br />

losing the best<br />

available talent to<br />

their competitors”<br />

reached (ie, they wait until they’ve got, say,<br />

five names on their shortlist before moving<br />

on to the next stage of the recruiting<br />

process) are in danger of losing the best<br />

available talent to their competitors.<br />

Remember there is only one perfect candidate<br />

for each vacancy - grab that person<br />

when you can.<br />

Rob Swindells, group marketing director of the frozen<br />

foods distributor Langdon Group talks about why he became<br />

involved with the Diploma in Retail<br />

Shop work<br />

Diplomas are part of one of the largest shake ups in education<br />

since the introduction of GCSEs and A Levels. They will provide a<br />

unique opportunity to broaden existing provision for 14-19 education<br />

with a specific focus on vocational education. There are plans<br />

to have 17 new Diplomas in place by 2011, each will combine<br />

work-specific skills and practical workplace experience with academic<br />

knowledge of Skills for Life (literacy and numeracy) and ICT.<br />

One example of these is the Diploma in Retail. Logistics forms a<br />

key element of this new Diploma.<br />

Over one million people in the UK are employed in Supply<br />

Chain Logistics mainly as truck drivers, warehousemen, administrators<br />

and managers and yet this vital process has never been subject<br />

to much interest from the world of Academia – with a few notable<br />

exceptions who run some excellent degree courses in this field.<br />

It is appropriate that logistics is included as part of the new Retail<br />

Diploma because quite simply without an efficient supply chain<br />

operating behind the “front of house”, retail businesses will fail. If<br />

evidence were needed for that statement it appeared during the<br />

year 2000 fuel protests when retail shelves emptied rapidly – particularly<br />

in my specialised sector of short life chilled foods where supply<br />

chains are extremely short (in time).<br />

Recognised qualification<br />

I became involved because I knew our industry needed a course offering<br />

practical education in the complex world of retail and logistics<br />

leading to a qualification which would become recognised throughout<br />

the industry. I thought that the creation of this diploma would help<br />

raise awareness amongst young people about the career opportunities<br />

available in what has previously been an unfashionable career option<br />

(I refer to the logistics sector specifically) .<br />

After over 30 years in management in this area, I know that logistics<br />

is endlessly fascinating as it operates within a sort of three dimensional<br />

game challenge, 24 hours per day, seven days per week. When<br />

it comes to aspiring operational managers in logistics we are looking<br />

for the sort of problem solving skills that arise from lateral thinking<br />

and anyone keen on games of strategy is likely to do well in this field,<br />

where service providers create complex links between manufacturers,<br />

importers, wholesalers and of course retailers.<br />

I was very pleased to be able to contribute to the course content<br />

and I am delighted that this innovative educational programme is<br />

being integrated with traditional skills training including Maths and<br />

English skills. The course structure is designed around three<br />

achievement levels which will give employers a clear understanding<br />

of the skill levels achieved.<br />

Hopefully this diploma will become the “Gold Standard” qualification<br />

in the speciality of retail and logistics and I hope that students<br />

will understand what a rewarding career this could lead to.<br />

January 2007<br />

www.ukwa.org.uk May 2008


Insurance 33<br />

The Corporate Manslaughter and Corporate Homicide Act 2007 will force businesses to review the risk of<br />

work-related driving activities and ensure that they have in place a comprehensive written ‘Driving At<br />

Work’ policy covering both company and non- company vehicles, says Joanne Locke of Willis Limited<br />

Dangerous driving<br />

As was extensively covered in the April<br />

issue of Warehouse, the Corporate<br />

Manslaughter and Corporate<br />

Homicide Act 2007 came into force on 6<br />

April 2008, creating a new offence called<br />

corporate manslaughter in England, Wales<br />

and Northern Ireland, and corporate homicide<br />

in Scotland.<br />

There are no new duties or obligations<br />

under the Act, nor is the new offence part<br />

of health and safety law. It is, however,<br />

specifically linked to existing health and<br />

safety requirements.<br />

An organisation will be guilty of an<br />

offence if the way its activities are managed<br />

or organised by senior managers result in a<br />

person’s death and amount to a gross<br />

breach of a relevant duty of care owed by<br />

the organisation to the deceased.<br />

The Act reinforces the obligation on a<br />

company to comply with existing health and<br />

safety legislation and makes it easier to<br />

prosecute companies causing death<br />

through negligence. As such, it is essential<br />

that your company’s health and safety<br />

management policies and procedures are<br />

up to date and enforced throughout the<br />

workplace. Directors and senior managers<br />

must be aware of their responsibilities and<br />

receive training as appropriate.<br />

One area that some employers have<br />

neglected in the past is that of occupational<br />

road risk.<br />

Numerous reports show that driving is<br />

the most hazardous part of many people’s<br />

work, the Department for Transport estimating<br />

that around 200 road deaths and serious<br />

injuries each week involve someone at<br />

work. Yet still many businesses have failed<br />

to take the issue of road safety seriously.<br />

A growing area of concern is the rising<br />

number of employees using their own cars<br />

for business travel, such vehicles often<br />

being described as ‘grey fleets’ because of<br />

the lack of information known about them.<br />

Grey fleets often sit outside normal company<br />

car reporting and policing channels, with<br />

some employers failing to check even basic<br />

details. This growing trend has created a<br />

large number of unchecked and unmanaged<br />

drivers who are a potential health and<br />

safety time bomb for employers under the<br />

new legislation.<br />

According to a report by fleet management<br />

company Arval UK*, smaller businesses<br />

are most at risk because they often don’t<br />

have the resources for full time vehicle<br />

management.<br />

The new Act will force businesses to<br />

review the risk of work-related driving activities<br />

and ensure that they have in place a<br />

comprehensive written ‘Driving At Work’<br />

policy covering both company and noncompany<br />

vehicles. This policy should be<br />

communicated to all employees.<br />

If you would like any further information<br />

please contact Joanne Locke directly either<br />

by telephone on 01992 513 014 or by<br />

email at: lockej@willis.com<br />

Insurance package tailored<br />

to <strong>UKWA</strong> members<br />

<strong>UKWA</strong> has joined forces with Willis<br />

Limited to introduce an insurance<br />

package specifically tailored to meet<br />

the needs of the third party logistics<br />

sector.<br />

The scheme is designed to be<br />

competitive on price and will provide<br />

bespoke, comprehensive cover for<br />

all eventualities. It has been devised<br />

to help businesses manage their<br />

whole risk portfolio and a range of<br />

risk management advice, engineering<br />

inspection services and solutions<br />

and other service enhancements -<br />

such as claims handling information<br />

– is offered.<br />

The new insurance package is<br />

available exclusively for <strong>UKWA</strong><br />

members. See www.ukwa.org.uk for<br />

details.<br />

*Arval’s research<br />

has revealed a<br />

number of disturbing<br />

statistics that<br />

could potentially<br />

compromise the<br />

health and safety<br />

of employees:<br />

• 83 per cent of<br />

businesses have no<br />

procedures in<br />

place to check that<br />

non-company cars<br />

are regularly maintained.<br />

• 74 per cent do<br />

not ask employees<br />

for a valid MOT<br />

certificate for their<br />

vehicles.<br />

• 35 per cent do<br />

not check the driving<br />

licences of noncompany<br />

car drivers.<br />

• 53 per cent<br />

have no policy for<br />

checking that the<br />

vehicle is insured<br />

for business use.<br />

• 56 per cent<br />

have no policy for<br />

reporting accidents<br />

in non company<br />

vehicles.<br />

March 2008<br />

www.ukwa.org.uk<br />

May 2008


34 Round-Up<br />

NEW PRODUCT<br />

Summer launch planned<br />

for new tow tractor<br />

Jungheinrich has<br />

announced details of a<br />

new tow tractor that it<br />

plans to launch this summer.<br />

The EZS 570 will be<br />

built at the Group’s<br />

Specials Factory at<br />

Lüneburg, Germany, and<br />

will feature 3-phase AC<br />

technology to ensure that<br />

it combines excellent performance<br />

with high energy<br />

efficiency.<br />

The EZS 570 has been<br />

designed to be both versatile<br />

and economic: it<br />

can move trailers weighing<br />

up to seven tons and<br />

can be fitted with different<br />

PEOPLE<br />

Trailer manufacturer<br />

Schmitz<br />

Cargobull UK Ltd has<br />

appointed Stephen<br />

Rogers as its area sales<br />

manager for Ireland.<br />

Stephen has extensive<br />

experience of the commercial<br />

vehicle sector<br />

gained during a career that<br />

has included roles with fleet<br />

management and contract<br />

hire companies as well as<br />

another leading trailer<br />

manufacturer.<br />

Based in Dungannon,<br />

County Tyrone, Stephen’s<br />

remit is to ensure that<br />

Schmitz Cargobull continues<br />

to provide the very<br />

highest levels of customer<br />

care and service to its<br />

many clients throughout<br />

Ireland and, of course, to<br />

grow the company’s<br />

share of the Irish trailer<br />

market.<br />

couplings making it<br />

adjustable to virtually any<br />

trailer type. As an option<br />

a semi-automatic remote<br />

uncoupling device is<br />

offered that allows the<br />

operator to couple and<br />

uncouple trailers without<br />

leaving the operator platform.<br />

The new tow tractor is<br />

equipped with a powerful<br />

48-volt drive motor that<br />

provides powerful acceleration<br />

as well as a high top<br />

speed. At the same time,<br />

the maintenance-free 3-<br />

phase AC motor saves<br />

energy which means that<br />

WAREHOUSE COMPUTING<br />

State of the art WMS<br />

the<br />

EZS 570 offers<br />

a significantly prolonged<br />

operating time compared<br />

to other tractors in the<br />

same class.<br />

The robust construction<br />

of the EZS 570 makes it<br />

suitable for the harshest<br />

Stock management system<br />

environments. For example,<br />

its chassis is made<br />

from 8mm steel plate,<br />

while an extra high chassis<br />

apron ensures the<br />

operator’s safety.<br />

Evolution Power Tools, one of the world's fastest growing power tool brands is installing a stateof-the-art<br />

warehouse management system to "Automate the company's inventory management<br />

and optimise its customer service" says Evolution finance director Nicola Cook.<br />

The DeltaWMS system is being integrated with Evolution's existing Sage Line 50 sales<br />

order processing software; and with new RF (radio frequency) terminals installed on the company's<br />

forklift truck fleet to automate picking and speed dispatch of Evolution's Professional<br />

Steel Line; building industry multipurpose steel-,aluminium- and wood-cutting machines; and<br />

home (DIY) machines, from its 36,000 square foot warehouse. Evolution home products<br />

include the 'EVO180 Xtreme', the 'EVO380 Raptor', and the 'RAGE' and 'FURY' series. All products<br />

are developed by the company, manufactured externally and shipped into Evolution's<br />

Distribution Centre in the UK, for worldwide distribution.<br />

Clandestine Software’s new online stock management system has<br />

allowed Anchor Storage to absorb an unprecedented 90% increase in<br />

internet orders for goods since the start of 2008.<br />

The new system ReportIT, which supports their Warehouse<br />

Management System LocateIT, allows Anchors customers to view their<br />

stock levels online 24/7.<br />

As Anchor’s MD Stephen Britt comments: “We have a robust ordering<br />

system in place to manage large influxes of orders and have despatched<br />

everything on time. We are now moving more and more into internet<br />

order fulfilment, offering the full logistics package including pick and<br />

pack.”<br />

May 2008<br />

www.ukwa.org.uk May 2008


Round-Up 35<br />

HEALTH & SAFETY<br />

LIFT TRUCKS<br />

Competition aims to<br />

find Britain’s best<br />

forklift operator<br />

Training body RTITB and<br />

Sumo Glove are organising<br />

a National Lift Truck<br />

Operator of the Year<br />

Competition.<br />

Open to any<br />

Counterbalance<br />

Operators (see<br />

www.rtitb.co.uk/home)<br />

currently registered on the<br />

National Operators<br />

Registration Scheme<br />

(NORS) entry to the competition<br />

is free.<br />

The first stage of the<br />

competition, is completed<br />

on-line and is a web<br />

based theory and Hazard<br />

Perception test, designed<br />

to identify safe and efficient<br />

operators. The top<br />

eight competitors from<br />

each of five regions -<br />

Scotland Northern<br />

England, Southern<br />

England, Wales, and<br />

Ireland - will be invited to<br />

compete in the regional<br />

finals.<br />

At the regional finals<br />

competitors will be put<br />

through their paces both<br />

practically and theoretically<br />

with a series of challenges<br />

designed to not<br />

only assess their abilities<br />

as operators but also to<br />

Herongripa flooring is<br />

providing employees with<br />

healthy and safe working<br />

conditions at the DHL food<br />

and packaging distribution<br />

centre in Cannock.<br />

The matting is laid on both<br />

sides of the conveyor line<br />

used for processing and<br />

repackaging of goods.<br />

www.plastexmatting.com<br />

showcase their skills.<br />

Each regional finalist will<br />

receive a contribution of<br />

up to £100 towards travel.<br />

Each regional champion<br />

and runner up will<br />

receive cash prizes of<br />

£100 and £50 respectively<br />

and unique glass sculptures<br />

created and signed<br />

by the famous glass artist<br />

David Keenan, who is<br />

best known for the pieces<br />

he has created for the<br />

Royal Family.<br />

The regional champion<br />

and runners up from each<br />

of the five regional finals<br />

will then go forward to the<br />

National Grand Final to<br />

be held at the<br />

Headquarters of RTITB in<br />

Telford, Shropshire on<br />

26th September 2008.<br />

The National<br />

Champion will win a<br />

new five door Ford<br />

Fiesta, with second and<br />

third prizes of a luxury<br />

holiday and a European<br />

City Break Weekend .<br />

Again glass artist David<br />

Keenan will be creating<br />

unique glass<br />

sculptures for the<br />

winner and two<br />

runners up.<br />

NEW PRODUCT<br />

Yale has introduced a new series of heavy duty<br />

high lift reach truck masts that allow full pallets<br />

to be lifted over 12 metres. The Yale HD mast<br />

has a capacity of 1100Kg at 600mm load centres,<br />

at 10,000mm lift height.<br />

Announcing the new heavy duty<br />

mast, which is used with the<br />

company’s MR 16-20 reach<br />

truck, Yale Europe’s Paul<br />

Garrigan said: “The new<br />

design mast is based on the<br />

market demand to lift full<br />

pallets above 12 metres in<br />

complete safety, with minimum<br />

mast twist and sway”.<br />

The new mast has few<br />

cross members to obstruct<br />

the operators view, with<br />

fork tilt and integral<br />

side-shift as standard, to<br />

make pallet location at<br />

higher levels easy for<br />

operators. The addition of<br />

fork carriage cameras<br />

and closed circuit TV with<br />

an eye level monitor in<br />

the cab, gives operators<br />

additional confidence<br />

when handling pallets<br />

at above 10 metres.<br />

www.ukwa.org.uk May 2008


36 Racking<br />

When office products supplier Staples decided to consolidate two UK distribution centres into one larger<br />

facility, the challenge for Staples was to select a racking company that could design, manufacture and<br />

install a storage solution fwithin three months<br />

Stationery movement<br />

In 1986 Staples invented the office superstore.<br />

Today, with sales of over $18 billion,<br />

the company is the world’s leading<br />

office products business. In Britain, Staples<br />

UK Retail operates 134 stores throughout<br />

the country; until recently these stores were<br />

supplied by two distribution centres, one<br />

located in Daventry and the other in Milton<br />

Keynes.<br />

To reduce their overheads and increase<br />

the efficiency of the distribution operation, a<br />

decision was made for Staples to consolidate<br />

their two existing UK distribution centres<br />

which had duplicate inventories, into<br />

one larger facility - a new, 250,000 sq ft<br />

site located in Watling Park, Daventry.<br />

The challenge for Staples was to select a<br />

company that could design, manufacture<br />

and install a storage solution for the<br />

Daventry facility quickly; a three month<br />

deadline was imposed from placement of<br />

order to contract completion. The selected<br />

supplier would also be required to interface<br />

with the Staples project management team<br />

in Boston, USA, the facilities team in the UK<br />

and the appointed conveyor manufacturer,<br />

VanDerLande.<br />

Peter Scriven, Supply Chain Director<br />

Staples UK Retail, said, “In North America<br />

Staples operates four DCs – each around<br />

1million sq ft servicing around 1,000<br />

stores, so we already had an efficient base<br />

design for Daventry. Our existing US<br />

providers have pan European support so<br />

they were keen to quote for this new contract.<br />

“Although our US procurement team had<br />

already received four very competitive bids<br />

for the UK project, two from America and<br />

two from Europe, they heard about LINPAC<br />

Storage Systems towards the end of their<br />

decision making process. However, they<br />

were sufficiently impressed, after checking<br />

out the credentials of the company and<br />

receiving their professionally presented ten<br />

Continued on page 38<br />

There are more<br />

than 5,000 SKUs<br />

in the DC, all<br />

held in an<br />

innovative<br />

storage solution<br />

that combines<br />

VNA racking with<br />

a multi-tier<br />

picking module<br />

feeding through<br />

to conveyors onto<br />

outbound<br />

May 2008<br />

www.ukwa.org.uk


38 Cover Story<br />

ADVERTISEMENT FEATURE<br />

Link 51 has completed the installation of a major mobile<br />

racking solution at Boughey Distribution’s new ambient<br />

storage facility in Cheshire<br />

Moving targets<br />

Moving up to the equivalent weight of a jumbo jet at the touch of a<br />

button – the Link 51 mobile racking installed for Boughey<br />

Distribution, one of the country’s leading third party grocery storage<br />

and consolidation organisations, is now operational.<br />

The recent development, based on Boughey Distribution’s continuing<br />

success in the ambient grocery storage field has opened up<br />

potential new business opportunities while effectively creating space<br />

equivalent to an additional warehouse. Three new storage facilities<br />

at its Wardle site in Cheshire provide some 54,000 pallet positions<br />

which, alongside its Winsford and Deeside sites, allows the<br />

company to offer a total of no less than 130,000 pallet locations –<br />

fulfilling the needs of a range of customers of all sizes.<br />

A combination of static and<br />

mobile racking has been installed<br />

in each new warehouse to six<br />

beam levels that can accommodate<br />

pallets up to 1,250 kgs in<br />

weight and, with three pallets per<br />

bay in the mobile area, component<br />

and installation costs have<br />

also been minimised. Each<br />

mobile racking chassis is mounted<br />

on a series of rails set into the<br />

floor and, because only selected<br />

aisles only are opened storage<br />

capacity of the available footprint<br />

is maximised.<br />

Boughey Distribution’s<br />

Managing Director, Keith Forster<br />

highlights key considerations that<br />

had to be met, including the need<br />

to accommodate relatively high<br />

pallet dimensions for some products<br />

and the ability to load up to the full pallet weight at every level<br />

of the racking.<br />

“The combination of bulk storage in the mobile area and faster<br />

picking positions in the static racking has allowed us to meet both<br />

ongoing and seasonal requirements,” he adds. He also points out<br />

that the installation ruled out the need for new trucks and new<br />

skills training which would have been required for a narrow aisle<br />

alternative.<br />

“We believe the installation is an excellent example of our product<br />

design and ability to work closely with the customer to meet<br />

precise requirements,” adds Major Accounts Manager at Link 51,<br />

Chris Patey-Round.<br />

www.link51.co.uk<br />

Stationery<br />

movement<br />

Continued from page 36<br />

der, to award the contract to LINPAC – a<br />

British manufacturer located within half an<br />

hour’s drive of the site.”<br />

There are more than 5,000 SKUs in the<br />

DC, all held in an innovative storage solution<br />

that combines VNA racking with a<br />

multi-tier picking module feeding through to<br />

conveyors onto outbound.<br />

Store orders are picked in batches, with<br />

approximately 19 stores per batch and four<br />

batches picked per day. The picking<br />

methodology is based around singles, case<br />

and pallet pick. In the VNA racking there<br />

are 20,000 pallet locations of bulk stock.<br />

These pallets are used either to replenish<br />

the multi tier pick module or are locations<br />

for picking and shipping using VNA Combi<br />

machines.<br />

The core of the picking is done from the<br />

centrally located four level picking module.<br />

Pallets that are held within the module are<br />

picked from lanes of dynamic pallet live on<br />

the ground level. This allows a fast and<br />

efficient solution for these bulky high volume<br />

lines which are placed on a belt conveyor.<br />

In the two central levels, reserve pallets<br />

are held on the outside of the module.<br />

These are used to replenish the 600 carton<br />

flow beds which present the medium to fast<br />

moving single units directly to the pick face.<br />

The pickers use a pick to light solution that<br />

enables orders to be sent to each work zone<br />

for fast, accurate and efficient picking.<br />

Picked orders are placed into tote bins<br />

and then onto a fast moving central conveyor<br />

belt. A large spiral conveyor at the rear<br />

of the picking module, collects orders from<br />

the different levels and conveys them to a<br />

slat shue sorter. Here the orders are separated<br />

into one of 20 down chutes, each a<br />

dedicated trunk route.<br />

The top level of the picking module provides<br />

room for further expansion, Peter<br />

Scriven again, “It is our intention to accelerate<br />

development and fit out the final level,<br />

providing further investment for LINPAC<br />

Storage Systems.”<br />

www.linpac.com<br />

May 2008<br />

www.ukwa.org.uk


Racking 39<br />

<strong>UKWA</strong><br />

EVENTS<br />

DIARY<br />

5 June<br />

Northern<br />

Regional<br />

Meeting<br />

NISA Today,<br />

Scunthorpe<br />

2 July<br />

Annual General<br />

Meeting, Annual<br />

Luncheon &<br />

Awards for<br />

<strong>Warehousing</strong><br />

2008<br />

Dorchester Hotel,<br />

London<br />

In an attempt to ensure that its product offering meets the demsand of today’s<br />

racking user BITO has developed the new PRO pallet racking family<br />

New pallet racking system developed<br />

In an attempt to ensure that its product<br />

offering meets the demsand of today’s<br />

racking user BITO has developed the new<br />

PRO pallet racking family.<br />

Whereas the company’s existing system<br />

lacked heavy-duty uprights and its standard<br />

beams did not offer enough possibilites<br />

for level spacing (which also led to<br />

limited load capacity gradation), the<br />

modular PRO pallet racking system<br />

provides a comprehensive choice of<br />

upright and beam types for precise adaptation<br />

to load requirements.<br />

In order to calculate the ideal design of<br />

the system’s uprights and beams as well as<br />

the load capacity of a pallet racking frame<br />

as a whole, BITO’s R & D department carefully<br />

examined all conditions such as the<br />

actual cross section surface, material characteristics,<br />

material thickness, yield strength,<br />

the options where to locate stiffening corrugations<br />

and finally the rigidity of the overall<br />

system complete with struts. The range of<br />

uprights includes 9 uprights with a width of<br />

80 to 140 mm and is made for bay load<br />

capacities from 6 000 up to 30 000 kg. A<br />

40 000 kg capacity is even possible with<br />

special strutting between the uprights of a<br />

frame. With all these options, the PRO system<br />

completes the range in the heavy duty<br />

pallet racking segment.<br />

Available in six different heights ranging<br />

from 95 to 170 mm and for pallet loads of<br />

600, 800 and 1 000 kg per pallet, the PRO<br />

beams are constructed for bay widths of<br />

1,800, 2,700 and 3 600 mm.<br />

As an option, uprights can be supplied<br />

with a slot pattern to accommodate BITO<br />

flow shelves or to adjust pallet seats. If the<br />

racking installation is to be integrated into a<br />

total logistics system or for later upgrading<br />

into an automated storage system, round<br />

punchings allow to fit roller track segments<br />

and to install conveyor systems.<br />

Moreover, safety accessories such as<br />

upright protectors, column guards, back<br />

stops, back cladding, level decking, etc,<br />

add to the variety of options to customise<br />

the PRO racking system – benefits which<br />

have already convincing customers<br />

throughout industry.<br />

www.bito.co.uk<br />

17 September<br />

Southern<br />

regional<br />

Meeting<br />

Inbev Brewery,<br />

Magor<br />

21 October<br />

North West<br />

Regional<br />

Meeting<br />

Venue TBA<br />

<strong>UKWA</strong> Regional<br />

Meetings are free<br />

to attend and feature<br />

a programme<br />

of guests speakers.<br />

Further details are<br />

available from the<br />

<strong>UKWA</strong> website<br />

(www.ukwa.org.uk)<br />

or from Michael<br />

Davison on 0207<br />

836 5522.<br />

www.ukwa.org.uk May 2008

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