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Ethical Leadership Toolkit - National Center for Ethics in Health ...

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<strong>Ethical</strong> <strong>Leadership</strong> <strong>Toolkit</strong> – Instructions <strong>for</strong> the Coord<strong>in</strong>ator<br />

Distribute EL primer. After they complete the video course, leaders should review<br />

the leadership primer, <strong>Ethical</strong> <strong>Leadership</strong>: Foster<strong>in</strong>g an <strong>Ethical</strong> Environment &<br />

Culture. This document expands on the material covered <strong>in</strong> the video course and<br />

provides additional <strong>in</strong><strong>for</strong>mation and tools <strong>for</strong> leaders.<br />

Support the Staff Survey<br />

Support adm<strong>in</strong>istration of IE Staff Survey. The Integrated<strong>Ethics</strong> Council is<br />

responsible <strong>for</strong> plann<strong>in</strong>g and monitor<strong>in</strong>g the adm<strong>in</strong>istration of the survey. Your<br />

responsibility is to assist them <strong>in</strong> identify<strong>in</strong>g needed resources and encourag<strong>in</strong>g staff<br />

members to complete the survey.<br />

Prioritize results of IE Staff Survey. The Integrated<strong>Ethics</strong> Council will compile<br />

<strong>in</strong><strong>for</strong>mation about the gaps <strong>in</strong> ethics quality that were identified through the<br />

Integrated<strong>Ethics</strong> Staff Survey. Your responsibility is to help the council—and<br />

especially the Preventive <strong>Ethics</strong> Coord<strong>in</strong>ator—prioritize the issues and concerns<br />

identified through the survey process and target quality improvement <strong>in</strong>itiatives to<br />

address them.<br />

Initiate ethical leadership QI from the IE Staff Survey. Critically review the results<br />

from the Integrated<strong>Ethics</strong> Staff Survey and identify which, if any, results may require<br />

action relat<strong>in</strong>g to ethical leadership. Develop an appropriate action plan.<br />

Build Capacity <strong>in</strong> Systematic <strong>Ethical</strong> Decision Mak<strong>in</strong>g<br />

Analyze ethical decision-mak<strong>in</strong>g practices. To improve leadership decision<br />

mak<strong>in</strong>g at your facility, you must first understand how it is occurr<strong>in</strong>g now. Beg<strong>in</strong> by<br />

analyz<strong>in</strong>g local decision-mak<strong>in</strong>g practices to identify whether leadership decisions<br />

typically reflect the six key attributes of ethical decision mak<strong>in</strong>g, such as be<strong>in</strong>g<br />

values-based. (For more <strong>in</strong><strong>for</strong>mation about the attributes of ethical decision mak<strong>in</strong>g,<br />

see the leadership primer.) You’ll want to look at <strong>for</strong>mal processes—<strong>for</strong> example,<br />

whether the attributes are regularly considered and documented <strong>in</strong> local executive<br />

decision memoranda (EDMs) and whether your executive leadership council<br />

systematically identifies ethical issues relevant to management decisions or regularly<br />

seeks <strong>in</strong>put from the ethics consultation service. You’ll also want to exam<strong>in</strong>e <strong>in</strong><strong>for</strong>mal<br />

processes, such as whether the environment is conducive to staff br<strong>in</strong>g<strong>in</strong>g up ethical<br />

issues dur<strong>in</strong>g management discussions and whether someone is designated to<br />

identify and call attention to potential ethical problems.<br />

Enhance facility decision-mak<strong>in</strong>g practices. Once you’ve ga<strong>in</strong>ed a thorough<br />

understand<strong>in</strong>g of local leadership decision-mak<strong>in</strong>g practices you should propose<br />

changes to reflect the six attributes of ethical decision mak<strong>in</strong>g. Whether decisions<br />

are made by an <strong>in</strong>dividual leader, an <strong>in</strong><strong>for</strong>mal leadership team, or a <strong>for</strong>mal leadership<br />

board, they should be made <strong>in</strong> a systematic fashion and should reflect the key ethical<br />

attributes. You may f<strong>in</strong>d the sample models <strong>for</strong> ethical decision mak<strong>in</strong>g <strong>in</strong>cluded <strong>in</strong><br />

this toolkit (Tab 6) helpful. Chang<strong>in</strong>g the behavior of <strong>in</strong>dividuals and groups takes time<br />

and practice. Achieve small successes early and cont<strong>in</strong>ue to build on these over time<br />

to reach your f<strong>in</strong>al goal of reflect<strong>in</strong>g all six attributes of ethical decision mak<strong>in</strong>g <strong>in</strong> your<br />

local processes.<br />

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