UPCLOSE - Arbonne

ARBONNE®
UPCLOSE
AUSTRALIA
NOV/DEC
2009
Holiday ‘09
1

LETTER FROM RITA
NOV/DEC
2009
Rita Davenport
PRESIDENT
Dear Valued Consultant,
We’re excited the holiday season is almost here and we want to be the first to wish you a happy Arbonne Holiday!
The long-awaited Holiday 2009 Collection is now available for you, your family, friends and Clients to enjoy. This
collection features our finest seasonal products in gift-ready sets for everyone on your list.
Last month Arbonne Australia held its annual National Training Celebration (NTC) with hundreds of people in
attendance. Now is the time to “Ignite” your business by putting into practice all the valuable knowledge gained from
listening to our amazing leaders and inspirational speakers. There is no better time than now with Arbonne helping
you to “Ignite Your Belief” with reduced qualifications. Take advantage of this limited-time opportunity to promote to
Manager or Vice President at reduced qualification levels.
The ASAP Hayman Island 2009 trip was a huge success, and next year’s ASAP trip is set to take place at the
breathtaking, five-star InterContinental Fiji Golf Resort & Spa! Existing Consultants can take advantage of double
ASAP points in the month of December. Start earning points now to reward yourself with a fantastic holiday.
Enjoy the Holiday 2009 Collection and remember to share our exceptional products and life-changing opportunity
with those you love. It’s truly the gift that keeps on giving. They will love and appreciate you back!
Love ya,
2

HIGHLIGHT OF THE MONTH
NOV/DEC
2009
Bringing You
Our Finest
Gifts of the Season
Arbonne Holiday 2009
It’s the warm, spicy scent of ginger. It’s the comforting aroma of peppermint. It’s the feeling you get when you find
the perfect gift for that special someone. It’s the Arbonne Holiday 2009 Collection! Make shopping easy this season
with holiday treasures for everyone on your list.
3

HIGHLIGHT OF THE MONTH
NOV/DEC
2009
Arbonne Holiday 2009
A treasure of gift-ready products. Check off everyone on your list or make Holiday Presentations memorable and
bright. Available until 31 December 2009, while supplies last.
Ginger Citrus Gift Set
Immerse yourself in the aromas of warm citrus and
tangy ginger with this inspiring body set including
Body Wash, Sugar Scrub and Body Butter.
Gift boxed #9899; $109
Pampermint ® Gift Set
Refresh feet with the comforting aroma of peppermint.
This delightful set includes FootWork Foot Scrub,
SoleMate Foot Cream and a pair of soft, stretchy
microfibre socks. Gift boxed #9901; $70
Shea Butter Hand Care Collection
Treat hands to the luxurious benefits of shea butter.
This beautifully boxed hand care set includes Hand
Wash, Hand Lotion, Exfoliating Hand Treatment,
Intensive Moisture Balm and Cuticle Care Pen.
Gift boxed #9916; $80
Nature’s Scented Garden*
Cleanse, moisturise and scent the skin with Nature’s
Scented Garden. Each collection has a distinctly beautiful
fragrance and includes Fragrant Mist, Body Lotion,
Bath and Shower Gelée and Body Crème. Beautifully
gift boxed, these sets are perfect for gift giving.
Black Orchid Cassis Gift Set #2722; $158.40
Star Jasmine Tuberose Gift Set #2721; $158.40
*Items are also sold individually. For more information, refer to the
Holiday 2009 Brochure.
4

PROMOTIONS
NOV/DEC
2009
INTERNET SPECIAL
Visit Shop Online through the months of November and December, and
save 20% on the FC5TM Conditioning Body Moisture. A $35 value, for
$28.* #7389W
*Offer available online only.
INSIDE PRODUCT ORDERS
Throughout the month of November, you’ll enjoy a copy of the Holiday
2009 Brochure that showcases the entire Holiday 2009 Collection.
Throughout the month of December, you’ll enjoy a copy of the 2010
ASAP Program Flyer featuring the InterContinental Fiji Golf Resort & Spa.
Holiday ‘09
YOUR BELIEF!
REDUCED SUCCESSPLAN QUALIFICATION PROGRAM
Effective immediately…
Arbonne is helping you “Ignite Your Belief” with Reduced Qualifications! Take advantage of this
limited-time opportunity to promote to Manager or Vice President at reduced qualification levels.
Qualifications for District, Area, Region and Nation titles will be reduced by 20%
Regular Qualification Reduced Qualification
Levels
(QV)
Levels (QV)
District 2,500 2,000
Area 10,000 8,000
Region 40,000 32,000
Nation 160,000 128,000
DM: A minimum of 800 Personal Qualifying Volume (PQV) or 2,000 Qualifying Volume (QV), plus
4,800 QV in one month, 4,800 QV in two months or 6,000 QV in three months
AM: 19,200 QV in two months or 24,000 QV in three months
IGNITE YOUR BELIEF
Arbonne is helping you “Ignite Your Belief” with reduced qualifications!
Take advantage of this limited-time opportunity to promote to Manager
or Vice President at reduced qualification levels. For more information,
contact Customer Service.
RVP: 76,800 QV in two months or 96,000 QV in three months
NVP: 307,200 QV in two months or 384,000 QV in three months
This reduction applies to one-, two- and three-month qualification requirements and related programs,
such as Pick-up Credits, Promotion Credits and the maximum volume allowed from each
1 st Generation in the qualification process.
The Reduced Qualifications do not apply to Bonus requirements such as Manager and VP Cash
Bonuses or the Mercedes-Benz Cash Bonus Program.
If you are currently in qualification as of 1 September, your activity will be measured as if the
reduced qualification levels had been in place throughout your entire qualification period!
Please review the following pages for more detailed information and Frequently Asked Questions
(FAQs).
5

CAMPAIGNS
NOV/DEC
2009
FIRST HALF (1–15 NOVEMBER & DECEMBER)
500+ PQV
ARBONNE COSMETIC BAG
Achieve 500+ Personal Qualifying Volume (PQV) in the first
half of November and December, and you will receive this
Arbonne Cosmetic Bag with a side panel emblem. Its
colourful and compact design will brighten and tidy your
makeup collection.
ALL MONTH (1–30 NOVEMBER & 1–31 DECEMBER)
1,000+ PQV
ARBONNE BEACH TOWEL
Achieve 1000+ PQV in November and
December and you will receive this
Arbonne Beach Towel. Enjoy its
luxurious feel and comfort following
a relaxing day at the beach, pool
or spa.
Campaign items will ship out with qualifying or next Consultant order.
6

BUSINESS AIDS
NOV/DEC
2009
Holiday ‘09
Black Orchid Cassis
Let the mesmerising scent of fresh
fruit, lush blossoms and luxurious
woods take you in.
Body Crème
Delicately scent your skin with this
lightweight, moisturising crème.
236 ml #9675; $50*
Bath and Shower Gelée
A soft veil of natural scent lingers
long after this moisturising
cleanser is rinsed away.
206 ml #9669; $42*
Fragrant Mist
An enchanting garden of fragrance
awaits you with notes of spicy cinnamon,
warm vanilla and opulent amber.
115 ml #9673; $42*
Body Lotion
Moisturise your skin with the exhilarating
scent of vibrant blossoms, lush fruit and
sumptuous woods.
206 ml #9671; $42*
HOLIDAY 2009 BROCHURE
Features our finest seasonal products in giftready
sets for everyone on your list. Make
holiday shopping easy and enjoy these special
limited-time delights. #1283; $5, 10-pack
Shea Butter
Set Special
The miracle of Shea Butter Enjoy a helps giftable restore collection and of exotic enhance appeal.
moisture, delivering a touch This sensational of luxury set to includes your Fragrant skin. Mist,
Body Lotion, Bath and Shower Gelée and
Hand Care Duo
Body Crème. A $176 value, for $158.40.*
Give soothing moisture in a convenient
Gift boxed #2722
caddy for easy use
on your sink or counter. Set includes Hand Wash (340 ml) and
Hand Lotion (340 ml).
Gift boxed #9684; $65
Call 1800 650 760, or visit us online at arbonneinternational.com.au
*Available 26/10–31/12/09, while supplies last. Prices listed are recommended retail.
Pampermint ®
The comforting aroma of peppermint
will help soothe your feet and
pamper your sole.
SoleMate Foot Cream
Net wt. 9 oz.
FootWork Foot Scrub
Net wt. 12 oz.
Shea Butter
Hand Care Collection
Present the benefits of a relaxing
manicure in a beautifully boxed
hand care set. Includes Hand
Wash, Hand Lotion, Exfoliating
Hand Treatment, Intensive Moisture
Balm and Cuticle Care Pen.
A $100.20 value, for $80.*
Gift boxed #9916
Hand Wash
Gently cleanse with moisturerich
lather. Soothe skin with the
pleasant fragrance of shea butter.
74 ml
Hand Lotion
Moisturise and condition dry skin,
leaving hands smooth and softly
scented. 74 ml
Exfoliating Hand Treatment
Gently exfoliate and infuse skin with
soybean oil and vitamin E, which
protects skin’s moisture barrier.
59 ml
Intensive Moisture Balm
This thick, rich crème offers deep
conditioning benefits to transform
your skin. 74 ml
Cuticle Care Pen
A perfect fit for that finishing touch.
Soften and refine cuticles with shea
butter and sweet almond oil.
1.5 ml
Ginger Citrus
Delight in refreshing body care
products that inspire sweet bliss.
The aromas of warm citrus and
tangy ginger offer a rejuvenating
experience.
Ginger Citrus Gift Set
Finding the perfect gift just got easier with
this inspiring set, including Body Wash,
Sugar Scrub and Body Butter, all enclosed
in a charming gift box. A $121.60 value,
for $109.* Gift boxed #9899
Pampermint Gift Set
Give a gift of cozy comfort with pampering foot care and
warm socks. Includes FootWork Foot Scrub, SoleMate
Foot Cream, plus a delightful pair of soft, stretchy
microfiber socks. Gift boxed #9901; $70*
Call 1800 650 760, or visit us online at arbonneinternational.com.au
*Available 26/10–31/12/09, while supplies last. Prices listed are recommended retail.
NEW
FC5 LOGO TOTE BAG
This high-quality tote makes it easier to pack up any
combination of FC5 products for Presentations, for
delivering or for travel. Available 1 December 2009.
#7379; $4
Products not included.
7

HOLIDAY ’09 OUR FINEST GIFTS WE BRING
Cleanse and condition skin with a touch of
moisture and a fresh floral fragrance.
All skin types.
Daily.
In the shower: Work into a creamy lather
and rinse. In the bath: Pour directly under
running water. For external use only.
Water
Solvent
Sodium Cocoyl Isethionate Plant Surfactant
Cocamidopropyl Hydroxysultaine Plant Foam Booster, Surfactant
Glycerin Plant, Science Emollient
Disodium Cocoamphodiacetate Plant Foam Booster, Surfactant
Cocamidopropylamine Oxide Plant Foam Booster, Surfactant
Lauryl Glucoside Plant, Science Surfactant
Polysorbate 20 Plant, Science Emulsifier
Glycine Soja (Soybean) Oil Plant Skin-conditioning Agent
Aloe Barbadensis Leaf Juice Plant Skin-conditioning Agent
Chamomilla Recutita (Matricaria) Flower Extract Plant Skin-conditioning Agent
Camellia Oleifera Leaf Extract Plant Skin-conditioning Agent
Lycium Chinense Fruit Extract Plant Skin-conditioning Agent
Glycine Soja (Soybean) Sterols Plant Skin-conditioning Agent
Glycol Stearate Plant, Science Conditioner, Emollient
Phospholipids Plant Skin-conditioning Agent
Skin-conditioning Agent,
Tocopheryl Acetate
Plant, Vitamin E
Antioxidant
Glycolipids Science Skin-conditioning Agent
Hydroxypropyl Methylcellulose Plant Emulsifier, Thickener
Fragrance (Parfum) Plant, Science Aromatic Agent
Butylphenyl Methylpropional Plant Aromatic Agent
Glyceryl Undecylenate Science Skin-conditioning Agent
Phenoxyethanol Science Preservative
HOLIDAY ’09 OUR FINEST GIFTS WE BRING
Liven up your shower with this fresh,
invigorating wash.
All skin types.
Daily.
In the shower, apply with a sponge or
washcloth after wetting skin thoroughly.
Follow with Ginger Citrus Body Butter.
For external use only.
Water
Solvent
Cocamidopropyl Betaine Coconut Foam Booster, Surfactant
Disodium Laureth Sulfosuccinate Science Surfactant, Foam Booster
Peg-120 Methyl Glucose Dioleate Science Surfactant
Glycereth-2 Cocoate
Science
Aloe Barbadensis Leaf Juice
Plant
Hydrolyzed Wheat Protein Grain Moisturiser
Camellia Sinensis Leaf Oil Plant Skin-conditioning Agent
Aleurites Moluccana Seed Oil Nut Emollient, Moisturiser
Citrus Aurantium Dulcis (Orange) Flower Extract Plant Conditioner
Oryza Sativa (Rice) Bran Extract Plant Skin-conditioning Agent
Plant
Skin-conditioning Agent
Polysorbate 20 Vegetable Emulsifier, Thickener
Butylene Glycol Science Emollient
Citric Acid Fruit Chelating Agent
Sodium Chloride Mineral Thickener
Disodium EDTA Science Chelating Agent
Glyceryl Undecylenate Science Chelating Agent
Phenoxyethanol Science Preservative
Fragrance (Parfum) Science Aromatic Agent
Benzyl Salicylate Grain Conditioner
Limonene Plant Aromatic Agent
Linalool Plant Aromatic Agent
Hydroxyisohexyl 3-cyclohexene Carboxaldehyde Science Aromatic Agent
HOLIDAY ’09 OUR FINEST GIFTS WE BRING
A perfect fit for that finishing touch. Soften
and refine cuticles with shea butter and
sweet almond oil.
All skin types.
Daily.
To activate Cuticle Care Pen for first use,
twist pen several times until product is
dispensed; this may require 10–15 clicks.
Turn the end of the pen clockwise to
dispense product onto the brush. For
external use only.
Prunus Amygdalus Dulcis (Sweet Almond) Oil Plant/Nut Skin-conditioning Agent
Emollient, Moisturiser,
Bis-diglyceryl Polyacyladipate-2
Science
Emulsifier
Skin-conditioning Agent,
Butyrospermum Parkii (Shea Butter)
Plant/Nut
Emollient
Olea Europaea (Olive) Fruit Oil Plant Skin-conditioning Agent
Maleated Soybean Oil Plant Skin-conditioning Agent
Skin-conditioning Agent,
Silica Silylate
Science
Emollient
Triticum Vulgare (Wheat) Germ Oil Plant/Gluten Skin-conditioning Agent
Tocopheryl Acetate Plant, Vitamin E Skin-conditioning Agent
Retinyl Palmitate Plant, Vitamin A Skin-conditioning Agent
Panthenol Science Skin-conditioning Agent
Hydrolyzed Vegetable Protein Plant Skin-conditioning Agent
Vitis Vinifera (Grape) Seed Oil Plant Skin-conditioning Agent
Equisetum Hiemale Extract Plant Skin-conditioning Agent
Carthamus Tinctorius (Safflower) Seed Oil Plant Skin-conditioning Agent
Fragrance (Parfum) Plant, Science Aromatic Agent
Benzyl Salicylate Plant Aromatic Agent
Coumarin Plant Aromatic Agent
TRAINING
NOV/DEC
2009
LEADERSHIP
GPS to Success
President Rita Davenport and Motivational
Speaker Sharmen Lane
Be a leader and follow your GPS to success.
ARBONNE LEARN & BURN ®
NOW AVAILABLE
Listen to these exciting trainings now by clicking
to Internet Consultants > Training > Arbonne
Learn & Burn > Audio Training.
PERSONAL GROWTH & DEVELOPMENT
It’s all possible!
President Rita Davenport and Speaker
Debbie Allen
The power of positive thinking will allow you to see that
anything is possible.
ONLINE HOLIDAY 2009 PRODUCT KNOWLEDGE SHEETS
NOW AVAILABLE
nature’s scented garden pampermint ginger citrus shea butter
Nature’s Scented Garden Star Jasmine Tuberose
Bath and Shower Gelée
RECOMMENDED FOR
WHEN TO USE
USAGE
INGREDIENT SOURCE FUNCTION
nature’s scented garden pampermint ginger citrus shea butter
Ginger Citrus
Body Wash
RECOMMENDED FOR
WHEN TO USE
USAGE
INGREDIENT SOURCE FUNCTION
Hydroxypropyl Guar Hydroxypropyltrimonium
Chloride
Surfactant, Emulsifying
Agent
Moisturiser,
Skin-conditioning Agent
nature’s scented garden pampermint ginger citrus shea butter
Shea Butter
Cuticle Care Pen
RECOMMENDED FOR
WHEN TO USE
USAGE
INGREDIENT SOURCE FUNCTION
product knowledge manual
product knowledge manual
product knowledge manual
View these new and informative sheets now by clicking to Internet Consultants > Product Knowledge > Product
Knowledge Manual.
8

EVENTS
NOV/DEC
2009
ANNOUNCING THE
ASAP FIJI 2010 TRIP
11–16 SEPTEMBER 2010
Imagine five days in paradise, relaxing by the pool and celebrating your
success with Arbonne! We believe in rewarding your achievements and
our Australian Arbonne Select Awards Program (ASAP) 2010 offers you
yet another unbelievable location—Fiji!
The five-star InterContinental Golf Resort and Spa is a new luxury resort
offering the best of both worlds, from quiet moments by the pool, to taking
day trips with the kids. This holiday destination has something for everyone.
ASAP 2010 kicks off with double points in December, so get ready to
ignite your efforts and plan on joining us next year!
December 2009: Existing Consultants
When existing Consultants register for the ASAP Fiji 2010 trip by
31 December 2009, Arbonne will double the amount of ASAP points
they earn in December 2009. Earn up to 800 double ASAP points,
good toward claiming the ASAP Fiji 2010 trip. Example: If a Consultant
earns 400 ASAP points in December, Arbonne will award him or her an
additional 400 ASAP points.
December 2009–July 2010: New Consultants
When new Consultants register for the ASAP Fiji 2010 trip in their Start
Month, Arbonne will double the amount of ASAP points they earn in their
Start Month. Earn up to 800 double ASAP points, good toward claiming
the ASAP Fiji 2010 trip. Example: If a new Consultant earns 400 ASAP
points in his or her Start Month, Arbonne will award him or her an additional
400 ASAP points.
“An absolutely amazing holiday at Hayman Island! It was a chance to
relax and enjoy the company of those we have worked so hard with
and been on this journey with, as well as meet other Arbonne
Consultants and share this beautiful time with them. We are all so
lucky to have this opportunity. Thank you, Arbonne! Australia’s first
ASAP trip was wonderful.”—ERVP Moana Robinson
L-R: DM Heidi McGhee, ERVP Moana Robinson,
ERVP Amanda Wilbanks and AM Sharlene Brewer
9

ANNOUNCEMENTS
NOV/DEC
2009
Arbonne is thrilled to release new clothing and essentials. Our new range consists of high-quality items, from polo
and business shirts, and yoga pants with jackets, to laptop bags and sun hats. Visit arbonne.com > Shop Online >
The Place today!
Own these items for a look that’s all Arbonne!
Ladies’ Blouse: $55 Polo Shirt: $32 Laptop Bag: $125
Other items available:
Thermo Mug
Sports Bottle
Logo Tee
Zip Jumper & Yoga Pants
Men’s Polo Shirt
Military Hat
Cosmetic Bag
Carry Bag
Sun Hat: $18 Compendium: $15
10

ANNOUNCEMENTS
NOV/DEC
2009
NTC RECOGNITION
Congratulations to the following achievers who were
recognised on stage at NTC for their achievements
throughout the last year:
Hacy Tobias—Top Revenue Generator DM
Renee Pigdon—Top Revenue Generator AM
Debbie Loughnane—Top Revenue Generator RVP
Louise Fowler—Top Revenue Generator NVP
Sharlene Brewer—Top Australian Sponsor DM
Renee Pigdon—Top Australian Sponsor AM
Moana Robinson—Top Australian Sponsor RVP
Louise Fowler—Top Australian Sponsor NVP
Again, we congratulate all our winners and wish you
continued success!
THE WATCHBOX
Congratulations to our newly qualified Regional Vice
Presidents:
October: Michelle Monk
October: Robyn Hoare
R.I.T.A. AWARD WINNERS
Recruiting Is The Answer! That’s why we’re excited to
reveal the new names of R.I.T.A. award recipients since
our last announcement. And the winner is…
September: Pene Judge
We encourage you to keep building your businesses
and working toward your goals with Arbonne. The next
R.I.T.A. award winner could be you!
ASAP YEAR-END REWARDS
The Arbonne Select Awards Program (ASAP) rewards
your business-building efforts all year long!
You will have the opportunity to claim your remaining
ASAP 2009 points for Product Vouchers! Product
Vouchers can be claimed in the following increments: 300
points/$150, 500 points/$250, and 1,000 points/$500.
You have until 30 November 2009 to earn ASAP
points for these rewards. ASAP points not claimed by
28 December 2009 will expire. These can be redeemed
by calling Customer Service.
This is our opportunity to reward you for all of your hard
work in 2009. Congratulations for staying in consistent
business-building activity and proving that goals can be
accomplished when you believe in yourself, the opportunity
and the company.
11

ANNOUNCEMENTS
NOV/DEC
2009
STAFF FEATURES
Here’s your chance to meet more members of our wonderful team.
Name: Adam Bianchi
Title: Finance Manager
Start Date: March 2009
My Story: I enjoy working at Arbonne and witnessing the great successes many of our
Consultants have experienced. My life is all about my family. My wife and I have two young
children, and number three will be arriving in early December! I’m an Aussie from the Central
Coast and love the ocean, beach and sun. There is nothing better than enjoying a BBQ with friends and
going for a swim at the beach.
Name: Sally-Ann Pigram
Title: Executive Personal Assistant
Start Date: June 2007
My Story: It has been great seeing the beginning of Arbonne Australia and watching the
company launch, develop and grow over the last two years. I’m currently undertaking a
training course in Business Administration in hopes of earning a diploma by mid next year.
In my spare time I enjoy going to the gym and catching up with friends.
Name: Daniel Cowell
Title: Operations Manager
Start Date: May 2007
My Story: I have a wonderful son who is my pride and joy. When I’m not at work, I spend
most of my time either with my mates on motorbikes, or building and modifying them. I also
enjoy ice hockey and rock climbing to keep me fit.
CUSTOMER SERVICE SUPPORT HOURS
Customer Service hours are Monday–Friday, 7 am–6:30 pm Australian Eastern Standard Time (AEST). Telephone, fax, post or
express courier orders and posted or faxed applications must be received by 5 pm AEST on the last business day of each month
in order to be processed. The last day of each month is staffed until 10 pm AEST; if the last day of the month falls on a Saturday
or Sunday, the call centre will be staffed from 1 pm–10 pm AEST and will be considered the last business day of the month. Internet
orders are accepted until 10 pm AEST on the last day of each month.
12