Worth knowing - CA a-kasse

ca.dk

Worth knowing - CA a-kasse

Worth knowing

– when you are unemployed

www.ca.dk

Tlf. 3314 9045

juni 2013


Worth knowing – when

you are unemployed

Who is who Who will you meet What legal

requirements do you need to satisfy What

options do you have And a lot of other stuff.

Introduction

For most people meeting the unemployment insurance fund

and the unemployment benefits system is an entirely new

world with many new requirements and concepts.

This brochure describes who you will meet when you are

unemployed, the requirements you must satisfy and the

options you have when you receive unemployment benefits.

For you to be entitled to unemployment benefits you must

be actively seeking a job and be available to the labour

market. In the brochure you can see the demands you must

meet to be actively seeking a job and be available.

You can amongst others read about mandatory meetings

and what the consequences are if you fail to turn up for a

meeting.

You can also see what opportunities you have to pursue

an education, apply for complementary benefits for a job

on reduced working hours or obtain approval for selfemployment

as secondary work.

Always contact CA a-kasse if you are in doubt about anything

regarding your unemployment benefits. You can contact

us by telephone, in writing or in person at our premises at

Smakkedalen in Gentofte or at Vesterport in Aarhus.

Who do you meet when you are

unemployed

CA a-kasse – Job and Career

At CA´s career counsellors’ at Job and Career you can

always get advice and guidance on applications and CV,

interview training, tests, coaching and career development.

At Job and Career’s you can also attend a number of

different job seeking seminars directed at the different

phases of the job search, f.inst. ‘Application and CV’, ‘Proactive

job search’, ‘Scoring the test’ and ‘Success at the

interview’. Read more on the flip side of this brochure or on

www.ca.dk/job_karriere/.

CA a-kasse – The insurance department

The insurance department deals with everything that has

to do with your unemployment benefits. Our insurance

counsellors know the unemployment insurance fund

legislation and you can get advice and guidance on the

possibilities the unemployment benefits system holds.

The Job centres

The Job centres hold the responsibility for activation, job

facilitation, training permission and ordinary counselling.

You shall meet with the Job centre at least once every third

month throughout your unemployment.

Other parties

‘Other parties’ are various private companies to which the

Job centres outsource part of their job tasks. For example

an other parties can be in charge of seminars, counselling

and the contact to you.

CONTACT

Copenhagen

Send an e-mail to ca@ca.dk or call

3314 9045. The telephones are open

from Monday to Thursday from 8.30

till 17.00 and Fridays from 9.30 till

15.00.

Aarhus – only career counselling

Send an e-mail to aarhus@ca.dk or

call 3314 9045. The telephones are

open from Monday to Thursday from

8.30 till 17.00 and Fridays from 9.30

till 15.00

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Availability – requirements and possibilities

In order to have the right to unemployment benefits you

must be available to the labour market and actively be

seeking a job. Being available means meeting a number of

requirements.

Residence in DK and registered as a job seeker

You must reside and have your address in Denmark

You must be registered as a job seeker on

www.jobnet.dk

CV and CV interview

Register your CV on www.jobnet.dk at the latest 3 weeks

after you have registered your unemployment.

Your CV on Jobnet must include zip code and telephone

number.

You will be summoned for a CV meeting within the first 3

weeks after your registration with the Job centre.

Prior to the meeting you must complete a Job plan where

you describe at www.ca.dk/selvbetjening/

the CV- and job banks you use

how you employ your network

the kinds of job you seek – characteristics/job

categories

within which geograpical area you are searching for a

job

how many jobs you investigate per week and how many

jobs you expect to apply for per week

job seeking method – for example if you send uninvited

applications

your thoughts on courses/training that can increase

your job possibilities

questions/subjects you need clarification on

Moreover, you are to upload two examples of your

applications that we will use to evaluate the seriousness

of your applications. You will not receive feed-back on your

applications during the meeting.

At the meeting itself we will – if need be – adjust your Job

plan. Thereafter your Job plan is binding and describes how

you will go about your job search the following 3 months. We

will send you further information prior to the meeting.

The Job plan will follow you during the course of your

unemployment. You have via Directen access to seeing your

Job plan so that you are always aware of the agreements you

have made with CA up until the next meeting.

If you have been summoned for a meeting at the Job centre,

other parties or CA a-kasse and you are activated the

meeting can be a telephone call.

Check your job proposals at the Job centre every 7 days.

every 7 days to check your job proposals. If you forget,

it may have consequences for your unemployment

benefit. The third time you fail to check your job

proposals timely, you are deregistered as a job seeker

without advance warning.

Meeting on a day’s notice

You shall on a day’s notice be able to attend all meetings

and seminars for which the Job centre, other parties or

CA a-kasse invites you.

You must read your mail every day as you may be called

in for a meeting on a day’s notice.

Therefore you must keep the Job centre, other parties

and CA a-kasse informed about your current address.

Forwarding your mail is not sufficient as that typically delays

the mail 24 hours. You bear the responsibility yourself for

missing information.

Facilitated work and active job search

You must be available for work with a daily commuting

up to 3 hours with public transport. Upon 3 months’


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unemployment you must be available for work with a

daily commuting of 3 hours plus.

You must be able to take on facilitated work full time on

a day’s notice from the first day of your unemployment.

You must be prepared to take on a job at a lower

organisational level or at a lower educational level than

what you have had earlier.

You are to actively apply for at least two full-time jobs

from the first day of your unemployment. The jobs are

to be in Denmark - and one of them is to advertised.

Naturally, you are to seek employment within your

subject area where the chance of finding a job that

matches your profile is biggest. However, if no vacancy

exists within the area you want mostly, you are obliged

to expand your work search area to other jobs you can

manage after for inst. a little training. You shall search

in the usual way for the profession in question. There

should never be a week in which you don’t apply for a

job, unless you have a legal hindrance such as vacation,

work or sickness.

There must be no hindrances for your taking on work.

If for example you are sick during a period and unable

to work, you cannot get unemployment benefits. In

stead you have to apply for sickness benefits from your

municipality. For that reason it is important that you

contact the Job Center on the first day of sickness.

Remember, if you have an interview with CA/Job centre/

other parties, you must inform of your sickness prior to

the meeting.

Remember to notify your sickness to the Job Center on

the first day of sickness.

Availability meeting/information meeting

When you are unemployed and receive unemployment

benefits you will have a mandatory meeting with the

unemployment insurance fund every 3 months. At the

meeting we are to evaluate whether you are available to the

labour market.

Our starting point will be the Job plan you took part in

making at the information meeting.

At the interview we will – if need be – adjust your Job plan.

Your Job plan is binding and describes how you will go about

your job search the following 3 months.

Prior to the meeting you are to fill in your job applications

form (please keep it updated) you have submitted at www.

ca.dk/selvbetjening/ (log on Online A-kasse and choose

Jobsøgning). If you need help with your applications, you can

sign up for job search courses at CA covering your needs.

You must also upload a job search list so that we can go

over your job search with you at the meeting. You will receive

further information prior to the meeting.

If you are not available– Consequences

If we during an availability talk or by other means find that

you are not available to the labour market or that you have

not done enough to find full-time work, you cannot receive

unemployment benefits. In that case you can only get

unemployment benefits again once you have worked more

than 300 hours within 10 weeks.

Availability otherwise

It is our duty to perform an evaluation of availability if you act

in a way so that doubts as to your availability arise. That is

the case for example if you

fail to turn up for a meeting with the Job centre, other

parties or CA a-kasse

have seasonal employment

are registered as being sick for a rather longer time

tender your resignation from a full-time job in order to

work on reduced working hours in stead

do not draw up your CV on www.jobnet.dk

act in such a way that doubts as to your availability arise

Thus the meeting is about two things. How you have been

looking for work in the period up to the meeting, and what

you can do to get a job.

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Activation

Under 30 years

When you have been unemployed for 13 weeks altogether,

it is your right and duty to be activated.

When you have ended an activation, you shall start the next

activation at the latest 6 months later.

Over 30 years and under 60 years

When you have been unemployed for 39 weeks altogether, it

is your right and duty to be activated.

Over 60 years

When you have been unemployed for 26 weeks altogether, it

is your right and duty to be activated.

Activation can be employment with salary subsidy at a

private or public enterprise, work practice for 4 weeks or

training education.

Job plan with the Job centre

The agreements you make with the Job centre or other

parties on activation will be registered in a Job plan.

Consequently, you are to make both a Job plan with the

unemployment insurance fund for job search and a Job plan

with the Job centre for activation.

The agreements in the Job plan with the Job centre

are binding agreements and cannot be broken without

agreement with Job centre or other parties. If you break

the agreement, it may have consequences for your

unemployment benefits.

It’s a good idea that you prepare yourself before you are to

talk about activation with the Job centre or other parties.

For example, if you lack specific competences in order to get

a job and for that reason want training, or if you lack work

experience and thus want employment with salary subsidy.

If you stay away from a meeting

Everytime you stay away from or cancel a meeting that

the unemployment insurance fund, the Job centre or

other parties has called in for, you lose as a minimum the

unemployment benefits for that particular day and until you

have again contacted the meeting organizer. That applies

regardless of the kind of meeting or activity you cancel or fail

to turn up for.

If you cancel before the interview, you lose as a miminum

only unemployment benefits for the particular day of the

meeting. It has, however, no consequences for you, if you

cancel because you have a job interview at the same time,

if you are working on the day, if you are meeting with other

parties/Job centre or if you notify of sickness prior to the

meeting.

Vacation is also a valid reason for absence if you have

informed the Job centre and the unemployment insurance

fund about the vacation prior to your being called in for the

meeting. Read more under the paragraph on ‘Vacation’.

If you have signed a contract of employment and are

to commence work later than the day of the meeting ,

attendance is mandatory, provided you want unemployment

benefits up until that day when you commence work.

3 weeks’ quarantine for rejections and resignations

You get 3 weeks’ effective quarantine for self-inflicted

unemployment if mandatory without a valid reason

tender your resignation

reject a job facilitated to you

reject or discontinue an offer of activation or retraining

from the Job centre/other parties

reject participation in preparing or revising a Job plan

for activation

accept a too short notice.

You ought always contact us and learn about the

consequences before you reject or discontinue a work or an

offer.

Repeat consequences and self-inflicted unemployment

If within a 12 months’ period you are quarantined twice for

self-inflicted unemployment – regardless of the reason – you

lose your right to unemployment benefits until you have had

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more than 300 hours of ordinary work within a 10 weeks’

period.

All kinds of self-inflicted unemployment count in the

calculation.

Valid reasons exempt from quarantine

You are not self-inflicted unemployed if you have a valid

reason for rejection, discontinuation or absence. The valid

reasons are expressly mentioned in The Employment Service

and Unemployment Insurance Act.

You find them on our homepage under www.ca.dk/

gyldigegrunde - contact CA a-kasse if you want to learn

more.

If you want to learn more about availability

Read more on www.ca.dk/raadighed or contact one of our

insurance counsellors.

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Unemployment benefits

when going abroad

When you are unemployed, you have the opportunity to get

Danish unemployment benefits while you are seeking work

in another EEA country.

If you have plans to work abroad, you ought to contact us.

For the legislation in this area is very complicated; and many

traps exist. There is a distinction between working within the

EEA area and working elsewhere abroad.

If you have a job interview abroad, you can get

unemployment benefits although you are not in Denmark.

You must however contact us prior to departure and you

must have returned to Denmark latest 5 days after your

departure.

Read more on www.ca.dk/udland

Holiday

You can of course take vacation although you are

unemployed. You can spend that holiday payment which you

have earned with an employer or you can apply for holiday

benefits if that possibility applies to you.

You have no rights to holiday unemployment benefits if you

are self-employed as your primary work.

other parties, your presence is compulsory. This is also

the case even though there are more than 14 days to your

desired vacation. We therefore recommend you notify both

the Job Center and CA of your vacation as early as possible.

Remember always to notify CA of your vacation before it

starts.

Particularly for graduates

You will earn the right to holiday benefits according to the

benefits you have received from CA the previous calendar

year. If you have not received benefits from neither CA,

another unemployment insurance fund nor benefits for

maternity leave from your municipality you do not have the

right to holiday benefits.

What benefits do you get during the holidays

If you have a holiday slip from FerieKonto, you register the

holiday yourself at www.feriekonto.dk.

If you have to apply for holiday benefits you must use

particular application forms on holiday unemployment

benefits for wage earners or for newly graduates.

Read more on www.ca.dk/ledig/ferie/

Notify the Job centre – and CA – of your holiday

If you are unemployed at the time of your vacation, you must

remember to notify your Job centre of your vacation plans

no later than 14 days prior to the first day of the vacation.

Otherwise it is your duty to attend meetings and activities for

which the Job centre calls in – also if you are on vacation.

If you do not attend, you lose the right to unemployment

benefits for a period. Read more in the previous paragraph

‘If you stay away from a meeting’.

You must notify the Job centre of vacations irrespective

of your taking vacation at your own expense, with holiday

benefits or holiday payment.

Important! If you wish to take vacation and you have been

called in for a meeting at CA a-kasse, at the Job centre or

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Self-employment while

you are unemployed

As a starting point you have no rights to unemployment

benefits if you are self-employed.

However, if you can have your company approved as

secondary work, you can get unemployment benefits up to

78 weeks at the same time as you run your company. The

hours you spend on your company are deducted from your

unemployment benefits.

In order to have your company approved as secondary work,

you must satisfy a number of requirements where the

essential is that you must be fully available to the labour

market.

You are allowed to work only a limited number of hours in

the company and you have to be able to do all your tasks in

the company outside normal working hours.

The rules are very strict so we recommend that you

always contact one of our insurance counsellors if you

are contemplating self-employment in order to learn

more about the opportunities of running an independent

undertaking while receiving unemployment benefits.

Would you like to know more about self-employment as secondary

work

Read more on www.ca.dk/bibeskaeftigelse or contact one of

our insurance counsellors.

You can also contact a career counsellor and get good advice

on starting your own company. Call ‘Job og Karriere’ on 3314

9245

Read more about self-employment on www.ca.dk/

selvstændig/ and on www.virk.dk

Complementary benefits

If you get a job on reduced working hours, you can in many

instances get complementary benefits. We recommend that

you always contact us before you start a job on reduced

working hours with a view to clarifying whether you satisfy

the requirements for receiving complementary benefits.

Availability for full-time work

In order to get the right to complementary benefits, you

must basically satisfy the same requirement as if you are out

of a job.

Consequently you need to be registered at www.

jobcenter.dk as a full-time job seeker even though you

are working part time.

You must actively apply for minimum two full-time jobs

every week and be able to take on full-time facilitated

work on a day’s notice.

You are only able to take on full-time work with one

day’s notice if you can resign from your part time job

with one day’s notice

Notice and ‘release certificate’

If you are bound by a notice towards your employer, you can

only get complementary benefits if the employer fills in a

‘release certificate’ (frigørelsesattest).

The ‘release certificate’ gives you the option to resign with

one day’s notice if you are offered a job with more working

hours.

We must receive your ‘release certificate’ no later than 5

weeks after the first day of your employment. If you have

completed an education and have graduated, the 5 weeks’

deadline starts running the day you earn the right to

unemployment benefits. You earn the right to unemployment

benefits one month after having graduated.If we receive the

‘release certificate’ later, you will only get unemployment

benefits from the day we receive it.

NOTE!

You may be bound by a notice even though it is not

mentioned in your contract. That is the case for instance if

you work in an area where a collective agreement stipulates

notices.

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If you do white-collar work for more than 8 hours a week,

the stipulations of the Salaried Employees Act automatically

apply.

This is how you apply for complementary benefits

You apply for complementary benefits by sending us a

questionnaire on employment together with a ‘release

certificate’ if you are bound by a notice towards your

employer. Remember we must receive a ‘release certificate’

no later than 5 weeks after you have commenced work. If it

is received later, you only have the right to complementary

benefits once the ‘release certificate’ has been received.

You find the forms on www.ca.dk/blanketter/

Work is offset against your unemployment benefits

You can only get complementary benefits in those weeks

where you are unemployed for at least 7.4 hours.

We deduct the number of worked hours for which you

receive a salary from the unemployment benefits.

If you are paid for more than 37 hours a week, these hours

will be deducted from your unemployment benefits the

following week.

You can also continue to work part time without receiving

complementary benefits.

If you are not bound by a notice towards your employer, you

do not need a ‘release certificate’.

G-days and complementary benefits

When you become unemployed after a job, your employer

must pay the first 3 unemployed days (g-days), if you have

had at least 74 hours of work within 4 weeks.

If you are loosely employed, your employer must pay the

g-days every day you have unemployed hours if you have had

at least 74 hours of work within the previous 4 weeks. Read

more on www.ca.dk/gdage.

If you want to learn more about complementary benefits

Read more on www.ca.dk/supplerendedagpenge or contact

one of our insurance counsellors.

If your employer cannot control or has great difficulty with

controlling your working hours, we then deduct your income

relatively using a rate of conversion which in 2013 amounts

to DKK 213.19. That is the case for example if you are a

teacher or a lecturer.

Read about avoiding uncontrollable work time and

conversion on www.ca.dk/kontrollabelarbejdstid.

Time limit of 30 weeks

You can get complementary benefits up to 30 weeks within

a period of 104 weeks. When the 30 weeks have passed,

you can quit your job without being quarantined if at the

earliest you leave your job at the same time as your right to

complementary benefits expires and at the latest 26 weeks

after.

9


Education – what is allowed

While you are unemployed, you can attend different courses

and programs in order to qualify for returning to the labour

market.

You can get unemployment benefits while attending courses

as long as they are not a part of the educations accepted as

a part of the Danish Students’ Grants and Loans Scheme

(SU) and there are less than 20 lessons a week.

CA a-kasse must approve your right to attend a course.

Contact one of our insurance counsellors, before you start

on a course as it may have consequences for your right to

unemployment benefits. You must pay for books and fees

yourself.

6 weeks’ training of your own choice

If you are 25 years or older you can participate in 6 weeks

training of your own choice when you have received benefits

(dagpenge) for at least 18 weeks. However, this option is

only available until you have received benefits for a total of

57 weeks. If you are under 25 years old, special rules apply -

please contact us for further information.

Note: If you have part time work and receive complementary

benefits, as an unemployee you cannot be accepted for 6

weeks’ training of your own choice. This is also the case

if your self-employment has been approved as secondary

work.

It is, however, important to know under which law the course

is offered.

If you have acquired a higher education within the last 5

years, you can only participate in courses at a higher level

which are offered under Act on Open Education.

You can also attend adult vocational training programmes

(AMU) provided, however, you have not acquired or employed

professionally a higher education within the last 5 years.

If in doubt please contact the seminar provider or the

unemployment insurance fund. The education benefits are in

most cases equal to the unemployment benefits.

The unemployment benefits shall be approved and paid out

by the unemployment insurance fund whilst the Job centre

is to cover the course fee.

Read more on www.ca.dk/uddannelseforledige

Senior job

You have the opportunity to apply for senior jobs if you

have reached the age of 55 at the time your right to

unemployment benefits expires. Moreover, you have to

satisfy the demands for receiving voluntary early retirement

pay scheme benefits (efterløn) at 60. You can earliest start

a senior job the day your right to unemployment benefits

expires.

In a senior job you are employed in your municipality at the

corresponding collective agreement pay, and you can only

be given notice if you don’t comply with agreements reached

with the employer. The senior job continues until you are

eligible for voluntary early retirement pay scheme benefits.

If the job is abolished, the municipality is to offer you another

senior job.

You must apply yourself

You must apply yourself for the senior job in your

municipality. You can do so 3 months before your right to

unemployment benefits expires and latest 2 months after.

The municipality then has the obligation to employ you in a

senior job latest 2 months after your application, however,

earliest from the day your right to unemployment benefits

expires.

The employment must to the extent possible take your

qualifications and interests into consideration.

You must be available for facilitated work while

performing the senior job and you shall continue paying

the unemployment insurance fund subscription and the

voluntary early retirement pay scheme contribution.

You don’t earn a new right of unemployment benefits in the

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senior job.

Voluntary early retirement pay scheme benefits (efterløn)

The voluntary early retirement pay scheme benefits is a

programme where you can get voluntary early retirement

pay scheme benefits up to 3 years prior to retirement.

Even though you don’t consider the voluntary early

retirement pay scheme benefits, it may be a good idea to

contribute to the programme because it gives you several

options:

1. The option for withdrawal up to 3 years prior to

retirement.The retirement age for a person born from

1 January 1977 and later is 70½ years of age. You can

benefit from the early retirement scheme from you have

turned appx. 67½ years of age.

2. A tax-free premium if you postpone the voluntary early

retirement pay scheme and work until retirement.

3. Have the money returned with ‘interests’. If you

withdraw from the voluntary early retirement pay

scheme programme, your contributions are transferred

to your pension savings.

4. You can receive the early retirement benefits in

Denmark and in the EEA countries.

The voluntary early retirement pay scheme contribution

refund is regulated by an amount corresponding to the

development of the unemployment benefits.

You contribute to the early retirement scheme each quarter,

in 2013 the amount is: DKK 1401.-

You must contribute to the scheme from the time just before

you turn 30.

You must be a member of an unemployment benefits fund

for 30 years in order to benefit from the scheme. All your

private pension funds will be deducted from the pay-out

from the early retirement scheme.

Read more on our homepage www.ca.dk/efterlon

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Make a shortcut to the job

At CA a-kasse you get an array of free offers

that help you get on track towards your next

job. You can also use the offers even though

you are employed. If you have been given

notice or are threatened by unemployment

you can therefore contact us immediately.

You need not wait until you become

unemployed.

A great part of our offers are directed towards the different

phases of job seeking – clarification, research, application

and CV, the job interview, tests – but we can also help you

with personal development and career development.

Read more on www.ca.dk/genvejtiljob

1 Clarification – what do you want What can you

Graduate or in the middle of your career We help you

find out what you want, and what you can.

1. Read more about clarification on ca.dk/genvejtiljob.

2. Attend the course ‘Your career path’

3. Get coached by CA’s proficient career counsellors.

2 Find the job, where do you want to look

Do you want to look within your subject area or change

direction

1. Read about finding the job on ca.dk/genvejtiljob.

2. Attend the course on ‘Pro-active job search’

Get free access to Dunn & Bradstreet’s comprehensive

vocational database and research the companies you are

interested in.

3. Get career counselling on your job possibilities on the

labour market.

3 Optimise your CV and your application

Your application must capture attention in 20 seconds. Is

it to the point

1. Read about how to write your application and your CV

on www.ca.dk/genvejtiljob.

2. Attend CA’s courses on ‘CV and application that work’

and ‘Pro-active job search’ and get feed-back on your

applications and on your CV.

3. Get concrete counselling on your application and your

CV from a career counsellor.

4 Prepare for the interview

You have passed the first hurdle, you are going to an

interview. Become a success at the interview with good

tricks and interview training.

1. Get good advice on the job interview at www.ca.dk/

genvejtiljob.

2. Attend CA’s course ‘Success at the job interview’ so you

are prepared and get the job.

3. Get interview training from a career counsellor before

going to the interview.

5 Are you sure of your personal profile – test yourself

When employing, three out of four employers use tests

to determine whether you are the right candidate for the

job. Prepare yourself with a cutting-edge personal profile

test.

1. Read about tests on ca.dk/genvejtiljob.

2. Attend the course ‘Scoring the test and benefit more

from interview and test.

3. Take for free at CA’s an Insights Discovery personal

profile and get feed-back from a test accredited career

counsellor.

6 Get on with your career

You can always encounter new challenges in your career.

CA helps you with handling stress and conflict, coaching

and courses on career development and personal

development.

1. Read more on personal development and career

development on www.ca.dk/genvejtiljob.

2. Attend CA’s courses on the leader’s career path,

coaching, conflict handling and communication,

network, negotiation techniques, presentation

techniques etc.

3. Get coaching and career counselling.

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