Volunteer and Work Experience Policy - Devon Partnership NHS Trust

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patients/staff to shadow any meetings and are mindful of any personal information (patient or staff) that the student has access to. 8. Criminal records 8.1. Students undertaking work Experience MUST be supervised at all times and therefore a Criminal records (DBS) check is not required. 8.2. Volunteers on placement in clinical areas may be required to complete a Criminal records check. 8.3. If the placement allows the volunteer to gain credit towards an NVQ or qualification, they are not eligible for a free CRB check please Appendix 4 from the CRB issued in May 2012 ( this is covered in scenario 2). Enhanced checks cost £44 per person (at October 2012). There is no central budget for this and so Managers need to be aware that this cost would need to come out of their budget. 9. Induction and Training 9.1. It is mandatory that all volunteers joining the Trust attend Corporate Induction Day in line with current arrangements. This is not necessary for work experience students. 9.2. All volunteers and work experience students will receive a general induction and managers should complete the local induction checklist (please see Induction policy, HR10) covering housekeeping issues, health & safety, the nature and purpose of the organisation, the nature, operation, purposes and requirements of the role. 9.3. Volunteers will receive specific on-the-job training to provide them with the information and skills necessary to perform their volunteer assignment. The training and methods for delivery of such training should be appropriate to the complexity and demands of the assignment and the capabilities of the volunteer. 9.4. It is the Local manager’s responsibility to ensure that volunteers complete the relevant E- learning modules. 9.5. Volunteer placements will be reviewed constantly. An informal review of the placement will take place every six months. This will look at any problems or issues a volunteer or contact/mentor has, any other areas a volunteer is interested in, and ideas for improving the quality of placement. A written record may be kept of this review. 9.6. DPT will ensure volunteers have the necessary skills required to carry out their placement . Any risks to health and safety will be identified by workplace assessments and preventative or protective methods will be undertaken. Volunteers will be told the identity of a competent person taking charge during an emergency and the person responsible for health & safety and first aid 10. Supervision 10.1. Each volunteer and work experience student within the organisation must have a clearly identified contact/mentor. This person will be responsible for ongoing guidance of the volunteer / work experience student, and shall be available to the volunteer / work experience student for consultation and assistance. (A mentor is a person who shares experience, knowledge and wisdom about a particular occupation, their occupation or about the workplace in general.). 10.2. Records will be maintained on each volunteer, including recruitment documentation, dates of placements , tasks performed, training records, and any complaints documentation. 6
Volunteers’ personal records shall be accorded the strictest confidentiality in accordance with data protection legislation. 10.3. If a volunteer or work experience student has a complaint, they should discuss it with their mentor in the first instance. If they are unhappy or if the complaint is about their mentor, they should discuss it with their mentor’s line manager, who will try to resolve the issue, or phone the Human Resources Helpdesk. 10.4. If a mentor/contact has concerns about a volunteer’s or work experience student’s behaviour or their ability to carry out their assignment, they should discuss their concerns with the individual in the first instance. If this does not resolve the situation, their line manager should be brought in to mediate. All discussions should be documented and the volunteer / work experience student should be informed of any action taken in writing. 10.5. Volunteers can discontinue volunteering at any time. This information should be passed on to their contact/mentor who will pass on the information to the Employment Services. 10.6. Workforce and Organisational Development Dept. will monitor and review the policy and the procedures associated with it on an annual basis and report back to Human Resources management team 11. Sickness 11.1. Volunteers are asked to report any sickness as soon as possible to their assigned contact. 11.2. Work Experience students need to report sickness to their assigned contact and their school/Educational establishment as soon as possible on the morning the sickness occurs. 11.3. Immunisations and screening 11.3.1. Volunteers who are in direct contact with users of service should be made aware of the Trust Policy on screening and immunisation. They should be advised that it will be a requirement of their continued voluntary service that they arrange to undergo screening and immunisation in line with this policy via their General Practitioner. They should be informed that their GP may make a charge for this service which is their responsibility to meet. Please refer to policy HR17 Staff immunisation and Screening. 11.3.2. Volunteers who may be immunocompromised should seek the advice of their GP to ensure that their health is such that they are not unduly vulnerable to infection. If there are concerns regarding this a referral can be made to the Occupational Health for advice. 12. Roles and Responsibilities 12.1. Employment Services – Will co-ordinate the application process and allocation of placements Ensuring that all appropriate paperwork is completed prior to the commencement of placement. 12.2. Local Manager - Agree work experience placement 7
Page 1 and 2: Volunteer and Work Experience Polic
Page 3 and 4: 1. Introduction 1.1. Devon Partners
Page 5: Volunteers and work experience stud
Page 9 and 10: Appendix 1 - Recruitment of Volunte
Page 11 and 12: Appendix 3 - Confidentiality CONFID
Page 13: Individuals working abroad on volun

Volunteer and Work Experience Policy - Devon Partnership NHS Trust

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