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Highfield House Brochure - Four Seasons Health Care

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HOW TO FIND US<br />

From the M6<br />

Take A50 to Stoke, Uttoxeter and Derby.<br />

Then take A515 to Ashbourne, over first<br />

roundabout and the home is on the right.<br />

From the M1<br />

From M1 South take A50 to Uttoxeter and<br />

Stoke. Take A515 into Ashbourne and follow<br />

directions as above. From M1 North take A38<br />

towards Derby then A52 to Ashbourne as far as<br />

roundabout with A515 where you turn right.<br />

<strong>Highfield</strong> <strong>House</strong><br />

Ashbourne TC<br />

Belper<br />

<strong>Four</strong> <strong>Seasons</strong> <strong>Health</strong> <strong>Care</strong> is one of the largest groups<br />

in the UK predominantly devoted to the care of older<br />

people. Several specialised centres, including some<br />

catering for learning and physical disabilities, also form<br />

part of the group.<br />

The Manager and staff in the individual homes have<br />

the support, advice and guidance from the experienced<br />

<strong>Four</strong> <strong>Seasons</strong> team to help them to run their home<br />

efficiently and effectively.<br />

A52 MAYFIELD RD<br />

ASHBOURNE<br />

A52<br />

MAYFIELD RD<br />

A515 CLIFTON RD<br />

The benefit to a resident and their family is knowing<br />

that the home and the staff are able to offer consistently<br />

high standards, are well trained and have the support<br />

and resources of a large company behind them.<br />

Leek<br />

DOLES<br />

LA<br />

A515 CLIFTON RD<br />

A52<br />

Derby<br />

If you ever have any comments or complaints about<br />

any <strong>Four</strong> <strong>Seasons</strong> home, then contact the Home<br />

Manager, or alternatively the Chief Executive, at the<br />

following address:<br />

Lichfield<br />

A50, Motorways<br />

HIGHFIELD HOUSE<br />

CARE HOME<br />

28 Clifton Road<br />

Ashbourne<br />

Derbyshire<br />

DE6 1DT<br />

<strong>Four</strong> <strong>Seasons</strong> <strong>Health</strong> <strong>Care</strong> Limited<br />

Emerson Court, Alderley Road,<br />

Wilmslow, Cheshire SK9 1NX<br />

Tel: 01625 417800<br />

Fax: 01625 417827<br />

E-mail: fourseasons@fshc.co.uk<br />

Website: www.fshc.co.uk<br />

Registered Company No. 05165301<br />

Tel: 01335 342273<br />

Fax: 01335 346942<br />

E-mail: highfield.house@fshc.co.uk<br />

Website: www.fshc.co.uk<br />

This <strong>Care</strong> Home is registered and regulated by the<br />

<strong>Care</strong> Quality Comission<br />

<strong>Highfield</strong> <strong>House</strong><br />

<strong>Care</strong> Home<br />

230 16583 01/11


Welcome<br />

to <strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home<br />

<strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home is a converted Georgian townhouse<br />

providing a high standard of care for general nursing and<br />

personal care.<br />

<strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home is situated on the outskirts of the<br />

market town of Ashbourne with all its amenities and easy access<br />

to Buxton and Derby.<br />

The home is maintained to a high standard and has excellent facilities<br />

including a delightful conservatory and attractive courtyard.<br />

<strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home Manager


First Class <strong>Care</strong><br />

Our person centred approach means<br />

that each resident is an individual treated<br />

with respect and dignity. Each resident<br />

has a named key worker and an<br />

individual care plan. This will cover their<br />

personal and medical history, as well as a<br />

record of particular activities they enjoy<br />

and any cultural or religious aspects of<br />

their care.<br />

Residents, and where appropriate their<br />

families, are involved as far as practical in<br />

the decisions regarding their care.<br />

Emphasis on all aspects of care is the<br />

Manager’s primary concern and, together<br />

with the experienced team of qualified<br />

staff, all adhere to rigorous standards<br />

with internal audits and checks.<br />

One of the sitting rooms overlooking the gardens<br />

At <strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home we have<br />

an excellent working relationship with<br />

the partners from the local GP practice.<br />

We very much recognise the importance<br />

of personal, individual and resident<br />

focused care. To achieve this, good<br />

communication between all members<br />

of the care team, be they nurses, carers,<br />

relatives or doctors, is essential.


Facilities<br />

<strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home is set back<br />

from the road with a driveway up to the<br />

house. The home has tree lined gardens<br />

and an inner courtyard where residents<br />

can sit out in the warmer weather; there<br />

are also seated areas within the grounds.<br />

The home has several spacious lounges<br />

with modern flat screen television and<br />

several quiet sitting rooms.<br />

The accommodation provides residents<br />

with a choice of environments in which<br />

to relax or meet friends and relatives.<br />

Residents are encouraged to personalise<br />

their rooms and can choose their colour<br />

scheme to make it feel more homely.<br />

A number of rooms have en suite<br />

facilities and most rooms have<br />

garden views.<br />

A view of one of the dining rooms at <strong>Highfield</strong> <strong>House</strong><br />

We have an inviting dining room where<br />

our Chef provides nutritionally balanced<br />

menus that are carefully prepared<br />

to ensure the best combination of<br />

nutrition and flavour for our residents.<br />

The residents and families are consulted<br />

on their likes and dislikes and the home<br />

caters for all dietary requirements.<br />

<strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home has on<br />

site hairdressing facilities and is visited<br />

regularly by an experienced stylist.<br />

Other complementary therapies can<br />

be tailored to individual needs and the<br />

home is attended frequently by a<br />

qualified chiropodist.<br />

Family and friends are welcome to visit<br />

at any time. We have a personal activities<br />

team who ensures our residents can<br />

enjoy an active social life if they wish<br />

and residents can get involved in<br />

hobbies of their choice and take part<br />

in activities that interest them.<br />

The varied and interesting programme<br />

includes handicrafts, quizzes and<br />

gardening to trips out to local places<br />

of interest.


Types of Stay<br />

<strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home provides<br />

care for people who need general nursing<br />

care and residential care. The home has a<br />

team of qualified nurses and well trained<br />

dedicated care assistants that provide a<br />

high standard of 24 hour care.<br />

We fully appreciate the stress associated<br />

with leaving home to live in a new<br />

location, and are happy to accept new<br />

residents for an agreed trial period at<br />

the end of which there would be no<br />

further obligation.<br />

A typical bedroom at <strong>Highfield</strong> <strong>House</strong> fully equipped for maximum comfort<br />

Testimonies<br />

Resident<br />

<strong>Highfield</strong> <strong>House</strong> <strong>Care</strong> Home is a homely,<br />

comfortable home with friendly staff and<br />

excellent food.


Philosophy of <strong>Care</strong><br />

We are committed to providing the highest possible standards of care.<br />

Residents will be treated as individuals and cared for with respect<br />

and dignity within a safe, comfortable and homely environment which<br />

provides stimulation and encourages independence where appropriate.<br />

For further information and to arrange a visit please contact the<br />

Home Manager on 01335 342273.<br />

Caring for you...<br />

personally, practically and professionally

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