2010 Annual Report - Ronald McDonald House Charities of Greater ...

Our MISSION
Cincinnati’s Ronald McDonald House provides a supportive
“home away from home” for families and their children, who are
receiving medical treatment at Cincinnati Children’s Hospital
Medical Center or other area hospitals, regardless of their ability
to pay. Ronald McDonald House Charities also awards grants to
local not-for-profit organizations serving children through a portion
of donations from McDonald’s customers and Global Ronald
McDonald House Charities’ matching funds.
Our VISION
To offer all the comforts of home to every family with a hospitalized child.
There is no comparing ALL THAT OUR HOUSE OFFERS:
Hotel
$75/night
Food not included
There are few, if any, other
children to play with. Kids feel
different than other children.
Distance to drive every day to
the hospital
Ronald McDonald House
No family is ever turned away due to an inability to contribute. The suggested
donation is $25/night. However, the average amount families were able to
contribute in 2010 was $11.24/night (includes third-party billings to insurance
companies and Medicaid).
Daily home-cooked meals and snacks at no cost
• Many other children to play with
• Outdoor and indoor play areas
• Kids don’t feel different because other children are receiving medical
treatment, too
Walk across the street to the hospital
Paula and Rebeka’s Family
SMILES BECAUSE OF YOU
Paula and Rebeka Dragic were born a month premature by
emergency Caesarean section. Both girls had numerous,
complex urinary, colorectal and reproductive malformations.
The twins were intubated, hooked up to heart machines and
rushed to a nearby children’s hospital. They both almost died
en route, but they immediately underwent surgeries that
successfully stabilized their fragile bodies. They spent the first
three months of their lives in the hospital.
After years of exams with different doctors in their home
country of Croatia, their parents found hope in the expert
colorectal team at Cincinnati Children’s. And although hope
was far away from home, Ronald McDonald House was there
to help.
“If there was no Ronald McDonald House, I do not know if we
could have afforded to come to the United States to help our
girls get the treatment they need,” said their father, Goran.
“And the House has exceeded all of our
expectations; Paula and Rebeka are very
comfortable here, as if it were their own home.”
Paula and Rebeka are now three years old and are on the
road to recovery after having surgery at Cincinnati Children’s.
Another surgery is soon to follow, which doctors believe
will repair most of their colorectal and reproductive issues.
While both girls still face daily urological
challenges, doctors are hopeful they will
be able to have children some day.
Their journey has been long and is not
over yet, but Paula and Rebeka run
around our House with smiles on their
faces. Goran – who is especially thankful
for the kindness of volunteers and staff
and for the many activities that keep his
daughters laughing – said:
“We will never forget how much
Ronald McDonald House helped us,
how they made ​it easier for us.”
Falling behind in school
No support or understanding
There are limited, if any, outlets
for relaxation. Television usually
serves as the only form of
entertainment included in the
cost of a room.
Daily private lessons from teachers available on site
Staff, volunteers and other guest families who provide emotional support and
comfort
• Arts and crafts, game room, exercise room
• Therapy dogs and free haircuts and massages
• Free tickets to Reds games, Bengals games, the Cincinnati Zoo or the
Cincinnati Museum Center
• Frequent performances by musicians, magicians and other entertainers
Movies on demand, for a fee,
and no library
Extensive DVD library and family movie night; thousands of books and free
magazines
THANK YOU for making our unique “home away from home” available for families
when they need it most.

“The Ronald McDonald House experience undoubtedly improves our
patients’ visits. We get better rested, more relaxed, more cooperative
families to interact with. We see happier children interacting with other
children in a unique environment. I wish all the children and families we
meet could have this same experience.”
– Dr. Marc Levitt, Associate Director
Colorectal Center for Children, Cincinnati Children’s
2010 HIGHLIGHTS
Total families served ...................................................1,219
Families served since opening in 1982 ..................................21,000+
Occupancy rate ......................................................95%*
Average length of stay ............................................. 23 days
Geographic area served ........................... 49 states and 28 countries
*Accounts for room turnover and maintenance. We are full every night.
Cincinnati’s Ronald McDonald House is
TOP IN THE WORLD
Recently, our House was awarded a 2011 “Best Bets
Award” by RMHC Global. Our House, which is the third
largest in the world, was recognized for best practices
in stewarding our strong relationship with Cincinnati
Children’s Hospital Medical Center. Out of 309 Houses
worldwide, RMHC of Greater Cincinnati and eight
other House chapters received awards for specific
areas of excellence.
Partnering with a World-Renowned
CHILDREN’S HOSPITAL
Our House is a partner in care with Cincinnati
Children’s Hospital Medical Center, helping the
hospital to change the outcome for children
and families from across the United States and
around the world. Our House is an independent
not-for-profit organization and is neither owned
nor operated by the hospital. Cincinnati
Children’s, however, does provide generous
financial and in-kind support.
Cost to care for one family ..........................................$90/day
Suggested family donation ..........................................$25/day
Average amount families were able to contribute ................... $11.24/day**
**Includes third-party billings to insurance companies and Medicaid
2010 FINANCIALS
Op e r at i n g Revenues a n d Expenses (excluding investment gains and losses)
Individual Contributions ...................................... $971,744 .... (30%)
Foundations and Civic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $462,014 .... (14%)
Special Events (net).......................................... $462,928 .... (14%)
McDonald’s Support ......................................... $389,756 .... (12%)
Donated Products and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $374,620 .... (11%)
Room Donations and Reimbursements .......................... $334,225 .... (10%)
Interest and Dividends. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $127,031 ..... (4%)
Corporate Contributions ...................................... $122,963 ..... (4%)
Cincinnati Children’s Hospital Medical Center . . . . . . . . . . . . . . . . . . . . $20,000 ..... (1%)
Total .....................................................$3,265,281 . . (100%)
Op e r at i n g Expenses*
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,229,517 .... (75%)
Fundraising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $451,978 .... (15%)
Administrative ............................................... $311,789 .... (10%)
Total .....................................................$2,993,284 . . (100%)
*In addition to these operating expenses, $269,713 was used for essential capital expenses, the majority of
which were covered by restricted contributions.
To ta l In c o m e (including investment gains and losses) .......................$3,673,661
Net Assets Ye a r-En d
Unrestricted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $23,399,370
Temporarily Restricted ................................................. $323,508
Permanently Restricted ................................................ $572,710
Total .............................................................$24,295,588

This is your House, CINCINNATI
Cincinnati’s Ronald McDonald House does not receive any city, state or federal grant funds and is not funded by the
United Way. McDonald’s and their customers generously provide 12 percent of our operating budget. The remaining
88 percent of our annual budget comes from private sources, and we are indebted to the corporations, foundations
and generous individuals who have helped us provide thousands of families with a “home away from home.”
2011 Red Tie Gala:
OLD HOLLYWOOD
Our House raises about 10 percent of our
annual budget each year at our Gala.
Over 800 people took a stroll through old Hollywood
at our 2011 Red Tie Gala, presented by PNC Bank. On
October 1, 2011, our wonderful donors joined us at the
Hyatt Regency for an evening of dinner and cocktails,
dancing, bidding on unique auction items, and
sponsoring House guest families through our Adopt a
Family program.
We also honored Chip Klosterman at the event, who
is the 2011 Ronald McDonald House Heart Award
recipient. Chip is President of Klosterman Baking
Company, serves on the Advisory Board of our Ronald
McDonald House and was a former board chairman.
Chip has also been a generous supporter of our guest
families for many years.
A special thanks to MJ Guttman and Jessica Levine
who co-chaired the event and whose talented
committee made sure our guests were treated to a
beautiful evening.
The Heart of our HOUSE
In 2010, volunteers donated
68,184 hours of service, valued
at approximately $1.26 million.
Guest services volunteers 375+
Meals/snack volunteers 7,300+
Activities volunteers 2,800+
Home-cooked meals prepared 723
Snack groups 478
Family activities 566
Because of our extensive volunteer
network, we are able to make our
valuable financial resources stretch even
further. Our volunteers work the front
desk, give tours to new guest families,
help with administrative projects, and
clean the guest rooms and common
areas. But most importantly, our
volunteers provide so much for our guest
families, including meals, activities, arts
and crafts, entertainment and emotional
support through the most difficult days.
People of all ages give of their time,
including families with young children,
high school students in our VolunTEEN
program, and adults and senior citizens.
Our over 10,000 volunteers truly are the
heart of our House.
You Can Give the Gift of
HOME, HEALTH AND HOPE
this Holiday Season
Become a Meal Volunteer and provide a much-needed break
to families who are supporting their sick children and often
don’t have the time, funds or energy to prepare a healthy,
home-cooked meal.
Adopt a Family by helping cover the difference between what
they can afford and what it costs us to provide a “home away
from home.” In 2010, the average amount families were able
to contribute was $11.24/day (which includes third-party billings
to insurance companies and Medicaid). However, it costs
$90/day, per family, to provide the support, amenities and other
services we offer. Adopt one long-term guest family for a year
for $3,000, two families for $5,000 or three families for $10,000.
Adopt a Room and assist our guest families with the cost of
their lodging. Most families cannot afford a hotel for weeks
or months, especially under the financial stress of mounting
medical bills. Help ensure that families are not sleeping in the
hospital lobby, in their child’s hospital room or even in their cars.
Adopt a small room for a year for $3,000, a medium room for
$5,000 or a transplant suite for $10,000. You can adopt a room
in honor of clients, family or friends this holiday season.
Help us fulfill our Wish List and keep our House stocked with
the basic necessities a home requires. Our biggest needs are
disinfectant wipes, disinfectant sprays like Lysol, 13- or 40-gallon
trash can liners, salty snacks or any size ziplock bags. Or, visit
our website at www.rmhcincinnati.org to view our complete
wish list. Know that your gift helps alleviate yet another worry
for our families, allowing them to focus entirely on their child’s
welfare.
Helping Families
ONE TAB AT A TIME
In 2010, our House raised
over $16,500 by recycling
pull tabs.
You can help us raise more! Our
House recently partnered with Cohen
Recycling Centers to grow our pull tab
program. Tab donors can now take
their tabs – or even whole cans – to
any Cohen Recycling location and
proceeds will be mailed directly to our
House. With seven convenient, drivethrough
locations, this partnership will
make it even easier for our tab donors
to help support our families. Tabs can
also be dropped off at our House any
day for recycling with our other partner,
Moskowitz Brothers, Inc.

Corporate DONORS
Foundation, Civic and Individual DONORS
CORPORATE DONORS
Ronald McDonald House is fortunate to
receive annual cash donations and donated
products and services from our very generous
partner corporations.
$20,000 +
Cincinnati Children’s Hospital Medical Center
Cincinnati Zoo & Botanical Garden
The Coca-Cola Company
Ideopia
Macy’s
McDonald’s Cooperative of Greater Cincinnati
and their generous customers
PNC Bank
Procter & Gamble
Standard Textile
Western & Southern Financial Group
$10,000 - $19,999
Accenture, LLP
Affordable Contractors
Camargo Rental
The Cincinnati Enquirer & Kentucky Enquirer
The Cincinnati Mine Machinery Co.
Corvus Janitorial Systems of Cincinnati
Dillard’s
Dr Pepper Snapple Group
Duke Energy
Emery Oleochemicals
Frost Brown Todd, LLC
Hyde Park Landscape & Tree Service, Inc.
Jaguar Land Rover Cincinnati
Klosterman Baking Company
Merrill Lynch Wealth Management
Newport Aquarium
Prestige AV & Creative Services
Rough Greenhouses
Thanksgiving Day Race Supporter
Louis Trauth Dairy
Hal Welge Building Contractor, Inc.
Lisa A. Woods Custom Draperies
$5,000 - $9,999
Anneken, Huey & Moser PLLC
Best Buy
Bryan W. Stephens, CPA
CCHMC - Medical Staff
CCHMC - The Heart Institute
Cincinnati Bell
Duke Realty Corporation
dunnhumbyUSA
Evelo/Singer/Sullivan Group at Merrill Lynch
Great American Insurance Co. - Bond Division
Heidelberg Distributing Co.
Hills Communities
Hyatt Regency Cincinnati
John R. Jurgensen Co./Valley Asphalt Corp.
Johnson Investment Counsel, Inc.
KDM P.O.P. Solutions Group
La-Z-Boy Furniture Galleries
M & M Restaurant Supply/Keystone Food
Corporation
Manitowoc Foodservice Group
Messer Construction Company
Middletown Journal
Richard Goettle, Inc.
Ridin’ On Motorcycle Magazine
Rumpke Consolidated Companies, Inc.
See’s Candies
The Kroger Co.
Toshiba America Medical Systems
USA Today
Valenti Salon & Spa
Village Green Properties
Wolf Creek Company
Züg Media
$3,000 - $4,999
Aegis Protective Services
American Contracting Services
Arnold Printing
BrandSource
BrownCOW Technology, Ltd.
CCHMC - Department of Anesthesia
CCHMC - Department of Radiology
Chastang’s Tile Service & Installation
Color Brite
Cumulus Radio
Deloitte & Touche
Freund Freeze & Arnold
GBBN Architects
Georgia-Pacific Corporation
Goodwin Lighting Services
HDR Engineering, Inc.
Health Resource Solutions, Inc
Innergreen
Kenwood Country Club
William and Carol Kilroy - McDonald’s
Restaurants
Live Nation Worldwide
McDonald’s MBA, Inc.
Nancy’s Hallmark and their generous customers
Neat, Redpath & Spaeth Wealth Management
Group
Neyra Industries, Inc.
Noday Restaurants
Patheon Pharmaceuticals, Inc.
The Plant Trolley, Inc.
Ultimate Jetcharters
Waste Resource Management, Inc.
Wood, Herron & Evans, LLP
FOUNDATION/CIVIC DONORS
$3,000 and above
Alpha Delta Pi - Eta Epsilon Chapter
AMGIS Foundation - Cincinnati Directors Brett &
Kristen Hungerford
Dallas T. & Helen Bowyer Charitable Foundation
Cincinnati International Wine Festival
The Cooperative Society of CCHMC
Crosset Family Fund of The Greater Cincinnati
Foundation
William R. Dally Foundation
Charles H. Dater Foundation
The John & Shirley Davies Foundation
The Farmer Family Foundation
Four Bridges Country Club “Flash Makes a
Splash” Swim-a-Thon
General Electric Foundation
General Electric Evendale Employees’
Community Service Fund
The Carol Ann & Ralph V. Haile, Jr./U.S. Bank
Foundation
The John Hauck Foundation, Fifth Third Bank,
John W. Hauck, E. Allen Elliot and Narley L.
Haley, Co-Trustees
Heritage Hill Foundation
William Hueneke Foundation
The Andrew Jergens Foundation
The Raymond C. & Anna T. Johnson Foundation
and The Family of Alan S. Threlkeld
The Frank J. & Jacqueline Dawson Kloenne
Foundation, Fifth Third Bank and Narley L.
Haley, Co-Trustees
Marvin Lewis Community Fund
The H.B., E.W. & F.R. Luther Charitable
Foundation, Fifth Third Bank and Narley L.
Haley, Co-Trustees
Mathile Family Foundation
Merrill Lynch & Co. Foundation, Inc.
Miami Trails Residents - Loveland, OH
The Students of Mount Notre Dame High School
Oak Hills High School Class of 2010
Maria Theresa Schaefer Donor Advised Fund at
the Rancho Santa Fe Foundation
Robert & Adele Schiff Family Foundation
Marge and Charles J. Schott Foundation
The Louise Taft Semple Foundation
Phillip Smith Foundation
Jack J. Smith, Jr. Charitable Trust, PNC Bank
and Karen B. Wachs, Co-Trustees
Starlight Children’s Foundation
Turpin Hills / Mason Middle School “Pay
It Forward”
Wings of Love
The Craig Young Family Foundation
INDIVIDUAL DONORS
$10,000-$24,999
Arnold and Mary Jo Barnett
Pam and Gordon Bonfield
Marvin and Peggy Lewis
Nick and Marty Ragland
Michael and Janet Sepela
Bob and Lynn Stenger
$5,000-$9,999
Robert D.H. and Sydney Anning
Richard and Carrie Barnett
Joshua and Chrissie Blatt
Gordon and Ermy Bonfield
Edward and Yvonne Butera
Dr. Brian and Tracey Crellin
Dr. Nelson R. and Wayne Diers
Alison Goss Herschede
Kevin J. and Debbie Hopper
Jim and Linda Jurgensen
Daniel and Susan Lehr
Daniel and Barbara Luciano
James Mahon
Dr. Peter and Kathryn Manning
Gene and Lucille Miller
Jon and Evon Pitcock
Joe and Sophie Ragland
Pete and Erin Ragland
Robert and Marilyn Rhein
Vince and Anne Rinaldi
The Robinson Family
Dr. Frederick C. and Susan Ryckman
Robert and Dell Ann Sathe
Tony and Karen Schweier
Joseph and Mary Ann Steele, Jr.
Ed and Betty Stenger
Gary D. and Joan Thompson
Anita Threet and Kevin Cappel
Bridget Ann Vespe
Edward H. and Connie Wernet
Felicia Williams
$3,000 - $4,999
Mrs. Richard Allen
Neal and Lynne Brackman
Jack and Joanne Brown
Lee and Shannon Carter
David and Jennifer Carver
Terrence and Mary Sue Cheeseman
Pamela Chidester
Dr. Robin T. Cotton and Cynthia Fitton
Howard and Charlotte Dean
Peggy Dowd
Jerry and Mary Jean Esselman
Dr. and Mrs. H.B. Francis
Tuck Fraser
Paul and Linda Groen & Family
Bob and Dana Gruber
Dr. Lawrence W. and Jennifer Hagen, II
Supreme Master Ching Hai
Jeffrey and Missy Heinichen
Trey and Tina Isgrig
Bill and Lisa Jacoby
Don and Frani Jones
Al and Janice Koncius
Dr. Sanjiv Lakhia
Lewis and Topmiller Families
Peter McConney
Dr. Paul and Charlotte McEnery
Scott and Robi McIntire
Terry and Lisa McLaughlin
Scott and Bev Mitchell
Steve and Becky Osborne
Joseph and Marti Otto
Michelle Redd and Melanie Palmer
Larry and Melissa Renner
Kathryn Shahani
Matt and Robin Sheakley
Joseph and Carla Stein
George and Coco Taliaferro
Mike and Sandy Voge
Pierre Wevers and Kristen Hall Wevers
*Note: All pledges are recorded in the year they are pledged.
Although every attempt is made to accurately
report all of our donors, errors can occur. We
apologize for any misspelling or omission. Please
contact Shirley Wuske at (513) 636-9304 or
swuske@rmhouse.org with corrections.

“I dream of the day when there is no longer a need in the world for
a Ronald McDonald House. Until that day, I wanted to make sure
the House could do as much as possible, for as many families as
possible, for as long as possible.”
– Marge Gallagher
RMHC Planned Giving Donor
Pillars of the HOUSE SOCIETY
The Pillars of the House Society recognizes those thoughtful donors who have left a legacy by including
Ronald McDonald House Charities of Greater Cincinnati in their will, trust, life insurance policy or other
planned gift. Their generosity and foresight are helping ensure that we can care for a growing number of
guest families for generations to come. We are eternally grateful to each of our Pillars for their enduring
support and inspiring example.
Lauren Abel
Bob & Sydney Anning
Anonymous (27)
Mabel Brandenburg *
Gloria Byrd *
Mary Elizabeth “Betty” Cobb *
Zilpha Curtin *
Robert & Julie Delaney
Steven & Teresa Eklund
Lorie Fanning
Mrs. Stona J. (Barbara) Fitch
Gwenneth O. Foss *
Tuck Fraser
Marge Gallagher *
Edith C. Geers *
Jennifer Goodin
Paul & Linda Groen
Gayle Hauser
The Trey & Tina Isgrig Family
Robert & Mary Keefe
Algis & Janice Koncius
Joan Kroc *
Dr. Leonard & Karen Lind
Bill G. & Meredith * McBeath
Scott & Robi McIntire
Kinny & Kathi McQuade
Sula Jones Mercer *
Lucille Miller
John Milner *
Tracy L. Monroe
Evona Evatine * & James William Reed *
Raymond H. Ruff *
Dr. Frederick & Susan Ryckman
Robert & Dell Ann Sathe
Miss Mary Louise Schroth *
Jovita E. Schurrer *
Richard M. & Joanne M. Schwartz
Mike & Monique Sewell
Susan E. Sewell
Mary Ann Spellmire *
Barbara M. Stern
Anita Threet
Paul & Judith Tudor
James S. * & Karen B. Wachs
Franklin H. White
James & Linda Wood
Kay J. Woodward *
Terry & Shirley Wuske
*Deceased
Listing as of September 2011
For information about planned giving, please contact Tracy Monroe at (513) 636-9703 or tmonroe@rmhouse.org.
Thank You from our
EXECUTIVE DIRECTOR
Recently, I received an email from
a guest family with an audio file
attached. Although I could not
understand the words I heard, they
brought tears to my eyes. The sounds
were the first to ever come out of their
two-year-old daughter’s mouth.
Victoria was born with a cancerous tumor. Chemotherapy rid her
of the cancer, but her weakened immune system could not fight off
the infection that led to her current medical problems.
When Victoria was living at our House, she could not make a sound.
She also had to eat through a tube in her stomach and breathe
through a tracheotomy tube. But after her surgery, her body slowly
began to heal. Back home again, her family still wanted to keep in
touch with their friends in Cincinnati.
Ronald McDonald House truly provides families with the support
they need during this critical time – support so meaningful, it is not
soon forgotten. Our families receive encouragement and strength
from the staff, volunteers and other guest families as they endure
one of life’s scariest challenges far away from home. You, too, are
an important part of their support system, because we could not
provide our “home away from home” without your generosity.
Although my words of gratitude are insufficient, please know I speak
them for a two-year-old girl who cannot yet share them herself. You
are helping to give her and over 1,200 other children a chance at a
“normal,” fulfilling life. Victoria, her family and our House thank you.
2010 Board of TRUSTEES*
Marilyn S. Rhein, Chair
Bob Gruber, Vice Chair
Felicia Williams, Vice Chair
Algis Koncius, Treasurer
Dr. Paul T. McEnery, Secretary
Robert D.H. Anning
Charles Bauer
Pam Bonfield
Luis Campos
Mary Sue Cheeseman
Steve Eklund
Daniel T. Fay
Robert Gruber
Judd Heitzman
Trey Isgrig
Daphne Jurgensen
Bill Kilroy
Beth Levy
Daniel A. Molina
Don Murphy
Gloria Noday
Vincent D. Rinaldi
Sue Ryckman, RN, MSN, CPNP
Michael J. Sewell
David Skidmore, Jr.
Barbara Smitherman
Robert J. Stenger
Gary D. Thompson
Hal Welge
Kristen Hall Wevers
Paula B. Wharton
David Williams
Donna Wymore
*Includes board members who
completed terms and began new
terms in 2010. Our Board of Trustees is
comprised of 29 individuals. The term
of office for our trustees is three years,
renewable indefinitely with a majority
vote. Our Board officers’ terms are
one year, renewable for a maximum
of three consecutive years. In 2010,
the Board met six times at Ronald
McDonald House: January 20, March
24, May 19, July 21, September 15
and November 17.
Jennifer Goodin
Executive Director
Executive STAFF
Executive Director
Jennifer Goodin
Development Director
Jill Miller
Director of Operations
Carine deLange
Business Manager
Mimi Richmond
Director of Volunteers
Elise Hyder

NONPROFIT
U.S.POSTAGE
PAID
Cincinnati, OH
Permit No. 9772
350 Erkenbrecher Avenue
Cincinnati, OH 45229
If you receive an extra newsletter, please pass it on to a friend or let us know so
we can correct our database. If you know someone who would like to receive our
newsletter, please send us their name and address. If your name and address
shown on the mailer panel of this newsletter are not correct, please let us know by
contacting Shawnie Dukes at 513-636-7642 or sdukes@rmhouse.org. Thank you!
Thank you for helping 1,219 families find
health, hope and a “home
away from home”
last year.
www.rmhcincinnati.org
(513) 636-7642