Permanent, interim and non-executive vacancies
No. 263, 18 August 2014
Tel: 020 3434 0990 | firstname.lastname@example.org | www.campbelltickell.com | @CampbellTickel1
Homeless International is the only UK charity with a global reach that is
devoted to the challenge of housing and basic services in slums. Over the
last few years, we have substantially increased our reach and influence.
This growth means that we now need two colleagues to join our senior
team in these exciting new roles.
Head of Investment Assurance
Circa 40k, Coventry
Responsible for mapping end to end business
processes across the globe, you will play a leading
role in establishing robust checks and balances
to ensure that donations and funding reach
the projects and communities that they
You will have excellent project
management skills and a great eye for
detail. You will enjoy trouble shooting,
finding solutions and be pro-active in
approach. We believe this post will suit
those with a background in risk; compliance;
promise to be career
enhancing and we hope
that you will feel this all adds
up to a unique opportunity
- global travel with purpose
and the chance to make an
Head of Funds
Circa 50k, Coventry
You will be responsible for making vital
investment decisions in managing our fund
portfolio. The portfolio supports housing
projects across the globe and is set to grow
substantially over the next few years. There
is also the opportunity to develop and
market new funding products.
With a background in treasury and
investment management, from the
commercial, public or charitable sector;
you will have lots of enthusiasm and
an appetite to learn. This is a unique
opportunity to play a vital role in promoting
us as an effective investment partner.
Closing date: 11th September Final interviews: week beginning 22nd September
You can download a job pack for either position from: www.campbelltickell.com/jobs
For an informal discussion, please contact Kelly Shaw at Campbell Tickell on 07900 363
803 or email: email@example.com
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Remuneration £2k (under review) or £5k for Chair of
Audit & Risk Committee
The Barnet Group is a local authority trading company, owned by
Barnet Council. We are the parent company to Barnet Homes, a
social landlord which manages 15,000 council homes, and Your
Choice Barnet, a social care organisation providing services to
people with learning and physical disabilities.
We seek to appoint a Board member who will also sit on the
Audit and Risk Committee, possibly as Chair in the future.
Applicants will need to have senior level finance experience
gained from a housing setting and have a good grasp of
the strategic issues facing the sector. Those with treasury
management knowledge, good commercial skills and
a background in care and support will be of particular
For an informal discussion, please contact Gera
Patel at Campbell Tickell on 020 3434 0990 or
You can download the job pack from
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Fair and competitive salary | Cardiff
At Hafod Care we are passionate about providing good quality care and
support services to vulnerable people. We have a well established track
record and feel proud when we see the positive impact that it is possible to
make on people’s lives when you take a holistic and creative approach to
We are looking to appoint a Director of Nursing and Residential Care in this
newly created role, not to simply oversee this vital service but to advance,
stimulate and develop it – in the process ensuring that a culture of high
standards and continuous improvement becomes the norm. Reporting to
the Managing Director, and as part of our executive team, you will also play
a strategic role in providing leadership, direction and vision for the rest of
It is an exciting time to join Hafod Care as we embark on a period of growth
and create a legacy for the next generation of service users, their carers
and families and our own staff team. You will have a strong track record of
success at a senior level and of leading significant projects to a high
standard, including programmes of change. Above all you will need a
detailed understanding of social care and nursing, and have the drive and
determination to make things happen.
For an informal discussion, please contact Kelly Shaw at Campbell Tickell
on 07900 363803, 020 3434 0990 or email firstname.lastname@example.org
You can download a job pack from: www.campbelltickell.com/jobs
Closes: 22 August
First interview: 2 September
Final interviews: 8 & 9 September
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Shepherds Bush Housing
Association is a mover
and shaker in the diverse
and vibrant communities
of West London. We
are totally committed to
customers, to shaping places
and creating environments
where people want to live
and where their needs
are met. We excel at
customer involvement, being
innovative and growing our
staff. We are looking for a
new Director to support
our on-going growth.
Director of Direct Services
£92,400 incl car allowance
We seek an entrepreneurial person to lead our
in house maintenance teams (property and estate
servicing) and deliver high performance, value for
money, and excellent customer service through
a modern and innovative approach with business
growth. We already have some commercial business
grown from the development of innovative services
to internal and external clients but we want to grow
our capacity to win new business.
You will know from experience in either a social
housing or private sector, how to make maintenance
and property services work, how to lead a direct
labour workforce and make profit whilst delivering
an excellent customer focused service. You will also
be able to use your commercial skills to develop
future opportunities in a sustainable and ethical way.
For an informal discussion, please contact Mary Hope
at Campbell Tickell on: 020 3434 0990 or email:
email@example.com You can download a
job pack from: www.campbelltickell.com/jobs
Please refer to candidate packs for interview dates.
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Interim Finance Director
3 - 5 days per week, 4 - 6 months, competitive day rate
Community housing provider seeks an interim Director to effectively manage financial and
You will have excellent leadership skills, will have operated at FD level in a housing association and be
able to demonstrate an appreciation of the issues facing HA’s of a similar size. Treasury management
along with experience managing a loan portfolio and raising finance will be essential. Those with
knowledge of issuing bonds will be of particular interest.
To apply send your CV, including day rate and full availability, to Rebecca@campbelltickell.com.
Deadline for applications is Tuesday 2 September 2014 at 12 noon.
Interim Assets Director
3 months, 3-4 days per week, competitive day rate
This is a strategically important role in the executive team of a 20,000 home housing group. You
must have direct experience in strategic asset management; with a track record of successful delivery
of planned improvement programmes on a similar scale and a demonstrable ability to make stock
investment decisions. Experience of developing a strategic asset management plan with a group of
stakeholders will be an advantage.
To apply send your CV, with details of financial expectations and availability, to rebecca@
campbelltickell.com. The deadline for applications is Monday 18 August 2014 at 12 noon.
PERMANENT COMING SOON
Well regarded and highly valued community housing association seeks a new Chief Executive.
Applicants will need a demonstrable record of successful leadership, with the ability to work well with
a dedicated staff and Board team. The organisation has a strong reputation amongst its stakeholders
including residents. Creativity is especially key – the housing stock is spread wide covering both
market towns and rural communities, there are pockets of deprivation in areas with high value housing
and other challenges around unemployment and community cohesion. So the role will suit someone
who is passionate about wanting to lead on the delivery of a service offer that is holistic, more than
just housing and has the ability to make an impact on real lives.
To express an interest in this vacancy email: firstname.lastname@example.org. The position will be
going live in September 2014.
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NON-EXECUTIVE ROLES COMING SOON
The role is remunerated
Medium sized housing association with a strong local focus seeks an experienced Chair.
You will have a first class understanding of best practice in governance, preferably in the housing
sector, and a commitment to working with the diverse communities that the association serves.
Live: early September 2014.
Large housing association in Yorkshire seeks multiple non-executive Board members.
We are looking to encourage interest from applicants with an entrepreneurial background and
in particular those with skills including finance, asset management, construction and property
NON-EXECUTIVE ROLES COMING SOON CONT.
management. Live: mid-late August 2014.
Multiple remunerated vacancies
Large registered social landlord in the North West seeks multiple new non-executive Board
Those with a professional background in social care and extra care, asset management and property
development, audit, compliance and regulatory knowledge will be of particular interest. Live: midlate
Chair of the Board
Specialist London housing provider working in homelessness and mental health seeks a dynamic
and engaging Chair with Board level experience.
You will have a successful track record in non-executive membership and be able to deliver on
good governance practices. You will share and promote our values, have strong communication
skills and have an ability to inspire and engage service users, employees, partners and stakeholders
Live: September 2014.
To express an interest in any of these ‘coming soon’ roles please email:
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NON-EXECUTIVE ROLES COMING SOON CONT
New for-profit Registered Provider will shortly be recruiting two
non-executive Board members
Remuneration to be confirmed
You will have high level housing sector leadership experience and a solid financial understanding
Live: late summer/autumn 2014.
Housing group seeks a property maintenance specialist for a commercial Board. You will have senior
level experience and strong financial acumen. Governance expertise will be an advantage, as will
change management experience. Will suit someone who wants to make a contribution to social
values and be at the heart of a high profile and growing business. Live: mid-late August 2014.
To express an interest in any of these ‘coming soon’ roles please email:
One stop shop
Campbell Tickell is a multi-disciplinary management consultancy focusing on
housing, regeneration, and social care.
Our team of highly experienced consultants work across the UK with councils,
ALMOs and housing associations. Whatever challenge you face, we can help.
Governance and corporate strategy
Financial and business planning
Development and regeneration
Strategic asset management
New business development
Value for money reviews
PR and communications
HR and recruitment
At the Heart of Housing and Care
email@example.com | @campbelltickel1 | Tel: 020 8830 6777 | www.campbelltickell.com
Retirement Lease Housing Association
Remuneration £2,350 pa plus expenses
RLHA is a not for profit Housing Association with properties
in the South of England based in Aldershot with just over 100
members of staff. Established in 1971 the organisation is very
proud of its history and it charitable status and is looking
forward to a great future.
Due to two Board Tenures that are soon to reach the end of
the 3 terms of 3 years we are looking to recruit!
We meet on the second Monday morning of each month
aside from August and December. The Board consists of 8
plus a Leaseholder Board Member.
Owning 40 freeholds and managing another 45 estates with
an eye to the future…does this sound like an exciting
opportunity to you?
We hope so…please contact Lorraine Collis, Chief Executive
on 01252 356004 or firstname.lastname@example.org
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Guildford Sunset Homes
GSH is a small charitable trust registered under the I & P Act
1958 of 85 social rent apartments for retired people of
limited means from the local area.
Situated in Merrow which is near Guildford in Surrey this very
attractive Estate comprises of 11 apartments in a converted
Grade 2 listed Manor House with blocks of 4/6/8 apartments
within the grounds and 2 members of staff.
The post of Trustee or Board Member is voluntary and
unremunerated. The Board meets approximately 6 times a
year and the management of the Estate is carried out by a
local Housing Association.
The Board of Trustees is currently looking into developing
more units within the Estate and so this is an exciting time to
join what is a very friendly and well thought of charitable
Contact Lorraine Collis, Company Secretary on 01252
356004 or email@example.com
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Tenant Service Research Worker
£15,470 12 month fixed term contract*
We are looking to recruit a person who has a mature approach towards tenants who believe
they have not received a very good service from their housing service provider or contractor.
The person should be able to interpret an individual’s dissatisfaction with potential solutions,
in a report that will assist the provider to improve the service delivery they provide, thereby
eliminating further dissatisfaction with that particular service.
Key Duties and Responsibilities
Speaking to tenants (usually on the telephone) to sensitively discuss their issues
Demonstrating empathy with the tenant
Listening effectively to their issues to ascertain the important points of the
Interpret the complaints in to reportable format
Production of reports which reflect a true and accurate response of the tenant
Produce recommendation based on analysis
Excellent communication and listening skills
Excellent telephone manner
Proficient in the use of Microsoft Office
Ability to work individually and also under instruction
Flexible approach to working
*Contract to be reviewed at the end of that period.
The successful applicant will be subject to a CRB check.
To download a job description and application form visit:
To apply send your completed application form to: firstname.lastname@example.org
The deadline for applications is 3.00pm on Monday 1 st September 2014.
Interviews are scheduled to take place on Friday 12 th September 2014.
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The 3% Challenge:
Will you sign up?
Housing has long been a complex business:
constant changes in legislation, guidance,
funding. It’s now more challenging than
ever – welfare reform, low
development grant, regulatory
changes, commercial competition,
value for money demands. Plus housing
demand up, supply down and
affordability a major obstacle. Which way
should housing providers turn?
At Campbell Tickell, we believe it’s time for a shift. We support calls
for providers to set their own agenda, rather than dance to tunes
played by others. That’s where The 3% Challenge comes in.
The Challenge calls on providers to increase their housing stock by 3%
a year – much more than current output. We know many can manage
this. We also know some can’t – lack of financial capacity or local
housing demand, or a focus on balancing higher output with
increased employment or other community support. We’re not
suggesting ‘one size for all’. But we are saying this is a time to be
creative and stretch to do more for communities.
At the Heart of Housing and Care
Tell us what you think: join the debate at www.campbelltickell.com/3percent or tweet #3percentchallenge