GRAPEVINE - NPT Homes

18
Tenancy Support
Case Study
In September 2011, Tenancy Support
received a referral from a Community
Housing Officer.
The Officer was very concerned
about a gentleman who was living
in a property that was in very poor
decorative order. It was freezing
cold and full with boxes of videos.
The tenant didn’t have a cooker,
fridge or washing machine and the
little furniture he had was very old and
uncomfortable.
We started to support this tenant in
December 2011 and it became clear
very quickly that he was struggling
financially, physically and mentally.
An initial assessment established that
his priority support needs were to help
him “de-clutter” the flat; to ensure he
was receiving the correct benefits and
to apply for a Community Care Grant
to assist him to purchase essential
items required for his home.
The Financial Inclusion Team at NPT
Homes became heavily involved and,
with their expertise, the tenant applied
for and was awarded Disability Living
Allowance.
Before
With support, the tenant became
more motivated and sorted out his
clutter.
The Community Grant Application
was successful so we helped him
use the money to furnish his flat.
He bought furniture, a new cooker,
a fridge, and a washing machine.
We helped assemble the flat pack
furniture and he now has plenty of
storage space for his videos.
He decorated the flat and with the
extra money he receives, he can now
afford to heat the property. He went
on holiday with some friends and
he is feeling much better.
We are continuing to support him
because he is still feeling isolated as
his friends live some distance away.
We are working with him to find a
transfer to a property nearer to his
friends. We are also supporting him in
an effort to establish routines so he
can keep himself and his home clean.
He is now very proud of his home.
After
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