FIFA U-17 World Cup UAE 2013

FIFA U-17 World Cup UAE 2013
17 October – 8 November 2013
Job Title:
Reporting to:
Location:
Working Hours:
Job Type:
Work Period:
Team Liaison Officer
Team Services Manager
UAE
Full Time
Temporary Contract
During Teams participation in the tournament, which runs
from 17 October – 8 November 2013, in specific from 4 days
prior to 1st match of the respective team to 1 day after the last
match and/or elimination
For TLO Orientation, Team Workshop and Draw Event from
23.-28. August 2013 (Departure 29. August 2013)
Primary Job Function:
• The Team Liaison officer (TLO) at the FIFA U-17 World Cup UAE 2013 is the
point of reference of the participating Teams head of delegation. The TLO is
essentially the interface between the Teams and the Tournament. The TLO
will be permanently assigned to one of the participating Teams and follow
them throughout their time in the competition. He will look after all their
needs ensuring that all facilities and services that the Tournament
organization must deliver are ready and available and that any issue or
demand is properly addressed within the Tournament's organization and
solved.
Job Duties & Responsibilities:
• Prepare for the tournament by studying all documentation and familiarize
with all facilities, routes and procedures.
• Welcome the designated Team at the airport and assist with all visa, luggage
and transport procedures.
• Guard and support the assigned Team throughout their participation in the
Tournament.
• Act as main contact person for the team
• Receive any issue or additional request from the Team and communicate it
to the Team Services Coordinator in the venue.

• Ensure constant flow of information to the Team Service Centre through the
Team Services Coordinator in the respective Venue on any relevant issue or
change of schedule
• Become familiar with the culture, customs and traditions of the Team
assigned to (ideally be from the same culture)
• Attend the TLO Orientation (Abu Dhabi, 23.-24. August 2013 tbc)
• Meet the Team for their participation in the Draw Event (Abu Dhabi, 25.-26.
August 2013) and the Team Workshop (Abu Dhabi, 27.-28. August 2013 tbc)
Required skills:
• Fluent in English and primary language of the national team with whom he
assigned to (qualified countries: Japan, Iraq, Iran, Uzbekistan, Panama,
Canada, Honduras, Mexico, New Zealand, Tunisia, Morocco, Cote D'Ivoire,
Nigeria, Argentina, Brazil, Venezuela, Uruguay, Slovakia, Sweden, Russia,
Italy, Croatia, Austria). Additional knowledge of Arabic Language is a plus.
• Must be familiar with the culture, customs, traditions & peculiarities of the
assigned national team (preferable to be of the same culture).
• At least 3 years of Event management experience (ideally Sports Events)
• Service orientation with preferred previous experiences in areas like client
service or helpdesks, but also understand his/her role in relation to the
other departments as well as the event itself.
• A proven problem-solver with a high degree of patience. Able to quickly and
correctly assess the relative urgency of problems that arise, and identify and
implement effective solutions.
• Strong communication skills.
• Teamwork ability and solution oriented attitude.
• Detail-oriented and able to work under pressure and to do long hours during
the course of the competition.
• Assertive, decisive, reliable, loyal, discreet, trustworthy and committed to
successful event delivery.
• Strong MS-Office Skills (especially word, excel, power-point)
• Knowledge in Football is preferred
• Knowledge of the Host Country and venues is preferred
Compensation:
• A daily rate will be provided for each working day, accommodation and
meals during the tournament in the team hotel will be provided
To apply for this position, please send your CV to joelle.schulenburg@loc2013.ae
until Thursday, 27 June 2013