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Medicare Supplement Plans - UnitedHealthcare MedicareRx for ...

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Introduction<br />

Congratulations on completing your 2011 AARP®<br />

<strong>Medicare</strong> <strong>Supplement</strong> Insurance certification. You<br />

are now authorized to begin selling AARP <strong>Medicare</strong><br />

<strong>Supplement</strong> Insurance <strong>Plans</strong>. You are among a distinct<br />

group of producers who have the opportunity to offer<br />

AARP <strong>Medicare</strong> <strong>Supplement</strong> Insurance <strong>Plans</strong> — which<br />

gives your clients an industry-leading option.<br />

You can count on <strong>UnitedHealthcare</strong> <strong>for</strong> the support you<br />

need to be successful. We know well-trained producers<br />

provide significant value to AARP <strong>Medicare</strong> <strong>Supplement</strong><br />

Insurance members. This Producer Handbook is filled<br />

with helpful in<strong>for</strong>mation to get you started and keep<br />

you productive.<br />

We wish you success. We know you will enjoy a<br />

satisfying and rewarding career selling the only <strong>Medicare</strong><br />

supplement insurance product that carries the AARP<br />

name. Good luck in the upcoming selling season.<br />

Who We Are<br />

<strong>UnitedHealthcare</strong> <strong>Medicare</strong> & Retirement<br />

<strong>UnitedHealthcare</strong> <strong>Medicare</strong> & Retirement is one of<br />

seven businesses that compose UnitedHealth Group, a<br />

Fortune 25 company helping individuals, families and<br />

communities improve their health and well-being at all<br />

stages of life.<br />

Insurance Solutions covers more than 3.8 million<br />

members with its insurance products and provides<br />

additional services promoting healthy living. The<br />

business strives <strong>for</strong> operational excellence to deliver the<br />

most cost-effective programs in the industry without<br />

compromising quality or customer satisfaction.<br />

In 2007, AARP Services, Inc. extended its contract<br />

with Insurance Solutions <strong>for</strong> an additional 10 years to<br />

continue offering the only <strong>Medicare</strong> supplement product<br />

that is branded with the AARP name.<br />

Agent Portal<br />

The agent portal provides a variety of tools and<br />

in<strong>for</strong>mation <strong>for</strong> all UnitedHealth producers. Once logged<br />

in, you will be able to take additional certification<br />

classes, obtain product-specific and state-specific<br />

in<strong>for</strong>mation, order sales materials, customize marketing<br />

pieces, look up application status, view commission<br />

status and more!<br />

Agents can access the portal using one of the<br />

following addresses:<br />

www.unitedhealthproducers.com<br />

(<strong>for</strong> FMO agents)<br />

www.unitedhealthadvisors.com<br />

(<strong>for</strong> ICA and ISR agents)<br />

inTroduction<br />

Insurance Solutions<br />

AARP <strong>Medicare</strong> <strong>Supplement</strong> Insurance <strong>Plans</strong> are<br />

insured by <strong>UnitedHealthcare</strong> Insurance Company<br />

(<strong>UnitedHealthcare</strong> Insurance Company of New York<br />

<strong>for</strong> New York residents). These plans are managed by<br />

Insurance Solutions, an administrative and operational<br />

business segment within <strong>UnitedHealthcare</strong> <strong>Medicare</strong> &<br />

Retirement dedicated to AARP <strong>Medicare</strong> <strong>Supplement</strong><br />

Insurance <strong>Plans</strong>.<br />

Cali<strong>for</strong>nia<br />

This in<strong>for</strong>mation applies <strong>for</strong> plan effective dates of January 1, 2011 - December 1, 2011 1

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