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Oil & Gas MBA - Mildwaters Consulting LLP

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“Above my expectations!!! The course provided<br />

me with perfect insight into economics of gas<br />

and oil industry as well as its specifics in<br />

accountancy, negotiating contracts. This will<br />

help me a lot in my career.”<br />

Kamran Khanmammadov, Sales Manager, Azerbaijan (Shah Deniz) Ltd<br />

23 CPD<br />

hours<br />

6-10 December 2010, London<br />

The ‘Mini-<strong>MBA</strong>’<br />

for the <strong>Oil</strong> & <strong>Gas</strong><br />

Industry<br />

Save 30%<br />

with The Falconbury<br />

Partnership Scheme<br />

visit: www.falconbury.co.uk<br />

for details<br />

Increase your commercial and strategic<br />

understanding of the <strong>Oil</strong> and <strong>Gas</strong> industry at this<br />

exclusive 5-day international business school<br />

www.falconbury.co.uk<br />

Is this ‘Mini-<strong>MBA</strong>’ development<br />

programme for you?<br />

DESIGNED FOR: High achieving directors<br />

and executives, senior managers, new<br />

managers and technical specialists from<br />

NOCs and IOCs in the <strong>Oil</strong> and <strong>Gas</strong> Industry.<br />

INDUSTRY REVIEW • FINANCIAL AND COMMERCIAL MANAGEMENT • CONTRACT LAW AND MANAGEMENT • CASE STUDY LEARNING •<br />

STRATEGIC LEADERSHIP • GLOBAL ANALYSIS • ECONOMIC AND STRATEGIC BREAKDOWN • HUMAN CAPITAL DEVELOPMENT • INDUSTRY<br />

REVIEW • FINANCIAL AND COMMERCIAL MANAGEMENT • CONTRACT LAW AND MANAGEMENT • CASE STUDY LEARNING • STRATEGIC<br />

LEADERSHIP • GLOBAL ANALYSIS • ECONOMIC AND STRATEGIC BREAKDOWN • HUMAN CAPITAL DEVELOPMENT • INDUSTRY REVIEW •


The ‘Mini-<strong>MBA</strong>’<br />

for the <strong>Oil</strong> & <strong>Gas</strong> Industry<br />

Save 30%<br />

with The Falconbury<br />

Partnership Scheme<br />

visit: www.falconbury.co.uk<br />

for details<br />

The global <strong>Oil</strong> and <strong>Gas</strong> industry presents a constant stream of challenges for<br />

all organisations working within it. The markets are undergoing major structural<br />

change, there is continual uncertainty and volatility of prices, indecision over<br />

integration and the role of the NOCs and the environmental issues brought to<br />

the forefront by the recent BP crisis. These are just some of the critical strategic<br />

issues facing managers in this transforming industry. If you don’t have the<br />

commercial awareness, solid understanding of the business drivers and the<br />

decision-making skills necessary to traverse the commercial maze successfully<br />

then neither yourself nor your business will survive.<br />

This global Mini-<strong>MBA</strong> has been designed to deliver the core curriculum from an<br />

academic business school programme intertwined with solid, practical and<br />

current <strong>Oil</strong> and <strong>Gas</strong> Industry know-how. It will provide you with an invaluable<br />

understanding of the essentials of working within the industry, while developing<br />

your knowledge and capability as a key manager for your organisation.<br />

The industry faces a challenging and competitive time for resources,<br />

opportunities, customers, qualified employees and for capital. In order to operate<br />

at the top of the field you need to have current industry know-how combined with<br />

exceptional business and management skills. This 5-day practical and intensive<br />

programme offers just that in a environment away from your organisation that will<br />

allow you the space and time to think strategically, and act commercially.<br />

Expert industry faculty<br />

Falconbury have brought together a highly respected training faculty from both<br />

industry and management to design and deliver this unique programme. Under<br />

their guidance you will be able to step away from the daily issues and refine<br />

your commercial awareness and operational effectiveness to ensure you<br />

achieve your potential within your organisation and ultimately your career.<br />

What this programme will do for you<br />

By attending this programme you will:<br />

• Sharpen your appreciation of the economics of <strong>Oil</strong> and <strong>Gas</strong> to understand<br />

the driving forces behind the industry<br />

• Reinforce your decision-making capabilities through understanding the<br />

strategic, commercial and financial aspects of the industry<br />

• Understand the financial impact that you can have on your organisation<br />

and its profitability<br />

• Develop an understanding of the importance of contracts in <strong>Oil</strong> and <strong>Gas</strong><br />

projects<br />

• Understand the key questions and areas you should be addressing as a<br />

manager who needs to be more commercially aware<br />

• Enhance your strategic leadership and people management techniques to<br />

allow you to leverage the most out of you, your team and your business<br />

partners<br />

• Develop your understanding of the strategic issues for NOCs and IOCs<br />

Continuing professional development<br />

This course represents 23 hours of practical and intense continuing<br />

professional development in an international business school environment.<br />

© 2010 Falconbury Ltd<br />

<strong>Oil</strong> and <strong>Gas</strong> industry context<br />

This programme has been specifically designed<br />

for managers and executives working within the<br />

oil and gas industry who want to improve their<br />

general management capability and explore<br />

what the high achieving executives of the<br />

industry are thinking and doing.<br />

Business cases, examples and exercises based<br />

on and built around real-life scenarios have been<br />

specifically developed for this programme.<br />

Participants will work in groups throughout the<br />

course applying key techniques learnt in <strong>Oil</strong> and<br />

<strong>Gas</strong> and, on occasion, comparing the results to<br />

real-life outcomes in companies using a unique<br />

case study developed solely for this programme.<br />

Is this course for you?<br />

• This programme is suitable for all managers who<br />

wish to raise their commercial awareness of the<br />

global <strong>Oil</strong> and <strong>Gas</strong> industry<br />

• All managers in the industry who need to see<br />

how the whole ‘picture’ fits together.<br />

• Specialists; geologists, geophysicists,<br />

economists, finance, engineering – all those who<br />

have managerial roles and need to focus on the<br />

commercial success of their projects<br />

• Executives who have worked in other industries<br />

that need a good overview of the <strong>Oil</strong> and <strong>Gas</strong><br />

industry<br />

• Managers who have worked in Downstream who<br />

are now working in Upstream<br />

• Bankers and financiers<br />

• Government representatives in <strong>Oil</strong> and <strong>Gas</strong><br />

• Executives working in NOCs and IOCs<br />

Comments from past ‘Mini-<strong>MBA</strong>’ <strong>Oil</strong> & <strong>Gas</strong><br />

programmes<br />

“Really enjoyed it.”<br />

Rudolf Elias, Deputy Director Business Development,<br />

State <strong>Oil</strong> Company Suriname NV<br />

“A well put together and interesting<br />

course providing good insight and<br />

useful context to the issues facing<br />

the industry. Also develops skills<br />

required for everyday use when<br />

working in the industry”<br />

Sophie Outram, Associate, Booz & Company


Programme<br />

6-10 December 2010, London<br />

1 Economic, Commercial 2 Financial Management in the<br />

and Strategic Drivers of <strong>Oil</strong> and <strong>Gas</strong> Industry<br />

<strong>Oil</strong> and <strong>Gas</strong><br />

This module will provide an insight into<br />

<strong>Oil</strong> and <strong>Gas</strong>, both historically and<br />

currently, and how their markets<br />

remain clearly in the regulatory and<br />

policy spotlight. It will also consider<br />

the drivers and nature of the structural<br />

change which is transforming<br />

international <strong>Oil</strong> and <strong>Gas</strong> which will<br />

affect the investment and operating<br />

environment. The way in which these<br />

changes will shape the development<br />

of the industry needs to be addressed<br />

in assessing your organisations<br />

commercial and strategic options.<br />

WHY OIL AND GAS MATTERS<br />

• Petroleum as an industry of feast<br />

or famine – the reasons and the<br />

consequences<br />

• <strong>Oil</strong> as a global market and gas as a<br />

regional market<br />

• The vertical integration of<br />

petroleum companies. How it has<br />

changed and why the IOC<br />

experience has differed from the<br />

NOC experience<br />

• The current and future state of oil<br />

prices<br />

• The relationship between oil prices<br />

and gas prices<br />

• Developments in international gas<br />

markets and the growing role of<br />

LNG<br />

• International transport of gas – the<br />

issues<br />

• NOC and IOC relations<br />

• Managing oil and gas price volatility<br />

The <strong>Oil</strong> and <strong>Gas</strong> industry is<br />

characterised by its high<br />

levels of risk investment<br />

and the all-too-often timelag<br />

before returns can be<br />

generated, if at all. Taking<br />

a demystifying and<br />

practical approach in this<br />

module we analyse the<br />

financial fundamentals of<br />

the <strong>Oil</strong> and <strong>Gas</strong> industry in<br />

such a way that you will<br />

understand how finance<br />

and management<br />

accounting departments<br />

tackle the main issues<br />

involved. You will gain<br />

valuable insights into the<br />

financial impact you can<br />

have on your organisation<br />

and its profitability.<br />

THE BUSINESS MODEL<br />

• How cash ‘flows’ in an<br />

organisation<br />

• Equity, debt and<br />

leverage<br />

• The difference between<br />

turnover, cash and profit<br />

• Capital expenditure<br />

(Capex), operating<br />

expenditure (Opex)<br />

• Working capital<br />

FINANCIAL TERMINOLOGY<br />

AND POLICIES<br />

• Gross and net margins<br />

• Depreciation, depletion<br />

and amortisation<br />

• Impairment and<br />

decommissioning<br />

• Revenue recognition<br />

• EBIT and EBITDA<br />

• Reserves<br />

KEY FINANCIAL<br />

STATEMENTS<br />

• Operating Statement<br />

(Profit and Loss)<br />

• Balance Sheet<br />

• Cash Flow Statement<br />

KEY BUSINESS RATIOS<br />

• Specialist ratios that<br />

apply to <strong>Oil</strong> and <strong>Gas</strong><br />

operations – reserve<br />

cost and reserve value<br />

ratios (Case Study:<br />

Shell)<br />

• The Profit Improvement<br />

Model (Price, volume<br />

and cost relationship)<br />

• The Balanced Score<br />

Card<br />

Review of an IOCs<br />

financial results<br />

CAPITAL PROJECTS<br />

• The principles of<br />

investment appraisal<br />

• The key methods<br />

(payback period, net<br />

present value and<br />

internal rate of return)<br />

• Uncertainty and risk<br />

3<br />

<strong>Oil</strong> and <strong>Gas</strong><br />

Contracts – What<br />

You Need to Know<br />

This module will consider the<br />

contract matrix that makes up an<br />

<strong>Oil</strong> and <strong>Gas</strong> project, ask what the<br />

contracts are designed to achieve<br />

and consider the key principles<br />

that underpin the contracts. It will<br />

also review how the contracts<br />

seek to allocate and control risk<br />

and allocate reward.<br />

The role of the State in the<br />

contract matrix is also discussed<br />

particularly looking at issues such<br />

as the renewed instability of the<br />

underlying legislative regime, calls<br />

for nationalisation and<br />

renegotiation and how they might<br />

be managed.<br />

THE CONTRACT MATRIX<br />

• Who are the parties to oil and<br />

gas projects<br />

• Why do they work together<br />

• The role of parastatal<br />

enterprises<br />

• What contracts make up the<br />

matrix<br />

– What are the contracts<br />

designed to achieve<br />

PRINCIPLES UNDERPINNING THE<br />

CONTRACTS<br />

• Contract<br />

• Partnership<br />

• Agency<br />

• Fiduciary obligations/duties<br />

• Confidentiality<br />

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5<br />

MODULE 1:<br />

Introduction<br />

Economic, Commercial<br />

and Strategic Drivers of<br />

<strong>Oil</strong> and <strong>Gas</strong><br />

Professor Paul Stevens<br />

MODULE 2:<br />

Financial Management in<br />

the <strong>Oil</strong> and <strong>Gas</strong> Industry<br />

George Fildes<br />

MODULE 3:<br />

<strong>Oil</strong> and <strong>Gas</strong> Contracts<br />

– What You Need to Know<br />

Dr Ken <strong>Mildwaters</strong><br />

MODULE 4:<br />

Strategic Leadership and<br />

Management in the <strong>Oil</strong><br />

and <strong>Gas</strong> Industry<br />

Paul Blackhurst<br />

Lunch Lunch Lunch Lunch Lunch<br />

MODULE 6:<br />

Long Term Issues for <strong>Oil</strong><br />

and <strong>Gas</strong><br />

Professor Paul Stevens<br />

BUSINESS CASE WORK BUSINESS CASE WORK BUSINESS CASE WORK BUSINESS CASE WORK<br />

Economic, Commercial<br />

and Strategic Drivers of <strong>Oil</strong><br />

and <strong>Gas</strong><br />

Professor Paul Stevens<br />

Financial Management in<br />

the <strong>Oil</strong> and <strong>Gas</strong> Industry<br />

George Fildes<br />

<strong>Oil</strong> and <strong>Gas</strong> Contracts<br />

– What You Need to Know<br />

Dr Ken <strong>Mildwaters</strong><br />

MODULE 5:<br />

Strategic Issues for NOCs<br />

and IOCs<br />

Professor Paul Stevens<br />

Business Case<br />

Presentations<br />

Professor Paul Stevens<br />

Four easy ways to book Tel: +44 (0)20 7729 6677 Fax: +44 (0)20 7729 6110


SAVE UP TO 50% Join THE FALCONBURY TRAINING PARTNERSHIP SCHEME and SAVE UP TO 50% off all public and distance learning<br />

training courses. Telephone: +44 (0)20 7729 6677 or visit our website: www.falconbury.co.uk/content/training-partnership-scheme<br />

4<br />

Leadership and<br />

Change in <strong>Oil</strong><br />

and <strong>Gas</strong><br />

5<br />

Strategic<br />

Issues for IOCS<br />

and NOCS<br />

6<br />

Long Term Issues<br />

for <strong>Oil</strong> and <strong>Gas</strong><br />

ALLOCATION AND CONTROL<br />

OF RISK<br />

• The role of the operator<br />

• The Operator/Non-operator<br />

relationship<br />

• Contracting with third<br />

parties<br />

• Non-performance and<br />

liability<br />

ALLOCATION OF REWARD<br />

• Receipts by the operator<br />

• Benefit of contracts<br />

entered into by the<br />

operator<br />

• The right and obligation to<br />

take production in kind<br />

• Arrangements to lift<br />

and/or take production<br />

THE ROLE OF THE STATE<br />

• Participation<br />

• Stability<br />

• Enforcement<br />

OIL & GAS<br />

IN-HOUSE<br />

TRAINING<br />

www.falconbury.co.uk/inhouse<br />

Falconbury work with global <strong>Oil</strong><br />

and <strong>Gas</strong> companies to design<br />

and deliver training programmes<br />

in-house. Our In-house team run<br />

finance, strategic and<br />

understanding oil and gas<br />

industry courses for mid to<br />

senior management.<br />

For more information please<br />

contact Caroline Glen on:<br />

+44 (0)20 7729 6677<br />

or email:<br />

inhouse@falconbury.co.uk<br />

<strong>Oil</strong> and <strong>Gas</strong> organisations face<br />

many strategic challenges including<br />

what type of organisation to be,<br />

where to compete, how to position<br />

against competition. However,<br />

implementing any strategy<br />

successfully requires a careful mix<br />

of leadership and management<br />

techniques throughout the<br />

organisation. Recent cases have<br />

highlighted that trade-offs need to<br />

be made and choices clearly<br />

communicated in all areas, but<br />

especially in the key challenges<br />

between safety, environmental and<br />

profitability issues. Add to that the<br />

challenge of working across<br />

cultures and different drivers being<br />

a leader in this industry becomes<br />

complex. This module will enable<br />

you think through these issues and<br />

to create some action plans for<br />

yourself and your real team<br />

members.<br />

• What are the main challenges in<br />

leading and managing people?<br />

• Leadership versus management<br />

– where should we invest our<br />

time?<br />

• The inevitability of change –<br />

how to keep focused on the<br />

changing environment<br />

• Creating the culture –<br />

demonstrating through action<br />

the balance between safety<br />

environmental and profit issues<br />

• How communication really<br />

happens<br />

• Working with different cultures<br />

• Action Planning<br />

NOCs are becoming the<br />

main industry players with<br />

their control of over 70<br />

percent of proven oil<br />

reserves. At the same<br />

time, there is growing<br />

concern over the future of<br />

the IOCs as they struggle<br />

to generate sufficient<br />

shareholder value to<br />

ensure their survival. Both<br />

have differing management<br />

objectives and strategies.<br />

This module will consider<br />

the strategic issues facing<br />

both types of company and<br />

also consider their future<br />

roles, both individually and<br />

collectively.<br />

• The financial strategy of<br />

the IOCs<br />

• Why the IOCs have been<br />

struggling to generate<br />

shareholder value?<br />

• What are the future<br />

strategic options for the<br />

IOCs?<br />

• What are the prospects<br />

for another round of IOC<br />

mega-mergers?<br />

• What are the different<br />

types and strategies of<br />

NOCs?<br />

• How to measure the<br />

performance of NOCs?<br />

• What is the “national<br />

mission”?<br />

• What future directions<br />

might the NOCs take?<br />

“I never thought that I would learn so many<br />

important things in such a short period of time.<br />

Very well structured course”<br />

Georgios Poularas, Managing Director, Bernhard Schulte (Hellas) SPLLC<br />

This will identify and discuss the<br />

key elements determining the<br />

international <strong>Oil</strong> and <strong>Gas</strong><br />

operating environment in the next<br />

20 years. In particular it will focus<br />

on the major structural changes<br />

which are taking place in terms of<br />

oil demand, supply and pricing as<br />

well as environmental drivers. In<br />

addition it will address issues<br />

arising from the shifts in relative<br />

power between the producers and<br />

consumers; East and West. What<br />

are the implications for your<br />

organisation?<br />

• <strong>Oil</strong> prices and the market –<br />

what happens next?<br />

• Is the supply squeeze real –<br />

can it be avoided?<br />

• How will oil demand adapt to<br />

supply limitations?<br />

• How will the industry structure<br />

change in the context of<br />

IOC/NOC relations<br />

• The growing internationalisation<br />

of gas markets<br />

• Prospects for <strong>Oil</strong> and <strong>Gas</strong> in<br />

low carbon transition<br />

BUSINESS CASE<br />

PRESENTATIONS<br />

This module will run<br />

throughout the programme<br />

and is the opportunity for<br />

participants in small project<br />

teams to present a<br />

business case to a panel.<br />

Individuals will be<br />

encouraged to draw on the<br />

insight and learning from<br />

each of the preceding<br />

modules to inform thinking<br />

in formulating their<br />

business cases. The panel<br />

will be invited to listen to<br />

the final business case<br />

presentations from the<br />

project teams, question<br />

their thinking and then<br />

provide feedback and<br />

evaluation.<br />

Email: bookings@falconbury.co.uk Online: www.falconbury.co.uk


Expert training faculty<br />

Course Director<br />

Professor Paul Stevens has been involved with the International oil and gas<br />

industry for over 35 years. In March 2009 he was presented with the OPEC Award<br />

in recognition of an outstanding contribution to the understanding of the<br />

international oil industry. He was educated as an economist and as a Middle East<br />

specialist at Cambridge University and the School of Oriental and African Studies<br />

in London. He has successfully combined an academic career with extensive<br />

consulting activity. He has taught at the American University of Beirut in Lebanon,<br />

the University of Surrey in England, Imperial College London and the IFP in Paris.<br />

He has been the professor of Petroleum Policy and Economics at the Centre for<br />

Energy Petroleum and Mineral Law & Policy, University of Dundee, Scotland, since<br />

BP created the Chair in 1993 and its currently Senior Research Fellow (Energy) at<br />

Chatham House (The Royal Institute of International Affairs) in London.<br />

Paul has acted as a consultant to numerous clients including BP, Shell, Saudi<br />

Aramco, The World Bank, The Asian Development Bank the EU, and on a<br />

governmental level with China, Colombia, Japan, Lebanon, Papua New Guinea,<br />

Peru, Qatar, Romania and Saudi Arabia. He has also had considerable experience<br />

in running professional training courses, including those linking economic<br />

concepts with the practicalities of the international petroleum business and the<br />

impact of political factors. Such courses have been run in the US, UK,<br />

Netherlands, UAE, Papua New Guinea, Peru, Romania and Venezuela.<br />

Course Presenters<br />

Booking your place<br />

To reserve your space on this<br />

exceptional development programme<br />

please send your booking via:<br />

Email bookings@falconbury.co.uk<br />

Web www.falconbury.co.uk<br />

Call +44 (0)20 7729 6677<br />

Fax +44 (0)20 7729 6110<br />

Post Falconbury Ltd<br />

10-12 Rivington Street<br />

London EC2A 3DU, UK<br />

Date and venue<br />

6-10 December 2010<br />

The Park Lane Hotel<br />

Piccadilly, London W1J 7BX<br />

Tel: +44 (0)207 290 7294<br />

Web: www.sheratonparklane.com<br />

Dr Ken <strong>Mildwaters</strong> is an oil and gas legal consultant. He read jurisprudence<br />

(B.Juris. (Hons)) and law (LL.B) at the University of Western Australia and law<br />

(Ph.D.) at the Centre for Petroleum and Mineral Law Studies at the University of<br />

Dundee, Scotland. In 1998/1999 he was a Visiting Scholar at the Graduate<br />

School of Business Administration at Harvard University and lectures at the<br />

Centre for Petroleum and Mineral Law Studies. Ken also leads his own legal<br />

consulting firm that specialises in legal and negotiation issues in the natural<br />

resources sector. He has advised a number of organizations globally on the legal<br />

aspects of: exploration, development, production, supply and sales activities in<br />

the oil, gas and minerals sectors.<br />

George Fildes specialises in financial training and consultancy. With over twenty<br />

years experience in general management, George’s experience spans business<br />

management, logistics, customer operations and financial management. He has<br />

been involved with mature, turnaround and start-up companies. George’s works<br />

globally with organizations he has developed a series of tailored business<br />

improvement programmes focusing on financial understanding for clients who<br />

include: SASOL, BBC, Exel, Thames Water, Portakabin, Calor <strong>Gas</strong>, Pfizer, Toshiba,<br />

3M and HBOS. George is a charted management accountant (FCMA) with a<br />

Cranfield <strong>MBA</strong>.<br />

Paul Blackhurst is a consultant, speaker, trainer, coach and facilitator. He has<br />

worked in four continents in 45 countries and has a track record of designing and<br />

delivering successful consulting and development projects for blue-chip clients.<br />

Paul has a rare mix of background and education which helps him to combine the<br />

hard aspects of strategic choice and analysis with the “softer” aspects of change<br />

management, leadership and people management. He has worked successfully<br />

with several clients in the <strong>Oil</strong> and <strong>Gas</strong> Industry including designing a major<br />

leadership programme for BP. Prior to in-house roles with MCE/AMA, Paul worked<br />

in a series of executive positions in multinational organisations such as SKF,<br />

Milacron and GTE. Paul has a BSc. degree from the University of Birmingham and<br />

an <strong>MBA</strong> from Bradford University. He has also pursued Doctoral studies at Henley<br />

Management College. In addition to his academic qualifications, Paul holds an<br />

Advanced Diploma in Management Consultancy from Henley Management<br />

College, a Diploma in Organisational Development from NTL (USA) and a Diploma<br />

in Marketing.<br />

Timetable<br />

Attendees are asked to arrive promptly for<br />

registration at 9.30am on day one. The<br />

course will begin at 9am on each of the<br />

following days and finish by 5.30pm.<br />

The course consists of five intensive days<br />

of training. Day five will end at 4pm to allow<br />

more time for travel home.<br />

Some of the <strong>Oil</strong> & <strong>Gas</strong> organisations who have<br />

sent participants on Falconbury events…<br />

Abu Dhabi Company for Onshore <strong>Oil</strong><br />

Operations • Gaz de France • Kuwait National<br />

Petroleum Co • ONGC • Shell UK Ltd •<br />

Sonangol EP • Total E&P UK Ltd • Wintershall<br />

AG • Yemen <strong>Gas</strong> Co • ExxonMobil Petroleum<br />

& Chemicals BVBA • PETROBRAS<br />

Telephone: +44 (0)20 7729 6677<br />

Visit the website: www.falconbury.co.uk


Book now for<br />

The ‘Mini-<strong>MBA</strong>’ for the<br />

<strong>Oil</strong> & <strong>Gas</strong> Industry<br />

Yes I wish to attend:<br />

Please quote your reference number:<br />

6187/<br />

6-10 December 2010, London, UK Ref: 1574<br />

Please photocopy this form to fax your booking or to register more than two delegates<br />

Please note if you are an EU organisation registered for VAT in your own country<br />

please use the price before VAT<br />

IT IS IMPORTANT TO FILL OUT ALL THE INFORMATION BELOW<br />

First participant’s details<br />

£3299 + VAT = £3876.33 €4125 + VAT = €4846.88 Full Price<br />

£2309 + VAT = £2713.08 €2888 + VAT = €3393.40 Partnership Price<br />

Mr/Mrs/Ms (surname) ________________________________________________________________________________________<br />

First names___________________________________________________________________________________________________<br />

Job title ______________________________________________________________________________________________________<br />

Tel ___________________________________________________________________________________________________________<br />

Email ________________________________________________________________________________________________________<br />

Any special requirements ______________________________________________________________________________________<br />

Second participant’s details<br />

£2804.15 + VAT = £3294.88 €3506.25 + VAT = €4119.84 SAVE 15%<br />

£2309 + VAT = £2713.08 €2888 + VAT = €3393.40 Partnership Price<br />

Mr/Mrs/Ms (surname) ________________________________________________________________________________________<br />

First names___________________________________________________________________________________________________<br />

Job title ______________________________________________________________________________________________________<br />

Tel ___________________________________________________________________________________________________________<br />

Email ________________________________________________________________________________________________________<br />

Any special requirements ______________________________________________________________________________________<br />

Contact details (ALL INVOICES WILL BE ADDRESSED TO THIS CONTACT)*<br />

Mr/Mrs/Ms (surname) ________________________________________________________________________________________<br />

First names __________________________________________________________________________________________________<br />

Job title ______________________________________________________________________________________________________<br />

Tel ___________________________________________________________________________________________________________<br />

Email ________________________________________________________________________________________________________<br />

Organisation details<br />

Company ______________________________________________________________________________________________________<br />

Address _______________________________________________________________________________________________________<br />

_____________________________________________________________________________________________________________________________________________________________________<br />

Postcode ________________________________________ Country ____________________________________________________<br />

Tel ___________________________________________________Fax_____________________________________________________<br />

Payment details<br />

NB Please note that payment must be made in advance of the event, Falconbury reserves<br />

the right to refuse admission if payment has not been received.<br />

I enclose a cheque made payable to Falconbury Ltd PO Number ________________<br />

I would like to pay by bank transfer (BACS) payment:<br />

In GBP Sterling (£) to Nat West Sort Code 60-04-16 • Account No. 30212820<br />

In Euros (€) to Nat West Sort Code 60-04-16 • Account No. 90618831<br />

IBAN No. GB78NWBK60721190618831<br />

VAT NUMBER FOR EU COUNTRIES ONLY ______________________________________________________________________<br />

Card no.<br />

Please charge my credit card Mastercard Visa<br />

Expires<br />

Security number (last three digits on signature strip)<br />

Alternatively book via our secure booking form on our website or call us with your card details.<br />

Cardholder name ___________________________________________________________________________________<br />

Signature____________________________________________________________________________________________<br />

* Contact details above must be those of the cardholder<br />

5 WAYS TO BOOK<br />

Call +44 (0)20 7729 6677<br />

Fax +44 (0)20 7729 6110<br />

Email bookings@falconbury.co.uk<br />

Online www.falconbury.co.uk<br />

Post Falconbury Ltd., 10-12 Rivington Street<br />

London EC2A 3DU, UK<br />

Date and location<br />

This training course will be held on:<br />

6-10 December 2010<br />

The Park Lane Hotel, Piccadilly, London W1J 7BX<br />

Tel: +44 (0)207 290 7294 • Web: www.sheratonparklane.com<br />

Fee<br />

The fee for this five-day training programme includes all written materials,<br />

lunch and refreshments.<br />

How to register and pay<br />

A VAT invoice and booking confirmation will be sent within 7 days, please<br />

contact us if you have not heard anything after that time. Payment can be made<br />

by credit card, by bank transfer (for bank account details please see payment<br />

details section of booking form) or by cheque made payable to Falconbury Ltd<br />

and posted to the address above. VAT no. 770008751. Any questions please<br />

contact CUSTOMER SERVICES on +44 (0)20 7729 6677. ALL PAYMENTS<br />

MUST BE RECEIVED IN ADVANCE OF THE EVENT<br />

VAT Reclaim – International Delegates<br />

If you are attending the course from outside the UK you can reclaim the VAT<br />

payable through HM Customs & Excise please visit their website at<br />

http://www.hmrc.gov.uk for a downloadable form or contact our customer<br />

services on info@falconbury.co.uk for more information.<br />

Multiple booking discounts<br />

A multiple booking discount of 15% is available on the 2nd and subsequent<br />

delegates booked at the same time from the same organisation. This<br />

discount can apply to any online discount but, unless otherwise stated this<br />

may not be used in conjunction with any other offer or the Falconbury<br />

Training Partnership Scheme.<br />

Accommodation<br />

Accommodation is not included in the course fee but we are able to help<br />

you find accommodation in the area. Information will be sent with the<br />

booking confirmation but if you have any queries in the meantime please<br />

contact our customer services on +44 (0)20 7729 6677.<br />

INTERESTED IN PROMOTING YOUR ORGANISATION<br />

TO OUR DELEGATES<br />

For more information on sponsorship, exhibition and insert<br />

opportunities please contact Gordon Darling on<br />

gordon.darling@falconbury.co.uk or +44 (0)20 7729 6677<br />

Always read the small print<br />

CANCELLATIONS AND TRANSFER:<br />

Once we have received your booking the<br />

place(s) are confirmed.<br />

Up to 28 days before the course<br />

• Cancellation – 10% administration fee<br />

• Transfers – Free of charge<br />

• Substitute delegates – Free of charge<br />

27 to 14 days before the course<br />

• Cancellations – 100% fee<br />

• Transfers – 10% fee<br />

• Substitute delegates – Free of charge<br />

13 to 0 days before the course<br />

• Cancellations – 100% fee<br />

• Transfers – 100% fee<br />

• Substitute delegates – Free of charge<br />

A maximum of one transfer is allowed.<br />

After the transfer no cancellation can be<br />

accepted and the full invoiced fee will be<br />

charged. Transfers are subject to payment<br />

of the difference on higher value courses.<br />

ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM<br />

PARTNERSHIP CONDITIONS: The Falconbury Training Partnership Scheme cannot be<br />

used in conjunction with any other discount offer, including multiple booking discounts,<br />

unless otherwise stated or negotiated.<br />

PLEASE NOTE: Falconbury Ltd reserve the right to change the content and timing of the<br />

programme, the speakers and the date and venue due to reasons beyond their control. If<br />

in the unlikely event that the course is cancelled Falconbury will refund the full amount<br />

and disclaim any further liability.<br />

DATA PROTECTION: The personal information provided by you on this form will be held on<br />

a database. Sometimes your details may be made available to external companies for<br />

marketing purposes. If you do not wish your details to be used for this purpose please write<br />

to: The Database Manager, Falconbury Ltd, 10-12 Rivington Street, London EC2A 3DY, UK.<br />

ENQUIRIES: If you have any queries about registration or payment please do not hesitate<br />

to contact our customer services department on +44 (0)20 7729 6677.<br />

Falconbury registered address: Acre House, 11-15 Williams Road, London, NW1 3ER. Company No. 3937398

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