Oil & Gas MBA - Mildwaters Consulting LLP
Oil & Gas MBA - Mildwaters Consulting LLP
Oil & Gas MBA - Mildwaters Consulting LLP
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
“Above my expectations!!! The course provided<br />
me with perfect insight into economics of gas<br />
and oil industry as well as its specifics in<br />
accountancy, negotiating contracts. This will<br />
help me a lot in my career.”<br />
Kamran Khanmammadov, Sales Manager, Azerbaijan (Shah Deniz) Ltd<br />
23 CPD<br />
hours<br />
6-10 December 2010, London<br />
The ‘Mini-<strong>MBA</strong>’<br />
for the <strong>Oil</strong> & <strong>Gas</strong><br />
Industry<br />
Save 30%<br />
with The Falconbury<br />
Partnership Scheme<br />
visit: www.falconbury.co.uk<br />
for details<br />
Increase your commercial and strategic<br />
understanding of the <strong>Oil</strong> and <strong>Gas</strong> industry at this<br />
exclusive 5-day international business school<br />
www.falconbury.co.uk<br />
Is this ‘Mini-<strong>MBA</strong>’ development<br />
programme for you?<br />
DESIGNED FOR: High achieving directors<br />
and executives, senior managers, new<br />
managers and technical specialists from<br />
NOCs and IOCs in the <strong>Oil</strong> and <strong>Gas</strong> Industry.<br />
INDUSTRY REVIEW • FINANCIAL AND COMMERCIAL MANAGEMENT • CONTRACT LAW AND MANAGEMENT • CASE STUDY LEARNING •<br />
STRATEGIC LEADERSHIP • GLOBAL ANALYSIS • ECONOMIC AND STRATEGIC BREAKDOWN • HUMAN CAPITAL DEVELOPMENT • INDUSTRY<br />
REVIEW • FINANCIAL AND COMMERCIAL MANAGEMENT • CONTRACT LAW AND MANAGEMENT • CASE STUDY LEARNING • STRATEGIC<br />
LEADERSHIP • GLOBAL ANALYSIS • ECONOMIC AND STRATEGIC BREAKDOWN • HUMAN CAPITAL DEVELOPMENT • INDUSTRY REVIEW •
The ‘Mini-<strong>MBA</strong>’<br />
for the <strong>Oil</strong> & <strong>Gas</strong> Industry<br />
Save 30%<br />
with The Falconbury<br />
Partnership Scheme<br />
visit: www.falconbury.co.uk<br />
for details<br />
The global <strong>Oil</strong> and <strong>Gas</strong> industry presents a constant stream of challenges for<br />
all organisations working within it. The markets are undergoing major structural<br />
change, there is continual uncertainty and volatility of prices, indecision over<br />
integration and the role of the NOCs and the environmental issues brought to<br />
the forefront by the recent BP crisis. These are just some of the critical strategic<br />
issues facing managers in this transforming industry. If you don’t have the<br />
commercial awareness, solid understanding of the business drivers and the<br />
decision-making skills necessary to traverse the commercial maze successfully<br />
then neither yourself nor your business will survive.<br />
This global Mini-<strong>MBA</strong> has been designed to deliver the core curriculum from an<br />
academic business school programme intertwined with solid, practical and<br />
current <strong>Oil</strong> and <strong>Gas</strong> Industry know-how. It will provide you with an invaluable<br />
understanding of the essentials of working within the industry, while developing<br />
your knowledge and capability as a key manager for your organisation.<br />
The industry faces a challenging and competitive time for resources,<br />
opportunities, customers, qualified employees and for capital. In order to operate<br />
at the top of the field you need to have current industry know-how combined with<br />
exceptional business and management skills. This 5-day practical and intensive<br />
programme offers just that in a environment away from your organisation that will<br />
allow you the space and time to think strategically, and act commercially.<br />
Expert industry faculty<br />
Falconbury have brought together a highly respected training faculty from both<br />
industry and management to design and deliver this unique programme. Under<br />
their guidance you will be able to step away from the daily issues and refine<br />
your commercial awareness and operational effectiveness to ensure you<br />
achieve your potential within your organisation and ultimately your career.<br />
What this programme will do for you<br />
By attending this programme you will:<br />
• Sharpen your appreciation of the economics of <strong>Oil</strong> and <strong>Gas</strong> to understand<br />
the driving forces behind the industry<br />
• Reinforce your decision-making capabilities through understanding the<br />
strategic, commercial and financial aspects of the industry<br />
• Understand the financial impact that you can have on your organisation<br />
and its profitability<br />
• Develop an understanding of the importance of contracts in <strong>Oil</strong> and <strong>Gas</strong><br />
projects<br />
• Understand the key questions and areas you should be addressing as a<br />
manager who needs to be more commercially aware<br />
• Enhance your strategic leadership and people management techniques to<br />
allow you to leverage the most out of you, your team and your business<br />
partners<br />
• Develop your understanding of the strategic issues for NOCs and IOCs<br />
Continuing professional development<br />
This course represents 23 hours of practical and intense continuing<br />
professional development in an international business school environment.<br />
© 2010 Falconbury Ltd<br />
<strong>Oil</strong> and <strong>Gas</strong> industry context<br />
This programme has been specifically designed<br />
for managers and executives working within the<br />
oil and gas industry who want to improve their<br />
general management capability and explore<br />
what the high achieving executives of the<br />
industry are thinking and doing.<br />
Business cases, examples and exercises based<br />
on and built around real-life scenarios have been<br />
specifically developed for this programme.<br />
Participants will work in groups throughout the<br />
course applying key techniques learnt in <strong>Oil</strong> and<br />
<strong>Gas</strong> and, on occasion, comparing the results to<br />
real-life outcomes in companies using a unique<br />
case study developed solely for this programme.<br />
Is this course for you?<br />
• This programme is suitable for all managers who<br />
wish to raise their commercial awareness of the<br />
global <strong>Oil</strong> and <strong>Gas</strong> industry<br />
• All managers in the industry who need to see<br />
how the whole ‘picture’ fits together.<br />
• Specialists; geologists, geophysicists,<br />
economists, finance, engineering – all those who<br />
have managerial roles and need to focus on the<br />
commercial success of their projects<br />
• Executives who have worked in other industries<br />
that need a good overview of the <strong>Oil</strong> and <strong>Gas</strong><br />
industry<br />
• Managers who have worked in Downstream who<br />
are now working in Upstream<br />
• Bankers and financiers<br />
• Government representatives in <strong>Oil</strong> and <strong>Gas</strong><br />
• Executives working in NOCs and IOCs<br />
Comments from past ‘Mini-<strong>MBA</strong>’ <strong>Oil</strong> & <strong>Gas</strong><br />
programmes<br />
“Really enjoyed it.”<br />
Rudolf Elias, Deputy Director Business Development,<br />
State <strong>Oil</strong> Company Suriname NV<br />
“A well put together and interesting<br />
course providing good insight and<br />
useful context to the issues facing<br />
the industry. Also develops skills<br />
required for everyday use when<br />
working in the industry”<br />
Sophie Outram, Associate, Booz & Company
Programme<br />
6-10 December 2010, London<br />
1 Economic, Commercial 2 Financial Management in the<br />
and Strategic Drivers of <strong>Oil</strong> and <strong>Gas</strong> Industry<br />
<strong>Oil</strong> and <strong>Gas</strong><br />
This module will provide an insight into<br />
<strong>Oil</strong> and <strong>Gas</strong>, both historically and<br />
currently, and how their markets<br />
remain clearly in the regulatory and<br />
policy spotlight. It will also consider<br />
the drivers and nature of the structural<br />
change which is transforming<br />
international <strong>Oil</strong> and <strong>Gas</strong> which will<br />
affect the investment and operating<br />
environment. The way in which these<br />
changes will shape the development<br />
of the industry needs to be addressed<br />
in assessing your organisations<br />
commercial and strategic options.<br />
WHY OIL AND GAS MATTERS<br />
• Petroleum as an industry of feast<br />
or famine – the reasons and the<br />
consequences<br />
• <strong>Oil</strong> as a global market and gas as a<br />
regional market<br />
• The vertical integration of<br />
petroleum companies. How it has<br />
changed and why the IOC<br />
experience has differed from the<br />
NOC experience<br />
• The current and future state of oil<br />
prices<br />
• The relationship between oil prices<br />
and gas prices<br />
• Developments in international gas<br />
markets and the growing role of<br />
LNG<br />
• International transport of gas – the<br />
issues<br />
• NOC and IOC relations<br />
• Managing oil and gas price volatility<br />
The <strong>Oil</strong> and <strong>Gas</strong> industry is<br />
characterised by its high<br />
levels of risk investment<br />
and the all-too-often timelag<br />
before returns can be<br />
generated, if at all. Taking<br />
a demystifying and<br />
practical approach in this<br />
module we analyse the<br />
financial fundamentals of<br />
the <strong>Oil</strong> and <strong>Gas</strong> industry in<br />
such a way that you will<br />
understand how finance<br />
and management<br />
accounting departments<br />
tackle the main issues<br />
involved. You will gain<br />
valuable insights into the<br />
financial impact you can<br />
have on your organisation<br />
and its profitability.<br />
THE BUSINESS MODEL<br />
• How cash ‘flows’ in an<br />
organisation<br />
• Equity, debt and<br />
leverage<br />
• The difference between<br />
turnover, cash and profit<br />
• Capital expenditure<br />
(Capex), operating<br />
expenditure (Opex)<br />
• Working capital<br />
FINANCIAL TERMINOLOGY<br />
AND POLICIES<br />
• Gross and net margins<br />
• Depreciation, depletion<br />
and amortisation<br />
• Impairment and<br />
decommissioning<br />
• Revenue recognition<br />
• EBIT and EBITDA<br />
• Reserves<br />
KEY FINANCIAL<br />
STATEMENTS<br />
• Operating Statement<br />
(Profit and Loss)<br />
• Balance Sheet<br />
• Cash Flow Statement<br />
KEY BUSINESS RATIOS<br />
• Specialist ratios that<br />
apply to <strong>Oil</strong> and <strong>Gas</strong><br />
operations – reserve<br />
cost and reserve value<br />
ratios (Case Study:<br />
Shell)<br />
• The Profit Improvement<br />
Model (Price, volume<br />
and cost relationship)<br />
• The Balanced Score<br />
Card<br />
Review of an IOCs<br />
financial results<br />
CAPITAL PROJECTS<br />
• The principles of<br />
investment appraisal<br />
• The key methods<br />
(payback period, net<br />
present value and<br />
internal rate of return)<br />
• Uncertainty and risk<br />
3<br />
<strong>Oil</strong> and <strong>Gas</strong><br />
Contracts – What<br />
You Need to Know<br />
This module will consider the<br />
contract matrix that makes up an<br />
<strong>Oil</strong> and <strong>Gas</strong> project, ask what the<br />
contracts are designed to achieve<br />
and consider the key principles<br />
that underpin the contracts. It will<br />
also review how the contracts<br />
seek to allocate and control risk<br />
and allocate reward.<br />
The role of the State in the<br />
contract matrix is also discussed<br />
particularly looking at issues such<br />
as the renewed instability of the<br />
underlying legislative regime, calls<br />
for nationalisation and<br />
renegotiation and how they might<br />
be managed.<br />
THE CONTRACT MATRIX<br />
• Who are the parties to oil and<br />
gas projects<br />
• Why do they work together<br />
• The role of parastatal<br />
enterprises<br />
• What contracts make up the<br />
matrix<br />
– What are the contracts<br />
designed to achieve<br />
PRINCIPLES UNDERPINNING THE<br />
CONTRACTS<br />
• Contract<br />
• Partnership<br />
• Agency<br />
• Fiduciary obligations/duties<br />
• Confidentiality<br />
DAY 1 DAY 2 DAY 3 DAY 4 DAY 5<br />
MODULE 1:<br />
Introduction<br />
Economic, Commercial<br />
and Strategic Drivers of<br />
<strong>Oil</strong> and <strong>Gas</strong><br />
Professor Paul Stevens<br />
MODULE 2:<br />
Financial Management in<br />
the <strong>Oil</strong> and <strong>Gas</strong> Industry<br />
George Fildes<br />
MODULE 3:<br />
<strong>Oil</strong> and <strong>Gas</strong> Contracts<br />
– What You Need to Know<br />
Dr Ken <strong>Mildwaters</strong><br />
MODULE 4:<br />
Strategic Leadership and<br />
Management in the <strong>Oil</strong><br />
and <strong>Gas</strong> Industry<br />
Paul Blackhurst<br />
Lunch Lunch Lunch Lunch Lunch<br />
MODULE 6:<br />
Long Term Issues for <strong>Oil</strong><br />
and <strong>Gas</strong><br />
Professor Paul Stevens<br />
BUSINESS CASE WORK BUSINESS CASE WORK BUSINESS CASE WORK BUSINESS CASE WORK<br />
Economic, Commercial<br />
and Strategic Drivers of <strong>Oil</strong><br />
and <strong>Gas</strong><br />
Professor Paul Stevens<br />
Financial Management in<br />
the <strong>Oil</strong> and <strong>Gas</strong> Industry<br />
George Fildes<br />
<strong>Oil</strong> and <strong>Gas</strong> Contracts<br />
– What You Need to Know<br />
Dr Ken <strong>Mildwaters</strong><br />
MODULE 5:<br />
Strategic Issues for NOCs<br />
and IOCs<br />
Professor Paul Stevens<br />
Business Case<br />
Presentations<br />
Professor Paul Stevens<br />
Four easy ways to book Tel: +44 (0)20 7729 6677 Fax: +44 (0)20 7729 6110
SAVE UP TO 50% Join THE FALCONBURY TRAINING PARTNERSHIP SCHEME and SAVE UP TO 50% off all public and distance learning<br />
training courses. Telephone: +44 (0)20 7729 6677 or visit our website: www.falconbury.co.uk/content/training-partnership-scheme<br />
4<br />
Leadership and<br />
Change in <strong>Oil</strong><br />
and <strong>Gas</strong><br />
5<br />
Strategic<br />
Issues for IOCS<br />
and NOCS<br />
6<br />
Long Term Issues<br />
for <strong>Oil</strong> and <strong>Gas</strong><br />
ALLOCATION AND CONTROL<br />
OF RISK<br />
• The role of the operator<br />
• The Operator/Non-operator<br />
relationship<br />
• Contracting with third<br />
parties<br />
• Non-performance and<br />
liability<br />
ALLOCATION OF REWARD<br />
• Receipts by the operator<br />
• Benefit of contracts<br />
entered into by the<br />
operator<br />
• The right and obligation to<br />
take production in kind<br />
• Arrangements to lift<br />
and/or take production<br />
THE ROLE OF THE STATE<br />
• Participation<br />
• Stability<br />
• Enforcement<br />
OIL & GAS<br />
IN-HOUSE<br />
TRAINING<br />
www.falconbury.co.uk/inhouse<br />
Falconbury work with global <strong>Oil</strong><br />
and <strong>Gas</strong> companies to design<br />
and deliver training programmes<br />
in-house. Our In-house team run<br />
finance, strategic and<br />
understanding oil and gas<br />
industry courses for mid to<br />
senior management.<br />
For more information please<br />
contact Caroline Glen on:<br />
+44 (0)20 7729 6677<br />
or email:<br />
inhouse@falconbury.co.uk<br />
<strong>Oil</strong> and <strong>Gas</strong> organisations face<br />
many strategic challenges including<br />
what type of organisation to be,<br />
where to compete, how to position<br />
against competition. However,<br />
implementing any strategy<br />
successfully requires a careful mix<br />
of leadership and management<br />
techniques throughout the<br />
organisation. Recent cases have<br />
highlighted that trade-offs need to<br />
be made and choices clearly<br />
communicated in all areas, but<br />
especially in the key challenges<br />
between safety, environmental and<br />
profitability issues. Add to that the<br />
challenge of working across<br />
cultures and different drivers being<br />
a leader in this industry becomes<br />
complex. This module will enable<br />
you think through these issues and<br />
to create some action plans for<br />
yourself and your real team<br />
members.<br />
• What are the main challenges in<br />
leading and managing people?<br />
• Leadership versus management<br />
– where should we invest our<br />
time?<br />
• The inevitability of change –<br />
how to keep focused on the<br />
changing environment<br />
• Creating the culture –<br />
demonstrating through action<br />
the balance between safety<br />
environmental and profit issues<br />
• How communication really<br />
happens<br />
• Working with different cultures<br />
• Action Planning<br />
NOCs are becoming the<br />
main industry players with<br />
their control of over 70<br />
percent of proven oil<br />
reserves. At the same<br />
time, there is growing<br />
concern over the future of<br />
the IOCs as they struggle<br />
to generate sufficient<br />
shareholder value to<br />
ensure their survival. Both<br />
have differing management<br />
objectives and strategies.<br />
This module will consider<br />
the strategic issues facing<br />
both types of company and<br />
also consider their future<br />
roles, both individually and<br />
collectively.<br />
• The financial strategy of<br />
the IOCs<br />
• Why the IOCs have been<br />
struggling to generate<br />
shareholder value?<br />
• What are the future<br />
strategic options for the<br />
IOCs?<br />
• What are the prospects<br />
for another round of IOC<br />
mega-mergers?<br />
• What are the different<br />
types and strategies of<br />
NOCs?<br />
• How to measure the<br />
performance of NOCs?<br />
• What is the “national<br />
mission”?<br />
• What future directions<br />
might the NOCs take?<br />
“I never thought that I would learn so many<br />
important things in such a short period of time.<br />
Very well structured course”<br />
Georgios Poularas, Managing Director, Bernhard Schulte (Hellas) SPLLC<br />
This will identify and discuss the<br />
key elements determining the<br />
international <strong>Oil</strong> and <strong>Gas</strong><br />
operating environment in the next<br />
20 years. In particular it will focus<br />
on the major structural changes<br />
which are taking place in terms of<br />
oil demand, supply and pricing as<br />
well as environmental drivers. In<br />
addition it will address issues<br />
arising from the shifts in relative<br />
power between the producers and<br />
consumers; East and West. What<br />
are the implications for your<br />
organisation?<br />
• <strong>Oil</strong> prices and the market –<br />
what happens next?<br />
• Is the supply squeeze real –<br />
can it be avoided?<br />
• How will oil demand adapt to<br />
supply limitations?<br />
• How will the industry structure<br />
change in the context of<br />
IOC/NOC relations<br />
• The growing internationalisation<br />
of gas markets<br />
• Prospects for <strong>Oil</strong> and <strong>Gas</strong> in<br />
low carbon transition<br />
BUSINESS CASE<br />
PRESENTATIONS<br />
This module will run<br />
throughout the programme<br />
and is the opportunity for<br />
participants in small project<br />
teams to present a<br />
business case to a panel.<br />
Individuals will be<br />
encouraged to draw on the<br />
insight and learning from<br />
each of the preceding<br />
modules to inform thinking<br />
in formulating their<br />
business cases. The panel<br />
will be invited to listen to<br />
the final business case<br />
presentations from the<br />
project teams, question<br />
their thinking and then<br />
provide feedback and<br />
evaluation.<br />
Email: bookings@falconbury.co.uk Online: www.falconbury.co.uk
Expert training faculty<br />
Course Director<br />
Professor Paul Stevens has been involved with the International oil and gas<br />
industry for over 35 years. In March 2009 he was presented with the OPEC Award<br />
in recognition of an outstanding contribution to the understanding of the<br />
international oil industry. He was educated as an economist and as a Middle East<br />
specialist at Cambridge University and the School of Oriental and African Studies<br />
in London. He has successfully combined an academic career with extensive<br />
consulting activity. He has taught at the American University of Beirut in Lebanon,<br />
the University of Surrey in England, Imperial College London and the IFP in Paris.<br />
He has been the professor of Petroleum Policy and Economics at the Centre for<br />
Energy Petroleum and Mineral Law & Policy, University of Dundee, Scotland, since<br />
BP created the Chair in 1993 and its currently Senior Research Fellow (Energy) at<br />
Chatham House (The Royal Institute of International Affairs) in London.<br />
Paul has acted as a consultant to numerous clients including BP, Shell, Saudi<br />
Aramco, The World Bank, The Asian Development Bank the EU, and on a<br />
governmental level with China, Colombia, Japan, Lebanon, Papua New Guinea,<br />
Peru, Qatar, Romania and Saudi Arabia. He has also had considerable experience<br />
in running professional training courses, including those linking economic<br />
concepts with the practicalities of the international petroleum business and the<br />
impact of political factors. Such courses have been run in the US, UK,<br />
Netherlands, UAE, Papua New Guinea, Peru, Romania and Venezuela.<br />
Course Presenters<br />
Booking your place<br />
To reserve your space on this<br />
exceptional development programme<br />
please send your booking via:<br />
Email bookings@falconbury.co.uk<br />
Web www.falconbury.co.uk<br />
Call +44 (0)20 7729 6677<br />
Fax +44 (0)20 7729 6110<br />
Post Falconbury Ltd<br />
10-12 Rivington Street<br />
London EC2A 3DU, UK<br />
Date and venue<br />
6-10 December 2010<br />
The Park Lane Hotel<br />
Piccadilly, London W1J 7BX<br />
Tel: +44 (0)207 290 7294<br />
Web: www.sheratonparklane.com<br />
Dr Ken <strong>Mildwaters</strong> is an oil and gas legal consultant. He read jurisprudence<br />
(B.Juris. (Hons)) and law (LL.B) at the University of Western Australia and law<br />
(Ph.D.) at the Centre for Petroleum and Mineral Law Studies at the University of<br />
Dundee, Scotland. In 1998/1999 he was a Visiting Scholar at the Graduate<br />
School of Business Administration at Harvard University and lectures at the<br />
Centre for Petroleum and Mineral Law Studies. Ken also leads his own legal<br />
consulting firm that specialises in legal and negotiation issues in the natural<br />
resources sector. He has advised a number of organizations globally on the legal<br />
aspects of: exploration, development, production, supply and sales activities in<br />
the oil, gas and minerals sectors.<br />
George Fildes specialises in financial training and consultancy. With over twenty<br />
years experience in general management, George’s experience spans business<br />
management, logistics, customer operations and financial management. He has<br />
been involved with mature, turnaround and start-up companies. George’s works<br />
globally with organizations he has developed a series of tailored business<br />
improvement programmes focusing on financial understanding for clients who<br />
include: SASOL, BBC, Exel, Thames Water, Portakabin, Calor <strong>Gas</strong>, Pfizer, Toshiba,<br />
3M and HBOS. George is a charted management accountant (FCMA) with a<br />
Cranfield <strong>MBA</strong>.<br />
Paul Blackhurst is a consultant, speaker, trainer, coach and facilitator. He has<br />
worked in four continents in 45 countries and has a track record of designing and<br />
delivering successful consulting and development projects for blue-chip clients.<br />
Paul has a rare mix of background and education which helps him to combine the<br />
hard aspects of strategic choice and analysis with the “softer” aspects of change<br />
management, leadership and people management. He has worked successfully<br />
with several clients in the <strong>Oil</strong> and <strong>Gas</strong> Industry including designing a major<br />
leadership programme for BP. Prior to in-house roles with MCE/AMA, Paul worked<br />
in a series of executive positions in multinational organisations such as SKF,<br />
Milacron and GTE. Paul has a BSc. degree from the University of Birmingham and<br />
an <strong>MBA</strong> from Bradford University. He has also pursued Doctoral studies at Henley<br />
Management College. In addition to his academic qualifications, Paul holds an<br />
Advanced Diploma in Management Consultancy from Henley Management<br />
College, a Diploma in Organisational Development from NTL (USA) and a Diploma<br />
in Marketing.<br />
Timetable<br />
Attendees are asked to arrive promptly for<br />
registration at 9.30am on day one. The<br />
course will begin at 9am on each of the<br />
following days and finish by 5.30pm.<br />
The course consists of five intensive days<br />
of training. Day five will end at 4pm to allow<br />
more time for travel home.<br />
Some of the <strong>Oil</strong> & <strong>Gas</strong> organisations who have<br />
sent participants on Falconbury events…<br />
Abu Dhabi Company for Onshore <strong>Oil</strong><br />
Operations • Gaz de France • Kuwait National<br />
Petroleum Co • ONGC • Shell UK Ltd •<br />
Sonangol EP • Total E&P UK Ltd • Wintershall<br />
AG • Yemen <strong>Gas</strong> Co • ExxonMobil Petroleum<br />
& Chemicals BVBA • PETROBRAS<br />
Telephone: +44 (0)20 7729 6677<br />
Visit the website: www.falconbury.co.uk
Book now for<br />
The ‘Mini-<strong>MBA</strong>’ for the<br />
<strong>Oil</strong> & <strong>Gas</strong> Industry<br />
Yes I wish to attend:<br />
Please quote your reference number:<br />
6187/<br />
6-10 December 2010, London, UK Ref: 1574<br />
Please photocopy this form to fax your booking or to register more than two delegates<br />
Please note if you are an EU organisation registered for VAT in your own country<br />
please use the price before VAT<br />
IT IS IMPORTANT TO FILL OUT ALL THE INFORMATION BELOW<br />
First participant’s details<br />
£3299 + VAT = £3876.33 €4125 + VAT = €4846.88 Full Price<br />
£2309 + VAT = £2713.08 €2888 + VAT = €3393.40 Partnership Price<br />
Mr/Mrs/Ms (surname) ________________________________________________________________________________________<br />
First names___________________________________________________________________________________________________<br />
Job title ______________________________________________________________________________________________________<br />
Tel ___________________________________________________________________________________________________________<br />
Email ________________________________________________________________________________________________________<br />
Any special requirements ______________________________________________________________________________________<br />
Second participant’s details<br />
£2804.15 + VAT = £3294.88 €3506.25 + VAT = €4119.84 SAVE 15%<br />
£2309 + VAT = £2713.08 €2888 + VAT = €3393.40 Partnership Price<br />
Mr/Mrs/Ms (surname) ________________________________________________________________________________________<br />
First names___________________________________________________________________________________________________<br />
Job title ______________________________________________________________________________________________________<br />
Tel ___________________________________________________________________________________________________________<br />
Email ________________________________________________________________________________________________________<br />
Any special requirements ______________________________________________________________________________________<br />
Contact details (ALL INVOICES WILL BE ADDRESSED TO THIS CONTACT)*<br />
Mr/Mrs/Ms (surname) ________________________________________________________________________________________<br />
First names __________________________________________________________________________________________________<br />
Job title ______________________________________________________________________________________________________<br />
Tel ___________________________________________________________________________________________________________<br />
Email ________________________________________________________________________________________________________<br />
Organisation details<br />
Company ______________________________________________________________________________________________________<br />
Address _______________________________________________________________________________________________________<br />
_____________________________________________________________________________________________________________________________________________________________________<br />
Postcode ________________________________________ Country ____________________________________________________<br />
Tel ___________________________________________________Fax_____________________________________________________<br />
Payment details<br />
NB Please note that payment must be made in advance of the event, Falconbury reserves<br />
the right to refuse admission if payment has not been received.<br />
I enclose a cheque made payable to Falconbury Ltd PO Number ________________<br />
I would like to pay by bank transfer (BACS) payment:<br />
In GBP Sterling (£) to Nat West Sort Code 60-04-16 • Account No. 30212820<br />
In Euros (€) to Nat West Sort Code 60-04-16 • Account No. 90618831<br />
IBAN No. GB78NWBK60721190618831<br />
VAT NUMBER FOR EU COUNTRIES ONLY ______________________________________________________________________<br />
Card no.<br />
Please charge my credit card Mastercard Visa<br />
Expires<br />
Security number (last three digits on signature strip)<br />
Alternatively book via our secure booking form on our website or call us with your card details.<br />
Cardholder name ___________________________________________________________________________________<br />
Signature____________________________________________________________________________________________<br />
* Contact details above must be those of the cardholder<br />
5 WAYS TO BOOK<br />
Call +44 (0)20 7729 6677<br />
Fax +44 (0)20 7729 6110<br />
Email bookings@falconbury.co.uk<br />
Online www.falconbury.co.uk<br />
Post Falconbury Ltd., 10-12 Rivington Street<br />
London EC2A 3DU, UK<br />
Date and location<br />
This training course will be held on:<br />
6-10 December 2010<br />
The Park Lane Hotel, Piccadilly, London W1J 7BX<br />
Tel: +44 (0)207 290 7294 • Web: www.sheratonparklane.com<br />
Fee<br />
The fee for this five-day training programme includes all written materials,<br />
lunch and refreshments.<br />
How to register and pay<br />
A VAT invoice and booking confirmation will be sent within 7 days, please<br />
contact us if you have not heard anything after that time. Payment can be made<br />
by credit card, by bank transfer (for bank account details please see payment<br />
details section of booking form) or by cheque made payable to Falconbury Ltd<br />
and posted to the address above. VAT no. 770008751. Any questions please<br />
contact CUSTOMER SERVICES on +44 (0)20 7729 6677. ALL PAYMENTS<br />
MUST BE RECEIVED IN ADVANCE OF THE EVENT<br />
VAT Reclaim – International Delegates<br />
If you are attending the course from outside the UK you can reclaim the VAT<br />
payable through HM Customs & Excise please visit their website at<br />
http://www.hmrc.gov.uk for a downloadable form or contact our customer<br />
services on info@falconbury.co.uk for more information.<br />
Multiple booking discounts<br />
A multiple booking discount of 15% is available on the 2nd and subsequent<br />
delegates booked at the same time from the same organisation. This<br />
discount can apply to any online discount but, unless otherwise stated this<br />
may not be used in conjunction with any other offer or the Falconbury<br />
Training Partnership Scheme.<br />
Accommodation<br />
Accommodation is not included in the course fee but we are able to help<br />
you find accommodation in the area. Information will be sent with the<br />
booking confirmation but if you have any queries in the meantime please<br />
contact our customer services on +44 (0)20 7729 6677.<br />
INTERESTED IN PROMOTING YOUR ORGANISATION<br />
TO OUR DELEGATES<br />
For more information on sponsorship, exhibition and insert<br />
opportunities please contact Gordon Darling on<br />
gordon.darling@falconbury.co.uk or +44 (0)20 7729 6677<br />
Always read the small print<br />
CANCELLATIONS AND TRANSFER:<br />
Once we have received your booking the<br />
place(s) are confirmed.<br />
Up to 28 days before the course<br />
• Cancellation – 10% administration fee<br />
• Transfers – Free of charge<br />
• Substitute delegates – Free of charge<br />
27 to 14 days before the course<br />
• Cancellations – 100% fee<br />
• Transfers – 10% fee<br />
• Substitute delegates – Free of charge<br />
13 to 0 days before the course<br />
• Cancellations – 100% fee<br />
• Transfers – 100% fee<br />
• Substitute delegates – Free of charge<br />
A maximum of one transfer is allowed.<br />
After the transfer no cancellation can be<br />
accepted and the full invoiced fee will be<br />
charged. Transfers are subject to payment<br />
of the difference on higher value courses.<br />
ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM<br />
PARTNERSHIP CONDITIONS: The Falconbury Training Partnership Scheme cannot be<br />
used in conjunction with any other discount offer, including multiple booking discounts,<br />
unless otherwise stated or negotiated.<br />
PLEASE NOTE: Falconbury Ltd reserve the right to change the content and timing of the<br />
programme, the speakers and the date and venue due to reasons beyond their control. If<br />
in the unlikely event that the course is cancelled Falconbury will refund the full amount<br />
and disclaim any further liability.<br />
DATA PROTECTION: The personal information provided by you on this form will be held on<br />
a database. Sometimes your details may be made available to external companies for<br />
marketing purposes. If you do not wish your details to be used for this purpose please write<br />
to: The Database Manager, Falconbury Ltd, 10-12 Rivington Street, London EC2A 3DY, UK.<br />
ENQUIRIES: If you have any queries about registration or payment please do not hesitate<br />
to contact our customer services department on +44 (0)20 7729 6677.<br />
Falconbury registered address: Acre House, 11-15 Williams Road, London, NW1 3ER. Company No. 3937398