INDUSTRIAL TRAINING HANDBOOK

INDUSTRIAL TRAINING
HANDBOOK
FACULTY OF INFORMATION MANAGEMENT
UNIVERSITI TEKNOLOGI MARA
1

TABLE OF CONTENT
1.0 OVERVIEW OF INDUSTRIAL TRAINING
1.1 Introduction 4
1.2 Objectives of the Industrial Training 4
1.3 Registration 4
1.4 Attachment Arrangement 4
1.5 Attachment Confirmation 5
1.6 Report Duty at the Training Placement 5
1.7 Change of Training Placement 5
1.8 Ethical Conduct during the Training 6
1.8.1 Discipline and Regulations 6
1.8.2 Attendance/Absence 6
1.8.3 Log Report 7
1.8.4 Confidentiality of Organization’s Information 7
1.9 Insurance 7
1.10 Assessment 7
1.11 Industrial Training Supervision 8
2.0 ACADEMIC WRITING FOR INDUSTRIAL TRAINING PROJECT
2.1 Overview 9
2.2 Topic 9
2.3 Scope 9
2.4 Literature Review 10
2.5 Data Collection 10
2.6 Results 11
2.7 Conclusion and Recommendation 11
2.8 Timing 11
2.9 Report 12
2.10 Presentation 12
3.0 REPORT WRITING GUIDELINES
3.1 Order of Contents 13
3.1.1 Preface 13
3.1.2 Text 14
3.1.3 Supplement 14
3.2 Format
3.2.1 Binding 15
3.2.2 Length 15
3.2.3 Printing 15
3.2.4 Margins 15
2

3.2.5 Page Numbering 16
3.2.6 Sub-topics 16
3.2.7 Tables 16
3.2.8 Figures 16
4.0 CONCLUSION 17
APPENDICES
Appendix A Industrial Training Flowchart
Appendix B Log Book Report Template
Appendix C Performance Criteria for Industrial Evaluation
Appendix D Performance Criteria for Industrial Training Report
Appendix E Performance Criteria for Academic Writing report
Appendix F Performance Criteria for Individual Presentation
Appendix G Industrial Training Academic Writing Form
Appendix H Overall Content of the Report
Appendix I Sample of the Cover Page for the Report
3

1.0 OVERVIEW OF INDUSTRIAL TRAINING
1.1 Introduction
The Industrial Training subject IMC690 provides pre-professional work
experience with specific assignments and responsibilities. This paper involve
480-hour equivalent work placement, paid or unpaid, located in an approved
industrial site, working under the supervision of an experienced Information
Professional. During the industrial training, the student is expected to contribute
to the activities of the workplace and to meet the same demands of work
production and responsibility expected by the organization of its regular
employees. An Industrial Training programmed is relevant to a student’s personal
career interests and improve their marketability after graduation.
1.2 Objectives of the Industrial Training
The objectives of the Industrial Training are:
- To provide pre-professional work experience with specific assignments
and responsibilities.
- To encourage/stimulates a personal career interests, serving as a bridge
between university and the world of work.
- To help students improve their marketability after graduation.
- To encourage students to apply the skills and knowledge gained at the
university to benefit the organizations.
- To adapt managerial and technical skills in a library and information
environment.
1.3 Registration
Before a student is allowed to undergo the industrial training, they should PASS
ALL PRE-REQUISITE SUBJECTS.
Once eligible, the students need to follow the proper procedures for the industrial
training. The students have to plan at least ONE (1) semester prior to the one in
which the training will take place. The procedures are attached in APPENDIX A.
Students also need to register IMC690 via student portal on the first week of the
semester.
1.4 Attachment Arrangement
To fulfill the industrial training requirement, the students MUST undergo at least
FIVE (5) MONTHS training at the organization approved by the faculty.
4

To fulfill the faculty’s requirement, students should involve in information
management related work during their training. This might include areas such as
library science, resource center management, and records management and
information management system.
1.5 Attachment Confirmation
Students need to proposed place of their training by fill-in industrial form not less
than ONE (1) semester before the training begins.
The confirmation of the industrial training attachment is done once the
coordinator received the offer letter from the relevant organization.
Every student is assigned with a faculty supervisor by the Faculty or Regional
centre.
1.6 Report Duty at the Training Placement
Students are required to report at the relevant organization as directed in the
attachment/offer letters. Usually the training starts in the first week of a new
semester begin.
When reporting, students are required to bring along the following:
a. Attachment letter from Faculty of Information Management (FIM) to
undergo the training.
b. UiTM Student’s ID Card
c. Log book
d. Industry evaluation form
e. Attendance form
Students are compelled to:
a. Settle all payments with respects to their studies.
b. Registered and validate IMC690 paper via student portal.
1.7 Change of Training Placement
Students are NOT ALLOWED to change their training placement once
confirmation has been made by the Faculty. To ensure problems are solved
amiably, students should discuss any arising matters with regards to their
attachment with the Faculty.
Any students found to have changed their training placement without proper
written authorization from Faculty will be considered as disobeying the
regulation/industrial training ethics and will be barred from undergoing the
5

training and consequently be ordered to repeat the industrial training in the
following semester.
Faculty will only consider a change of the training placement with the presence of
a medical certificate for medical reasons.
1.8 Ethical Conduct during the Training
Students must adhere to the following rules and regulations during the training.
1.8.1 Discipline and Regulations
- It is the duty of the student to show constant high self-discipline and
conduct that truly represents the disposition of a UiTM student while
undergoing training or when he/she is outside the training placement.
- Every student must perform his/her training with full dedication and
concentration.
- Every student must obey and respect his/her training supervisor
throughout the training. He/She must abide by the rules and regulations
set forth by the Employer and the Department to which he/she is
assigned.
- Every student must avoid causing damage or misappropriate any property
belonging to the company.
- Every student must behave and wear proper attire during the industrial
training period, in line with the requirement of the rules and regulations of
the organization the students are attached to.
- “Akta Universiti dan Kolej Universiti (AUKU),Akta 174 (Akta Institusiinstitusi
Pelajaran (Tatatertib) 1976)” and others related act implemented
by the UiTM are enforced upon students throughout the duration of the
industrial training.
- If the Employer terminates the Industrial Training for “just cause”, for
example, absenteeism or failure to follow safety, security and other
policies and procedures, the student will receive a failing grade of “F.” If
the termination is not for “just cause”, for example, downsizing or
liquidation, the student is required to find another Company and continue
the Industrial Training in the same semester or the student can continue
the is require in the following semester.
1.8.2 Attendance/Absence
Every student must make him/her available throughout the working hours as
specified by their training placement.
Students are not allowed to take leave without permission given by the
organization. Any students who took more than six days leave (including
6

emergence leave/medical certificate) can be consider as not fulfill the industrial
training requirement and will be ask to repeat the industrial training.
1.8.3 Log Report
Students have to fill in their log report to prove their work/activities that have
been completed for the day. Writing must be in English, neat, and legible. This
log report is useful as a guide to write the industrial training report. Students
must also bring along the log report to the training every day and obtain weekly
employer/supervisor signature. The log report template can be found in
APPENDIX B.
1.8.4 Confidentiality of Organization’s Information
Every student is prohibited from revealing any classified information pertaining to
the organization that he/she is attached to. Students are also prohibited from
copying, printing or taking pictures of any document or equipment deemed secret
by the organization.
UiTM will presume that students who disclose trade secrets of the organization
as disobeying the ethical conduct/rules of industrial training.
1.9 Insurance
During the training students will be covered automatically by insurance on the
arrangement of UiTM. Should there occur any incidences resulting in a
permanent handicap, students should:
a. Lodge a police report within 24 hours period.
b. Request a written report from the training placement.
c. Inform and send all related documents to UiTM for further actions for
insurance claims.
1.10 Assessment
To determine the student grading for the Industrial Training, the following
contribute to the assessment:
Evaluation reports of the 20%
organization
Presentation of academic 20%
writing
Written report 20%
Academic writing 40%
TOTAL 100%
7

All the assessment will be based on the industrial training rubric form, See
APPENDIX C, D, E, F.
Every student must submit the industrial training report to the faculty supervisor
ONE (1) week after the presentation of the academic writing.
In order to pass the industrial training, a student has to obtain at least 50% of the
total marks. A student who fails the industrial training is required to repeat the
training.
a. Failure to submit the deliverables (industrial training report, Industry
evaluation form, log book, academic writing report and presentation) within
the semester registered will cause the student to fail the subject.
1.11 Industrial Training Supervision
The supervisor from the faculty will do the face to face supervision at least ONE
(1) time during the industrial placement.
During the supervision the supervisor need to check:
The Log book
Progress of the Academic Writing
Feedback/complaint from the student
8

2.0 ACADEMIC WRITING FOR INDUSTRIAL TRAINING PROJECT
2.1 Overview
This guideline is prepared to assist both students and supervisors in constructing
an academic project during a period of industrial training to be undertaken by the
students. While they are able to gain genuine work experience, a good platform
for a better learning curve is included through which students will also investigate
information-related problems. A topic, which is of particular interest to the student
and, of the benefit to the practical workplace must be appropriately chosen and
emphasized. Upon its completion, every student will produce academic
writing that demonstrates the ability to accumulate, analyze, evaluate and
synthesize wide-ranging information relevant to this project.
2.2 Topic
The purpose of this project is to require students to explore the real issues in
information management area, particularly derived from what occurs at the
practical workplace. In the first or second week of the industrial training, each
student is required to initiate a discussion with the organization in order to identify
the possible problems or issues to be investigated.
As a result of this meeting, both parties need to mutually agree upon a specific
topic that is of the interest to the organization. The chosen topic should be made
known to the appointed faculty supervisor with immediate effect for his/her prior
approval before the first consultation begins. The students need to fill-in the
industrial training academic writing form (APPENDIX G). It may be necessary to
conduct some preliminary study on a topic to confirm that there is sufficient
information available to complete the project.
2.3 Scope
Students are allowed to gauge perceptions (i.e., satisfaction, awareness, and
acceptance) of targeted populations, in which a proper survey or descriptive
study on specific topics will be carried out.
They may also focus on either proposing or developing appropriate productbased
solutions to information problems. The solution is expected to be an
information-based output, either in the form of proposal or finished product
(i.e. Web portal, application program, database system, etc.).
9

A case study analysis is another alternative available for students to examine
on how a chosen library department (i.e., acquisition, cataloging, and
circulation) responds to pertinent issues/problems in regard of specified
tasks/services. This will include an analysis of the extent to which these
responses have been a success or failure. The findings will be supported with
literature (for any significant gap discovered) to offer recommendations and/or
action plans for improvement, such as in the form of changes to the staffing
structure, management of resources, and implementation strategy.
2.4 Literature Review
It often happens in industrial settings that someone will carry out an entire
project, without a search of the literature, which should not be the case for this
project. A literature review is necessary to determine what is already known
about the problem.
This is very important that students should exhibit their ability to recognize and
select from literature the suitable principles, methods or tools to be adopted into
the project, either totally or partially. A minimum of 10 references need to be
critically reviewed and included in the report.
2.5 Data Collection
Data collection is a main activity in this project. Plenty of data are reachable via
multiple sources depending upon the nature of the project.
The processes, procedures and resources that will be utilized to complete data
collection should be properly planned and organized.
Questionnaire is the suitable instrument to conduct a survey in order to gather
factual data in the form of perceptions/opinions of a selected population.
Interview would be appropriate if the project aim is to uncover feedbacks from
more focused respondents, useful to comprehend in-depth problems for
generating or recommending solutions to specific functions/tasks.
Other tools (such as observation, document analysis etc.), where necessary,
may be considered as valid, subject to the approval of the supervisor.
10

2.6 Results
The nature of results depends on the nature of project.
For a survey or descriptive study, students are expected to make careful
description of the numerical data such as measures of central tendency
including the mean, median, mode, deviance from the mean, variation,
percentage, and correlation between variables.
A comprehensive description of an information-based product should be
provided if it is to be developed or proposed (as a solution to problem). This
should include detailed product information (features, functions, flow of
process, benefits, etc.) and also the required technical specifications
(hardware, software, etc.). Evidences should be compiled, documented or
attached in the report, where applicable.
A detailed report that indicates a well-executed case study analysis should be
prepared. A proper selection of data gathering technique such as SWOT
analysis method would be helpful to accumulate a sufficient amount of
information. Draw upon the information gathered and identify the steps taken
(or not taken) by the chosen library department in response to the need to
overcome specific problems. Highlight whether or not each aspect of the
response met its goal and whether the overall response was well-planned.
Propose alternative or improved action plans using specific examples that
would be adequately adopted into practice, and support the suggestions with
appropriate data, and also with applicable theories, principles, models, etc.,
which have been acquired early on during the process of literature review.
2.7 Conclusions and Recommendations
The conclusions are statements, observations, determinations and inferences
that are possible because of the work the student has done. Recommendations
for further work that might be carried out as a result of this work are included in
this section.
2.8 Timing
The project report is expected to be completed by the end of the industrial
training. It is advisable that a draft of the report to be submitted to the faculty
11

supervisor for review prior to the submission of the final version. Only a copy of
hardbound report should be submitted to the faculty supervisor before or on the
deadline specified.
2.9 Report
Academic writing for industrial training project is expected to fulfill the
requirement to produce a comprehensive report. The report should be about 30-
50 pages, and will be evaluated by the faculty supervisor. It should follow the
specific format given below, unless modifications are approved/requested by the
faculty supervisor:
Cover Page
Title
Table of Contents
Abstract (with keywords)
Acknowledgements
Introduction
- Problems
- Objectives
- Justification
Literature Review
Data Collection Methods
Results
Discussion (evaluation of results)
Conclusions and Recommendations
References
Appendices
2.10 Presentation
Every student will need to be at the faculty on a predetermined date to present
the final report of his/her project. Appropriate use of presentation slides is
necessary to ensure systematic organization and flow of information to be
conveyed during this session.
12

3.0 REPORT WRITING GUIDELINES
3.1 Order of Contents
The structure of the report is based on a standard format which contains the
following sections:
a. Preface
b. Text
c. Supplement
An example of the overall content can be referred to APPENDIX H.
3.1.1 Preface
a. Declaration Page
This page contains the declaration of the student on the originality of his/her
work. This page must be endorsed and signed by the student.
b. Abstract Page
Generally the abstract is written after the completion of the text of the report. It
summarizes the structure of the whole text and the major facts it contains. It
should be written in the same language as that used in the text and contained not
more than 250 words. It should be in ONLY one paragraph.
c. Acknowledgement Page
This sub-section is not compulsory but most reports convey appreciation to those
who have been involved in the study.
d. Table of Contents
The Table of Contents lists the chapters, topics and sub-topics together with their
page numbers. Sub-topics and topics should be labeled according to the
chapter, for example, the first topic in Chapter 1 should be marked 1.1 and the
first sub-topic, 1.1.1. The use of letters in parenthesis (for example, 1.3.7 (a)) is
appropriate as a means of differentiating sub-topics of the same topic from each
other. This numbering system provides a clear picture of the relationship
between chapters and topics and shows how they are connected.
13

e. List of Figures
This list contains the titles of figures, together with their page numbers, which are
listed in the text or in the appendix. The numbering system is the same as that
used for topics, for example; Figure 1.3, Figure 1.3.7 and Figure 1.3.7 (a).
f. List of Tables
This list contains the titles of tables, together with their page numbers, which are
listed in the text or in the appendix. The numbering system is the same as that
used for topics, for example; Table 1.3, Table 1.3.7 and Table 1.3.7 (a).
g. List of Appendices
This list contains the appendix number, and title of the appendix.
3.1.2 Text
The text would consist of the following chapters:
Chapter 1: Introduction
Chapter 2: Organization Information
Chapter 3: Industrial Training Activities
Chapter 4: Conclusion
3.1.3 Supplement
Specific items which were not included in the main body of the text should be put
in this Additional/Supplementary Section. Typically this section includes the
following:
a. Appendices consist of additional illustration of the text. The appendix
supports the written text of the report.
b. References/Bibliography
All works or studies referred to in the report in the form of quotations or
citations must be included in the bibliography. The References /
Bibliography should be written in the specific format approved by the
Faculty. Each reference should be written in single spacing format and a
double space should be left between references. The reference writing
14

3.2 Format
should follow the APA style. The detailed information about the APA style
could be found in http://apastyle.apa.org/
3.2.1 Binding
ONE (1) HARD COVER copy of the report should be submitted to the supervisor.
Refer to the illustration of the cover page in APPENDIX I. The size of the cover
page is A4.
3.2.2 Length
The length of the report is not specific but the ideal length is 30 – 50 pages (body
of the report).
3.2.3 Printing
Sections should be typed using a font such as Times New Roman or Arial, font
12. A high quality laser or ink-jet printer should be used for the printing.
Any amendments or corrections should be carefully inserted in the text. The use
of cellophane tape is not allowed.
The body text should be typed with double spacing. Single-spacing is only
permitted in tables, long quotations, short footnotes, notes and citation and the
bibliography/references.
3.2.4 Margins
The text should have the following margins:
Top: 2.0 cm
Right: 2.0 cm
Left: 4.0 cm
Bottom: 2.0 cm
Additional guidelines need to be followed:
- All tables and figures must be placed within the specified margins.
- The last paragraph of the page should contain at least two sentences. If it
does not, the paragraph should begin on the next page.
15

3.2.5 Page Numbering
All page numbers should be printed 1.0 cm from the bottom margin and placed at
the right hand side without punctuation.
Fonts 8 are recommended for numbers.
Roman numerals (i, ii, iii, etc) should be used in the preface section. Although
the Title Page is the first page of the Preface, no number is printed on it.
Numbering begins on the second page with (ii).
3.2.6 Sub-topics
No specific arrangement is required for the numbering of sub-topics but,
whatever arrangement is adopted, it must be consistent.
3.2.7 Tables
Tables are printed within the body of the text at the centre of the frame and
labeled accordingly to the chapter in which they appear. Thus, for example,
tables in Chapter 3 are numbered sequentially: Table 3.1, Table 3.2 etc.
The table label is placed above the table itself and has a format of the type:
Table 3.1
TABLE
If the table contains a citation, the source of the reference should be placed
below the table.
3.2.8 Figures
Figures, like tables are printed within the body of the text at the centre of the
frame and labeled accordingly to the chapter in which they appear. Thus, for
example, figures in Chapter 3 are numbered sequentially: Figure 3.1, Figure 3.2
etc.
Figures, unlike text or tables, contain graphs, illustrations or photographs and,
the labels are placed at the bottom of the figure rather than at the top.
16

FIGURE
Figure 3.1
If the figure contains a citation, the source of the reference should be placed at
the bottom, after the label.
4.0 CONCLUSION
Through the Industrial Training, students will not only gain the exposure and the
experience from the industry, but will also able to prepare a good report. It is
hoped that students will be benefited by these general guidelines and to meet the
minimal format requirements set by the Faculty to complete the Industrial
Training and the report.
17

APPENDIX A
Industrial Training Flowchart
Start
List of
companies for
organization
Industrial training briefing to
students 2 weeks after semester
begins
Submit cover letter, resume and
supporting letter to the related
organization
No
Application
successful?
Yes
Notify the students (give
a copy of offer letter to
the students)
Online Course Registration
within ADD/DROP PERIOD
Supervisor Assignment
Industrial Training commences for
five (5) month (with extensive
communication with faculty
supervisor)
Presentation
Submit 1 copies of
report (a week after
presentation at
faculty) to the
supervisor
Endorsement of
Industrial Training
result by the faculty
End
18

APPENDIX B
Log Books Report Template
Date Exact Nature of Work Done Supervisors Remarks
2 September 2013
I was assigned to conduct
information skill session for a
group undergraduate by Mr. Hafiz
(Reference Librarian).
3 September 2013
Duty at the reference desk from
10.00 am to 11.00 am
19

APPENDIX C
PERFORMANCE CRITERIA FOR
INDUSTRIAL EVALUATION
Performance Criteria
Marks Allocated
1. Application of knowledge 10%
2. Acquiring of knowledge at workplace 20%
3. Habit of self-learning 5%
4. Participation 10%
5. Teamwork 10%
6. Commitment 10%
7. Communication Skill 10%
8. Expression Skill 5%
9. Human Relation 5%
10. Positive Thinking 5%
11. Responsibility 5%
12. Punctuality 5%
Overall Assessment 100%
Assessor : Industry
Marks Allocated From Overall Assessment : 20%
20

APPENDIX D
PERFORMANCE CRITERIA FOR
INDUSTRIAL TRAINING REPORT
Performance Criteria
Marks Allocated
1. Formatting
Cover page
Title page
Numbering
Font / Font size
Introduction
Acknowledgement
Content
Conclusion
Tables
Figures
15%
2. Application of knowledge, concepts and skills 20%
3. Contents 25%
4. Organization 20%
5. Conclusion 20%
Overall Assessment 100%
Assessor : Supervisor
Marks Allocated From Overall Assessment : 20%
21

APPENDIX E
PERFORMANCE CRITERIA FOR
ACADEMIC WRITING REPORT
Performance Criteria
Marks Allocated
1. Identification of Main Issues/ Problems in Organizations 30%
2. Data Collection 15%
3. Analysis of Data 15%
4. Findings & Recommendation 30%
5. Formatting 10%
Overall Assessment 100%
Assessor : Supervisor
Marks Allocated From Overall Assessment : 40%
22

APPENDIX F
PERFORMANCE CRITERIA FOR
INDIVIDUAL PRESENTATION
Performance Criteria
Marks Allocated
1. Introduction 5%
2. Contents
(Appropriate content of the topic for presentation
including examples or illustration, conclusion
should briefly describe learning experiences)
25%
3. Fluency and Clarity
(Includes tone of voice, pace of delivery, not
stammering / stuttering)
15%
4. Effective Audio Visuals 15%
5. Presentation Skills
(appearance and grooming, facial and body
language and gestures, eye contact, expression
including enthusiasm)
15%
6. Defense Ability
(Ability to provide answer to questions in
convincing manner, confident, demonstrate
cohesiveness)
15%
7. Appearance 5%
8. Time Management 5%
Overall Assessment 100%
Assessor : Supervisor
Marks Allocated From Overall Assessment : 20%
23

APPENDIX G
INDUSTRIAL TRAINING ACADEMIC WRITING FORM
(SEMESTER SEPTEMBER 2013 – JANUARY 2014)
Name : ___________________________________________________
UiTM No. : ___________________________________________________
Program : ___________________________________________________
Telephone/HP No. : ___________________________________________________
Organization : ___________________________________________________
Unit/Department : ___________________________________________________
Supervisor : ___________________________________________________
Telephone/HP No. : ___________________________________________________
Academic Writing Project Category
Survey
[Please (√ ) one category]
Title : ___________________________________________________
___________________________________________________
Case Study Analysis
Title : ___________________________________________________
___________________________________________________
Mini Project/Others
Title : ___________________________________________________
___________________________________________________
Signature
Supervisor Signature
_______________________
_________________________
Faculty Supervisor Stamp :
_________________________________
( )
24

APPENDIX H
Overall Content of the Report
Declaration
Abstract
Acknowledgement
Table of Content
List of Tables
List of Figures
List of Appendices
Chapter 1: Introduction
1.1 Background of the Organization
1.2 Organizational Structure
Chapter 2: Organization Information
2.1 Departmental Structure
2.2 Department Function
Chapter 3: Industrial Training Activities
4.1 Training Activities
4.2 Conclusion
Chapter 4: Conclusion
4.1 Lessons Learned – Skills developed (technical, communication, human, image building etc)
4.2 Knowledge Gained
4.3 Suitability of Organization
4.4 Limitations and Recommendations
REFERENCES
APPENDICES
25

APPENDIX I
Sample of the Cover Page for the Report
UNIVERSITI TEKNOLOGI MARA
FACULTY OF INFORMATION MANAGEMENT
INDUSTRIAL TRAINING REPORT
NAME &
ADDRESS OF THE ORGANIZATION
Prepared By
NAME
MATRIC NUMBER
PROGRAM
TRAINING DURATION
26