Multiplatform Enterprise Output Management - Migrating AFP ...
Multiplatform Enterprise Output Management - Migrating AFP ...
Multiplatform Enterprise Output Management - Migrating AFP ...
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<strong>Multiplatform</strong> <strong>Enterprise</strong> <strong>Output</strong><br />
<strong>Management</strong> -<br />
<strong>Migrating</strong> <strong>AFP</strong> applications from the<br />
mainframe<br />
Matt Holyfield - Account Manager<br />
Mark Ladd - European Technical Manager
Benefits of an <strong>Enterprise</strong><br />
<strong>Output</strong> <strong>Management</strong> Strategy<br />
Reduced costs - Employees (support desk, technical), hardware<br />
infrastructure, SLA penalties, printers and consumables<br />
Increase competitiveness - Improved service reliability & efficiency<br />
Streamline document delivery processes - Single point of<br />
control, encryption, transformation & recovery<br />
Comply with service level agreements - Assured delivery of all<br />
document types<br />
Carbon footprint reduction – Pull printing, viewing, policy<br />
enforcement, accounting, etc.<br />
Corporate governance and compliance - Full audit capability,<br />
who did what, and when they did it…
The Hidden Costs<br />
The Gartner Group estimates between 1-3% of a<br />
company’s total revenue is consumed by output. Gartner<br />
Group also estimate 10-30% savings can be achieved by<br />
implementing a strategy for output management.<br />
Customer<br />
Gross<br />
Revenue<br />
Print Spend<br />
(1-3%)<br />
Savings<br />
Opportunity<br />
(10-30%)<br />
£17 (B) £175 - 500 (M) £17 - 165 (M)<br />
£2.5 (B) £25 - 75 (M) £2.5 - 23 (M)<br />
£500 (M) £5 - 15 (M) £0.5 - 4.5 (M)
The Hidden Costs<br />
‣ 55% of network traffic is printer<br />
traffic (Gartner)<br />
‣ 20-60% of all helpdesk calls are<br />
printer related (IDC)<br />
‣ Printing costs are rising due to<br />
increased printing (Meta)<br />
‣ 69% of companies don’t know<br />
how many prints they are<br />
producing (Gartner)
The Weakest Link<br />
‣ <strong>Output</strong> is the final link in the chain between your business<br />
systems and your:<br />
• Customers<br />
• Suppliers<br />
• Employees<br />
• Regulatory Authorities………<br />
‣ It is also the weakest.<br />
30% of business process failures are<br />
due to document delivery problems.<br />
Source – Boston Consulting Group
LRS – A Rich History in IT<br />
‣ Incorporated in 1979<br />
• Privately owned, HQ in Springfield<br />
‣ Focused on software, IT solutions and value-added<br />
services<br />
• Originally formed as an IT consulting company<br />
‣ Industry leader in <strong>Enterprise</strong> <strong>Output</strong> <strong>Management</strong><br />
solutions<br />
‣ Ranked as one of the Top 200 S/W Companies in the<br />
world (Software Magazine)<br />
‣ Global presence, with offices in many countries<br />
‣ Committed to the highest level of quality & customer<br />
satisfaction
Worldwide Presence<br />
Authorized Partners<br />
LRS Offices<br />
Munich<br />
Infra<br />
PartnerSoft<br />
Cheltenham<br />
Madrid<br />
Springfield, IL (HQ)<br />
Other US Offices:<br />
- Atlanta, GA<br />
- Bloomington, IL<br />
- Dallas, TX<br />
- Hartford, CT<br />
-Irvine, CA<br />
- Overland Park, KS<br />
- St. Louis, Mo<br />
Sedna Tech<br />
Milan<br />
CSC<br />
Softnet<br />
NESS<br />
Singapore<br />
Stream Networks<br />
Yam Pong<br />
Tokyo<br />
SoftPlex<br />
KEL<br />
NOS<br />
Grupo Quanam<br />
Softron<br />
Document Solutions International<br />
Sydney
Proven Track Record<br />
• Market leader in North America (3,500 + sites)<br />
– Fortune 100 Companies (92% +)<br />
– Fortune 1000 Companies (70% +)<br />
– Vertical industry market strength (S&P 500 – April 2004)<br />
Airlines 71%<br />
Automotive 89%<br />
Banking 92%<br />
Consumer Products 71%<br />
Insurance 75%<br />
Pharmaceuticals 90%<br />
Telecommunications 67%<br />
• High and increasing market share in Europe<br />
• Highly penetrated in Australia with 80% of OS/390 sites<br />
• Investing in Asia with new offices in Japan & Singapore
Customers Include ...<br />
• Nordic<br />
– Scania AB<br />
– Finnair<br />
– Outokompu<br />
– TietoEnator<br />
– Kaleva Mutual<br />
• Telco’s<br />
– British Telecom (BT)<br />
– France Telecom<br />
– Deutsche Telecom<br />
– Telia Sonera<br />
• Financial Services<br />
– Nordea<br />
– Svenska Handelsbanken<br />
– ABN Amro<br />
– HSBC<br />
– Fortis<br />
– Citibank<br />
– IF<br />
• IT Service Providers<br />
– IBM<br />
– WM Data (Atos Origin)<br />
– Volvo IT<br />
– CSC
Customers Include ...<br />
• Industrial<br />
– BMW<br />
– Ford<br />
– KLM<br />
– BMW<br />
– Volvo AB<br />
– Volkswagen Audi<br />
Group<br />
– General Motors<br />
• Utilities<br />
– RWE AG<br />
– Scottish & Southern<br />
Energy Plc<br />
– Thames Water (RWE)<br />
– Vertex (United Utilities)<br />
• Air Companies<br />
– British Airways<br />
– Lufthansa<br />
– Air France<br />
– United Airlines<br />
– Quantas<br />
– KLM<br />
• Retail & Distribution<br />
– ICA<br />
– Marks & Spencer<br />
– Walmart<br />
– BASF<br />
– TNT Post Group<br />
– DHL<br />
– SCA Hygiene<br />
– Hugo Boss
A brief history of<br />
mainframe printing…
Taking Control with<br />
LRS EOM
Improving Flexibility with<br />
LRS EOM
VPS ® – Transforms<br />
O U T P U T<br />
I<br />
N<br />
P<br />
U<br />
T<br />
<strong>AFP</strong><br />
LCDS<br />
(DJDE)<br />
Metacode<br />
<strong>AFP</strong> PCL PS PDF IPDS<br />
<br />
<br />
<br />
Includes<br />
splitting<br />
<br />
<br />
XES<br />
(UDK)<br />
<br />
SNA<br />
to TCPIP
Production Printers<br />
Scripts<br />
Asset <strong>Management</strong><br />
Tools<br />
ERP<br />
Network Printers<br />
(PCL / PS)<br />
UNIX Servers<br />
Label Printers<br />
SCM<br />
Windows Server<br />
Print Servers<br />
Archive Products<br />
Financials<br />
iSeries<br />
E-Mail Servers<br />
Files / Folders<br />
HR<br />
Linux Server<br />
Forms<br />
Packages<br />
Windows Print<br />
Servers<br />
Parallel Port,<br />
USB<br />
Logistics<br />
Fax Servers<br />
OpenVMS<br />
Data Stream<br />
Conversions<br />
•Desktop<br />
Applications<br />
Multi-Function<br />
Devices<br />
Asset <strong>Management</strong><br />
Tools
Key Business<br />
Applications<br />
Forms<br />
Packages<br />
Data Stream<br />
Conversions<br />
3 rd Party<br />
Applications<br />
Help Desk Software<br />
Systems <strong>Management</strong><br />
Tools<br />
Production Printers<br />
ERP<br />
UNIX Servers<br />
External Event<br />
Notification<br />
Network Printers<br />
(PCL / PS)<br />
Label Printers<br />
SCM<br />
PageCenterX<br />
Financials<br />
Windows Server<br />
Archive Products<br />
HR<br />
iSeries<br />
Files / Folders<br />
Linux Server<br />
E-Mail Servers<br />
Logistics<br />
OpenVMS<br />
Asset <strong>Management</strong><br />
Tools<br />
•Desktop<br />
Applications<br />
Help Desk<br />
Call Centre<br />
Administrators<br />
End Users<br />
Multi-Function<br />
Devices<br />
Fax Servers<br />
Parallel Port,<br />
USB
Line of<br />
Business<br />
Applications<br />
Not just<br />
documents….. It's<br />
YOUR business<br />
Help Desk<br />
Call Centre<br />
Administrators<br />
End Users
VPSX ® - Single point of<br />
control
Core VPSX ® concepts<br />
‣ Runs under POSIX UNIX (HP, SUN,<br />
AIX, LINUX, z/LINUX, Solaris 10,<br />
Tru64) or Windows<br />
‣ Single-process / Multi-thread<br />
architecture provides excellent<br />
performance and scalability<br />
‣ Very easy to install, implement and<br />
administer<br />
• Simple script or install shield installation<br />
• Does not require specialist Unix skills
‣ SOAP / XML<br />
Core VPSX ® standards and<br />
their benefits<br />
• Used for communication between various VPSX components<br />
• Extensive Open Systems access to Printer server information via SOAP/XML API<br />
‣ PJL & SNMP<br />
‣ IPP<br />
• Used to retrieve real-time status of output devices even if not currently printing<br />
• Accurate printer status information to help administrators achieve SLA’s<br />
• Seamless Integration with Windows printers<br />
• Accurate device and job status information<br />
• Job/device status for remote IPP capable printers and servers<br />
‣ Windows AD single sign-on, PAM, LAM<br />
• Authenticates user using security system of choice<br />
‣ RIJNDAEL<br />
• US Advanced Encryption Standard (AES) - used to encrypt traffic between VPSX and selected<br />
printers and between VPSX components
VPSX ® – excellent vertical<br />
and horizontal scalability
Simple Integration of Mainframe<br />
and Open Systems EOM<br />
LPR<br />
LRSQ<br />
SAP<br />
R/3<br />
IPP<br />
LPR<br />
Sockets<br />
PJL/Bip<br />
IPP<br />
VPSX ® – Transforms<br />
O U T P U T<br />
I<br />
N<br />
P<br />
U<br />
T<br />
<strong>AFP</strong> PCL PS PDF Image<br />
<strong>AFP</strong> <br />
PCL <br />
PS<br />
PDF <br />
<br />
SAP<br />
OTF<br />
LCDS <br />
<br />
Image
LRS support for <strong>AFP</strong><br />
‣ LRS have a long history of <strong>AFP</strong> products & support<br />
• Proven products with a large customer base<br />
‣ LRS are members of the <strong>AFP</strong> Color Consortium<br />
‣ Mainframe Options:<br />
• LRS/MODCA<br />
• ACIF function with improved performance<br />
• Integrated with VPS or batch<br />
• Full support for Pagedef / Formdef functions<br />
• No indexing function
LRS support for <strong>AFP</strong><br />
• VPS/PCL<br />
• Support for all OCAs, outline fonts, GRID structure, etc.<br />
• Adding support the Unicode IBM <strong>AFP</strong>, Truetype, Opentype fonts<br />
• VPS/PDF<br />
• Support for all OCAs, outline fonts, color etc.<br />
• Efficient splitting function<br />
• Options to deliver via email, archive hyper-link, portal, etc.<br />
• Adding support for PDF/A
LRS support for <strong>AFP</strong><br />
‣ Non-Mainframe<br />
• <strong>AFP</strong> input via MMD (pagedef suport) or fully composed<br />
• <strong>Output</strong> via PCL, PS, PDF(/A), Image, <strong>AFP</strong><br />
• Options to split into multiple output files<br />
• By page range, TLE, trigger text, etc<br />
• Deliver to multiple destinations & channels<br />
• Options to merge multiple files of different formats<br />
• Options to modify content<br />
• Add / remove / change mail codes, barcode, text etc
<strong>Migrating</strong> <strong>AFP</strong> processing<br />
from the mainframe<br />
‣Why ?<br />
• Save MIPS<br />
• Mainframe replacement planned<br />
• Applications & composition tools being moved from the<br />
mainframe<br />
• Move control and processing to point of need<br />
• Central point of control and accounting for output from all<br />
platforms
<strong>Migrating</strong> <strong>AFP</strong> processing<br />
from the mainframe<br />
‣How ?<br />
• 1. VPS/PCL on mainframe delivers files via VPSX<br />
• Gives access to additional VPSX features<br />
• 2. LRS/MODCA on mainframe delivers files via VPSX<br />
• <strong>AFP</strong> resources are maintained centrally on mainframe<br />
• Fully composed <strong>AFP</strong>DS to delivered to VPSX<br />
• 3. VPS/TCPIP on mainframe delivers files via VPSX<br />
• Files are delivered in EBCDIC with print control characters<br />
• <strong>AFP</strong> resources need to be maintained on VPSX server<br />
• Minimal MIPS on mainframe
Other VPSX Advantages
VPSX ® - Single point of<br />
control
VPSX ® – Optimum Status<br />
and Control<br />
- whatever the printer<br />
SNMP – check status<br />
LPD or Sok – no status or control<br />
SNMP – check status<br />
PJL – full status and control<br />
SNMP – check status<br />
IPP – limited status and control
VPSX ® – Intelligent<br />
Document Delivery<br />
‣ Unique range of delivery options to all types of printer :<br />
• LPR/LPD<br />
• Sockets (port 9100)<br />
• BIP (PJL)<br />
• IPP<br />
• Zebra<br />
‣ View before / after / rather than print<br />
‣ Deliver documents Email & via Fax<br />
‣ Integrate document composition and/or conversion facilities<br />
at point of delivery<br />
• e.g. Convert PCL to PDF for Email delivery<br />
• e.g. Convert SAP GOF/OTF data to PCL, PS, PDF<br />
• e.g. Convert SAP RDI to formatted PCL document using Streamserve
VPSX ® – Policy-based<br />
Printing<br />
‣ Route file based on any combination of :<br />
• File attributes (pages, type, owner, colour…)<br />
• Printer attributes (colour, duplex…)<br />
• Environmental attributes (date, time, etc)<br />
‣ Route using either ‘divert’ or reroute<br />
• Divert pre-defined for printer<br />
• Re-route completely flexible<br />
• Feedback to application / SAP is intact<br />
• Create additional copy to alternate destination (e.g. archive)<br />
‣ Remove colour, force duplex, etc...<br />
‣ Decollate and bundle multiple document types
VPSX<br />
VPSX ® - Pull Printing
VPSX ® – Pull Printing<br />
‣ Security<br />
• Print only when intended recipient is waiting at the printer<br />
‣ Flexibility<br />
• Print to a single queue, retrieve from any printer<br />
‣ Reduce waste<br />
• Print not requested will be deleted after a configurable time<br />
‣ Features unique to LRS solution :<br />
• LRS scalability, reliability, performance & error recovery<br />
• Handles files from any source (Windows, SAP BC-XOM, mainframe, Unix...<br />
• Integrated transforms
VPSX ®<br />
- ‘connect’ a<br />
printer to Windows
VPSX ®<br />
- Windows Printer<br />
Driver Manager (PDM)<br />
‣ Connect windows desktops to VPSX printers without<br />
local admin rights<br />
• Runs as a Windows Service<br />
• Invoked from ActiveX, HTML, logon script, etc<br />
• Windows MSI install<br />
• Supports multiple Windows versions<br />
‣ Downloads correct Windows Device Driver and<br />
settings<br />
‣ Automatic Windows Device Driver Update
VPSX<br />
VPSX ® Windows Client
VPSX ® - Secure Printing<br />
Mainframe<br />
Windows<br />
SAP SAP<br />
over TCP/IP<br />
HP HP<br />
Lexmark<br />
Any Any Printer<br />
Unix Unix // Linux<br />
External External<br />
Adaptor Adaptor<br />
I-Series<br />
VPSX<br />
VPSX<br />
Windows<br />
Windows<br />
Client<br />
Client
VPSX ® - SAP Interface<br />
• Certified BC-XOM SAP<br />
interface<br />
• Single executable installed<br />
on SAP Spool Server<br />
• RFC callback for<br />
asynchronous status<br />
feedback<br />
• Multi-Platform support from<br />
single output server<br />
• Support for any number of<br />
SAP Spool servers<br />
• LRS conversion options<br />
fully integrated (e.g OTF to<br />
PCL)<br />
Data<br />
Status<br />
feedback<br />
Status<br />
feedback
VPSX ® SAP interface:<br />
Benefits<br />
• No platform or server dependencies<br />
• Simple to implement, administer and use<br />
• SAP users can monitor print and printer status<br />
directly from SAP application<br />
• Integrated OTF to PCL conversion – enables<br />
printing Barcodes without purchasing SIMMs<br />
• SAP Unicode support for any printer<br />
• Improve performance of Spool Server<br />
• BC_RDI composition tools can be integrated<br />
• Streamserve, Adobe,DOC1, etc
SAP International Printing<br />
Nõudlikud ärikliendid üle kogu maailma pöörduvad British Telecom'i mõlemal<br />
Когда Мир хочет быть понятым, он использует Unicode.<br />
ת ש ר ק ץ צ ף פ ע ס ן נ ם מ ל ך כ י ט ח ז ו ה ד ג ב א<br />
Όταν ο κόσµος θέλει να επικοινωνήσει, µιλά Unicode.<br />
<br />
إل أل آل ك ق ف غ ع ظ ط ض ص ش س ز ر ذ د خ ح ج ث ت ة ب ا ئ إ ؤ أ آ<br />
Unicode<br />
, .<br />
Enabled simply with LRS Unicode based solutions
VPSX ® ‘Powered by<br />
Netweaver’ Integration
VPSX ® - Accounting<br />
‣ Account records are written to Accounting Files<br />
• Accounting files are actively managed<br />
• W3C Extended Log Format<br />
‣ LRS optionally provide SAWMILL accounting tool<br />
• Analytical tool for examining VPSX accounting data<br />
• Provides overview reports and/or detailed breakdown<br />
• Detailed breakdown by: Date/time, Printers, Owners, Filenames,<br />
Pages, Print Times, Geographic Locations, Departments, VPSX<br />
Servers, Colour , Duplex , Page Size
Accounting
Accounting
Accounting
VPSX ® – Performance,<br />
Reliability and Scalability<br />
‣ Designed for high performance<br />
• Many examples of very high end implementations<br />
‣ Integrates with high availability solutions<br />
• HA-CMP<br />
• VERITAS<br />
• Microsoft Windows SERVER Clustering<br />
• SUN Clustering<br />
‣ Architecture can easily scale from single server to<br />
Global operations
VPSX ® Performance -<br />
Customer Example<br />
‣ VPSX running on a single (clustered) server<br />
• 1x1,6 GHz IBM p520 with 12 GB RAM (AIX).<br />
• 130 connected SAP Systems<br />
• 7000 active Printers<br />
• 2,6 Mio Print Jobs per Month<br />
• 440000 Jobs in retain Queue<br />
‣ Previous solution required 6 Servers for same workload
PagecenterX ®<br />
- Open Systems<br />
Archival from LRS
PagecenterX ®<br />
- Open Systems<br />
Archival from LRS
PagecenterX ®<br />
- Open Systems<br />
Archival from LRS
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