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<strong>Experience</strong><br />

April 2014<br />

The<br />

<strong>Media</strong><br />

Buzz 1 & 2<br />

Personal Feedback<br />

10 k views !<br />

and more..


TABLEOFCONTENTS<br />

Weekly diary<br />

Group experiences and recommendations<br />

Content<br />

Followers and Loyalty<br />

Approach<br />

Article Title<br />

Lorem ipsum dolor sit amet, consetetur<br />

sadipscing elitr, sed diam nonumy eirmod<br />

Strategy<br />

Buzz 1 & 2<br />

Personal reviews<br />

Authors<br />

PriscillaHannaford<br />

MarcoSchmid<br />

ChristianPapp<br />

Isabel Futch


WeekleyDiary<br />

Blogs work completely<br />

different than other social<br />

media platforms like<br />

Facebook or twitter. The<br />

whole nature of this medium<br />

has a totally different vibe and<br />

way of communication than<br />

others. When thinking about<br />

Facebook or Twitter, one<br />

notices that one of the<br />

biggest goals of both is to give<br />

short updates on any<br />

occurrence in the host?s life.<br />

Blogs on the other hand are<br />

very content heavy and for it<br />

to be successful, it was<br />

imperative for us to focus on<br />

what we want to transmit,<br />

and along the line the way we<br />

wanted to transmit also<br />

turned very important. The<br />

following description will give<br />

you an insight on our weekly<br />

thought process during this<br />

whole simulation. Due to the<br />

fact that we received the<br />

assignment at the end of<br />

week 1, we will focus on<br />

description after this.


Week 2:<br />

In this week we received<br />

our assignment and<br />

decided to create a blog to<br />

communicate the insights<br />

regarding social media and<br />

business we received to<br />

the outside world. We were<br />

mainly focused on getting<br />

to know the platform and<br />

all the features we could<br />

implement to make it as<br />

attractive as we can. We<br />

also started writing our<br />

first posts which were<br />

mainly revolving around<br />

who we are and what our<br />

interests in social media<br />

were. Additionally, it is<br />

important to note, that our<br />

posts were all rather long;<br />

however, this changed in<br />

the upcoming weeks. What<br />

surprised us was that even<br />

though we didn?t have a lot<br />

of (subject related) content,<br />

we had roughly 100 views.<br />

This showed us that the<br />

fact that blogger had this<br />

function where people can<br />

just click ?next blog?<br />

probably lead quite a<br />

number of viewers to our<br />

page.<br />

Week 3:<br />

We were pretty astonished<br />

in this week that we reached<br />

a couple of hundred views.<br />

We started marketing our<br />

blog on other platforms<br />

hoping to get more views<br />

and apparently it worked,<br />

which made all of us very<br />

ecstatic about the<br />

assignment. Here we<br />

thought again about who our<br />

target audience was, so that<br />

we can offer content which<br />

interests them. Our main<br />

three were academics,<br />

people with interest in the<br />

subject and students at our<br />

business school (Business<br />

School Lausanne in<br />

Switzerland). So we wrote<br />

posts about how businesses<br />

use social media, changing<br />

marketing, true value,<br />

important of frequency and<br />

an info post for our viewers<br />

to inform them that we will<br />

be changing the design one<br />

in a while till we find a<br />

suitable one. We also added<br />

some smaller widgets to the<br />

blog to make it more fun and<br />

interactive by adding a<br />

flag-counter, a search<br />

function and a survey.


Week 4:<br />

By this week, we were<br />

fascinated by the reach we<br />

had. People from all over<br />

Europe, the United States<br />

and Latin America were<br />

viewing our blog. We<br />

mobilized the people we<br />

know to come read our blog,<br />

and it did work. With over<br />

800 views, we were really<br />

amazed by the progress we<br />

made already. Nobody in our<br />

group assumed that we<br />

would ever get 1000 views<br />

and now we were already<br />

really close to this ?magical<br />

number?. We changed our<br />

posts to be much more<br />

compact than they were<br />

initially, and now they were<br />

short to medium length.<br />

Additionally, we decided that<br />

having an interactive feature<br />

for every post would be a big<br />

plus for us, so all of our posts<br />

now had either a picture or a<br />

video related to the topic.<br />

One of the group members,<br />

Isabel, downloaded a search<br />

engine optimizer (SEO) which<br />

made our views skyrocket.<br />

We could hardly believe that<br />

we could reach so many<br />

views by simply adding this<br />

SEO and doing what it<br />

suggests.


Week 5:<br />

We were (positively) shocked<br />

to see that after only one<br />

week, we almost doubled our<br />

views. With close to 1600<br />

views, we were just<br />

wondering were all these<br />

people suddenly came from,<br />

even though we didn?t use<br />

the SEO this week. However,<br />

in our group we thought that<br />

these might be the<br />

aftereffects of the things we<br />

changed to how we posted,<br />

for example by adding a<br />

meta-description to every<br />

post and shortening our<br />

titles. Also, we posted almost<br />

daily on other social media<br />

platforms, such as Facebook,<br />

Twitter and other blogs, and<br />

we saw from the referring<br />

links and websites that it did<br />

give us a couple hundred<br />

views. This week we were<br />

also very active with our<br />

posts and we had a total of<br />

nine posts together, which<br />

was a great success for us.<br />

On a side-note, the Easter<br />

holidays were coming up and<br />

we also had to figure out a<br />

plan how to still stay active<br />

during this time to not fall<br />

into a slump.<br />

Week 6:<br />

Even though we were<br />

regularly active on our blog,<br />

coming back from the two<br />

week holiday and reflecting<br />

on the statistics was still a<br />

highlight for us. Something we<br />

found especially interesting was<br />

the fact that Indonesia was the<br />

second highest country of origin<br />

from where people viewed our<br />

blog. We couldn?t really find an<br />

explanation for why this might<br />

be the case, but it still hit us<br />

hard to really see how far our<br />

messages we are trying to<br />

convey to our viewers go.<br />

During the holidays we posted<br />

daily; however, even though we<br />

got many views, the number<br />

didn?t exceed the predicted<br />

amount as it did in the past. We<br />

thought that the main reason<br />

for this probably is the fact that<br />

most Christian-dominated<br />

countries are celebrating Easter<br />

and therefore aren?t as active on<br />

social media. This then could be<br />

related to the high number of<br />

viewers from other religions<br />

such as in Indonesia, since it is<br />

predominantly Muslim. Another<br />

way of attracting readers was<br />

by working off news messages.<br />

This was the time when Hillary<br />

Clinton announced that she will<br />

run for presidency, and also the<br />

hostage-taking in Turkey.<br />

Especially the Hillary Clinton<br />

post turned out to be very<br />

successful, and it got us a huge<br />

amount of views. We also had a<br />

so called ?Buzz Assignment? to<br />

market our business school?s<br />

new internship program to our<br />

readers. It worked astonishingly<br />

well, and with 170 views it was<br />

our most viewed post ever. This<br />

was mainly due to the fact that<br />

we advertised a lot on the<br />

Facebook pages of other<br />

Universities, as well as on The<br />

Economist, which brought us<br />

an incredible amount of views.<br />

Week 7:<br />

There were two big differences<br />

we implemented this week. The<br />

biggest one is that we created a<br />

landing page for the post<br />

concerning the internship<br />

assignment. This boosted the<br />

views we received on it to an<br />

even higher score of 550 which<br />

totally blew our mind. An<br />

incredible amount of people<br />

saw this post, and judging from<br />

the views on other posts, we<br />

saw that they also went<br />

beyond this landing page to see<br />

the other content we offered.<br />

The next big change we done is<br />

use a program called<br />

linkcollider.com, which Marco<br />

found. This program allows you<br />

to collect virtual coins by<br />

visiting other people?s website,<br />

liking their Facebook page or<br />

following their Twitter account.<br />

By collecting these coins, one<br />

enables others to access the<br />

own website. Using this<br />

platform proved to be a great<br />

success, since now we received<br />

even more views, and judging<br />

from the referring websites and<br />

URL?s, it became our number<br />

one source of views.


Week 8:<br />

This week can be summarized as being an ?experimental week?. We decided<br />

to run one ?no promo? day, to see how many views we could get without any<br />

advertising on other platforms; we got almost 50 views. The only reason we<br />

did this was to have a rough estimate of a ?viewer base? and we did this only<br />

one time the whole week. Another interesting thing is that we received a<br />

comment to a post we published over a month ago. The comment was<br />

completely unrelated to the topic discussed in the post, and it seemed that<br />

the author was promoting his own website. In the beginning we were unsure<br />

how to respond to the comment, and then finally we decided to not react at<br />

all, since we thought it was unfitting to answer a comment from someone<br />

advertising something. The third change we experimented around with is<br />

having more ?controversial? titles specific to regions from where we had our<br />

most viewers from, so the United States. We then had a couple of posts with<br />

these titles specific to the US, and it proved to be successful. Even though the<br />

views didn?t skyrocket, we did manage to attract more people to our blog, and<br />

maybe it will act as a ?cash cow?.<br />

Week 9:<br />

Looking towards the end of our social media simulation, we had quite a lot of<br />

progress. The main thing was our so called ?buzz-2 assignment? which<br />

revolved around us advertising our business school?s double degree and<br />

studying abroad option. It worked out really well and we received quite a lot<br />

of views on that post, which we think is due to us making it our landing page,<br />

just like we did with the first buzz assignment. Interestingly enough, another<br />

post we had received more views. We deduce from this that specifically this<br />

post is being shared by our viewers with their friends, since they would have<br />

to go through the landing page to get to it. Even though this means that our<br />

second buzz assignment doesn?t get as many views, it is still an amazing<br />

sign for us that our readers share our content. Additionally, on a side-note,<br />

we managed to attract almost 2500 viewers in one week, which is absolutely<br />

amazing for us; this increase is mainly due to an increased Twitter<br />

advertising done by Isabel.<br />

Week 10:<br />

For some reason, our views dropped significantly just before reaching an<br />

amazing 10,000 views. We didn?t change anything; we kept on promoting, we<br />

posted regularly and we used the SEO; however, our views still decreased.<br />

Throughout the week, we had peaks of views, but then again deep troughs.<br />

It?s almost as if blogger doesn?t want us to reach 10,000 views, but we will<br />

still continue to reach this ?magical? mark in time. These 10 weeks were an<br />

amazing experience for all of us, and we definitely acquired some tools and<br />

skills to be able to successfully administrate a social media profile.


Group<strong>Experience</strong>sandRecommendations<br />

After a ten week voyage of getting<br />

to know social media in a<br />

dimension which we, as private<br />

social media users, haven?t<br />

experienced before, we did manage<br />

to get some insights into a few<br />

ways of how this medium can be<br />

used more efficiently to get a wider<br />

reach. As a group, one of the most<br />

important things we found is the<br />

significance of a simulation area;<br />

just having a ?playground? where<br />

we can experiment around with<br />

different features and techniques.<br />

This playground gave us the<br />

chance to freely try out new things<br />

and see the reaction of the<br />

viewers. It gave us the chance to<br />

use different mediums, such as<br />

E-Magazines and Podcasts, which<br />

allowed us to explore other ways of<br />

connecting to the viewers. To<br />

connect to the viewers, one has to<br />

be very aware of their behaviour,<br />

since if we do not understand their<br />

way of thinking, we cannot retain<br />

them. This is why it is absolutely<br />

essential to know the target group<br />

as well as possible. An example<br />

here would be the types of posts<br />

we had on our blog. The posts<br />

which were related to social media<br />

and business had varying success<br />

rates. However, when posting a<br />

humorous image which didn?t<br />

really inform the viewers about<br />

anything, but still was connected to<br />

the main topics of our blog, the<br />

views exploded. Therefore, one<br />

could use ?light? content to attract<br />

readers so that they can view the<br />

more ?heavy? content later on.<br />

Additionally, humorous images<br />

tend to not to require too much<br />

focus from the reader and it gives<br />

them a small laugh or chuckle ?<br />

immediate gratification. In these<br />

days, people tend to want to know<br />

things immediately and they<br />

neglect large detailed explorations.<br />

The fact that the attention span of<br />

people is decreasing also has an<br />

Ten week voyage<br />

effect on how bloggers have to<br />

write to them: having shorter posts<br />

have become key, because people<br />

don?t take so much time anymore<br />

to read a post which is a couple of<br />

paragraphs long. Knowing your<br />

reader is absolutely key when<br />

wanting to reach out to large<br />

groups of people.


Content<br />

We had the task to build our<br />

content on our Social <strong>Media</strong><br />

Platform in our case Blogger<br />

around Social <strong>Media</strong>. Thus, we<br />

decided to call our blog<br />

?<strong>Experience</strong> the <strong>Media</strong>?<br />

. Our goal was to share with our<br />

readers what kind of influence<br />

Social <strong>Media</strong> has on us. We<br />

shared also tips how to use Social<br />

<strong>Media</strong> in an efficient way for<br />

individuals but also companies.<br />

So we started off in introducing<br />

ourselves, saying what our goals<br />

are why we are doing this. We<br />

also shared some personal<br />

information about us such us<br />

where we are from where we are<br />

studying etc. With this we<br />

wanted to achieve to build a<br />

relationship with our readers. As<br />

they know who is writing this<br />

blog and why, therefore we would<br />

not be so anonymous. In the first<br />

tow weeks we wrote long essays<br />

with interesting content, which<br />

has carefully been researched by<br />

us. We thought we are providing<br />

our readers with valuable<br />

information.<br />

However, we discovered that our<br />

essays were way too long.<br />

Therefore, nobody was reading<br />

the whole essay, as people do not<br />

spend so much time on one<br />

<strong>Media</strong>. From this we learned that<br />

we have to shorten our essays to<br />

be able to gain more readers and<br />

more importantly that the old<br />

readers are coming back. We saw<br />

slight improvements that this<br />

length worked much better. We<br />

kept on going with interesting<br />

topics such as ?How marketing is<br />

changing, Repetition and<br />

Frequency and Advertisements<br />

before Video?just to name a few.<br />

From here we also started to<br />

integrate videos and picture in our<br />

writing to make it more visible for<br />

people and we tried to be more<br />

interactive. With this strategy we<br />

got more and more readers.<br />

From this point on we felt that we<br />

have built a loyal reader base. Thus,<br />

we tried to engage them in our blog<br />

in asking them questions such us<br />

what is your opinion, what do you<br />

want us to write about etc. This is<br />

how we tried to start a discussing<br />

about the topics we covered in<br />

order to be even closer to with our<br />

readers. However, we have to<br />

admit it was much harder than we<br />

expected. We tried different<br />

methods such as writing the<br />

question is capital letters to make<br />

sure everyone can see it.<br />

Moreover, we wrote to each other<br />

answers as we though if there are<br />

already one or two answer our<br />

readers would be more willing to<br />

write something, as they would not<br />

be the first one. We managed to<br />

have one small conversation with<br />

one reader from the United States.<br />

By side this we were not able to<br />

engage our readers more into<br />

conversations. It really was our<br />

goal to have some more comments<br />

from people, as we were sure that<br />

we could have learned a lot from it.<br />

We tried harder and harder and<br />

started nearly to beg our reader to<br />

write a comment. However, we<br />

realised that this approach could<br />

be contra productive meaning we<br />

could annoy our readers and they<br />

would leave. Therefore, we stopped<br />

this approach and said to ourselves<br />

we tried everything the only thing


what we can do is to wait. This<br />

was really hard because we<br />

exactly knew that we just need<br />

a few comments and many<br />

more will follow as this<br />

encourages other people to<br />

write something. We observed<br />

this approach in our articles as<br />

we saw the more readers one<br />

article had the more people<br />

would read this article as they<br />

assume this article must be<br />

particular good.<br />

As we moved on we realised<br />

that we should try to shorten<br />

our post even more to see the<br />

reactions. Thus, we shortened<br />

it as were surprised that we<br />

got even more readers. This<br />

definitely showed us that the<br />

readers are looking for short<br />

posts with interesting content,<br />

which comes to the point. Have<br />

a look at one of our most<br />

successful article about<br />

?Advertisement before videos?.<br />

Hey readers, so this woman<br />

working at Google is talking<br />

about changing consumption<br />

patterns by us, the consumers.<br />

I think she says something<br />

very interesting at 2:40min<br />

about how we will use the<br />

Internet this year: "In 2015,<br />

>80%of the time spent on the<br />

Internet will be watching<br />

videos". Even though the figure<br />

appears to be rather big, don't<br />

forget how social media<br />

platforms are changing by<br />

allowing the users access to all<br />

different kinds of videos<br />

(example: sites on Facebook<br />

like "The LAD Bible" posting<br />

tons of videos).<br />

It wouldn't surprise me, if the<br />

videos on Facebook will also<br />

have advertisements just like<br />

<strong>Experience</strong>themediagroup<br />

Blogger<br />

YouTube has it now. However,<br />

the businesses posting their ads<br />

before these videos should<br />

invest some more money into<br />

making those advertisements,<br />

because I know you all, just like<br />

me, are just spamming the skip<br />

button ;)<br />

We can see from this post this is<br />

the appropriate length people are<br />

willing to read and looking for. As<br />

it still has very valuable<br />

information in it but it is easy to<br />

read. We also posted a video to<br />

this article so if someone is<br />

further interested in this topic he<br />

or she can watch the whole video<br />

and get some more information.<br />

So the key to a successful article<br />

meaning many readers are<br />

interested in it is the length and<br />

the content. We tried to figure<br />

out from our experience with our<br />

blog for what people are looking<br />

for. And therefore posted again<br />

an article with a similar content.<br />

As we decided to make our blog<br />

quite professional we wanted to<br />

see how we could make our blog<br />

a little bit more amusing without<br />

losing our reliability. Thus, we<br />

decided to post some jokes or<br />

questions to think about, which<br />

are not mainstream but still<br />

related to Social <strong>Media</strong>. Trying to<br />

bring some changes into our<br />

blog. As we assumed it worked<br />

really well, these posts became<br />

the most popular ones. Have a<br />

look at one of these jokes. You<br />

can see this makes people think<br />

about their own behaviour and<br />

with this we also tried to engage<br />

our readers so that they can<br />

share their opinion.<br />

Unfortunately it did not work so<br />

well as we expected for<br />

unexplained reasons.


In order to gain even more readers we decided to post more controversial topics in order to play<br />

with the emotions of the people to start a conversation. Such as the UK elections or the upcoming<br />

US elections still trying to link it to Social <strong>Media</strong>. This approached worked well for us therefore we<br />

decided to post more about things, which are in the news. Still laying the focus on being<br />

controversial and have a link to Social <strong>Media</strong>. You can see we develop our content according to our<br />

experiences. This helps us to gain more readers and satisfy our loyal readers. As we are really keen<br />

on building long term relationships with our readers. So far we believe we did a good job as we put a<br />

lot of work in it as this is needed in order to provide valuable content for our readers in order to keep<br />

them and gain new ones.


FollowersandLoyalty<br />

First of all we need to be aware of<br />

it how hard it is to gain the first<br />

followers. Thus, we used approach<br />

in spamming our friends on<br />

Facebook and Twitter in order to<br />

gain the first followers. In hoping<br />

our friends spread the word so that<br />

we gain even more followers. This<br />

approached worked well for us, as<br />

we were able to gain the first<br />

couple of hundred followers with<br />

this strategy. For us it was really<br />

important to have first valuable<br />

content on our blog before looking<br />

for readers. We wanted to have<br />

many followers but also to keep<br />

them and turn them into loyal<br />

followers. We were convinced this<br />

could only be achieved if we<br />

convince the readers with our<br />

content. In the first weeks we<br />

really spammed all people we<br />

know in order to tell them please<br />

come and check out or blog. This<br />

was really hard work as we were<br />

constantly advertising our blog on<br />

different Social <strong>Media</strong> channels.<br />

Once we had our first loyal<br />

followers we tried to understand<br />

what they are looking for in order<br />

to keep them loyal. And on the<br />

other side we tried to gain new<br />

readers this is quite tricky, as we<br />

need to be very careful with the<br />

content. It is important to keep on<br />

posting content, which are<br />

appreciated by our followers but<br />

also trying to implement new and<br />

different contend in order to gain<br />

more followers. We always<br />

encouraged our loyal followers to<br />

invite their friends to our blog, this<br />

worked well and we gained more<br />

and more loyal followers. However,<br />

once you reach a certain number of<br />

followers it gets harder and harder<br />

to move forward to the next step<br />

away from your friends to people<br />

how have an interest in your<br />

content. We could use our<br />

experience from the loyal follower<br />

to gain new followers. For this we<br />

worked with different statistics<br />

provided by our blog in order to<br />

understand from which country<br />

our followers coming from. From<br />

this knowledge we could form out<br />

content more target towards these<br />

people from this certain country.<br />

We also looked at the statistics,<br />

which tells us which post is the<br />

most popular on in order to<br />

understand which content is<br />

popular by our readers.<br />

These statistics helped us a lot in<br />

order to understand how we could<br />

can more followers. We also<br />

started to post our link to similar


logs so that people with an<br />

interest in Social <strong>Media</strong> also have<br />

a look at our blog. We also saw<br />

from which platforms the most<br />

people are coming and so we got<br />

an understanding where it is<br />

most valuable for us to make<br />

advertisement for our blog. We<br />

realised we should try to get as<br />

many people us possible to our<br />

blog as we are never able to<br />

convert all into loyal followers.<br />

However, the more visitors we<br />

have the higher the chance to<br />

turn them to loyal followers. Thus,<br />

we kept on advertising for our<br />

blog. For a blog it is very<br />

important to have loyal follower<br />

as blogging has much more<br />

content than other Social <strong>Media</strong><br />

platforms meaning people spend<br />

more time on a blog reading<br />

articles than on any other Social<br />

<strong>Media</strong> channel. We read a lot of<br />

what experts suggest on how to<br />

build a loyal follower base, the<br />

most interesting short<br />

description comes from an<br />

American Social <strong>Media</strong><br />

consultant. Have a look: ?At the<br />

root of a good blog is good<br />

writing. No matter how many<br />

other tools you use to drive<br />

traffic, readers will keep coming<br />

back for one reason: they're<br />

interested in what you have to<br />

say. So your first step to building<br />

your tribe of followers should be<br />

focusing on delivering engaging,<br />

high-quality content on the topic<br />

you've chosen to write about, and<br />

people will find their way to it?.<br />

"You have to have a topic; it's a<br />

contract with your reader so they<br />

know what to expect from you,"<br />

says Penelope Trunk, founder of<br />

web-based start-up Brazen


Careerist, a career network for young professionals, who writes a blog of<br />

the same name with 40,000 subscribers. "But write to the edge of that<br />

topic, because your job is to surprise them. Think of a new intersection of<br />

old ideas?.<br />

We learned a lot from this short advice, as we really paid a lot of attention<br />

into our writing. However, we realised that we want to make bigger steps<br />

and this is only possible when we use an SEO. Therefore, we decided to<br />

make some research in order to find the right one, as there are many. We<br />

decided to use Link Collider as our online SEO booster. As Link Collider is<br />

really simple to use and we found it a very efficient tool to increase our<br />

traffic on our blog due to this SEO booster we really increased our followers<br />

and we were able to turn some of them into loyal followers.<br />

Once we started to use Link Collider we realised that we were able to reach<br />

a much wider audience. Suddenly, we had followers from Pakistan, India<br />

and Thailand we would never be able to make a connection with this<br />

people without using a SEO booster. We saw that we were definitely able<br />

to turn some of them into loyal followers as we assume they liked our<br />

content. We realised this as we had every week a similar amount of people<br />

from those countries. As we gained more followers from many different<br />

countries we also had to adjust our content in order to please all our<br />

readers, this was quite tricky, as we first needed to learn what these people<br />

are looking for. Unfortunately, as mentioned before we were not able to<br />

communicate with these people, which made it even more difficult.<br />

However, for us it was very enriching as we learned so much in how to<br />

please our readers in order to keep them as loyal followers. In overall we<br />

strongly believe that we did a good job as we were able to build a strong<br />

loyal reader base form many different countries.


approach<br />

Ever since we began our blog,<br />

we knew what concept and<br />

approach we wanted to use:<br />

trending news in social media,<br />

which were business oriented.<br />

We chose this approach since,<br />

after all, we are all business<br />

students and we thought that<br />

it would be the best concept<br />

for a blog.<br />

Throughout the first weeks,<br />

despite the fact that we had<br />

not developed in depth a<br />

strategy, each individuals<br />

posts was very cohesive and fit<br />

in with the blog?s concept. Our<br />

very first posts were very<br />

focused on social media. They<br />

discussed topics such as<br />

Marketing, small business use<br />

of social media, examples of<br />

success, and how social media<br />

has been changing over the<br />

years.<br />

Within very little time, one of<br />

the things we decided to<br />

modify about our approach,<br />

was the length of our posts.<br />

We noticed within the class<br />

experience, that our posts were<br />

too long and clearly the<br />

audience would not read all of<br />

them.<br />

Hence, our posts when from<br />

being very in-depth and<br />

in-detail to more summarized.<br />

We began to share direct link<br />

to articles or videos which we<br />

liked and we got immediate<br />

results. The blog continued to


e business focused, yet we<br />

became more ?trendy? and as<br />

previously mentioned, offered<br />

more of a gateway to<br />

interesting links than entire<br />

articles written by us.<br />

Even though it would have<br />

been a very interesting<br />

experience to keep the long,<br />

in-depth posts, we had to<br />

accept and adapt to our<br />

audience. Indeed, we learnt<br />

that most readers are not so<br />

interested as to engage in<br />

long reading sessions, but are<br />

searching for more of a<br />

dynamic lecture.<br />

This was also an experience<br />

in learning to adapt to<br />

readers while using social<br />

media. One of the problems<br />

today within social media, is<br />

that writers are unable to<br />

adapt because they are too<br />

attached to what they wish to<br />

publish, and not flexible as to<br />

what their audience wants.<br />

Nonetheless, our group was<br />

very flexible and we easily<br />

learnt how to publish good<br />

content, which was related to<br />

our approach but appealing to<br />

the audience.<br />

As the blog developed, we<br />

became much more<br />

experimental, as encouraged<br />

by our teacher. Even though<br />

we still used business, we<br />

also explored other areas.<br />

From comedy to politics, in<br />

order to analyze in depth<br />

what our audience was<br />

"Within very little<br />

time, one of the things<br />

we decided to modify<br />

about our approach,<br />

was the length of our<br />

posts."<br />

looking for.<br />

This approach resulted in rich,<br />

diverse content which<br />

nonetheless, combined very<br />

well together. We stayed<br />

professional, but added a more<br />

?fresh? and ?young? approach.<br />

Doing so, we increased our<br />

views significanlty and even as<br />

writers, felt more freedom to<br />

share interesting ideas<br />

without the strictly business<br />

limitations.<br />

Another key point in<br />

developing our approach was<br />

to gain reader engagement.<br />

We were highly aiming to get<br />

our readers to comment, which<br />

is also why we watned to<br />

experiment with a different<br />

range of topics, and especially,<br />

be provocative.<br />

Despite the fact that our<br />

readers would not comment, it<br />

did give us a positive result of<br />

rich, thought provoking<br />

content. While at the begining<br />

we were just writing about<br />

trends, news, case studies etc.<br />

we then moved on to writing<br />

content which was designed to<br />

create questions in the readers<br />

minds.<br />

If a new reader entered in our<br />

blog, they would find post<br />

titled:


How savvy are the new<br />

presidential candidates ?<br />

Game of Thrones: an Economic<br />

disaster?<br />

Line between respect and<br />

freedom of speach<br />

From fashion blogger to Harvard<br />

business case<br />

Twitter blocked in turkey<br />

Social <strong>Media</strong> during Political<br />

Unrest<br />

Millenial moms, good or bad ?<br />

Overall, we can say that our<br />

content and approach were<br />

developed along with our blog.<br />

As we said, we began with a<br />

very business oriented<br />

approach, but then went<br />

experimenting and the result,<br />

today, is rich, fresh,<br />

thought-provoking, trending,<br />

relevant and serious material.


Strategy<br />

The strategy for<br />

?<strong>Experience</strong> the media?<br />

was a mix of consistency<br />

and experimenting. As<br />

mentioned before in the<br />

Concept & Approach<br />

section, we began with a<br />

very business oriented<br />

approach and hence our<br />

strategy was to write<br />

long articles regarding<br />

social media in business.<br />

As we acquired<br />

experience and learned<br />

that this was not as<br />

appealing for our<br />

audience, our strategy<br />

was to shorten our<br />

articles and mostly be a<br />

?gate-way? to other<br />

material such as articles,<br />

news, images, videos etc.<br />

Hereby, with time we<br />

continued to develop our<br />

strategy and near the<br />

end, our main focus was<br />

to gain comments from<br />

our readers. This is why<br />

we began to use more<br />

provocative articles<br />

instead of very formal,<br />

business ones.


This strategy worked<br />

very well, and we can<br />

assume that by using<br />

political articles on the<br />

UK e, this is why the<br />

country reached second<br />

on our viewers. We<br />

continued using these<br />

kind of articles, not only<br />

using politics but any<br />

other topic regarding<br />

social media which<br />

encouraged readers to<br />

reflect upon their<br />

lectures.<br />

Another point was that<br />

we actually used titles<br />

that would attract our<br />

readers, like controversial<br />

topics like aforesaid. This<br />

really helped us gain<br />

some momentum in the<br />

blog because we learned<br />

that people are attracted<br />

to this.<br />

"as we acquired experience<br />

and learned that this was<br />

not as appealing for our<br />

audience, our strategy was<br />

to shorten our articles"


BuzzOne&Two<br />

What is a buzz? To us it was<br />

creating the most awareness for<br />

a certain post in our blog, in<br />

order to get the people more<br />

interested in a particular topic.<br />

For our Social <strong>Media</strong> class we<br />

had to do various assignments<br />

so we could get acquainted with<br />

our social media platform. This<br />

was very important because like<br />

this we gained a lot of<br />

experience and at the same time<br />

we learned from our mistakes.<br />

For our first buzz assignment,<br />

we had to try to create a landing<br />

page for our site. At first it was a<br />

bit confusing because we were<br />

recently cognized with our<br />

platform, but we adjusted.<br />

A landing page is a page in a site<br />

that can only be accessed with a<br />

direct link. It cannot be found if<br />

you surf the page, this enable<br />

us, the site owners to have more<br />

precise information about what<br />

link you are willing to click, and<br />

how much information you<br />

actually need from us. This is<br />

very useful because we found<br />

out that many people clicked the<br />

link to go to our page and<br />

continue reading us.<br />

In the future we are sure that<br />

the Social <strong>Media</strong> <strong>Experience</strong><br />

group would be able to<br />

capacitate any company the<br />

information needed to maximize<br />

client interest. For our first and<br />

second buzz assignments we<br />

had to help promote the school?s<br />

new programs.<br />

The first buzz was to share<br />

videos and information<br />

regarding the School?s new<br />

internship program. This was<br />

easily made because in the<br />

blogger platform that we chose,<br />

embedding videos and<br />

interactive posts are not hard to<br />

reproduce.<br />

Our visitors have access to<br />

videos in our page, this means<br />

that they did not have to leave<br />

our page in order to see our<br />

videos.<br />

This is important because it<br />

maximizes the attention span of<br />

our visitors, and minimizes the<br />

risk of our visitors wandering to<br />

other pages. We reached a span<br />

of 2360 views in our first buzz


page.<br />

This happened in a span of three<br />

weeks. It is important to<br />

recognize that we were able to<br />

create a landing page by help of<br />

the internet, and other outside<br />

sources.<br />

Our second buzz consisted of<br />

trying to create a landing page<br />

from our blog, to a page in the<br />

school website. This was a<br />

harder exercise because when<br />

we tried creating the landing<br />

page from our blog, it seemed<br />

like it did not work. We later<br />

learned that we can only re<br />

direct our blog to other posts<br />

and pages within our blog.<br />

So, what we did in this case is<br />

that we created a single post<br />

that contained links to the<br />

pages of the school. We decided<br />

not to let people comment on<br />

the page, so in the case they had<br />

a question, they would have to<br />

click on the links. In the end we<br />

were not able to measure how<br />

many people clicked on certain<br />

links because google analytics<br />

technology failed on us or we did<br />

not manage to embed the<br />

information properly.<br />

To finish, the buzz that we<br />

managed to produce around the<br />

landing pages was extremely<br />

successful. The next step to<br />

making it even more successful<br />

is identifying how many people<br />

proceeded to clock on the link,<br />

and their background<br />

information.<br />

Information like gender, location<br />

and age would be important to<br />

us so we could offer our<br />

customers a more interesting<br />

report. If we had to do it again<br />

we would try to fix this<br />

analytics problem.


Personal Reviews- Priscilla<br />

Personal involvement and experience:<br />

Working with my team members was an absolute pleasure. I really<br />

believe and feel that we all complimented each other very well and the<br />

results are visible when looking at our blog. Each of us brought<br />

different kinds of content yet we all had a clear understanding of our<br />

team strategy.<br />

It was essential for the blog, that we all kept posting within constant<br />

time frames, and this was very mcuh accomplished. Even though at<br />

times it was difficult to find new content, we all brought something<br />

interesting and I was always satisfied with the posts which I had<br />

written.<br />

Despite my lack of advanced experience with social media platforms, I<br />

was able to collaborate and learn doing so. I will take all the experience<br />

which I have acquired and use them in the future. Even though I have<br />

not planned to become an expert on the subject, with no doubt will I<br />

use it in my career, where I plan to open small businesses.<br />

As discussed in my latest post, ?Social media case study: Veggie Pizza<br />

Peru? i strongly believe that social media makes a large impact on<br />

small business, and if well used it can be used as very positive<br />

promotion and marketing.


Social <strong>Media</strong> jungle.<br />

First of all, I need to say thank you to my group as we had such a strong team<br />

spirit. We were all walking into the same direction with the same goals. During<br />

this time working together we discovered how important it is to have a good<br />

communication between each other. Therefore, we set up a Facebook group so<br />

that we are able to communicate very easily to each other. Once we started off<br />

with our blog we discussed a lot what we want to achieve with our blog on what<br />

content we are focusing on how we distribute the work etc. This clear outline of<br />

our strategy helped us a lot in order to move forward and focusing on our<br />

milestones. We all agreed on the strategy and even more we were all convinced<br />

this is the right strategy for us. Thus, we worked very well together as we all had<br />

the same goal. During these ten weeks we tried different new strategies, as we<br />

had to adjust sometimes our strategy in order to gain more followers. However,<br />

the strategy change was always approved by all the team members. This helped<br />

us to be flexible and set our strategy towards our follower as we had great<br />

communication between the team members. Once a week we tried to meet in<br />

person to discuss the next bigger steps and what we want to achieve and how it<br />

could be achieved. I personally found this extremely helpful as we could really<br />

brainstorm in how to succeed.


Personal lesson learned:<br />

This course taught me that<br />

social media is not easy. For<br />

those of us who don?t know, it?s<br />

to underestimate. Nowadays,<br />

creating a social media page is<br />

easy, but making it a succesfull?<br />

is hard work! What I learnt from<br />

working with ?<strong>Experience</strong> the<br />

media? is that, just posting? Is<br />

not enough. Social media is a<br />

24/ 7 job where you have to be<br />

extremely reactive and sensitive<br />

to interpret your audience.<br />

things to do. Especially<br />

when your audience is not<br />

very engaging, you have to<br />

understand who these<br />

people, what they like, what<br />

they want, what they dislike<br />

without being able to<br />

actually ask them.<br />

The most interesting for me<br />

was to see the<br />

demographics of our<br />

audience, which was so<br />

varied. From developed<br />

countries like USA and UK at<br />

the top to developing<br />

countries, India and<br />

Indonesia at second and<br />

third. I have to say that<br />

reaching 10,000 views<br />

seems amazing to me! I<br />

had already created a blog<br />

on food last summer, and I<br />

remember how impressed I<br />

was with the (few) likes I<br />

got. Yet, 10,000 is an<br />

amazing accomplishment.<br />

Even though at the<br />

beginning I was reluctant to<br />

the idea of using spamming<br />

and promoting techniques<br />

which would be very ?push?<br />

to our audience, i now<br />

understand that this is<br />

what must be done to<br />

achieve those high figures.<br />

This brings me onto<br />

understanding audience, which<br />

from what I learned is the most<br />

essential, yet hardest


Personally I feel that this<br />

Social <strong>Media</strong> for business<br />

class brought a lot of<br />

knowledge and helped me<br />

discover many things. First of<br />

all, we had the group work:<br />

For ten weeks we worked<br />

together and I have to say<br />

that I got to know these<br />

people better and it feels very<br />

good to work with motivated<br />

people.<br />

I learned to rely on them<br />

because it was my only<br />

alternative and now I know<br />

that the people I worked with<br />

are some of the best at BSL.<br />

We had a great sense of<br />

communication and there<br />

were seldom<br />

misunderstandings. I really<br />

enjoyed the way we knew<br />

each of our tasks and we<br />

became very efficient and<br />

productive in each and every<br />

one of them.<br />

Personally I have the<br />

impression that during these<br />

ten weeks our professor<br />

pushed us and this gave us<br />

the opportunity to grow, not<br />

only as a student but also<br />

professionally. We had an<br />

amazing speaker that really<br />

gave us the grip of the real<br />

world, and at this moment<br />

everything we learned in class<br />

clicked with the real world.<br />

I learned that we have to take<br />

risks when we are doing our<br />

social media platforms.<br />

We had to use different<br />

strategies in order to find<br />

what really worked best for<br />

us, and it was not always<br />

easy.<br />

loremipsumdolor sit amet<br />

Isabel<br />

loremi[sumdolor sit amet<br />

"Lorem ipsum dolor sit<br />

amet, consetetur<br />

sadipscing elitr, sed<br />

diam nonumy eirmod<br />

tempor invidunt ut<br />

labore et dolore<br />

magna aliquyam erat,<br />

sed diam voluptua."<br />

I had to use the internet<br />

various times to find out how<br />

things worked in the blog,<br />

because even if it is supposed<br />

to be a user friendly platfrom,<br />

it was sometimes confusing.<br />

I learned to ask for help, not<br />

only from my group members,<br />

but also from other sources<br />

like our professor, the internet,<br />

and my dad.<br />

If I had to operate a social<br />

media platfrom in the future I<br />

would definatley opt for a blog<br />

because it is very practical and<br />

it has many features that<br />

other platforms that we<br />

observed in class do not have.<br />

Blogger let us expand our<br />

knowledge on how to use<br />

different strategies. In the end<br />

we reached 10K views wich<br />

made me really proud of<br />

myself, and of my team.<br />

Finally the most important<br />

lesson I learned was that even<br />

if this task was supposed to be<br />

a competition, I was able to be<br />

proud of my classmates that<br />

were in other groups. (The VK<br />

group specially)<br />

I found all their strategies and<br />

their work very impressive, and<br />

in the future would like to work<br />

with them.<br />

This class was very informative<br />

and helped me see the internet<br />

in other ways. A big thank you<br />

to all my classmates, specailly<br />

our group, and to our great<br />

professor !


Christian<br />

In our group, each member had an unofficial role which basically<br />

emerged throughout the weeks. We were all in charge of posting<br />

content on the blog and there wasn?t too much division. We all had a<br />

tendency of what kind of posts we write, but we also overlapped with<br />

every other member.<br />

My posts tended to be lists of tips of how businesses can use social<br />

media for their advantage, as well as news coverage with something<br />

related to the matter.<br />

Personally, I thought that the list of tips might interest our target<br />

group, because we found out that business related content is very<br />

high on Google?s Trend and Consumer Barometer, so offering this kind<br />

of advice seemed like a good idea. Together with business related<br />

content, news is way up in the ranking.<br />

People want to stay informed about everything so knowing what is<br />

currently going on in the world seems to be a good approach to<br />

reaching customers. Blogger.com also uses hashtag-like marks called<br />

?labels? which allows the readers to search by content.<br />

After an occurrence, people tend to write about it and/ or give their<br />

personal opinion. Having the correct labels to current events therefore<br />

put our blog in line with other communicants, leading to more people<br />

visiting our blog.<br />

One of the biggest learning moments I had during the past ten weeks<br />

was pushing the limits. My nature prefers steady and manageable<br />

development, so in the beginning I was a bit conservative with my


actions to promote the blog.<br />

I live under the assumption that<br />

there is a line for everyone and if<br />

this line is reached, the person<br />

just gets annoyed and then<br />

doesn?t comply to, in this case,<br />

visiting the blog out of defiance.<br />

After a while I learned though<br />

that most people are not like me<br />

and are fine with being exposed<br />

to the same type of promotion<br />

multiple of times.<br />

Additionally, promoting through<br />

the same channels multiple of<br />

times can also allow readers who<br />

do not visit the channel on a<br />

daily basis see the promotion<br />

and go to the blog afterwards.<br />

My own behaviour on social<br />

media is entirely different than<br />

other people?s, and I know that I<br />

would probably not click on a<br />

promotion link.<br />

However, judging from this<br />

experience, I do see how effective<br />

it can be and why businesses<br />

use them so regularly to get<br />

leads.<br />

Dealing with social media is, like<br />

everything, a learning process.<br />

The essential part is to just start<br />

doing things and not be ?scared?<br />

in a way. One has to try out<br />

different things and just look<br />

what happens. If one method is<br />

repeatedly unsuccessful, then<br />

one just has to move on to<br />

another method and see how<br />

that works. Learning by doing<br />

seems to be a very successful<br />

way of approaching a challenge,<br />

which then results in the<br />

appreciation of one?s strengths<br />

and weaknesses, as well as<br />

personal growth.


MARCO<br />

I honestly need to admit that<br />

this experience was very<br />

helpful as it was a very<br />

practical exercise. I<br />

personally learned a lot in<br />

terms of customer<br />

segmentation, customer<br />

relationships and marketing<br />

of a Social <strong>Media</strong> platform. I<br />

am convinced this practical<br />

exercise has a much bigger<br />

learning impact on all of us. I<br />

learned a lot about the<br />

platform blogger as well as<br />

about many other Social<br />

<strong>Media</strong> channels due to the<br />

other groups. I was very<br />

motivated in founding out<br />

what is needed to reach<br />

10?000 followers. I honestly<br />

did not expect that it is going<br />

to be so difficult, there are so<br />

many things you need to<br />

consider, which I was not<br />

even aware of. Thus, I<br />

learned so much during this<br />

ten weeks course as every<br />

day was different. I definitely<br />

learned that it is really<br />

difficult to predict what is<br />

going to happen next.<br />

Therefore, it is important to<br />

be flexible and to be able to<br />

adapt to the different<br />

occurring situations. I was<br />

not aware of that an SEO<br />

booster could be so helpful<br />

in expending our follower<br />

base. In terms of<br />

organisation I learned a lot,


as it is really important to<br />

have a good time<br />

management, as this is<br />

essential. It is important to<br />

plan in advance what and<br />

when we are going to post<br />

things. For this we can use<br />

different tools such as<br />

Hootsuite or already<br />

implemented tools in our<br />

Social <strong>Media</strong> platform. For<br />

instance, blogger or VK have<br />

these tools in order to plan<br />

in advance when to share<br />

our content. This was a<br />

completely new experience<br />

for me, as I never worked<br />

with these tools before. I<br />

assume in the future it could<br />

help me a lot if I decide to<br />

peruse a career in Social<br />

<strong>Media</strong> marketing. In overall, I<br />

learned a lot in terms of the<br />

subject Social <strong>Media</strong>, as I<br />

was just a normal user in my<br />

leisure time. Thus, it was<br />

very interesting for me to<br />

see how companies use<br />

Social <strong>Media</strong> with a business<br />

purposes behind. This<br />

exercise made me also more<br />

aware of how important it is<br />

to understand your<br />

customers (followers). I am<br />

really satisfied in what I<br />

learned as I strongly believe<br />

this could be very helpful for<br />

my professional life. Due to<br />

this course I feel I am much<br />

better prepared in order to<br />

find my way in this very large


Contact US<br />

socialmediaxperience@gmail.com<br />

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