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WARRANTY<br />
All SCANLAN ® instrumentation is guaranteed to be free from defects in materials and workmanship for ten full years.<br />
Any instrument which proves defective when used for <strong>it</strong>s intended purpose will be repaired or replaced at no charge, at<br />
the sole discretion of Scanlan International, Inc. This warranty is in lieu of all other warranties, e<strong>it</strong>her expressed or<br />
implied. In no event shall seller be liable to buyer, or any successors of buyer, for any claim for lost opportun<strong>it</strong>y, loss<br />
of goodwill, or consequential or incidental damages of any kind for any amount in excess of the price of the product.<br />
Seller agrees to replace or to issue cred<strong>it</strong> at seller’s sole option any product determined to be defective in materials or<br />
workmanship. Seller shall not be responsible for the cost of labor or charges of any kind incurred due to product<br />
defect. Your rights under this warranty may vary from state to state and country to country.<br />
SCANLAN ® Instrument Sterilization Trays: SCANLAN ® instrument sterilization trays are warranted for 12 months<br />
against defects in material or workmanship.<br />
SCANLAN ® Diamond Dust Instrumentation: SCANLAN ® Diamond Dust jaws are guaranteed for 12 months. If<br />
needed, the Diamond Dust surface will be restored at no charge during the 12-month period.<br />
Needle Holders: The use of suture needles larger than those recommended may result in damage and invalidate your<br />
warranty. Please see The Suture Size Guide for SCANLAN ® Needle Holders for recommendations regarding the use of<br />
suture needles w<strong>it</strong>h SCANLAN ® instrumentation. A copy of this publication is packaged w<strong>it</strong>h every SCANLAN ®<br />
needle holder and is also available upon request.<br />
T<strong>it</strong>anium Instrumentation: Different shades of blue may be found w<strong>it</strong>hin the extensive line of anodized SCANLAN ®<br />
t<strong>it</strong>anium instrumentation. This is not a defect, but a phenomenon which occurs due to slight variations of manufacture<br />
technique or alloy compos<strong>it</strong>ion. This is a cosmetic characteristic only and does not compromise the high qual<strong>it</strong>y of<br />
your SCANLAN ® t<strong>it</strong>anium instrumentation.<br />
Scissors: Do not cut suture, gauze, or wire w<strong>it</strong>h scissors unless <strong>it</strong> was designed to cut those materials. All SCANLAN ®<br />
Super Cut & Ultra Sharp ® scissors must be returned to Scanlan International for complete refurbishment and<br />
sharpening in order to maintain the unique cutting edge.<br />
Heifetz Clips and Advantage Bipolar Forceps: Product in the original packaging may be returned for full cred<strong>it</strong><br />
w<strong>it</strong>hin 90 days of invoice date. All used product will be considered FIRM SALE. Warranty for materials and<br />
workmanship will be one year for clips, bipolar <strong>forceps</strong>, and bipolar cords and 10 years for Heifetz clip appliers.<br />
PLEASE NOTE: Instrument designs may change w<strong>it</strong>hout prior notice. We are proud of the handcrafted qual<strong>it</strong>y of our<br />
instruments, which can cause slight variations in instrument patterns.<br />
IMPORTANT:<br />
All instruments must be decontaminated before returning to Scanlan International.<br />
Please identify decontaminated product by marking “decontaminated” on the outer shipping carton.<br />
DEAR CUSTOMER, PLEASE NOTE: Due to the nature of our surgical instrumentation manufacturing process and<br />
our strict qual<strong>it</strong>y standards, various instrument patterns may occasionally be unavailable. We apologize for this<br />
inconvenience, however, each of our instruments is made by hand in a trad<strong>it</strong>ion of high qual<strong>it</strong>y craftsmanship.<br />
Therefore, scheduled delivery dates may change. We strive to be accurate as possible regarding this information,<br />
however dates may become extended and availabil<strong>it</strong>y dates may change. Again, we apologize for this inconvenience.<br />
We will be happy to assist you in choosing an alternative instrument, as well as assist you in any way we can.<br />
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