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EverSmart Jazz Scanners - Kodak

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Troubleshooting for the Installation & Utilities Program 67<br />

Problem<br />

Serial Number Mismatch (second time)<br />

If the number entered still does not match, a message window appears<br />

on the screen requesting insertion of the scanner parameters backup<br />

media.<br />

Solution<br />

Ø<br />

Ø<br />

An original, factory-produced, parameters backup media is<br />

supplied with the scanner. The media is located in the installation<br />

kit. Insert this media into the drive.<br />

If no parameter media exists, click No Backup.<br />

Default parameters will automatically be created.<br />

Problem<br />

Wrong Media Inserted<br />

If the backup media also has a serial number mismatch, or a wrong<br />

media has been inserted, a message window appears requesting<br />

insertion of the correct media.<br />

Solution<br />

Ø<br />

If no other parameter media exists, click No backup.<br />

Default parameters will automatically be created.

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