Genesis HR Installation Instructions - VIP Payroll

Premier HR 

Version 7.1 (v12.8.0.1) 

Install & Upgrade Guide 

Premier HR – Installation Notes 1

Contents 

VIP Premier Total Solution Upgrade ..................................................................................... 3 

Upgrading the Total Solutions Installation..................................................................................... 3 

Premier HR Server & Workstation Upgrade .......................................................................... 5 

Upgrading the Premier HR Server or Workstation .......................................................................... 5 

Premier HR Server & Workstation Upgrade .......................................................................... 8 

Upgrade the Premier HR Server Install ......................................................................................... 8 

Integrator Workstation Upgrade Instructions .................................................................... 10 

Upgrading the Premier HR Integrator Workstation ...................................................................... 10 

Premier Integrator Comms Service Upgrade ...................................................................... 11 

Upgrading the Premier HR Integrator Comms Service.................................................................. 11 

VIP Premier Total Solution Installation .............................................................................. 12 

HR Server Installation Instructions .................................................................................... 13 

Installing the Premier HR System on a Server ............................................................................. 13 

Premier HR Workstation Installation Instructions ............................................................. 16 

Installing the Premier HR Workstation Installation ....................................................................... 16 

Integrator Workstation Install Instructions ....................................................................... 18 

Installing the Premier HR Integrator Workstation ........................................................................ 18 

Premier Integrator Comms Service ..................................................................................... 20 

Installing the Premier Integrator Comms Service......................................................................... 20 


Upgrade Instructions 

VIP Premier Total Solution Upgrade 

Upgrade to Version 7.1 (v 12.8.0.1) 

Upgrading the Total Solutions Installation 

1. Check that you are on version V6.0 (released as version v11.10.1) or V6.1 (released as 

version v11.12.0.1) or V7.0 (released as version 12.5.0.001) 

2. Make sure that All operators are out of Premier HR. If they are not, the installation will not 

successfully run. 

3. Make sure you know the Drive letter from which you will install the upgrade (usually D: for 

CD’s). 

4. Make a Full System Backup of Premier Payroll, Premier HR Data and Collective 

Database backup, Premier Integrator Database and Premier ESS backup for the GUESS 

database, before installing the upgrade. 

5. Premier Payroll and Premier ESS Users: 

Please note that the Premier HR Application cannot be upgraded without also upgrading the 

Premier Payroll Application and ESS Application. These applications have to be upgrade 

simultaneously. The upgrades for the Premier Payroll and ESS Applications may be 

downloaded from the Softline VIP website. 

The following install sequence needs to be followed for an installation or upgrade of the Total 

Solution: 

Premier Payroll 

1. Ensure that you are currently running Premier Payroll 4.0a. 

2. If you are still on a previous version of Premier Payroll please contact the VIP Call Centre for 

assistance. 

Premier ESS 

1. Ensure that you are on version 4.1 of Premier ESS. 


1. Run the installation or Upgrade CD for Premier HR Version 7.1 (v12.8.0.1) and upgrade 

the Premier HR and Integrator Databases. 

2. If the Integrator Comms Service is on another server, then run the installation or upgrade to 

the Integrator Comms Service from the CD. 

3. If the HR installation requires workstation installations, then run the Premier HR workstation 

upgrade or install on the workstations which needs to have access to Premier HR. 

4. If the HR installation requires workstation installations of the Premier Integrator, then run the 

Premier HR Integrator workstation upgrade or install on the workstations which needs to have 

access to the Premier Integrator. 


Please ensure that before loading this upgrade that you have made the following 

backups: 

 

 

 

 

Premier Payroll Full Systems backup. 

Premier HR Data and Collective Database backup. 

Premier Integrator Database backup. 

Premier ESS backup for the GUESS database. 

If you are unsure about ANY of the above instructions, please contact the VIP Call Centre 

for assistance. 



Premier HR Server & Workstation Upgrade 


Upgrading the Premier HR Server or Workstation 

Before proceeding with the Installation Instructions below, please ensure that: 

A backup of the Premier HR Data as well as Collective Database have been made. 

The Premier HR Server upgrade must be run before the workstation upgrades are run. 

Once the system upgrade has been successfully run, the databases must be upgraded. 

The Microsoft .Net Framework 4.0 is installed on the server and all workstations. 

Steps to follow when Installing the Premier HR Upgrade 

1. Download the Premier HR Upgrade software from the Softline VIP website. 

A message will be displayed should the Premier HR system still be open or the services still be 

running while the upgrade tries to run. 

2. The Compatibility Check screen below will be displayed. The Compatibility Wizard will 

check that the minimum system requirements necessary for running the Premier HR System 

are met before proceeding with the installation: 

The table on the Compatibility Check screen will display the results from the compatibility 

check. 


The green tick icon below represents that this specific system requirement has been met. 

You may proceed with the installation, provided that there are no red icons displayed on the 

compatibility check table. 

The yellow warning icon below represents that this specific requirement has not been met. 

You may still proceed with the installation, provided that there are no red icons displayed on 

the compatibility check table. 

The red icon below represents that this specific requirement has not been met. You may 

not proceed any further with the installation until this requirement has been updated. 

Please note that if any of the minimum system requirements with a red icon have not been 

met, you will not be allowed to continue any further with the installation. 

A Redistributables Folder has been added onto the Premier HR Installation 

CD containing the following programmes: 

Adobe Reader 9.0 

MS .Net Framework 3.5 SP1 / MS .Net Framework 4.0 

MS SQL Server Express 2005 

The above programmes must be installed before proceeding with the Premier HR installation, 

providing they are currently not available on your workstation or network server. 

Once all the minimum system requirements have been met you may click on Next . 

3. The system will uninstall the previous version of Premier HR and install the new version. The 

installer will display Progress screens during the upgrade process. 

Close the applications or services indicated on the screen and click on Upgrade . 

4. The Upgrade Installation screen will be displayed. 

Click on Upgrade . 

5. After the process has been completed, the Installation Result screen will be displayed. 

Click on Finish . 

When a service does not start within a reasonable time, an information message will be 

displayed. Click on OK , and consult the service page once the installation has been 

completed to ensure that the service has started. 

The Premier HR services may be found under your services: 

Select: Start 

Select: Run 

Type: services.msc 

The install will close as soon as the upgrade has been completed successfully. 


You may access Premier HR System from the icon on your desktop, or alternatively you 

may access the VIP Premier HR System from the Windows Start Menu. 

Please note if the upgrade was done on a Vista or Windows 7 machine,, with UAC enabled, 

the “Run as Administrator” option must be selected again on the shortcut properties. 

Please note that if the Premier HR System requires workstation upgrades, then run the 

Premier HR System upgrade on the workstations which need to have access to the Premier 

HR System. 

If you are unsure about ANY of the above instructions, please contact the VIP Call 

Centre for assistance. 



Premier HR Server & Workstation Upgrade 


Upgrade the Premier HR Server Install 


A backup of the Premier HR Data as well as Collective Database have been made. 

The Premier HR Server upgrade must be run before the workstation upgrades are run. 

Once the system upgrade has been successfully run, the databases must be upgraded. 

Steps to follow when Installing the Premier HR Upgrade 

1. Insert the VIP Premier HR System Installation CD. This Installation CD has a built-in auto run 

function. If previous versions of Premier HR exist, these versions will be uninstalled when the 

upgrade CD is loaded. 

A message will be displayed should the Premier HR system still be open or the services still be 

running while the upgrade tries to run. 

2. The system will uninstall the previous version of Premier HR and install the new version. The 

installer will display Progress screens during the upgrade process. 




4. After the process has been completed, the Installation Result screen will be displayed. 



displayed. Click on OK , and consult the service page once the installation has been completed 

to ensure that the service has started. 

The Premier HR services may be found under your services: 

Select: Start 

Select: Run 



You may access Premier HR System from the icon on your desktop, or alternatively you may access 

the VIP Premier HR System from the Windows Start Menu. 

Please note if the upgrade was done on a Vista or Windows 7 machine, with UAC enabled, 

the “Run as Administrator” option must be selected again on the shortcut properties. 


Please note that if the Premier HR System requires workstation upgrades, then run the 

Premier HR System upgrade on the workstations which need to have access to the Premier 

HR System. 




Integrator Workstation Upgrade Instructions 


Upgrading the Premier HR Integrator Workstation 


The Premier HR Integrator Server upgrade must be run before the workstation upgrades are 

run. 

The Premier HR Integrator Workstation upgrade requires that a workstation upgrade of the 

Premier HR System has already been run on your computer. 

Steps to follow when Upgrading HR Integrator Workstation 

1. The installation program for the Premier HR Integrator Workstation can be located on the 

Premier HR Installation CD in the Premier HR Integrator Workstation folder. Double-click 

on Premier HR Integrator.exe to launch the Installation wizard. 

A message will be displayed should the Premier Integrator system still be open or the services 

still be running while the upgrade tries to run. 

2. The system will uninstall the previous version of the Premier Integrator and install the new 

version. The installer will display Progress screens during the upgrade process. 


3. After the process is complete, the Installation Result screen will be displayed. 



Please note if the upgrade was done on a Vista or Windows 7 machine, with UAC enabled, 

the “Run as Administrator” option must be selected on the shortcut properties. 





Premier Integrator Comms Service Upgrade 


Upgrading the Premier HR Integrator Comms Service 


The Premier HR system is on Version 7.1 (v 12.8.0.1). 

The Premier Payroll system is upgraded to Release 4.0a. 

The destination folder for the Premier Payroll system is specified when installing the Premier 

Integrator Comms Service. The Service needs to be reinstalled if the Premier Payroll 

destination folder should change. 

Steps to follow when upgrading the Premier HR Integrator Comms Service 

1. The installation program for the Premier Integrator Comms Service can be located on the 

Softline VIP website. Double-click on Premier Integrator Comms Service.exe to launch 

the Installation wizard. 



3. The Upgrade Progress screen will be displayed. 


displayed. Click on OK , and consult the service page once the installation has been completed 

to ensure that the service has started. 

The Premier Integrator Comms Service may be found under your services: 

Select: Start 

Select: Run 


4. Once the installation has been completed, the Installation Result screen will be displayed. 




Installation Instructions 

VIP Premier Total Solution Installation 


The following Install Sequence needs to be followed for an installation of the Premier 

Solution: 

Premier Payroll: 

Ensure that you are currently running Premier Payroll 4.0a 

If you are still on a previous version of Premier Payroll please contact the VIP Call Centre for 

assistance. 

Premier ESS: 

 

Ensure that you are on version 4.1 of Premier ESS. 

Premier HR: 

1. Run the installation for Premier HR Version 7.1 (v 12.8.0.1). 

2. If the Integrator Comms Service is on another server, then run the installation of the 

Integrator Comms Service from the CD. 

3. If the HR installation requires workstation installations, then run the Premier HR workstation 

install on the workstations which need to have access to Premier HR. 

4. If the HR installation requires workstation installations of the Premier Integrator, then run the 

Premier HR Integrator workstation install on the workstations which need to have access to 

the Premier Integrator. 

If you are unsure about ANY of the above instructions, please contact the VIP Call Centre 

for assistance. 


HR Server Installation Instructions 

Version 7.1 (v 12.8.0.1) 

Installing the Premier HR System on a Server 

The Premier HR Server Installation will install the following components on the 

Server: 

 

 

 

 

Premier HR System. 

Premier HR Integrator. 

Premier HR Scheduler Service. 

Premier HR Timer Service. 

The above Premier HR components will need to be installed separately: 

 

Premier HR Integrator Comms Service. 

You can find the Comms Service installation on the Premier HR Installation CD in the folder HR 

VIPComms Service. Please refer to the Premier HR Comms Service Installation instructions for 

information on how to run the Comms Service install. 

Steps to follow when Installing the Premier HR System 

1. Insert the VIP Premier HR System Installation CD. 

This Installation CD has a built-in auto run function and the InstallAware Wizard screen 

will automatically be displayed. 

Click on Next . 

2. The Type of Installation screen will be displayed. 

The following options are available: 

Workstation Install: (do not select if this is a server installation) 

Select this option if you only want to install the system on a user’s computer. This option 

requires that Microsoft SQL Server 2005 or higher is already installed on a network server. 

Workstation Installation will install: 

The Premier HR Application. 

 

Server/Standalone: 

Select this option if it is the server on which the Premier HR System will run or if it is a 

standalone computer which will be the only computer running the Premier HR System. 

Server Installation will install: 

SQL Express, if SQL Server 2005 is not installed. 

The Scheduler Service. 

The Timer Service. 

The Integrator Service. 

The Premier HR application. 

Optional Selections: 

Adobe Reader 9. 


The default installation will be a workstation installation. Choose the Server / Standalone 

Install option. 


3. The SQL Server Setup Information screen will be displayed if the option to install SQL 

Express was checked on the Type of Installation screen. 

Enter the name of the new SQL Instance to be created. The Premier HR System uses SQL 

Authentication for security purposes. Enter the Password for the “sa” user and confirm 

that the password is correct. 

The following option is available: 

SQL Express Management Studio: 

If your computer does not already have SQL Express Management Studio or SQL 

Management Studio installed, this option will be available. Tick this option to install SQL 

Express Management Studio 2005 for managing the SQL Databases that will be created. 


4. The Scheduler Service Configuration screen will be displayed. 

The password to provide access to these services need to be provided. Enter your User 

Name and Password in the fields provided on this screen. 


The Premier HR installation verifies that the user name and password provided entered are 

valid. The installation cannot continue without valid user credentials. 

5. The Select Destination Folder screen will be displayed. 

The preferred location for Premier HR Systems is C:\SoftlineVIP\HR but may be changed if 

absolutely necessary. 

To change the location for Premier HR: 

Click on Browse to locate another destination. 


6. The Shortcuts screen will be displayed. 

The system will default to group Softline\Premier HR. 

A shortcut will be created on your desktop. You may also select to create shortcuts for all 

users. 


7. The Ready to Install screen will display. 

The system is now ready to be installed at the location provided. 

Click on Install . 

8. The Installation Progress screen will be displayed. 



displayed. 

Click on OK , and consult the service page once the installation has been completed to ensure 

that the service has started. 

The Services may be found under your services: 

Select: Start 

Select: Run 


9. The Installation Result screen will be displayed. 

The message will be displayed to indicate that the installation has been successful. 


You may now click on the Premier HR icon on your desktop to access the VIP Premier HR System: 


Alternatively, you may access the VIP Premier HR System from the Windows Start Menu. 

Please note if the installation was done on a Vista or Windows 7 machine, with UAC enabled, 





Premier HR Workstation Installation Instructions 

Version 7.1 (v 12.8.0.1) 

Installing the Premier HR Workstation Installation 

In the Installation Instructions below: 

The Premier HR Workstation must only be installed after the Premier HR Server installation has 

been completed. 

Steps to follow when Installing the Premier HR Workstation Installation 

1. Insert the VIP Premier HR System Installation CD. This Installation CD has a built-in auto run 

function. The Installation Wizard for Premier HR Setup screen will be displayed. 


2. The Type of Installation screen will automatically be displayed. 

The following options are available: 

Workstation: 

Select this option if you only want to implement the system on a user’s computer. This 

option requires that Microsoft SQL Server 2005 or higher is already installed on a network 

server. 

Workstation Installation will install: 

The Premier HR Application. 

The .Net Framework 4.0 (if not already installed on this machine). 

 

Server/Standalone: 

Select this option if it is the server on which the Premier HR System will run or if it is a 

standalone computer which will be the only computer running the Premier HR System. 

Server Installation will install: 

SQL Express, if SQL Server 2005 is not installed. 

The Scheduler Service. 

The Timer Service. 

The Integrator Service. 

The Premier HR application. 

Optional Selections: 

Adobe Reader 9.0. 

The default installation will be a workstation installation. 


3. The Select Destination Folder screen will automatically be displayed. 

The preferred location for the Premier HR systems is C:\SoftlineVIP\HR, but it may be 

changed if absolutely necessary. 

If the location must be changed, click on the Browse button and locate the new location. 


The location for future updates to Premier HR workstation installs may be specified on this 

screen. When a new upgrade is available, the upgrade may be loaded on a central place on 

the server. If this option is selected, the user will be able to check for new updates in the 

specified location. The user will be able to click on the shortcut under Start\All 

Programmes\SoftlineVIP\Premier HR\Updates\Premier HR to upgrade to a newer 

version of Premier HR System. 




users. 


5. The Ready to Install screen will be displayed. 

Review the installation settings and make sure that it is correct before continuing. 


6. The Install Progress screens will be displayed. 

After the process is complete, the Installation Result screen will be displayed. 


You can now click on the Premier HR icon on your desktop to access the VIP Premier HR System: 


Alternatively, you may access the VIP Premier HR System from the Windows Start Menu. 




Integrator Workstation Install Instructions 

Version 7.1 (v 12.8.0.1) 

Installing the Premier HR Integrator Workstation 

In the Installation Instructions below: 

The Premier HR Integrator Workstation must only be installed if integrations between Premier 

HR and Premier Payroll will be performed, and the user of this computer should have access 

to the Premier HR Integrator application. 

The Premier HR Integrator Workstation requires that a workstation installation of the Premier 

HR System already exists on your computer. 

Steps to follow when Installing HR Integrator Workstation 

1. The installation program for the Premier HR Integrator Workstation can be located on the 

Premier HR Installation CD in the Premier HR Integrator Workstation folder. Double-click 

on Premier HR Integrator.exe to launch the Installation wizard. 

2. The InstallAware Wizard screen will automatically be displayed. 


3. The Select Destination folder screen will be displayed. 

The preferred location for the Premier HR systems is C:\Program 

Files\SoftlineVIP\HR\PremierHR, but it may be changed if absolutely necessary. 

If the location must be changed, click on the Browse button and locate the new location. 

The location for future updates to Premier Integrator workstation installs may be specified on 

this screen. When a new upgrade is available, the upgrade may be loaded on a central place 

on the server. If this option is selected, the user will be able to check for new updates in the 

specified location. You will be able to click on the shortcut under Start\All 

Programmes\SoftlineVIP\Premier HR\Updates\Premier Integrator to upgrade to a 

newer version of Premier Integrator. 




users. 





6. The Installation Result screen will be displayed. 

A message will be displayed to indicate that the installation has been successful. 



You can access the Premier Integrator System by clicking on the Premier Integrator icon on your 

desktop: 

Premier 

Integrator 

Alternatively, you may access the VIP Premier Integrator System from the Windows Start Menu. 

Please note if the installation was done on a Vista or Windows 7 machine, with UAC enabled, 





Installation Instructions 

Premier Integrator Comms Service 

Version 7.1 (v 12.8.0.1) 

Installing the Premier Integrator Comms Service 

Please note: The destination folder for the Premier Payroll system is specified when installing 

the Premier Integrator Comms Service. The service needs to be reinstalled if the Premier 

Payroll destination folder was incorrectly specified. 

Steps to follow when installing the Premier Integrator Comms Service 

1. The installation program for the Premier Integrator Comms Service can be located on the 

Premier HR Installation CD in the Premier Integrator Comms Service folder. Double-click 

on Premier Integrator Comms Service.exe to launch the Installation wizard. 

2. The InstallAware Wizard screen will be displayed. 


3. The Integrator Comms Service Configuration screen will be displayed. 

Enter your User Name and Password for the account under which the service should run in 

the fields provided on this screen. The Integrator Comms Service verifies that the User Name 

and Password provided are valid. The installation cannot continue without valid credentials. 


4. The Select Destination Folder screen will be displayed. 

The preferred location for the Premier Integrator Comms Service is 

C:\SoftlineVIP\HR, but it may be changed if necessary. If the location must be changed, 

click on the Browse button and locate the new location. 

The location of the Premier Payroll folder for the Premier HR and Premier Payroll integration 

needs to be specified on the Select Destination Folder screen. If the location must be 

changed, click on the Browse button and locate the new location. The installation cannot 

continue without a valid Premier Payroll path. 





6. The Install Progress screen will be displayed. 

When a service does not start within a reasonable time, an information message will be given 

to this effect. Click on OK , and consult the service page once the installation has been 

completed, to ensure that the service has started. 


The Premier Integrator Comms Service may be found under your services: 

Select: Start 

Select: Run 


7. Once the installation has been completed, the Installation Result screen will be displayed. 

Please see the notes for the Integrator Setup for additional information on how to 

configure your connection settings.

Genesis HR Installation Instructions - VIP Payroll

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