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NetAcad@15<br />
and beyond<br />
Omar Shaban<br />
Director of Global Operations<br />
May 2013<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 2 2
Currently 1 Million Students Worldwide<br />
2%<br />
22<br />
19%<br />
179<br />
14%<br />
138<br />
7%<br />
70<br />
1%<br />
5<br />
% OF GLOBAL TOTAL<br />
20%<br />
APAC<br />
7%<br />
63<br />
19%<br />
Europe<br />
7%<br />
65<br />
18%<br />
Latin America<br />
14% U.S. and Canada<br />
7%<br />
7%<br />
Central and<br />
Eastern Europe<br />
Middle East<br />
18%<br />
175<br />
5%<br />
51<br />
20%<br />
187<br />
7%<br />
Greater China<br />
5%<br />
Africa<br />
2%<br />
Russia and CIS<br />
1% Japan<br />
STUDENTS BY REGION (1,000,000 Worldwide)<br />
Source: AME, jzinn_v1, Snapshot as of July 31, 2012<br />
% of Worldwide<br />
Total as of<br />
July 31, 2012<br />
100%<br />
1,000<br />
# of Students<br />
in thousands<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 3
1997 - 2005 2006-2010 2011-2015 2016-2020<br />
Startup<br />
Business Transformation<br />
Platform Evolution<br />
Connected Collaboration<br />
CSR<br />
“Build a Community”<br />
• Entrepreneurial<br />
• Pioneering<br />
• Education for School<br />
donations<br />
• LMS & Assessment<br />
• Local Impact<br />
• Access to Education<br />
• Build a brand in CSR<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 4
1997 - 2005 2006-2010 2011-2015 2016-2020<br />
Startup<br />
Business Maturity<br />
“Build a Community”<br />
• Entrepreneurial<br />
• Pioneering<br />
• Education for School<br />
donations<br />
• LMS & Assessment<br />
• Local Impact<br />
• Access to Education<br />
• Build a brand in CSR<br />
“Scale & Mature”<br />
• Mature Business<br />
processes<br />
• Predictability /<br />
Consistency<br />
• Cost Reduction<br />
• New Curriculum<br />
• Assessment &<br />
Simulation<br />
• Build <strong>Cisco</strong> Brand in CSR<br />
& Education Leadership<br />
• Growth<br />
• Global Reach, Local<br />
Relevance<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 5
1997 - 2005 2006-2010 2011-2015 2016-2020<br />
Startup<br />
Business Maturity<br />
Business Transformation<br />
Platform Evolution<br />
“Build a Community” “Scale & Mature” “Transformation”<br />
• Entrepreneurial<br />
• Pioneering<br />
• Education for School<br />
donations<br />
• LMS & Assessment<br />
• Mature Business<br />
processes<br />
• Predictability /<br />
Consistency<br />
• Cost Reduction<br />
• New Curriculum<br />
• Assessment &<br />
Simulation<br />
• Business Architecture<br />
• Platform Scale &<br />
Extensibility<br />
• Collaboration for Social<br />
Benefit (CSB)<br />
• Economic<br />
Empowerment<br />
• Enable Partner Content<br />
• Local Impact<br />
• Access to Education<br />
• Build a brand in CSR<br />
• Build <strong>Cisco</strong> Brand in CSR<br />
& Education Leadership<br />
• Growth<br />
• Global Reach, Local<br />
Relevance<br />
• Education outcomes<br />
• Employment outcomes<br />
• Cloud Architecture<br />
• <strong>Cisco</strong> on <strong>Cisco</strong> Story<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 6
1997 - 2005 2006-2010 2011-2015 2016-2020<br />
Startup<br />
Business Maturity<br />
Business Transformation<br />
Platform Evolution<br />
Connected Collaboration<br />
CSR<br />
“Build a Community” “Scale & Mature” “Transformation” “Marketplace”<br />
• Entrepreneurial<br />
• Pioneering<br />
• Education for School<br />
donations<br />
• LMS & Assessment<br />
• Mature Business<br />
processes<br />
• Predictability /<br />
Consistency<br />
• Cost Reduction<br />
• New Curriculum<br />
• Assessment &<br />
Simulation<br />
• Business Architecture<br />
• Platform Scale &<br />
Extensibility<br />
• Collaboration for Social<br />
Benefit (CSB)<br />
• Economic<br />
Empowerment<br />
• Partner Content<br />
• The Network Effect:<br />
Connection / Innovation /<br />
Impact<br />
• Marketplace: <strong>Academy</strong> /<br />
Instructor / Student<br />
• Influence Enterprise<br />
CSR strategies<br />
• Drive Reputation/Brand<br />
• Local Impact<br />
• Access to Education<br />
• Build a brand in CSR<br />
• Build <strong>Cisco</strong> Brand in CSR<br />
& Education Leadership<br />
• Growth<br />
• Global Reach, Local<br />
Relevance<br />
• <strong>Cisco</strong> Sales Enablement<br />
• Education outcomes<br />
• Employment outcomes<br />
• Cloud Architecture<br />
• <strong>Cisco</strong> on <strong>Cisco</strong> Story<br />
• <strong>Cisco</strong> Sales Enablement<br />
• Social Progress<br />
Imperative (Indices)<br />
• Impact through Cloud<br />
• Well Being Index<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 7
• It is 2018.<br />
• By building on our collaboration with<br />
educators, NetAcad has provided students<br />
with increased employment opportunities<br />
and has measurably increased the number<br />
of people employed in careers requiring<br />
ICT skills.<br />
• We have grown steadily and sustainably,<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 8
Building the Pipeline<br />
“Classroom” Offerings<br />
Getting A Job<br />
Alumni<br />
Marketing<br />
Toolkit<br />
Facebook<br />
Locators<br />
Learning Experience<br />
ITE<br />
CCNA<br />
CCNA<br />
Security<br />
CCNP<br />
HIN<br />
Packet<br />
Tracer<br />
<strong>Cisco</strong><br />
NetSpace<br />
Passport<br />
21/Aspire<br />
Multiplayer<br />
games<br />
NetRiders<br />
Vouchers<br />
NetAcad<br />
Advantage<br />
Linked In<br />
Curriculum<br />
access<br />
For alumni<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 9
Migration to New Model and<br />
Business Architecture<br />
<strong>Cisco</strong> NetSpace!!<br />
New Interactive Learning Environment<br />
New Courseware<br />
NetAcad<br />
Advantage<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 10
• Access your LMS from anywhere on any device!<br />
• Instructors can now incorporate their own content into a<br />
CCNA course! And share with other instructors!<br />
• Incorporate community generated content into your course<br />
• Speed Grader from your iPad!<br />
• Social Media as a learning tool!<br />
• …..<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 11
<strong>Cisco</strong> Instructor<br />
<strong>Cisco</strong><br />
Employees<br />
(Students)<br />
Jabber Video<br />
Webex Mtgs<br />
<strong>Cisco</strong><br />
NetSpace<br />
Other<br />
Students<br />
Webex Social<br />
THE CLOUD<br />
COMPONENTS<br />
• Provides sand box for innovation and experimentation (Jabber Video,<br />
Webex Social, Webex Meetings, etc…)<br />
• Experimentation with instructor led virtual classroom & distance based<br />
learning<br />
• Experimentation with MOOCs, gaming, simulation, etc…<br />
• Leading the way to a brave new world of online collaboration<br />
NetAcad<br />
Instructors<br />
© 2013 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 12
© 2013 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 13
Thank you.<br />
14
• Update on Numbers…Partner and Regional Manager…--global community<br />
• Change<br />
Business Arch<br />
Platform<br />
New Curriculum<br />
More success<br />
Collaboration—<br />
Tech/People<br />
1. Acknowledge, Appreciate<br />
2. What’s next?<br />
More cisco tech to do more, develop learning, Society<br />
-look at how can we change education<br />
Students and instructor interaction<br />
Video and collaboration in the classroom/ngo<br />
3. Program Direction<br />
3. Excellence in class, employment, alumni, pipeline…lifecycle…<br />
4. Ideas are welcome<br />
5. Job portal, internships, discuss low hanging fruit<br />
6. Share your stories….<br />
Demo Future inc for Veterans—do this globally<br />
© 2010 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 15
Switched<br />
Networks<br />
Introduction<br />
to<br />
Networks<br />
Routing &<br />
Switching<br />
Essentials<br />
Connecting<br />
Networks<br />
Network<br />
Basics<br />
Routing<br />
Protocols<br />
Scaling<br />
Networks<br />
• A set of 7 courses<br />
• Flexibly supports different<br />
learning and teaching<br />
options<br />
• Align to CCENT and<br />
CCNA Routing and<br />
Switching certifications<br />
• Major content revision to<br />
incorporate technology<br />
changes<br />
• Improved instructional<br />
design<br />
© 2013 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 16
Building the Pipeline<br />
“Classroom” Offerings<br />
Getting A Job<br />
Alumni<br />
Marketing<br />
Toolkit<br />
Facebook<br />
Locators<br />
Learning Experience<br />
ITE<br />
CCNA<br />
CCNA<br />
Security<br />
CCNP<br />
HIN<br />
Packet<br />
Tracer<br />
<strong>Cisco</strong><br />
NetSpace<br />
Passport<br />
21/Aspire<br />
Multiplayer<br />
games<br />
NetRiders<br />
Vouchers<br />
NetAcad<br />
Advantage<br />
Linked In<br />
Curriculum<br />
access<br />
For alumni<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 17
Click to edit Master title style<br />
• Click to edit Master text styles<br />
– Second level<br />
• Third level<br />
– Fourth level<br />
» Fifth level<br />
New Model and Process<br />
New Interactive<br />
Learning Environment<br />
New Courseware<br />
6/3/2013<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 18
• NetAcad Advantage is a career website that provides valuable<br />
resources for students and alumni who are ready to start their<br />
careers<br />
• The site is updated<br />
frequently with articles<br />
relevant to both global<br />
and local audiences<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 19
• Demonstrate the networking skills gap for specified countries<br />
• Identify variations between networking skills demand in Essential<br />
and Emerging Technologies:<br />
Essential: General <strong>Networking</strong> (Routing and Switching), Wireless, Voice,<br />
Security Skills<br />
Emerging: Unified Communications, Video, Cloud, Mobility, Data Center<br />
Virtualization<br />
Latam:<br />
• Argentina<br />
• Brazil<br />
• Chile<br />
• Colombia<br />
• Costa Rica<br />
• Mexico<br />
• Venezuela<br />
• Peru<br />
Complete<br />
Middle East:<br />
• Egypt<br />
• Jordan<br />
• Morocco<br />
• Pakistan<br />
• Saudi<br />
Arabia<br />
• Turkey<br />
• UAE<br />
Drafts<br />
Russia / CIS:<br />
• Russia<br />
• Ukraine<br />
• Kazakhstan<br />
APAC/China:<br />
• Taiwan<br />
• India<br />
• Indonesia<br />
• Korea<br />
• Malaysia<br />
Analysis<br />
• Australia<br />
• Philippines<br />
• China<br />
• Hong Kong<br />
• Thailand<br />
• Vietnam<br />
© 2013 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 20
Skills Gap<br />
Skills Gap<br />
Skills Gap<br />
140,000<br />
120,000<br />
100,000<br />
80,000<br />
LATAM<br />
129,862 Total<br />
60,144<br />
46% Skills<br />
Gap<br />
Emerging<br />
Essential<br />
350,000<br />
300,000<br />
250,000<br />
200,000<br />
MIDDLE<br />
EAST<br />
296,200 Total<br />
167,100<br />
53% Skills<br />
Gap<br />
Emerging<br />
Essential<br />
60,000<br />
40,000<br />
20,000<br />
0<br />
47,945 Total<br />
18,421<br />
34% Skills<br />
Gap<br />
29,525<br />
23% Skills<br />
Gap<br />
69,718<br />
36% Skills<br />
Gap<br />
2012 2016<br />
Supply of essential<br />
networking skills<br />
must be sufficient to<br />
fill both the current<br />
demand, and also<br />
account for<br />
adjustment of staff to<br />
roles that require<br />
emerging networking<br />
skills.<br />
!<br />
150,000<br />
100,000<br />
50,000<br />
0<br />
139,800 Total<br />
63,000<br />
42% Skills<br />
Gap<br />
76,800<br />
22% Skills<br />
Gap<br />
129,100<br />
25% Skills<br />
Gap<br />
2011 2015<br />
Supply of essential<br />
networking skills<br />
must be sufficient to<br />
fill both the current<br />
demand, and also<br />
account for<br />
matriculation of staff<br />
to roles that require<br />
emerging networking<br />
skills.<br />
!<br />
RUSSIA<br />
CIS<br />
140,000<br />
120,000<br />
100,000<br />
80,000<br />
130,858 Total<br />
78,666<br />
42% Skills<br />
Gap<br />
Emerging<br />
Essential<br />
2<br />
60,000<br />
40,000<br />
20,000<br />
0<br />
60,949 Total<br />
29,823<br />
30% Skills<br />
Gap<br />
31,126<br />
17% Skills<br />
Gap<br />
52,192<br />
20% Skills<br />
Gap<br />
2012 2016<br />
Supply of essential<br />
networking skills<br />
must be sufficient to<br />
fill both the current<br />
demand, and also<br />
account for<br />
adjustment of staff to<br />
roles that require<br />
emerging networking<br />
skills.<br />
!<br />
© 2013 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 21
Feb-April<br />
2013<br />
May-July<br />
2013<br />
Aug-Oct<br />
2013<br />
Nov-Jan<br />
2014<br />
Feb-April<br />
2014<br />
May-Jul<br />
2014<br />
Data Center Primer<br />
Partner Content<br />
SmartGrid (Pilot)<br />
Digital Inclusion in IT (Pilot)<br />
Partner Content<br />
Packet Tracer 6.0<br />
CCNA R&S – Phase 1<br />
Global Recognition Program<br />
CCNA R&S – Phase 2<br />
Revised Passport21 Delivery<br />
CGC – Voice Primer Delivery)<br />
CGC – Cloud Primer Delivery<br />
CCNA R&S – Phase 3<br />
CCNA Security Update<br />
Video Primer<br />
Partner Content<br />
Theme:<br />
CGC Delivery<br />
Theme:<br />
Expand Offerings<br />
Target<br />
HIN<br />
ITE 5.0<br />
Theme:<br />
Refresh Core Offerings<br />
Desired<br />
*CGC – Community Generated Content<br />
© 2013 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 22
Feb-April<br />
2013<br />
May-July<br />
2013<br />
Aug-Oct<br />
2013<br />
Nov-Jan<br />
2014<br />
Feb-April<br />
2014<br />
May-Jul<br />
2014<br />
Future directions<br />
Recommendation & Personalization<br />
Support New Education Models – MOOC (pilot)<br />
Assessment Activation Tool<br />
Redesigned Instructor Communities<br />
Recognition<br />
Improved Search<br />
Enrollment and other UX Items<br />
Addt’l Languages<br />
Webex Meetings (pilot)<br />
LTI Service offering Portlet<br />
Content Management Solution<br />
Community Translation<br />
Theme:<br />
User Experience<br />
Theme:<br />
Expand Services<br />
Target<br />
Localization<br />
Performance<br />
Theme:<br />
Complete and Tune<br />
Desired<br />
© 2013 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 23
Corp Affairs<br />
Private Cloud<br />
External<br />
Public Cloud<br />
Corp Affairs<br />
Public Cloud<br />
WebEx<br />
<strong>Cisco</strong> Collab<br />
Cloud<br />
Programs<br />
2013 2014 - 2015 2016<br />
NetAcad<br />
Orchestra<br />
Pilot<br />
CSB<br />
NetAcad<br />
HCWH<br />
Health-<br />
Care<br />
Employment<br />
WebEx Cloud<br />
(Meetings, Jabber, Webex Social, TPaaS, SnSaaS, UCaaS)<br />
EXPERIMENTAL: Social Miner; Webex Social; Video; UC; ―<strong>Cisco</strong> TV‖; <strong>Events</strong> …..<br />
PRODUCTION: Data Warehousing; Business Intelligence: VDS: Content Management Solution (CMS)<br />
LinkedIn, Facebook, Twitter<br />
Canvas; Salesforce; Liferay: AWS<br />
Future<br />
<strong>Cisco</strong> NetSpace<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 24
= Instance of ―LMS Solution‖ in cloud<br />
= <strong>Cisco</strong> NetSpace System<br />
= Runs on Premise/Local Machine<br />
Amazon Elastic<br />
Compute Cloud (EC2)<br />
<strong>Cisco</strong> Netspace/<strong>Cisco</strong> Canvas<br />
• Customer Portal Entry Point<br />
• Classroom/LMS<br />
• Institution Mgmt, Person Mgmt<br />
• Communities<br />
• Personalization, Entitlements, RBAC<br />
Salesforce (CRM)<br />
• Contact Management<br />
• Offerings Management<br />
• User accreditation<br />
• B2C/B2B Communication<br />
• Contracts Administration<br />
Assessments<br />
Data<br />
RightNow<br />
Help Desk Tickets<br />
Other<br />
• Ravenna<br />
• NALSD Support Tools<br />
• Collaboration Tools<br />
<strong>Cisco</strong> GDC<br />
• VDS Data Center<br />
• Xpass<br />
• Spotfire<br />
•FDS-Reporting / Data Store<br />
MVDC – San Jose/GDC<br />
(distributed data center)<br />
<strong>Cisco</strong>.com<br />
Packet Tracer<br />
Data Exchange<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 25
Recognize<br />
Click to edit Master title style<br />
• Click to edit Master text styles<br />
Reflect<br />
– Second level<br />
Change the way<br />
people learn<br />
Generate pride<br />
Education<br />
innovation over<br />
the past 15 years<br />
• Third level<br />
– Fourth level<br />
» Fifth level<br />
The power of<br />
collaboration<br />
Impact on individuals<br />
and communities<br />
We did this together<br />
(You+ networks)<br />
Anticipate<br />
Create excitement<br />
on what’s to come<br />
6/3/2013<br />
© 2012 <strong>Cisco</strong> and/or its affiliates. All rights reserved. <strong>Cisco</strong> Confidential 26
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