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Everyday Heroes: Meet Finning's service ... - Finning Canada

Everyday Heroes: Meet Finning's service ... - Finning Canada

Everyday Heroes: Meet Finning's service ... - Finning Canada

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We <strong>service</strong> what we sellIn 1928, Earl B. <strong>Finning</strong> moved to Vancouver and became a partnerwith Morrison Tractor and Equipment Ltd. Four years later, Morrisonrelinquished his interest and <strong>Finning</strong> Tractor & Equipment CompanyLtd. was born on January 4, 1933. A staff of six set up shop at940 Station Street in Vancouver. From day one, Earl <strong>Finning</strong>’s operatingphilosophy could be captured in five simple words: “We <strong>service</strong>what we sell.”IN TOUCH WITH INDUSTRY: Earl B. <strong>Finning</strong> meets with B.C.’sbudding logging magnates at Loggers Congress in 1946. The event washeld at the Banff Springs HotelBUILDING RELATIONSHIPS: A customer is greeted by a furry<strong>Finning</strong> sales rep – Earl B.’s famous Irish Red Setter, PatThe 75-year war against downtimeProduct support innovations through the decades kept <strong>Finning</strong>customers going by reducing equipment downtime. These innovativeprograms include custom track <strong>service</strong>, preventive maintenance,guaranteed bid, planned component replacement, guaranteed costper hour, scheduled oil sampling, customer support agreementsand many more.SERVICE BRIGADE: <strong>Finning</strong> mechanics get ready for a parade14 tracks & treads • Spring 2008 www.finning.ca

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