Raytheon Professional Services Overview

Raytheon Professional Services.
Unique among training providers. Delivering business results.
Our History
Raytheon Professional Services’
capabilities and expertise are built
on training practices developed by
our predecessor companies over the
past seven decades. Beginning in
the 1930s, these companies delivered
flight simulators to clients in the
government and military sectors.
They later provided curriculum
design and training administration
services.
In the 1990s, Raytheon Professional
Services was formed through the
thoughtful integration of training
organizations that Raytheon had
acquired over the years. We targeted
the commercial sector, primarily
the automotive industry in North
America, Europe and Asia. Two
of our programs awarded during
this decade continue to be among
the largest training programs ever
outsourced.
Today, we work in partnership with
Raytheon’s technical services business,
which generates more than Euro
1.9 billion in services sales annually.
Our client base has expanded
beyond the automotive industry to
include leading companies in the
pharmaceutical, defense, financial
services, heavy-duty equipment and
other industries. We also manage the
training operations for our parent
company Raytheon.
INDUSTRY RECOGNITION
Over the years, Raytheon Professional Services has
been recognized around the world by professional
associations, analysts and researchers for the scope,
quality and impact of our training solutions.
n TrainingOutsourcing.com’s Top 20 training outsourcing
provider, 2004–2006
n HRO Today magazine’s Bakers Dozen Training and
Development Providers, 2006
n Frost & Sullivan’s Business Development Strategy
Leadership of the Year Award, 2006
We continue to invest in new training
technologies and practices as we
establish ourselves in new regions
globally. In 2004, we opened a shared
services center in Barcelona, followed
by another in Detroit in 2006.
We established a presence in Russia
in 2005 and in Mexico in 2006.
Our growth strategy is founded on
leadership in training innovation
and global scale, especially in
emerging markets.
Examples of Raytheon Professional
Services in Action
Our training solutions help clients
achieve specific business results. Here
are several examples of how we’ve
delivered value to clients.
n For an automotive client in Europe,
we helped re-engineer the client’s
training supply chain, reducing its
number of providers from 180 to 60
while improving the quality of the
client’s training experience across
20 countries.
n For an automotive client in North
America, we rationalized the client’s
training facilities and introduced
a blended learning model,
significantly reducing the client’s
annual investment in training while
doubling the number of participants.
n For a retail client in Asia, we designed
and implemented sales competency
models, ultimately increasing sales by
35 percent.
n For a manufacturing client in North
America, the client’s retooling of its
plan required that we re-skill
employees on new processes and
tools, resulting in accelerating
employee time to proficiency by
60 percent.
n ASTD’s Excellence in Practice Award, 2004, 2006
n Berusfsverband der Verkaufsförderer und Trainer e.V.’s
International German Training Award, 2003
n Chief Learning Officer magazine’s Learning in Practice
Award, 2004
n Brandon Hall’s Excellence in Practice Award, 2004
n Communicator Awards’ Crystal Award of Excellence,
2004–2006
n Telly Award and Videographer Award of Excellence, 2003