Redwood Solutions Overview - Redwood Software

Solutions Overview
Redwood Software delivers enterprise class business process
automation, job scheduling and document management
solutions for organizations seeking to maximize return on
their IT infrastructure and align technology with real
business needs.

Redwood Software
Harmonize Technology with Business
“A well designed, business focused service-oriented architecture strategy will enable
companies to save vast amounts of money and enable them to change business models
quickly. As companies move ever closer towards adopting service-oriented architectures
we see that the delivery, automation and measurement of those services becomes
increasingly business-critical. Organizations must address these architecture
components or fail in becoming truly services-oriented.”
Judith Hurwitz, President & CEO, Hurwitz & Associates
Reality from Redwood
Whether referring to business services in the context of enterprisewide
document management or business process automation, the
same applies. The environment is evolving faster than ever
before and persistent themes reverberate. We see real-time,
service-oriented, optimized infrastructure and lowered
total cost of ownership as critical enablers of business
success. Those IT vendors actually delivering
competitive advantage are sought after, but scarce.
Redwood is unique. The company has proven
solutions for infrastructure integration and
document management, between any
application, across any platform. We enable
our customers to win by allowing them to
sense earlier and respond faster to
business change. In this brochure you
will learn how our technology is
business-critical for companies
around the world, about our
relationship with SAP® AG and how
you can differentiate by
automating your business
processes and leveraging
document management.

Enterprise Software Solutions
Redwood is an industry leading software company enabling organizations to maximize the
value of their IT infrastructure and business information through effective, event-driven
business process automation, job scheduling and enterprise document management solutions.
Through its global presence Redwood Software enables organizations from all industry sectors
to benefit from:
• Optimized IT resource utilization
• Improved user productivity
• Increased business agility
• Real-time response to business events
• Simplified enterprise-wide application process management
• Centralized integration of business critical processes
• Assistance with regulatory compliance
Read more about Redwood online at www.redwood.com

Cronacle
Making complex processes easy to manage.
At A Glance
• Minimize turnaround
time for business
transactions
• Automate collection,
processing and
distribution of business
information
• Leverage IT investments
in existing ERP, SCM and
CRM systems
• Maximize return on
hardware investment
• Eliminate errors
introduced by manual
intervention
• Maximize availability of
online systems by
reducing the batch
window
• Establish 24x7 lightsout
operations
environment
• Centralized integration
of Business Applications
• Abolish overheads
Event-Driven Job Scheduling and Business
Process Automation
Cronacle sets a new standard in job scheduling and business
process automation, providing a robust platform for ensuring
reliable execution of critical business processes across the
enterprise. Based on the concept of using business events to
manage and control flow of background processes, Cronacle’s
technology enables the 'Real-Time Enterprise' and is suited to
any business environment.
Cronacle provides a dynamic
execution environment in
which tasks are loaded on
the target server at run
time. This is the only
architecture that provides
the transaction level process
management, required to
meet the service level needs
of the business.
Cronacle is capable of
handling high volume batch, as well as single transaction
application processing demands. It can be configured to
trigger work based on application activity, such as business
transactions, database updates or operating system events.
Offering outstanding functionality and complete flexibility in
supporting both traditional job scheduling as well as new
business process integration requirements.
Cronacle has been built for deployment in extremely complex
as well as simple operating environments. Unmatched levels
of throughput, reliability and scalability are achieved with
Cronacle, while at the same time the overheads associated
with configuration and administration are minimized
through one integrated system.
Read more about Cronacle online at www.redwood.com

Redwood Business Solutions
Cronacle in action at Virgin Money
At A Glance
Industry
• Finance & Banking
Environment
• Oracle based Customer
Management System
• Sun Solaris
• 7 million database
transactions a day
Key Challenges
• Growth in the number
of transactions
• Inability to control
batch runs effectively
• 11 hour batch processing
window interfered with
online systems
The Solution
• Cronacle management
& control of over 4500
jobs a day
• Automatic fulfillment of
statement requests
• Management of all
internal processes
Key Benefits
• 80% reduction in batch
processing time
• Next day mailing of
customer statements
• More efficient overnight
batch processing
Headquartered in Norwich, UK,
Virgin Money provides
insurance, credit cards, loans,
pensions, savings, investments
and share dealing services to
more than 500,000 customers.
In 2001 Virgin Money was running its overnight batch
processing based on a series of shell scripts. As the number of
overnight transactions grew to over 10,000, the shell scripts
were not able to handle this level of activity. The amount of
errors and interruptions to the workload was impacting the
timely completion of the batch run.
Virgin Money now depends on Cronacle to manage all
workload that needs to run to support its financial business,
from the processing of statement requests to the completion
of its BACS (Banking Automated Clearing System) payments.
Cronacle’s ability to run processes in parallel as opposed to
sequentially, together with its capacity for recovering jobs
from the point of error has given Virgin Money a solution that
not only takes the management and control of daily and
overnight processing out of the hands of the operators, but
has also resulted in an 80% reduction in Virgin Money’s batch
window.
“Before we had Cronacle in place our overnight batch run
would take over 11 hours. Now we can complete everything
in 2 1/2 hours.”
David Carney, Enterprise Infrastructure Analyst
Virgin Money
Read the full Virgin Money case study online at www.redwood.com

Redwood Business Solutions
Report2Web in action at Staples
At A Glance
Industry
• Retail
Environment
• AS/400, UNIX, VMS,
Oracle Financials and
Microsoft Office
• 2000 end-users in over
25 departments
Key Challenges
• High costs of printing
and delivery of reports
• Delay in getting daily
sales information to
stores
• No guarantee that
information was being
received or looked at
The Solution
• Report2Web repository
for documents from all
applications
• Quick and easy Web
access by all business
users
• Email alerts sent to
users when reports are
available
Key Benefits
• More timely delivery of
information
• Savings of thousands of
dollars of printing costs
• Increased productivity
and significant savings
in time
• Elimination of end-user
training
Staples, Inc. is an $11 billion retailer of office supplies, business
services, furniture and technology to consumers and
businesses from home-based businesses to Fortune 500
companies in the United States, Canada and Eurpoe.
When looking for a report distribution solution, Staples had a
very comprehensive list of requirements that had to be met.
Christine Harrington, IS Manager at Staples explains:“The
requirements ranged from the ability to combine multiple
report sources into one report to the ability to search and find
the reports you were looking for. Report2Web scored
consistently higher than the other solutions we were looking
at, especially in the areas of security and report distribution.”
Today, Report2Web is being used as a central repository for all
the disparate sources of information. Users are able to view
their information via a Web browser. Most of the reports are
automatically distributed to the end-user via Report2Web’s
subscription feature, where users subscribe to be notified
when their documents are ready for viewing.
Report2Web has given store managers one-stop access for all
their reporting needs, creating huge time savings.
“... we’re confident that Report2Web was one of the greatest
investments we ever made.”
Christine Harrington, IS Manager, Staples
Read the full Staples case study online at www.redwood.com

Report2Web
Making web-based report distribution a reality.
At A Glance
• Reduces costs
associated with
hardcopy information
delivery: paper, printing,
distribution, and
storage
• Reduces search time
required to access
information from
disparate IT systems
• Increases productivity
with automatic email
notification
• Enhances decisionmaking
processes with
timely publishing of
new reports
• Meets regulatory
compliance through a
comprehensive audit
trail
• Secures electronic
documents against
unauthorized access
• Transforms presentation
of existing reports with
electronic forms
• Removes inefficiencies
of expensive archiving
systems
• Ensures no additional
end- user training is
required with intuitive
Web interface
Any Report, Anytime, Anywhere
Report2Web is a Web-based information management and
distribution solution that enables the secure, automated
publishing and delivery of business information. By treating
the Web as an automation platform, Report2Web connects
employees, partners, and customers to a central, secure,
enterprise repository for all reports and electronic
documents.
Any electronic document,
including mainframe print
files, client/server reports and
scanned images can be
stored, published, distributed
and archived with
Report2Web. Standard Web
browser technology is used
to find, view, analyze and
manipulate electronic
documents managed by
Report2Web. Every employee
and business partner
benefits from immediate
access to the information they need. A highly intuitive interface
allows users to browse their personal business documents
securely, regardless of the application or environment in which a
report was originally created.
With no need to modify existing applications, Report2Web
represents a low risk choice to enterprises wishing to
consolidate the capture and distribution of reports generated
by heterogeneous applications. Report2Web delivers a swift
return on investment by enabling organizations to realize
measurable savings in the management and distribution of
business information.
Read more about Report2Web online at www.redwood.com

What our customers say...
"Redwood’s Cronacle is a much more flexible scheduler with a
much higher level of functionality than Tivoli. Cronacle fully met
my expectations and more. It is easy to handle and has delivered
more functionality than I realized it had - in fact, we are still
discovering additional functionality. Because of its flexibility,
Cronacle enables us to handle special processing requests quickly
and easily. I recommend Cronacle to other SAP users."
Thomas Dillenberger, SAP Basis specialist at Basell Polyolefins
“T-Mobile has been working with Redwood for years and has
had excellent experience of the quality of Redwood’s
consultants.”
Mike Chung, Project Manager, T-Mobile
“Redwood’s Report2Web has proved to be a very effective
solution to our original printing and distribution issues. It has
delivered significant benefits in providing a cost-effective
method of distributing and archiving our financial reports and
documentation.”
Brian French, Business Systems Manager
Lloyds TSB Commercial Finance Ltd.
“Redwood’s ability to address the needs of retailers and
wholesale operations as well as the ability to be a long-term
business partner were key factors in our selection.”
Doug Gardner, IT director, French Connection UK
“Redwood’s Cronacle is a key element in our IT strategy and will
remain so, as it allows us to easily manage all the inherent
dependencies and processes which go into a successful IT
infrastructure like we are building here at The Container Store.
We have made Cronacle the core technology for both managing
and monitoring virtually all our vital daily business processes.”
John Harvey, Production Manager, The Container Store

Redwood and SAP ®
In March 2005 Redwood Software announced its OEM agreement with SAP AG. The agreement
provided an embedded solution enhancing the capabilities of SAP NetWeaver® to centrally
manage, monitor and execute all business processes across the extended enterprise. The
embedded solution can be extended to the full version of Cronacle for SAP solutions which includes
integration with non-SAP applications providing complete control over enterprisewide processes.
The new job scheduling technology for SAP NetWeaver brings SAP customers the advanced
process integration capabilities necessary to fully benefit from the unequalled power of the
SAP NetWeaver platform. Redwood has always enjoyed a strong relationship with SAP.
However, with the OEM agreement in place our cooperation has intensified bringing even
greater benefits to SAP customers by further lowering total cost of ownership through
optimizing SAP background processing.
Redwood Software and SAP AG already share a long list of internationally renowned customers such
as Basell,Freudenberg IT,Siemens and Coca Cola HBC.You can read more information regarding some
of these companies and our Report2Web for SAP solutions offering later in the brochure.
Read more about Redwood and SAP online at www.redwood.com

Redwood Business Solutions
Cronacle for SAP solutions in action at Siemens
At A Glance
Industry
• Technology
Environment
• SAP R/3®
• PeopleSoft, Scope,
Paymaster, iXOS & Tibco
Key Challenges
• High volume batch jobs
with complex
dependencies
• Need to monitor crossplatform
processing
environment
• Integration of SAP and
non-SAP jobs
The Solution
• Cronacle management
and control of all SAP
and non-SAP batch jobs
• Maintenance of
complex job
dependencies
Key Benefits
• Saving of half a full time
employee in the
management of SAP jobs
• More reliable service to
SAP end-users
• More efficient overnight
batch processing
The Siemens name is synonymous with innovative
technology. It is therefore not surprising that technology has
played an integral role in supporting Siemens' business
processes. For many years, the organization has been one of
the world's largest SAP customers.
When Siemens decided to migrate from SAP R/2® to R/3®, it
knew that robust technology to support the integration of
batch processing between SAP R/3 and legacy systems would
be required. Cronacle for SAP solutions offered the seamless
solution that Siemens was looking for, ultimately enabling a
better service to its SAP users.
A pilot project demonstrated the ease of use and rapid
deployment of the product. Implementation of Cronacle was
very successful and all jobs were being managed ahead of the
go live date.
"In terms of measurable benefit, Cronacle enables us to save
on the work that one half of a full time employee would
otherwise have to do. However, the real value of Cronacle is
that it has supported us in delivering a reliable SAP service to
our users.”
“We selected Cronacle because it offered the level of
functionality that we were looking for at a cost-effective
price and Redwood appeared to be more interested in
helping us address our challenges.”
Ruud Driessen, Application Center Manager, Siemens
Read the full Siemens case study online at www.redwood.com

Cronacle for SAP solutions
Making background processing for SAP solutions easy to manage.
At A Glance
• Integrated with job
scheduling technology
embedded in SAP
NetWeaver
• Reduced cost of
administration through
simplified management
of all SAP and non-SAP
background processing
• Centralized
management across
multiple platforms from
a single console
• Intelligent optimization
of schedules
• Real-time, event-driven
scheduling enabling
immediate response to
critical business events
• Maximized return on
hardware investment
through dynamic
workload balancing
• Increased reliability
through automated
error recovery and
management by
exception
Event-Driven Job Scheduling
for SAP Solutions Across the
Enterprise
Organizations around the Globe
implement SAP solutions as the core application around
which their business-oriented IT is focused. The applications
delivered by SAP are designed to meet the demanding
business requirements of an increasingly sophisticated
business user community. Business requirements also drive
the need for centralized
process management across
all application environments
and the integration of
workload with diverse SAP
and non-SAP applications.
Cronacle for SAP solutions from
Redwood Software is the tool
that enables organizations to
manage the job scheduling
requirements of these
complex environments. Using
key business events as drivers,
Cronacle for SAP solutions delivers centralized management
and control of all SAP and non-SAP application workload to
provide flexible end-to-end management and monitoring of
all processes across the enterprise.
Redwood Software is a member of the SAP Software Partner
Program and is an active participant in the SAP Adaptive
Computing Council. Through this ongoing partnership with
SAP AG and Redwood's position as co-developer of the job
scheduling technology used by SAP NetWeaver we are
constantly working together to explore new ways that both
companies can bring extra value to our mutual customers.
Read about our solutions for SAP at www.redwood.com

Report2Web for SAP solutions
Making web-based report distribution a reality.
At A Glance
• Eliminates performance
impact of ad-hoc
reporting
• Maximizes productivity
by providing immediate
access to reports
• Extends information
access to a wider and
broader enduser
audience
• Removes latency from
report distribution
processes
• Reduces paper, printing
and distribution costs
• Removes inefficiencies
of expensive archiving
systems
• Secures electronic
documents against
unauthorized access
• Provides an audit trail
of who accesses what,
where and when
• Optimizes utilization of
SAP client licenses
Solving SAP Report
Distribution Challenges
A major oil company reported a 56%
increase in computer generated output
since transitioning from mainframe systems to SAP R/3.
Organizations continue to face the perennial report
distribution challenge of getting multiple document types to a
geographically dispersed
network of end users.
Report2Web for SAP solutions is
a web-based information
management & distribution
solution that enables output
generated by any SAP or non-
SAP business application to be
securely delivered to
recipients over the Web.
Instead of having to print
reports or needing to view
output with proprietary client tools, users work with all of
their documents via an intuitive browser interface. Ease of
use features, such as annotations and notes, combined with
immediate access to SAP output ensures that workers
become extremely productive with Report2Web for SAP solutions.
Report2Web offers immediate payback to companies who
have implemented SAP solutions. By removing the reliance on
manual systems for information delivery, end users become
more productive. Significant cost savings are achieved when
there is no longer a need to print and mail reports. Being able
to create a report once, and slice and dice it many times,
enables improved throughput for heavily burdened SAP
application servers. These measurable savings ensure that it
is not long before Report2Web for SAP solutions has delivered a
positive return on your investment.
Read about our solutions for SAP at www.redwood.com

Redwood Business Solutions
Report2Web for SAP solutions in action at Ergon
At A Glance
Industry
• Multiple conglomerate;
Manufacturing, Utilities
and Services
Environment
• IBM MVS and AIX
• SAP R/3 and BW
Key Challenges
• Information from and to
37 remote business
units
• Integration of report
management with SAP
landscape
• Production of period
end reports
The Solution
• Report2Web central
repository
• Centralized
management for
security and report
access
Key Benefits
• Reduced need for SAP
end user licensing
• Improved access to upto-date
information
across the organization
• Reduced printing and
paper costs
Ergon, Inc. operates 37 different business units delivering
many products and services including processing crude oils
and development and management of commercial, industrial
and residential properties.
The decision to select Report2Web for SAP solutions was based
on it’s ability to successfully meet each of Ergon’s evaluation
criteria and solution goals. As an added benefit, Report2Web
required minimal support to install and manage the solution,
making it a long-term, affordable solution.
Reports generated in SAP are automatically sent to
Report2Web for immediate access by users. Subsequently,
reports from the mainframe and other systems from
throughout the enterprise have been published in
Report2Web.
During the first six months of use, Ergon measured a
significant return-on-investment by: streamlining and
automating manual processes, minimizing additional SAP
user licensing and redundant processing, improving access to
up-to-date information across the organization, reducing the
need to print and distribute paper reports and providing an
audit trail of each document accessed by users.
“SAP is a powerful solution, but at times, it can be
intimidating to business professionals who need to be
concerned with dollars and cents rather than report
generation. Report2Web is enabling them to do this.”
Ron Washington, CIO, Ergon
Read the full Ergon case study online at www.redwood.com

CronacleBeans
Making complex JAVA processes easy to manage.
At A Glance
• Integrate Java EE and
non-Java application
environments
• Integration with Java
development tools such
as Ant, Eclipse,
NetBeans and Jbuilder
• Supports leading Web
Application servers like
BEA WebLogic, IBM
WebSphere, JBuilder,
JBoss and SAP
NetWeaver
• Java API allowing
integration with any
Java EE application
• Optimized resource
utilization and
performance of Java
processes
• Dynamic workload
balancing
• Improved response to
Web applications
• Increased business
processing productivity
• Improved operational
efficiency
• Efficient management
of Java and EJB output
Asynchronous Application Processing for the
Java Platform
Java technology is firmly established as the new foundation
for strategic business applications. CronacleBeans is a robust,
highly scalable, enterprise process management solution that
automates the management and control of scheduled
workload in Java Platform Enterprise Edition environments.
Building on the strengths of Cronacle, CronacleBeans enables
straight-through asynchronous processing in an enterprise
Java environment.
CronacleBeans automates the
management and monitoring
of scheduled workload for
Java EE applications, enabling
organizations to establish a
central point of control for
cross-platform batch
processing and seamless
integration between strategic
legacy and new Web Services
based applications.
By enhancing the Java EE
application environment, CronacleBeans provides a
comprehensive, unified, Java-based operating platform upon
which to run Internet and Intranet driven transactions and
asynchronous workload. Java EE processes can be configured
for immediate, deferred or event-driven execution and can
influence or be influenced by non-Java processes.
With CronacleBeans, organizations can build heterogeneous
business automation applications that integrate the
asynchronous execution of Java EE technology based
applications as well as non-Java application processes.
Read more about CronacleBeans online at www.redwood.com

Redwood Professional Services
Making implementation easy.
At A Glance
• Business Value
Assessment services
• Expert implementation
of Redwood products
• Professional
management of large
scale projects
• High quality classroom
based training for all
Redwood products
• Bespoke consultancy
tailored to customer
specific requirements
• Ongoing health-check
services
Expert Support, Implementation and Training
Redwood Software supports its enterprise business process
automation, job scheduling and output management
solutions with a full range of professional services and
consultancy offerings.
Ranging from single consultancy days through formal
classroom training to full scale major project management,
Redwood Professional Services provides customers with the
confidence that their implementation is in the hands of
experienced Cronacle and Report2Web experts. Redwood
consultants have the knowledge to implement Redwood
products into any environment and in particular can provide
unmatched expertise in deploying sophisticated process
automation solutions into complex SAP landscapes enabling
customers to derive rapid return on their investment in
Redwood products.
The ‘Redwood University’ range of classroom based courses
provide the high quality training sessions that are important
for the transfer of knowledge
to key staff and can be held
either at Redwood’s own
facilities or at customer site as
required. Classes range from
basic administrator and enduser
training to complex
development and application
integration sessions.
Whatever the requirement,
Redwood Professional Services
will ensure a smooth and
efficient implementation of
Redwood products.
Read about more Professional Services online at www.redwood.com

About Redwood Software
Founded in 1993, Redwood Software enables organizations to maximize the value of their IT infrastructure and
business information through effective, event-driven business process automation, job scheduling and
document management solutions. Redwood products such as Cronacle and Report2Web produce proven returnon-investment
(ROI) within as little as a few weeks by optimizing IT resource utilization and improving the
global availability and timeliness of information delivery. Redwood customers number more than 800
organizations worldwide and range from retail, manufacturing and financial giants listed on Fortune's global list
of the worlds 50 largest companies to community hospitals, universities and other regionally run businesses.
Redwood is a global organization with offices in the U.S., the U.K., the Netherlands, Switzerland and Germany.
Redwood is a registered trademark and Cronacle and Report2Web are trademarks of Redwood Software. All
other products or company names mentioned are used for identification purposes only and may be trademarks
of their respective owners.
For more information or to locate a regional office, please visit our website at www.redwood.com.
© Redwood Software 2006.
All rights reserved.
www.redwood.com GA.0106.R2