November 2011 - Volume 12 - Issue 2 - Xcel Energy
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November 2011 - Volume 12 - Issue 2 - Xcel Energy

TABLE OF CONTENTSCoverstorypage 8FEATURESWebcast 4Ben Fowke, chairman, president and CEO,recently hosted the company’s first-evercompany-wide webcast for employees inmore than 100 locations.Chairman’s Award 11Honoree Karen Rhodes was – and is – instrumentalin implementing Xcel Energy’sdemand-side management programs forthe NSP-Minnesota service territory.Singer 16Chana Smith and her powerfully beautifulvoice have repeatedly won accolades andawards in local venues in Amarillo, Texas.Awards 6The 1800 Larimer building in downtownDenver and home to Xcel Energy’s regionalheadquarters operations has won severalrecent awards.Fire and Water 13Line foreman Andy Compary’s idea helpsthe company save smoldering powerpoles with the help of portable watersprayers.Jones Three 8A new generating unit recently came online at Jones Station in Lubbock, Texas,and another new unit is on the way tomeet growing demand.People 18The most recent Friends We’ll Miss andRetirement announcements.On the CoverLubbock’s Jones Generating Station recentlyadded a third generating unit to itsportfolio, and another new unit is now onthe way for the summer of 2013. In thisphoto, taken by Troy Foos in CorporateCommunications, construction crewswork on the underlying structure for thenew Unit Three. For more information,please see story on page 8.

LETTERS TO THE EDITOR‘Other companies could learnfrom Xcel Energy’s example’Recently there was a power outage in my neighborhood.I called Xcel Energy, and a crew was there in lessthan 10 minutes.The crew spent 30 minutes examining all of thetransformers and power lines in the neighborhood, andeventually used some type of scanner to pinpoint theproblem as an underground cable connection.One crew man marked the pavement where the undergroundlines were located and outlined a precise digarea. Another employee contacted car owners so theycould move their cars.In another 20 minutes, a backhoe operator arrivedalong with more trucks and crew members. The efficiencywith which they tackled the project was inspiring.Each constraint was identified and pushed, eachtask was completed in advance of the next step, andthe crew themselves were clearly focused, motivatedand knowledgeable.It made me wonder if someone at Xcel Energy hadtaken the business administration program at MoorheadState because those state-of-the-art techniques werewhat I was observing firsthand.That Xcel Energy crew should hang a banner outsidetheir office that proudly says: “Another project completedon time, under budget and with zero defects.” Theyshould display a banner of quality and excellence, like aSuper Bowl trophy.Other companies could learn from Xcel Energy’sexample.– Tom Gory, Fargo, N.D.PHOTO OPSafety HatA hardhat, set on a table during an employee meeting at Comanche GeneratingStation in Pueblo, Colo., makes the point about working safely. Innumerous ways, the topic of safety is broached through an assortmentof well-placed stickers, as well as a touch of humor. This photo was takenby Kevin Graham in Corporate Communications during a visit to the plantearlier this year.Editor’s Note: “Photo Op” is a standing featurein Xtra. Each issue, a photo submitted bya reader or produced by a member of CorporateCommunications will be published. Please submithigh-resolution digital photos to the editorat the e-mail address listed on the back pageof this publication. By submitting images for“Photo Op,” employees give Xtra permission torun the photos.

WebcastBen Fowke (at left), the company’snew chairman, president and CEO,led an hour-long meeting on Sept.29 in front of more than 200 employeesat headquarters in downtownMinneapolis. At the same time,employees at more than 100 differentlocations also gathered to hearFowke discuss the state of thecompany and respond to numerousquestions via webcast.benefit of our customers.”But it will cost money, and plenty of it. Transmissionalone plans to spend $700 million to $1 billion a year forthe next five years.“You know what we spent in capital 10 years ago?”he asked. “About $1 billion dollars total. Now we’re talkingabout spending $1 billion just in transmission, so itreally has increased.“We’re also going to be spending significant amountsof money to make sure our electric and gas distributionsystems are modernized, reliable and safe,” he added.“And we’re going to need to spend money to do all ofthose things.“I don’t think our customers would argue that thoseare not good investments,” he said. “But that’s where Ithink one of our biggest challenges is going to be – gettingthe rate relief we need.”Fowke also discussed the company’s workforce andthe fact that within 10 years, half of all current Xcel Energyemployees will either have retired or be able to retire.“We are a complicated business and there is a lot ofknowledge that’s going to walk out this door in the next10 years,” he said. “And we have to figure out how wetransfer that knowledge successfully.”Nonetheless, meeting the challenge of the retiringworkforce also provides a great opportunity, he said.“If we simplify our processes, make better use oftechnology and do appropriate advance planning, we canmeet that challenge and turn it into an opportunity,” hesaid. “I want us to be the employer of choice going forward,and I think we can do that.”After the event, Fowke said his goal is to continueto communicate through webcasts, as well as throughother means.“More important is to keep the communication rolling,”he said. “And communication should be two-way. Ilike hearing from you, especially with constructive suggestionsand feedback.“The webcast was a terrific first step. We’re off to agreat start.”NOVEMBER 2011 5

1800LarimerDowntown landmark wins‘Exceptional New Building’and other awardsThe company’s 1800 Larimer building indowntown Denver has been named an “exceptionalnew building.”The International Facility Management Association (IFMA)recently recognized Xcel Energy with a Colorado Facility Awardof Excellence in its “Exceptional New Building” category for 1800Larimer. The category focuses on a facility that excels in designand includes leading-edge technology and operational features,said John Bartel, director of Property Services.In addition, 1800 Larimer recently won two awards in ColoradoBiz magazine’s 2011 Sustainable Design Awards competition.The building took first place award in the interior design category,as well as a third place award in the commercial category.Completed in April 2010, the Larimer building was designedas a new regional office space to meet Xcel Energy’s current andfuture needs, while also aligning with the company’s commitmentto the environment, Bartel said.The project received both LEED (Leadership in Energy andEnvironmental Design) “Core and Shell” Platinum and “CommercialInteriors” Platinum certification. The LEED rating system, developedby the nonprofit U.S. Green Building Council, encouragesthe use of sustainable green-building and development practicesbased on various performance criteria. Its platinum rating is thehighest available for energy efficiency and sustainability.The Denver building was one of the nation’s first high-rises – andthe first in Denver – to earn the Leadership in Energy and EnvironmentalDesign Core and Shell (LEED-CS) platinum rating.“A top priority for us is addressing how our facilities impactthe environment,” said Larry Bick, managing director ofProperty Services. “And these awards demonstrate the successof our efforts.”This is the second year Xcel Energy has been recognized bythe IFMA. Last year, Property Services submitted the Arvada ServiceCenter remodel in the competition and won the “ExceptionalExisting Building” category.In other 1800 Larimer news, the Downtown Denver Partnershipalso named six award winners – among them, Xcel Energyand its 1800 Larimer building – at its 50th Annual DowntownDenver awards dinner, which drew about 900 attendees.The award recognized Xcel Energy for its tenant build-outproject at 1800 Larimer, along with Westfield Development andRNL Design, for “building and committing to a property with first-6 XTRA NOVEMBER 2011

Jones ThreeNewest Xcel Energy generating unit comes online in TexasJones Generating Station added a thirdgenerating unit to its portfolio just in time for the peakdemandseason this past summer, and another new unitis now on the way for the summer of 2013.Jones Unit Three – a natural gas-fired Siemens Energycombustion turbine – began feeding the Xcel Energy grida full 11 months earlier than originally planned and at $27million under budget. With the addition, the Lubbock powerplantcomplex added 168 additional megawatts of cost-effectivepower.The new turbine complements two older, gas-fed steamgenerating units, built at the Jones site in 1971 and 1974,which together have a capacity of 486 megawatts. The twooriginal units combined with Jones Three now can produce acapacity of 654 megawatts.The $116 million Jones Three project, announced by thecompany in April 2010, originally targeted a June 2012 operationaldate. In November 2010, however, the company announcedit was moving that date up almost a year to meetgrowing electricity demand in the region, said Riley Hill, presidentand CEO of SPS.“Our regional oil and gas industries have expanded, andwe know that these and other industries are planning moredevelopment and more jobs over the next few years,” he said.“We needed to be prepared to meet this accelerated growthwith an expedited construction schedule of our own.”The final cost of the project came in at under $90 million,almost 23 percent under budget, Hill said.8 XTRA NOVEMBER 2011

associated with saving energy.”Rhodes also was the driving force behind more rigorousforecasting, as well as monitoring, measuring and communicatingconservation results.Her response to the recognition? “It was completely unexpected,”she said. “I had absolutely no idea I’d been nominated.“My boss called me into his office one day to discusssome normal business matters, and when I got up to leave,he said ‘I’m not done with you yet.’ Then he told me I’d beennominated, and I said, ‘Really? Me? I’m just doing what I liketo do.’“Getting this form of recognition for something I like todo was a huge surprise,” she said.The broader message Rhodes wants to communicateabout her award is that it recognizes something “a bitdifferent.”“Other Chairman’s Award winners have been recognizedfor specific projects, and the work for which I wasrecognized is more of an ongoing process,” she explained.“We’ve been building this over time. It feels like a life-timeachievement award.states, while at the same time building the Minnesota portfolio.”For instance, in October, Rhodes’ former boss, DebSundin, director of DSM and Renewable Strategy andPlanning, was in a hearing in South Dakota’s capital, Pierre,for Xcel Energy, looking to gain approval for its SouthDakota portfolio.“Minnesota is a big, well-established portfolio,” Rhodessaid. “But being able to start again in South Dakota and puta mark on the map – and have yet another state where we’redelivering solid value to our customers – is really gratifying.”Rhodes’ job continues to evolve, she said, with thegrowth of various DSM and conservation programs.“Now I’m back to Minnesota with 27 people on myteam,” she said, and her area of responsibility now includesthe residential and load-management businesses.“With residential and load management being new tome, I’m learning about that side of the business,” Rhodessaid. “And I’m having fun with that.”Rhodes now reports to Lee Gabler, director of DSM andRenewable Operations, who nominated her for the Chairman’sAward. Rhodes said she considers herself fortunate toI haven’t done this on my own. There are many, manypeople who participated. It takes a village to raise achild, and the same can be said for this kind of success.I fully recognize that this is not just one person’s efforts.“Also, the one thing I always emphasize is that I haven’tdone this on my own,” Rhodes added. “There are many, manypeople who participated.“It takes a village to raise a child, and the same can besaid for this kind of success. I fully recognize that this is notjust one person’s efforts.”Rhodes career history behind the recognition dates backto 2003, when she first started managing the team. At thattime, there were 10 people on the team, which just handledMinnesota Business programs.“Minnesota kept growing, and then we shiftedto building a more consistent presence in Colorado, thenNew Mexico and then North Dakota,” she said. “We’vebasically spun off a whole team for Colorado and for thesouthern states.“We had a very good foundation in Minnesota, and wewere able to leverage that to build strong portfolios in otherhave had two such dynamic bosses and teachers as Sundinand Gabler.“Deb is the one I really learned the basics of energy efficiencyfrom,” she said. “And I’ve learned a lot about leadershipfrom Lee, so those two were a great combinationfor me.”In addition to her work, Rhodes currently serves on theboard of the Midwest Energy Efficiency Association and is astrong supporter of United Way.In his concluding remarks at Rhodes’ presentation ceremony– attended by her parents and husband -- Kelly said,“Karen is a great example of leadership in the company andthe community.”“My family was absolutely thrilled,” Rhodes said. “Theynever see me at work, and I don’t really talk about it muchwith them. So it was nice to invite them to the ceremony for alittle ‘show and tell.’”12 XTRA NOVEMBER 2011

Texas Water SprayersSmoldering power poles saved thanks to handy water tanksHot weather and a lack ofrain provide perfect conditionsfor grass fires in New Mexicoand Texas. Unfortunately, it’s been anongoing problem that has threatened,damaged and sometimes destroyedhomes and other facilities in Xcel Energy’sservice territory, including powerpoles.That was the case this past summerin the SPS service territory, whenseveral grass fires burned down morethan 20 power poles.In the past, linemen used fire extinguishersin an effort to put out smolderingpole fires, after local fire departmentshad gotten the larger fires undercontrol. But Andy Compary, workingline foreman, knew there had to be abetter way of battling smoldering firesthat put power-pole equipment at risk.“We’ve always had grass fires inthis area during the hot dry months,and we were essentially trying to putthem out with shovels and water buckets,”Compary said. “It was like usingDixie cups.“Then we started using fire extinguishers,but they didn’t work that welland had to be continuously recharged,”Compary explained. “My father-inlawdoes maintenance work on lawnsand yards, and he has a water sprayerrigged to his truck. And I thought thatcould be a great solution for dealingwith the pole fires.”Compary did some research onsprayers and pricing, and mentionedthe idea to his supervisor RichardNothnagel, with Field Operations, whogave the go-ahead to purchase threewater sprayers. Compary went to a localtractor supply store and purchasedthree 35-gallon sprayers for $250each, which simply run off of a truck’s12-volt battery.The standard water sprayers camewith 15-foot hoses, and Compary knewit made sense to extend the length ofthose hoses for the purpose of dealingwith power-pole fires.“I knew that 15 feet wasn’t goingto be long enough because that wouldput us too close to the fires and poles atNOVEMBER 2011 13

IdeaAfter researching portable water sprayers, line foreman Andy Compary mentioned the idea of buying some of the sprayers to his supervisor RichardNothnagel, who gave the go-ahead. The sprayers, one pictured above right, have since served the company well. The other photos, both printed courtesyof the Amarillo Globe-News, show fires that had to be fought this summer in the Texas and New Mexico service territory. The photo above left was takenby associate editor Michael Schumacher, and the photo on page 13 was taken by reporter Joe Gamm.risk of falling,” he said. “So we added30 feet to our 15-foot hoses, which allowus to stay far enough away fromthe poles.”The water sprayers worked well.Soon after installing the sprayers,Compary took his outfitted truck to Lubbockto demonstrate it to Julie Dillard,supervisor with Field Operations. Dillardwas convinced and decided to buymore sprayers to outfit the trucks of thecrews in her area.“Our crews only enter areas thathave been cleared by local fire departmentsonsite,” Dillard said. “However,due to the extent of the emergencies,it varies in terms of how much the localfire department can do.“At times there are poles left tosmolder,” she added. “This is where thewater sprayers are very effective. Theyput the fires out while the structure isstill standing.”That is a critical point, consideringthat 35-foot poles cost about $1,500to replace, and 45-foot poles costroughly $2,000.Like the grass fires in the area,this good idea has spread. Soon afterCompary’s visit to Lubbock, Scott Hindman,a Field Operations supervisor inHerford, Texas, also purchased watersprayers for his crew’s trucks.Over time, the effectiveness ofCompary’s idea has been well proven.Since purchasing the water sprayers,crews have managed to save at least20 poles.“That adds up to at least $30,000to $40,000 in savings, depending onwhat type of construction is involved,”Dillard said. “And when crews haveto replace structures after hours, theirtime is on overtime and their work isin the dark except for the use of lights,which is more difficult and costly.”For example, journeyman linemanRandy Turner recently respondedto a grass fire west of Seminole, Texas,and managed to save four polesusing a water sprayer – a savings ofroughly $8,000.“Along with saving money, though,is the fact that we avoid customer outageswhen we save poles,” said GaryLakey, director of Distribution Design,Construction and Maintenance. “Butmost importantly, the sprayers contributeto safety. The poles don’t fall if thefire is caught quickly, and even if theyeventually have to be replaced, wecan replace them during the day undersafer conditions.”“In rural areas, where a big chunkof these fires have occurred, the terrainis rough to say the least,” Dillard added.“Work that can be done in daylighthours reduces the chance of incidentsor accidents, just for visibility sake.”Compary said he’s pleased that theidea has worked so well, and that it hasspread across the SPS terrritory.“It has turned out to be a goodidea that will help the company interms of safety, cost savings and keepingthe lights on,” he said. “I’m glad it’sworked out so well, and I imagine thatit can be used effectively in other areas,as well.”The idea also garnered praise fromBen Fowke, chairman, president andCEO, who highlighted the work in oneof his blog posts on XpressNet.“I want to thank our SPS employeesfor working so hard under challengingconditions,” Fowke wrote. “Theyalso deserve a lot of credit for a goodidea, for implementing it, for improvingon it and for sharing it.“They stayed safe, they avoidedoutages and they saved money,” headded. “It doesn’t get much better thanthat. Great job!”14 XTRA NOVEMBER 2011

Chana SmithAmarillo employee wows local audienceswith her voice performancesShe has a powerfully beautiful voice that hasrepeatedly won accolades and awards in local venuesin Amarillo, Texas. Her performances have been describedin newspaper reviews with words such as “phenomenal” and“show stopping.”Over the years, Chana Smith, team lead with the Amarillo ResidentialCredit group, has performed in a wide variety of venues –principally with the Amarillo Little Theater, but also with the AmarilloOpera and at other community events.Smith started singing opera soon after graduating from highschool, and she studied under the Metropolitan Opera star MaryJane Johnson at Amarillo College, as well as under other professionalssuch as local directors of gospel music groups.“My mother was a wonderful opera singer who studied underKathlyn Hines, one of the few black voice teachers in Amarillo,”Smith said. “She would always ask me to sing as a child, but shenever forced me.“It was not until the sixth grade that my music teacher heard mesinging during class and signed me up for the Amarillo All SchoolsCity Choir,” she said. “I was given my first solo at that point, and I’vebeen singing ever since.”16 XTRA NOVEMBER 2011

Performing in music shows is one of her passions, shesaid, and her favorite venue has been the Amarillo Little Theater(ALT), where she has performed for 17 years. The AmarilloGlobe-News newspaper describes Smith as one of the mostpopular performers with the ALT.“The Amarillo Little Theatre is a place that I call home,”she said. “I love the excitement and all of the perks that gowith being involved with the theatre. It’s the only place I knowof that is so gratifying for no pay.”“My very first play was ‘Beehive, The 60’s Musical.’ Iplayed Aretha Franklin, Tina Turner and was a member of acouple of girl groups,” she said. “The director decided to takethe play to contest, and we also toured with the play. We werebooked solid for almost a year and we also won the title ofstate champions of Texas.”During her time with the company she has won variousawards, including “Best Newcoming Performer” after her debutwith the ALT, and for “Best Vocal Performance” severaltimes in ensuing years. Smith was recognized as “Best LeadingActress in a Musical” for her performance in ALT’s “Ain’t Misbehavin,’”and she won “Best Featured Performance in a Musical”for her role as Nehebka in the well-known opera “Aida.”Smith also won “Best Supporting Actress” honor for the musical“The Best Little Whorehouse in Texas.” In a review ofthe show in the Amarillo Globe, the reviewer wrote, “As MissMona’s able assistant, Jewel, Smith was hilarious in her toofewscenes. And what a voice! Smith’s solo turn on the gospel-inflected,‘24 Hours of Lovin,’ rightfully brought down thehouse in what was bar none the best moment of the night.”“I have a very musical family, both immediate and extended,”Smith said. “Every summer from my teens on, my familytraveled to a relative’s city for a family reunion, and our familywould do a musical at that family member’s church. I think Icherish those times the most because I was surrounded by thepeople I love the most, and who are sadly almost all gone now,including my mother and father.”One of Smith’s most recent performances came duringthis year’s Black History Celebration in Amarillo. Local artistswere featured in the program, and Smith sang “Don’t Play ThatSong for Me” by Aretha Franklin and “Funny Valentine” byChaka Khan.“I sing mostly gospel now, which is my favorite because Ican feel it in my soul when I sing,” she said. “I sang rhythm andblues in my younger years, and it was a lot of fun. But gospel isincredible. I just can’t describe it.“Singing and performing have been very rewarding forme, and they are my all- time favorite pastimes,” Smith said. “Ican’t thank God enough for the opportunities and the gift.”Singing TalentPerforming in music shows is one of ChanaSmith’s passions, and her favorite venue hasbeen the Amarillo Little Theater (ALT), where shehas performed for more than 17 years.NOVEMBER 2011 17

PEOPLEFRIENDS WE’LL MISSHelen C. Bettendorf89, senior account clerk, died Aug. 26,2011. She worked for NSP from 1943to 1988.Leonard C. Christman62, plant supervisor, Energy Supply,Arapahoe Generating Station, Denver,Colo., died Sept. 16, 2011. He worked forPSCo from 1975 to 2011.Matha Ford89, representative, Teller Service, Colorado,died Sept. 4, 2011. She worked forPSCo from 1955 to 1983.Edward B. Howell84, utilizations foreman, died Sept. 6,2011. He worked for NSP from 1950to 1988.Darrel E. Johnson89, senior clerk, Northern OperationsOffice, Colorado, died Sept. 7, 2011. Heworked for PSCo from 1955 to 1986.Robert P. Johnson85, shop foreman, died Aug. 22, 2011. Heworked for NSP from 1954 to 1987.Dale K. Jones73, team lead consultant, Lubbock ConstructionOperation and Maintenance,died Sept. 2, 2011. He worked for SPSfrom 1966 to 2000.Celia J. Liebelt78, marketing representative, died Sept.8, 2011. She worked for NSP from 1968to 1992.Jerry L. Newlander67, designer, Denver Metro Engineering,Lipan Distribution Center, Denver, Colo.,died Sept. 4, 2011. He worked for PSCofrom 1966 to 2002.Leeman A. Reasoner90, died Sept. 9, 2011. He worked for SPSfrom 1946 to 1983.Walter E. Samuelson87, lead repairman, died Aug. 10, 2011. Heworked for NSP from 1947 to 1986.Robert M. Sartor68, customer service representative, diedSept. 15, 2011. He worked for NSP from1964 to 1988.Luverne B. Stevens89, died Aug. 4, 2011. She worked for NSPfrom 1944 to 1987.James V. Sullivan89, senior construction superintendent,died Sept. 22, 2011. He worked for NSPfrom 1948 to 1986.Gordon A. Wolters91, tree trimmer, St. Paul, Minn., diedAugust 26, 2011. He worked for NSP from1945 to 1985.George A. Zedrick75, coal foreman, Colorado, died Sept.2, 2011. He worked for PSCo from 1966to 1994.RETIRINGTom E. Adams(, districtsupervisor, Eastern High Pressure GasTransmission, Campion, Colo., retiresNov. 11, 2011. He worked for Xcel Energyfor 36 years.Ben Beaty(, training specialist,Energy Supply Technical Training,Denver, Colo., retired Oct. 14, 2011. Heworked for Xcel Energy for 37 years.Richard J. Bacameasureman, Gas Shop, Arvada, Colo.,retired Oct. 28, 2011. He worked for XcelEnergy for 38 years.Karen Beck(, administrativeassistant, Account Management, RiceStreet Service Center, retired Oct. 28,2011. She worked for Xcel Energy for30 years.Zane Berr(, controlspecialist, Operations, Cherokee Station,Denver, Colo., retired Nov. 1, 2011.He worked for Xcel Energy for 32 years.Selbuno Calipelectrician specialist, Metro Substations,Lipan Distribution Center, Denver, Colo.,retires Nov. 11, 2011. He worked for XcelEnergy for 37 years.Lena M. Carrrepresentative, Builders Call Line,Arvada, Colo., retires Nov. 28, 2011. Sheworked for Xcel Energy for 42 years.Richard Chuvarsky(, operationssupport manager, Energy Supply, MaterialsDistribution Center, Henderson, Colo.,retired Oct. 7, 2011. He worked for XcelEnergy for 43 years.Mary Engeltjessupply chain director, Nuclear SupplyChain, Marquette Plaza, Minneapolis,Minn., retired Sept. 7, 2011. She workedfor Xcel Energy for 24 years.Thomas C. Garcia(, working foreman,Gas Emergency Services, LipanDistribution Center, Denver, Colo., retiresNov. 7, 2011. He worked for Xcel Energyfor 38 years.Ed Ketchieservice-fitter, Gas Emergency Repair,Lipan Distribution Center, Denver, Colo.,retired Aug. 31, 2011. He worked for XcelEnergy for 30 years.Jane Durand Lamarre(, executive assistant,Corporate, Minneapolis, Minn.,retires Nov. 22, 2011. She worked for XcelEnergy for 26 years.18 XTRA NOVEMBER 2011

PEOPLEDavid Luciani(, planner, DenverMetro Engineering, Lipan DistributionCenter, Denver, Colo., retires Nov. 11,2011. He worked for Xcel Energy for30 years.Colleen Morrow(, servicedesigner, New Business – West Design,Maple Grove, Minn., retired Sept. 16, 2011.She worked for Xcel Energy for 32 years.Robert W. Osgod(, leadnuclear plant equipment and reactor operator,Operations, Prairie Island NuclearGenerating Plant, Red Wing, Minn.,retired Nov. 4, 2011. He worked for XcelEnergy for 35 years.Mark Sjoblad(, design manager,Distribution Design, Edina ServiceCenter, Edina, Minn., retired Oct. 3, 2011.He worked for Xcel Energy for 38 years.John Zettel(, specialist, Customer ContactCenter, Centre Point, Minneapolis,Minn., retires Dec. 2, 2011. He worked forXcel Energy for over 36 years.NEWS BRIEFSCFO organization announces changesSeveral changes in the CFO organization recentlywere announced, which will ensure that the companycontinues to deliver timely and useful financial productsand services, said Teresa Madden, senior vicepresident and chief financial officer.As previously announced, Jeff Savage has beenpromoted to vice president and controller. Savage willlead the controller’s area, which will be structured differentlythan the previous alignment, she said.Savage will have responsibility for Financial Reportingand Technical Accounting, SOX ManagementOffice, Subsidiary Accounting and Cash Processes,Capital Asset Accounting, Corporate Accounting,Benefits Accounting, Revenue Accounting, RegulatoryAccounting, Utility Accounting North and South, andRevenue and Transmission Accounting.“This largely encompasses the ‘cradle to grave’back office to external financial reporting functions, includingthose required by the SEC, FERC and others,”Madden said.In addition, Paul Johnson has been promotedto vice president of Investor Relations and FinancialManagement. Johnson will continue to have responsibilityfor Investor Relations, Budget and FinancialForecasting, and Business Area Finance.George Tyson continues as vice president andtreasurer. His responsibilities will remain essentiallyconsistent with the past, which includes TreasuryOperations, Cash Management, Insurance, Pension/Benefit Plan and Nuclear Decommissioning TrustManagement.The following two areas will be managed byrotational positions: Scott Weatherby has been namedto the position of vice president of Nuclear Finance;and Don Wendell has been named to the position ofvice president and chief audit executive.“Additionally, Jim Duevel [managing director,Tax Services] will report directly to me,” Madden said.“As the complexity of new and emerging tax issuesincrease, this new reporting approach is consistentwith current trends in both the utility industry andbusinesses in general.”Third quarter 2011 earnings announcedXcel Energy has reported 2011 third quarter GAAP(generally accepted accounting principles) earnings of$338 million, or $0.69 per share, compared with 2010GAAP earnings of $312 million, or $0.67 per share.Ongoing earnings, which exclude adjustmentsfor certain items, were $0.69 per share for the thirdquarter of 2011 compared with $0.62 per share in 2010.Ongoing earnings for the 2011 third quarterincreased primarily due to higher electric margins asa result of warmer than normal weather across thecompany’s service territories and interim rates in Minnesotaand North Dakota.The higher margins were partially offset byexpected increases in operating and maintenanceexpenses, depreciation expense and property taxes, inpart from new generation plant investment.“I am pleased to report strong third quarter earnings,”said Ben Fowke, chairman, president and CEO.“As a result of higher sales due to the hot summer, weexpect to deliver 2011 ongoing earnings in the upperhalf of our guidance range of $1.65 to $1.75 per share.“In addition, our business plan remains on track,despite continued economic uncertainty, and we areinitiating 2012 earning guidance of $1.75 to $1.85,which is consistent with our 5 to 7 percent earningsgrowth objective.”NOVEMBER 2011 19

414 Nicollet Mall,GO-7Minneapolis, MN 55401xcelenergy.comPRSRT STDUS POSTAGEPAIDDENVER COPERMIT NO 1818XtraPublished monthly by Corporate CommunicationsKevin Graham, Editor1800 Larimer Street, 9th FloorDenver, CO 80202Phone: 303-294-2417Fax: 303-294-2207email: Kevin.Graham@xcelenergy.comContributors: Becka Anders, Troy Foos,Kyle Anderson and Marissa ZakheimDesign: Steve BerrySpend as little as a dollarand bring your lightingout of the dark ages.Replace your old-fashioned light bulbs with modern, efficient CFLs.They use up to 75% less energy and last up to 10 times longer.And right now, they’re on sale for as little as a dollar each.*Visit ResponsibleByNature.comto find participating retailers.*CFL PROMOTION NOT AVAILABLE IN ALL STATES.SOME BULBS SOLD IN MULTI-PACKS.PLEASE REMEMBER TO RECYCLE USED CFLS.© 2011 XCEL ENERGY INC.

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