July 2013 - AHSC Office of Public Affairs - University of Arizona

Page 5*Imaging Shining Stars*Each edition of the Department of Medical Imagingnewsletter will have a section called “Imaging ShiningStars.” This section recognizes employees who’ve goneabove and beyond the scope of their duties; peoplewho’ve been given a pat on the back from a patient,another department, or generally someone outside ourteam.***************The following report came in from Laurie McMahon,an RN in the Emergency Department:I wanted to share a very positive experience I hadtoday. I had patient in room 46 that was a 1:1, we hada very hard time getting her to sleep and a hard timekeeping her that way. The gentlemen that were at the CTscanner, named Greg and Julio, were without any doubtthe most professional and caring CT peeps I have everdealt with. They helped me out so much by dimming thelights, whispering and using the slide board. They wentabove and beyond and were very helpful to help keep thispatient sleeping, thanks to them. Could you please givethem a pat on the back from us over here?***************Angela Castillo submitted these comments andrecognition:5E: Dennis Schrage jumped in to the PICC teamand prevented a patient from leaving AMA. He alsomade sure a patient on the same floor received theverification read necessary for discharge.Incredible collaboration of the PICC team and IR:The PICC team started Friday down a nurse and 8 patients.Several patients needed discharge PICCs. Carlquickly prioritized needs and requested assistancefrom Interventional Radiology. By noon, there were 12patients. Mike T. was able to come in to help out in theafternoon. With the help of all involved only 2 patientsrolled to the next day. This is incredible!D5: Phinney Ripley and Dulce Quiroga for arrivingso quickly to ensure a STAT x-ray was done forone of our precious patients and you were excellent.You both were friendly, fast and very professional. Yourexcellent care is so appreciated.D3N: Mandy Vigil in the ED made me feel lessscared and really took steps to try and be gentle becauseI was in a lot of pain. I really feel like I receivedEXCELLENT care at UAMC. I would recommend thishospital to anyone. Everyone treated me very professionallyand was wonderful!! Thank you so much.***************A patient called to inform hospital administrationof what a wonderful experience she had at UAMC.She mentioned Carol Suida assisted with her CT.The patient was very scared and nervous for thescan; however, Carol explained everything in detail,answered all her questions, and made her feel verycomfortable and at ease. She stated she was coldand Carol provided her with a blanket.Prior to her CT, she also had an ultrasound andstated the staff was pleasant, courteous and helpful.When she had a biopsy, she stated that Mark Akersand Dr. Khan held her hand and stayed by her sideduring the whole procedure. She was very appreciativeof their time and patience while she underwentthe procedure.***************Desi Spurr, MS CCC-SLP, Speech and LanguagePathologist, submitted this awesome report:I wanted to take a moment to recognize someamazing members of your staff in Radiology.Kimberly Guinter and Danielle Hobbs are trueassets to this hospital, and especially to our SpeechTherapy team. They both work very hard to accommodateour Speech Therapy pt’s, to meet ourschedules and communicate with us throughout theday about orders both new and pending. Their interactionswith patients are always very respectful,professional, and supportive. They are excellent ptadvocates, always vigilant of orders that don’t quiteseem to make sense and page me about theseorders often for clarification. On multiple occasions,this vigilance has prevented an unsafe procedurefrom occurring (i.e., an NPO pt with severe dysphasiahaving an esophagram). They are also welleducated about the equipment in fluoro and helpthe doctors with this so very often. These womendo an excellent job every day they are here. Ihonestly do not know what I would do without them.Just wanted to acknowledge them for the amazingjob they do.***************Kudos goes out to Carl, Mike T., Julio Jimenezand Greg Rosas, Dennis Schrage, PhinneyRipley, Dulce Quiroga, Mandy Vigil, Carol Suida,Mark Akers, Dr. Rihan Khan, Kimberly Guinterand Danielle Hobbs for going above and beyondfor our patients! You ARE Imaging Shining Starsand truly embody the new department motto...We are here for you!