Telephone number / E-mail - F+U Academy of Languages Heidelberg

Name: ___________________________Company: _____________________________Telephone number / E-mail: _______________________________________________How did you find out about F+U?: ___________________________________________Business English TestSection 1. Grammar1. Mr Smith said he will call you back ____________ 4pm.a) untilb) inc) byd) on2. The new report contained __________ important information?a) manyb) anotherc) and) a lot of3. His flight ____________ at 9am tomorrow.a) is arrivingb) arrivesc) will be arrivingd) will arrive4. Last year most of our sales ____________ from the Asian market.a) have comeb) camec) were comingd) had come5. She’s worked here ____________20 years.a) sinceb) duringc) overd) for6. Monday is a public holiday so I ____________ work.a) mustn’tb) couldn’tc) don’t have tod) shouldn’tF+U Academy of Languages Heidelberg – Hauptstraße 1 – 69117 Heidelberg (Deutschland) –Tel. 0049-(0)6221-912035 oder 0800-7772236, Fax: 0049-(0)6221-23452 – sprachen@fuu.de, www.fuu-heidelberglanguages.com1

7. The job application ____________ be handed in until the end of next week.a) doesn’t needb) doesn’t havec) needn’td) hasn’t got8. If we ____________ our prices we would sell more products.a) lowerb) loweredc) will lowerd) would lower9 . I am looking forward to ____________ you in Miami next week.a) meetingb) meetc) have metd) be meeting10. My new job is great although I’m not used ____________ so late.a) workingb) workc) to workd) to workingSection 2. Vocabulary1. What ____________ ? I work for a Market Research company.a) are you doingb) do you doc) is your workd) are you working2. Would it ____________ you if we came on Thursday?a) agreeb) fitc) liked) suit3. As soon as I ____________ the latest sales figures, I’ll call a meeting.a) approachb) informc) received) establishF+U Academy of Languages Heidelberg – Hauptstraße 1 – 69117 Heidelberg (Deutschland) –Tel. 0049-(0)6221-912035 oder 0800-7772236, Fax: 0049-(0)6221-23452 – sprachen@fuu.de, www.fuu-heidelberglanguages.com2

4. Economic growth will ____________ new opportunites.a) createb) leadc) result tod) improve5. ____________ from Michael, all the delegates arrived on time.a) Exceptb) Otherc) Besidesd) Apart6. We ____________ sales to increase next year.a) expectb) hopec) predictd) forecast7. Next year, our results should ____________ .a) break upb) break evenc) break throughd) break over8. Please find attached my Business Plan Review____________.a) Let me have what you thinkb) Make me have any commentsc) Let me know what you thinkd) Say me what you think9. We must____________.the meeting till next week.a) call offb) bring forwardc) put offd) date to10. The dates of the next department meetings are July 7 and July 21. As you can see, themeetings are held ____________.a) Weeklyb) two weeklyc) quarterlyd) fortnightlyF+U Academy of Languages Heidelberg – Hauptstraße 1 – 69117 Heidelberg (Deutschland) –Tel. 0049-(0)6221-912035 oder 0800-7772236, Fax: 0049-(0)6221-23452 – sprachen@fuu.de, www.fuu-heidelberglanguages.com3

Section 3. TelephoningWhere do the following phrases fit in the telephone conversation below?Secretary:Caller:Secretary:Caller:Secretary:Caller:Secretary:1. Can I read that back to you?2. Could you ask her to call me back later today?3. How can I help you?4. I’d like to speak to5. I’m afraid she isn’t in her office6. One moment, please7. Not at allGood morning. ABC Ltd _______Hello _____ Paula Jones, please.Who shall I say is calling?Hornby, John Hornby of XYZ Ltd._____ Mr Hornby, I’ll just find out if she’s back yet…_____ . Is there anything I can do for you?The reason I’m calling is to fix a meeting at the Trade Fair next week. ______ Ishall be in the office all afternoon till 5.30.Let me take your phone number just in case…Caller: Sure. That’s 020 8543 3553.Secretary: _____ : 020 8543 3553.Caller:Secretary:Caller:That’s correct. Thank you for your help._____ , Mr Hornby. I’ll make sure she get’s your message as soon as she’s back.Goodbye.Goodbye.Section 4. WritingWrite a paragraph about yourself, describing your current work situation, background and hobbies.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________F+U Academy of languages HeidelbergHauptstraße 169117 HeidelbergDeutschlandTel. +49-6221-912035Fax: +49-6221-23452sprachen@fuu.dewww.fuu-heidelberg-languages.comF+U Academy of Languages Heidelberg – Hauptstraße 1 – 69117 Heidelberg (Deutschland) –Tel. 0049-(0)6221-912035 oder 0800-7772236, Fax: 0049-(0)6221-23452 – sprachen@fuu.de, www.fuu-heidelberglanguages.com4