HTM2108 - The Hong Kong Polytechnic University

hotelschool.shtm.polyu.edu.hk

HTM2108 - The Hong Kong Polytechnic University

HTM2108 Housekeeping OperationsSubject NameSubject CodeNo. of CreditsTotal Contact HoursPrerequisiteHousekeeping OperationsHTM21083 credits42 hoursNoneSubject DescriptionThis course provides students with the basic understanding of role of Housekeepingin hospitality operations. It helps students to develop an understanding of cleaningchemicals and equipment used in the hotel Housekeeping Department, select theappropriate equipment in different area, plan the staffing in guestroom, public area,linen room, evaluate and analyze the performance.Programme Learning OutcomesSee separate file for HD programme outcomes.Subject OutcomesStudents will be able to explain the role and responsibility of the HousekeepingDepartment in hotel operations and the materials and processes used to ensure ahigh standard of maintenance, safety and security in the facility.Students will be able to evaluate the materials, methods and systems needed tomaintain a clean, safe and secure environment.Students will be able to apply housekeeping concepts in a group project that requiresteam working and planning skills, and focuses on a housekeeping operations casestudy.Students will demonstrate communication and some IT skills in carrying out thegroup project.Assessment WeightingContinuous Assessment 60%Examination 40%The Hong Kong Polytechnic University, SHTM1


HTM2108 Housekeeping OperationsKey topics to be addressed in this subject (Subject to regular update)1 Introduction to Housekeeping Department2 Housekeeping operations3 Cleaning agents4 Cleaning equipment5 Care and maintenance of surfaces6 Cleaning guestrooms7 Cleaning public areas8 Uniform and linen room services9 Laundry services and contract services10 Safety and fire prevention11 Hotel securityThe Hong Kong Polytechnic University, SHTM2

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