Leadership Training Handout - CMAA

Give feedback volunteers love to get1.2.3.Create irresistible opportunities for involvement for allTime/Frequency Once Monthly Weekly5 minutes1 hour2 hoursMultiple hoursCopyright © 2012 by Cynthia D’Amour, President, People Power Unlimited (734) 994-0097http://www.ChapterLeadersPlayground.org — Email: damour@peoplepowerunlimited.com

Delegating for Outrageous Results4-Step Process for Delegation1. The offer2. Confirmation3. Monitor and adjustLittle ExperienceLots of ExperienceLittle TrustLots of Trust4. CompletionCopyright © 2012 by Cynthia D’Amour, President, People Power Unlimited (734) 994-0097http://www.ChapterLeadersPlayground.org — Email: damour@peoplepowerunlimited.com

Common challenges to getting work donePeople do not do work as promisedNo one willing to do the workNo time to teach othersAvoid major mistakes that repel volunteersEmbrace your Lazy LeadersBe flexibleBe an inviterMake work relevantHave fun!Final ThoughtCopyright © 2012 by Cynthia D’Amour, President, People Power Unlimited (734) 994-0097http://www.ChapterLeadersPlayground.org — Email: damour@peoplepowerunlimited.com

CMAA Leader Plan of Action for3 Keepers or Ah-Has:#1:#2:#3:Three next steps for me:#1:#2:#3:Three next steps for my chapter/nonprofit/organization:#1:#2:#3:Resources I need to check out and share with others:( ) Chapter Leaders Playground: 30+ webinars/year, lots of articles - all free!http://www.ChapterLeadersPlayground.org( ) Cynthia’s blog: http://CynthiaDAmour.comCopyright © 2012 by Cynthia D’Amour, President, People Power Unlimited (734) 994-0097http://www.ChapterLeadersPlayground.org — Email: damour@peoplepowerunlimited.com

About Cynthia D’Amour, MBACynthia D’Amour, MBA, Leadership Strategist, is the President of People Power Unlimited basedin Ann Arbor, MI. She works with associations that want to get more members involved andorganizations that want to develop their leaders.Cynthia is the author of several books including: The Lazy Leader’s Guide to OutrageousResults, Go Team Go!, How to Recruit Generation Me, How to Turn Generation MeInto Active Members of Your Association and Networking: The Skill the SchoolsForgot to Teach.She produces an e-zine, ―Cynthia D’Amour’s Active Member Minute,‖ which keepsassociation leaders current on volunteer trends and gives specific ideas about how to get moremembers involved in their organization.Cynthia’s blog for chapter leaders explores the issues of leadership and life has been calledhypnotizing. Cynthia’s blog can be found at http://cynthiadamour.com.Cynthia also hosts the Chapter Leaders Playground – an online community for volunteerleaders from across associations. Members may attend 30+ webinars each year.http://www.chapterleadersplayground.orgHaving served more than 67 total years on volunteer boards and recruited more than250 members, Cynthia D’Amour knows firsthand the key issues that association leaders faceevery day in dealing with today's members.Cynthia is a certified teacher with a degree in marketing from Michigan State University. She'scompleted extensive graduate work in teaching methodologies. Cynthia recently earned herMBA with an emphasis on Association Leadership from the University of Phoenix.Cynthia taught eighth grade for five years specializing in a hands-on cooperative learning stylethat promoted learning in all students. As a manager for Macy’s, her relationship-buildingstrategies with clients increased sales 183%.As the Vice President of Communications and Member Services of the Michigan Association ofCPAs, Cynthia’s team received recognition from the American Society of AssociationExecutive’s (ASAE) Associations Advancing America program.Cynthia is a regular speaker at leadership conferences and conventions. Her articles arepublished frequently in association leadership publications. Several of these articles can befound at Cynthia’s web site: http://www.chapterleadersplayground.orgCynthia walks her talk. She currently serves on ASAE Foundation’s Fund Development Team.Has served on ASAE's Strategic Research Committee and is a Component Relations SectionCouncil’s Past Chair. She is a Sustainer member in the Jr. League of Ann Arbor and alsomentors several young professionals.When not on the road, Cynthia enjoys spending time with her husband and two dogs –Raindrop and GiGi the puppy. Cynthia also ―enjoys‖ getting regularly challenged in the gymby her trainer Mollie.Copyright © 2012 by Cynthia D’Amour, President, People Power Unlimited (734) 994-0097http://www.ChapterLeadersPlayground.org — Email: damour@peoplepowerunlimited.com