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Department of Defense (DoD) Information Enterprise Strategic Plan

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Objective 4: Common configuration management processes across the <strong>DoD</strong> IE will be usedto consistently identify, control, account for, and verify GIG infrastructure, systems, services,and applications, and will make their status visible to the IE Operations community.Key Performance Indicator: Assessment <strong>of</strong> the extent to which standard configurationmanagement processes are adopted across the <strong>DoD</strong> IE to enable <strong>DoD</strong> to have agile responsesto specific threats and maintain consistent interoperability with all mission partners.Strategy Elements:• Establish consistent configuration management processes for managing GIG infrastructure, information systems,services, and applications to achieve a secure, interoperable net-centric environment.• Implement an enterprise-wide common configuration management technical framework and process to identify,control, account for, and verify GIG configuration items to ensure interoperability and security.• Manage configuration item data to enable sharing that data through net-centric approaches that supportoverarching GIG situational awareness objectives.Integration <strong>of</strong> the Combatant Command Theater NetOpsControl Centers with DISA Theater NetOps CentersThe U.S. European Command (USEUCOM), the U.S. Africa Command (USAFRICOM), and DISA are using a newapproach <strong>of</strong> co-locating NetOps staff to address NetOps situational awareness information sharing for their respectiveportions <strong>of</strong> the GIG. The USEUCOM and USAFRICOM Theater NetOps Control Centers now have their NetOpswatch <strong>of</strong>ficers located in the DISA-EUR Theater NetOps Center (TNC) facility. The watch <strong>of</strong>ficer function includesassessing mission impact, based on DISA System Control Officer information for the status <strong>of</strong> their portion <strong>of</strong> the GIG.The U.S. Pacific Command (USPACOM) also follows this model and has now placed four <strong>of</strong> their controllers at theDISA-PAC TNC.In addition, Army 5th Signal Command has installed a workstation on the DISA-EUR TNC floor for SA <strong>of</strong> the Armynetwork in Europe. Similarly, the North Atlantic Treaty Organization (NATO) also recently installed a workstation on theDISA-EUR TNC floor for the SA <strong>of</strong> the NATO network.This early stage <strong>of</strong> “manual integration” has realized tremendous benefitswith respect to manning, response time, and general communication.Watch <strong>of</strong>ficers are able to communicate directly with each other becausethey are working face to face and can view one another’s workstation screensfor relevant SA information. They are able to work jointly to troubleshootnetwork problems and deal with emergent congestion issues. The underlyingNetOps support systems are still separate, stovepiped applications that areplanned for more direct integration in the future. Nonetheless, improvementsin sharing SA information have already been achieved without buildingpoint-to-point interfaces among the existing systems.16

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