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The Book - Student Handbook 2013-2014 - St. George's School

The Book - Student Handbook 2013-2014 - St. George's School

COMMUNICATION WITH THE

COMMUNICATION WITH THE SCHOOLBACK TO SCHOOLThis publication is mailed to all families in early August to give you a comprehensive overview of the School and what to expect inSeptember. More detailed information, including regular updates about the upcoming year, key dates, the online school calendar,and links to school publications is available at: www.stgeorges.bc.ca/backtoschoolE-COMMUNICATIONSAs part of our efforts to reduce paper usage, and to provide the most up-to-date information, St. George’s relies heavily onelectronic communication. It is vital that we maintain reliable email addresses for you at all times. Any electronic communicationswe send to you you (including information from teachers and the Headmaster, as well as news bulletins) will be sent to the emailaddress we have on file. To update your email at any time, please contact applicationsupport@stgeorges.bc.ca.All students have access to an @stgeorges.bc.ca email account, and should check it regularly (particularly Senior School students).Each staff member has an email address which (with some exceptions) is the first letter of the person’s first name, followed by theperson’s last name. All school email addresses end with @stgeorges.bc.ca.E-NEWSThis is the School’s primary and most important form of communication. It is emailed to the entire school community and containshighlights of upcoming events and profiles of interesting stories at the School. Please ensure that your email account is set toreceive emails from: stgeorges@pushpage.org. The eNews is delivered each week, so if you haven’t started receiving our eNewsin early September, please contact communications@stgeorges.bc.ca.OUR WEBSITEThe school website is where you will find the most up-to-date details of all upcoming events, photos of life at the school, coursedescriptions, teacher and administrator contact information, and information on school programs and services. There are severaltools within the site which will help you find relevant information. These include:1. School Portal: This provides access to your parent, student, and household information, including the ability to edit emailaddresses and update medical information when necessary. Mid-term and term-end Report Cards are posted here. As well,re-enrollment occurs through this portal in early spring.2. School Calendar: The calendar can be viewed by day, week, or month and may be filtered by the type of event (Junior, Senior,Outdoor Education, etc.). For the most up-to-date information delivered automatically, the calendar provides a feed that mayby synced with your Outlook, iCal, or Google calendars.3. Junior and Senior School Athletics Schedulers: These house all home and away games, scores, and Google maps, whichprovide directions on how to get to away games.4. Contact Us: This contains key school phone numbers as well as a faculty search engine that allows you to find faculty contactinformation.5. Search: Can’t find what you’re looking for? Use our search engine to filter your request for information.The website is mobile and tablet-friendly, so you can always find the latest information, even while you’re on the go!OUR CHINESE-SPEAKING FAMILIESA summarized Chinese version of our eNews is regularly provided and is also accessible via the School’s mobile app.EMAIL BLASTSSpecific emails are sent out, above and beyond our regular eNews to keep parents informed of urgent information such as schoolclosure due to weather. Again, please make sure your email account does not channel this mail to your junk email box.PARENT MEETINGSParent Information Meetings are held regularly at both campuses. The various dates are published in the calendar on the website.Please note the dates and times on your personal calendar, as critical information is distributed at these meetings.RECEPTIONISTSt. George’s is one of the few institutions where you can still telephone during the day and talk to a real person. The switchboardfor both schools operates from the Senior Campus. When calling, please give the name of the staff member with whom youwish to speak. Direct-dial phone numbers for Senior Administration (e.g. Heads of Grade) are published in the Back to SchoolNewsletter that you receive mid-summer and are always available on the website under “Contact Us”.THE BOOK | PAGE 8

STEPS TO FOLLOW WHEN RAISING AN ISSUE WITH THE SCHOOLNATURE OF THE ISSUE JUNIOR SCHOOL SENIOR SCHOOLAcademic or SocialAthleticUniversity GuidanceEmotionalGeneral CommunicationSafetyFinancialAdmissionsAdvancementHomeroom or subject teacherPE teacher or coachNAHomeroom teacherHead of CommunicationsDirector of OperationsDirector of FinanceDirector of AdmissionsDirector of AdvancementSubject teacher or advisorPE teacher or coachAssigned university counsellorAssigned counsellor or Head of GradeHead of CommunicationsDirector of OperationsDirector of FinanceDirector of AdmissionsDirector of AdvancementIF THE ISSUE IS STILL NOT RESOLVEDAcademic or SocialAthleticUniversity GuidanceEmotionalGeneral CommunicationSafetyFinancialAdmissionsAdvancementGrade CoordinatorHead of Athletics (Junior School)NAGrade-specific personal counsellorDirector of AdvancementPrincipal, Junior SchoolHeadmasterHeadmasterHeadmasterHead of GradeHead of Athletics (Senior School)Associate Principal, AcademicsAssociate Principal, Student LifeDirector of AdvancementPrincipal, Senior SchoolHeadmasterHeadmasterHeadmasterIF THE ISSUE IS STILL NOT RESOLVEDAcademic or SocialAthleticUniversity GuidanceEmotionalGeneral CommunicationSafetyDeputy PrincipalDeputy PrincipalNADeputy PrincipalPrincipal, Junior SchoolHeadmasterAssociate Principal,Academics or Student LifeDirector of Athletics or Head of PEPrincipal, Senior SchoolPrincipal, Senior SchoolPrincipal, Senior SchoolHeadmasterIF THE ISSUE IS STILL NOT RESOLVEDAcademic or SocialAthleticUniversity GuidanceEmotionalGeneral CommunicationPrincipal, Junior SchoolPrincipal, Junior SchoolNAHeadmasterHeadmasterPrincipal, Senior SchoolPrincipal, Senior SchoolHeadmasterHeadmasterHeadmasterIF THE ISSUE IS STILL NOT RESOLVEDHeadmasterISABC OmbudsmanTHE BOOK | PAGE 9

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