Vol 11 Issue 2, September 2011 - School of Hotel & Tourism ...

Celebrating Hotel ICON’s soft openingContentsWhere Innovations in HospitalityEnrich World ExperiencesPublisher: Kaye ChonManaging Editor: Pauline NganConsulting Editor: AH EditingDesign: Creative PathPrinter: Impact Printing &Graphics Co. Ltd.Horizons is published by the Schoolof Hotel and Tourism Managementfor friends, alumni, staff andstudents of the School.Contributions from readers arewelcome in the form of articlesand photographs. All contributionsshould be sent to: Editor, Horizons,School of Hotel and TourismManagement, The Hong KongPolytechnic University, HungHom, Kowloon, Hong Kong SAR.The Editor reserves final editingrights on all material submitted forpublication.Telephone: (852) 3400 2634Fax: (852) 2356 1390Email: hmpn@polyu.edu.hkWebsite: www.polyu.edu.hk/htmMessage from Dean of School 2Hotel ICON Update 3Soft opening for one-of-a-kind hotelSamsung Digital Lab for Hospitality Technology 5New facility enhances partnershipUNWTO Ulysses Prize 7Prestigious award goes to SHTM Dean, Professor Kaye ChonChina Hotel Brand Forum 8Focus on innovation at Hotel ICONAPacCHRIE Conference Success 10Students organise and run record-breaking conferenceUnderstanding Reached With Banyan Tree 12Memoranda foreshadow executive education and internship initiativesEquipment Donation to Laos 13School praised for social responsibilityLeading Alumni in a Global Society 14SHTM Alumni Association Honorary Chairman Wallace Li profiledNew Undergraduate Programmes 15Overview of the new four-year offeringsResearch HorizonsHighlights of staff research on developing effective tourism leadership, work-familybalance from the hotel General Manager’s perspective, customer perceptions ofdemand-driven pricing, interpreting the mindsets of multinational hotel investors,the bargaining behavior of tourists and implementing environmental managementsystems in small- and medium sized hotelsMainland China Programmes 18Seminar and Unity Dinner in HangzhouIn Brief 20News on SHTM activities, achievements and staff advancementStudent Activities 23Highlights of experiences overseas and closer to homeSHTM Students’ Association 25ACCESS executive committee inauguratedStudent Achievement Awards Awardees 26Achievers rewarded for academic excellenceMentorship Programme 2011 27Mentors and mentees set goalsAlumni Association 29Leadership renewed and achievements highlightedProfessor for a Day Programme 31Thanks to our professors for a dayUpcoming Events 33School of Hotel and Tourism Management