Download DHL Cargo Insurance Flyer

YOUR QUESTIONS ANSWERED“Why do I need to insure my shipment?”Freight forwarders and carriers have limitedliability under international conventions forthe loss or damage to goods. In the case ofan incident, your compensation is normallycalculated against a ‘standard’ liability clause.DHL CARGO INSURANCE covers the gapbetween a standard liability and the full value ofyour goods.“I’ve never had a problem before so whywould I pay for insurance I won’t use?”We handle every shipment with great care butaccidents outside of our control can happen.Natural disasters such as floods, tsunamis andearthquakes are examples of events that can causeaccidents. With DHL CARGO INSURANCEyour goods are protected against damage or lossduring transportation. After all, most peoplehave never suffered a fire at home but continue toinsure their homes against the risk.“Isn’t DHL Global Forwarding supposed tobe safe?”Most definitely! Thousands of customers rely onus every day to deliver their shipments reliably andsafely. But some unexpected events that can lead toloss or damage are out of our control such as a shipsinking, plane crashing or truck overturning.“Is it expensive?”No. Our insurance buying power means you gethigh quality cover combined with competitiverates and no deductibles or excess will apply toyour claim, no matter how small the value.“Does the insurance cover high riskdestinations and specialist cargos?”Our scale means we can cover you for mostcountries and for specialist, high risk or veryvaluable cargo.“Will I receive the full value of any loss ordamage to my shipment?”With DHL CARGO INSURANCE you arefully covered in case of an incident for thefull physical value of goods plus proportionaltransportation costs.“In case of an incident will I have to deal withpeople in different countries – or where theloss occurred?”We partner with one of the largest global insurers,so you’ll always deal with an expert local to you.“Will I have to wait months to get my money?”In case of an incident we aim to settle yourclaim within 30 days from the moment we haveall the documentation required.“Is it complicated and will I have to spend hoursexplaining my shipping to different people?”Not with DHL Global Forwarding. You deal withthe same person who knows both your freightand insurance needs. We’ll get you coveredquickly and easily – saving you time, operatingcosts – and with much less paperwork comparedto other insurers.

You can also find out more on DHL CARGO INSURANCEby contacting your local sales representative.V.01