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# Using the Trade Site Administrator

# Using the Trade Site Administrator

Using

Using the Trade Site (for Administrators) 6. Manage Agents In this section the Administrator can: • Manage Organisation Details • Enrol New Agent ID’s • Agent List – review all agent ID’s associated with your organisation • Manage My Agent Profile – update your Agent ID information To access an Agent ID profile to amend its details: • Navigate to Manage Agents located under the Manage Account section Enter the agent name and click “Find Agents” • Search for the specific Agent ID OR leave blank and click Find Agents to retrieve all. • Next to the relevant Agent ID click Edit to open their profile For more information please contact Jetstar Trade Support sales@jetstar.com

Using the Trade Site (for Administrators) 6.1. Updating Agent contact details • Once you have entered the Agent ID profile overwrite any fields and press Update Agent. 6.2. Terminating an Agent ID • To terminate an account go to Agent Status and change the field to Terminated. Then press update Agent 6.3. Unlock an Agent An Agent ID will lock if their password is repeatedly entered incorrectly. The following error will then appear on the login page: “Your username has been locked because your password was repeatedly entered incorrectly…” • To unlock an Agent Untick the “Locked” box next to Agent Status. Then press Update Agent. NB: You may need to change their password if they’ve forgotten it. Follow below to do this For more information please contact Jetstar Trade Support sales@jetstar.com

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