september 2012 - Townsville City Council
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september 2012 - Townsville City Council

ourcityourfuturetownsville city councilcommunityreport card2011 >> 2012One of the biggest challengescouncils face is deliveringquality services to meetcommunity expectations.The Community Report Card provides asnapshot of what council has deliveredand gives you the facts and figures todecide how we’re going for yourself.The full Report Card is available a splashCouncil’s four aquatic centres provedpopular during 2011/12, with nearly250,000 people dropping in for a dip, upby nearly 100,000 on the previous year.The recent refurbishment of Long Tanand Tobruk pools and the completeredevelopment of Kokoda, completed inApril 2011, is the likely reason for thesteep increase in attendance.Customers move onlineThe number of visitors to council’sCustomer Service Centres and theirsatisfaction jumped during 2011/12, asdid the number of customers accessingcouncil’s online Customer Service Centre.In person visits to Customer ServiceCentres rose by almost 20,000 to108,000 while satisfaction with council’sCustomer Service Centres rose from 88to 94 per cent.Visits to council’s online CustomerService Centre increased by 30,000 to431,478 hits, with many more peoplemaking use of council’s social mediachannels.Water reuse risesRecycled water use has risen to athree-year high, with 14 per cent of alltreated effluent being reused.All recycled water is treated totertiary level or above and is used onsite at council’s water treatment plantsor for irrigation.The total volume of potable urban watersupplied to residents for the year was34,398 mega litres (ML), down by almost2,500ML on the 2009/10 figure but up onthe 2010/11 result, due to the extendedwet season experienced that year.Highlights>> $2.9 million in cash and waived hire feeswas distributed through the communitygrants program during 2011/12>> 1.22 million people visited The Strandduring 2011/12>> Council contracted 38,792 security patrolhours throughout the city during 2011/12>> 3,061 ha of mosquito breeding sites weretreated during 2011/12Road recovery worksCouncil is nearing the end of amassive multi-million dollarroads rebuild following naturaldisaster declarations by the statebasedQueensland ReconstructionAuthority in three consecutive wetseasons.The Federal Government’s NaturalDisaster Relief and RecoveryArrangement (NDRRA) payments hasseen council able to completerebuilds on local roads impacted bythe unusually heavy rain receivedover the 2010 and 2011 wet seasons,including Cyclone Yasi.Roads impacted by the 2012 wetseason are currently being audited.NDRRA funding is in place to assistwith restoration works required tobring essential public assets back toa pre-disaster standard.Work completed to date hasresulted in over 100 million tonnes ofasphalt laid across the Townsvilleroad network, with some 600 roadsrepaired and 20 roads totallyreconstructed. Of the 600 roads thathave been repaired, the area of repairtotals 5000 square metres –equivalent to 20 rugby playing fields!For more information about theNDRRA program visit council’swebsite and search ‘NDRRA’.NDRRA works underway at Charles Streettownsville city council city update >> SEPTEMBER 2012 3

Picnic in the Park celebratesour city’s seniorsourcityourfutureSome 2000 local seniors weretreated to a day in the park lastmonth as part of the annual SeniorsWeek celebrations.A highlight of the Townsville SeniorsWeek calendar, Seniors Picnic in thePark featured non-stop entertainment,a lifestyle expo and lunch served bythe city’s elected councillors atMundingburra’s Sherriff Park.Among the guests were volunteerfirefighter and SES member BernieSmith from Bluewater and theatrechorister Muriel (Mooie) Jones fromCondon, who were recognised for theirservice to the city with an award forSenior of the Year.In presenting the awards, MayorJenny Hill commended the winners andall nominees on their contributions tothe community.“All of our nominees were clearambassadors for volunteering, andtheir work has not gone unnoticed bytheir peers,” Cr Hill said.“It gives me great pleasure torecognise their input through theannual Seniors Picnic in the Park andthe presentation of our SeniorsAwards.”Both recipients have an exemplaryrecord of community service.Mr Smith has been a member of theSES for more than 20 years and agroup leader for nearly 18 years. Hehas also been a member of the RuralFire Brigade at the Northern Beachesfor 20 years and a first officer and firewarden for 16 years.Mrs Jones has been involved inTownsville’s theatre and music scenesince arriving in Townsville as amigrant in the 1950s. She joined theTheatrical Societyand, with her latehusband Charlie,performed in the verypopular Stage DoorTheatre Restaurants.She then joined theTownsville ChoralSociety and a seniors’group, Dawn’sSunshine Singers.“Seniors do so muchfor our community andyet their contribution israrely recognised,” Cr Hill said.“They are the unpaid carers ofgrandchildren and the quiet achieversin community groups throughout ourcity. As this year’s winners alsodemonstrate, they are also among theleaders of Townsville.”Seniors of the Year, Mr BernieSmith and Mrs Muriel Jones.“Both Mr Smith and Mrs Jones showa great deal of commitment to theirwork. At the age of 81, Mr Smith ison-call for emergencies 24 hours a day,performing both hands-on rescues,fire fighting and providing advice foremergency and hazardous situations.”NEW LIFeFOR CITY HEARTwith cranes once again gracing the city’s skyline, council’s cbdincentives program is delivering results to stimulate confidence,activity and momentum in our city heart.Building underway in the CBDTownsville Mayor Jenny Hill saidthere were currently three projectsunder construction as a result of thescheme that offers attractive discountson development fees andinfrastructure charges for certain typesof development, with several morelikely to commence in the near future.The three projects underconstruction will bring some 18,000square metres of commercial spaceand 5000 square metres of residentialspace to the area, collectively worthmore than $140 million.The plan was launched last year bythe Townsville City Council and thecity’s CBD Taskforce, set up todevelop a master plan for therevitalisation of the inner-city areaover the next 15 years.“During a period of economicuncertainty and downturn, having thislevel of construction activity in theCBD is great for our city,” Cr Hill said.Projects underway include theKensington Apartments in FlindersWest, the Ergon building at theformer T&G site on the corner ofFlinders and Stanley Streets, and thenew State Government building onFlinders Street.“Through this scheme, TownsvilleCity Council is facilitating thedevelopment of our revitalised citycentre, encouraging residential,commercial and retail activity andmaking this a great place to bewhether you are visiting the shopsand eateries or living and working inthe CBD.”Peter Honeycombe ofHoneycombes Property Group saidthe lower development costs andfaster approvals timeframes offeredby the package was also helpingbuyers with the company able todeliver savings of around $10,000 forevery new apartment listed.“Our challenge is to continuesupporting major city-buildingprojects, working hand-in-hand withour industry partners to bring newinvestment to Townsville,” Cr Hill said.“The development and investmentindustries are taking notice ofTownsville and the enormouspotential here.“That interest has been buildingbut it’s really stepped up because ofhow our economy has performedduring and since the GFC.”townsville city council city update >> SEPTEMBER 2012 5

Excerpt from the Mayor’s Budget speech, 2012Dear residents,Last month I presented the 2012/13 Townsville City Council budget to the councillors.This budget included my election promises to ease the burden on rate payers byproviding a water rebate and rates freeze.This meant that around 94 per cent of owner occupied properties would see noincrease or a reduction in general rates from last financial year.The cost of living pressures is taking its toll with the rising cost of energy,insurances, groceries, and other basic goods and services which are stretchinghouseholds to the limit.As Mayor I decided it was time to give the community a year where the councilabsorbed the pressure and helped families in these difficult financial times.Months of hard work meant that these commitments could be achieved while stillmanaging a surplus budget.Unfortunately amendments were made to the budget to remove these items.The significant work that went into the development of this budget, which identified$5 million in savings, was however amended by councillors to include a general rateincrease of 1.95 per cent for owner-occupiers, and an increase in revenue of 6.15 percent compared to the previous year.It is my commitment to continue to work with the organisation and my fellowcouncillors to review the operations of council to ensure it operates efficiently whilecontinuing to deliver frontline services to the community.Regards,Cr Jenny HillMayor of Townsville6 townsville city council city update >> SEPTEMBER 2012

udget highlightsstrategic projects>> $5.15 million on repairs to theentertainment centre>> $2.4 million toward the TownsvilleRecreational Boating Park project>> A business case for a newentertainment and convention centre>> A feasibility study for a newmotorsport precinctroads rebuild>> $70 million for disaster recovery works(roads, parks, etc.)>> $34 million for capital road projectsincluding:>> Reconstruction of 22 roads andreseals and overlays on 101 streets>> $1 million toward a new on-offramp on the ring road>> Planning for a two-lane bridge atthe Bohle River on Dalrymple Rddrainage>> $7.72 million to replace 21km ofbroken kerb and channel>> $4.4 million to upgrade stormwaterdrainsplanning anddevelopment>> $2 million for the CBD incentivesprogram>> $900,000 for the development of thenew City Plan>> $335,000 to complete the floodmodelling study>> $115,000 for the protection of heritagebuildings and sitescommunity and culture>> $1.8 million for community grants>> $300,000 for a new mobile libraryvehicle>> 48 events plus support for communityevents and festivalssmart citysustainable future>> $386,000 for the Citysolar program>> $209,000 for the Creek to Coral andCaring for our Country programs>> $263,000 for rehabilitation andmaintenance of natural habitats>> $118,000 for pest management (wilddogs, pigs and declared weeds)sport, recreationand parks>> $4.9 million for the maintenance ofThe Strand, Riverway and city gardens>> $1.18 million for renewal andimprovements of the irrigation system>> $1.18 million for fencing, parkfurniture, play equipment and lightingwaste and water>> $10 million for the construction of newreservoirs>> $8.6 million on upgrades to watermains and sewers>> $5.7 million for domestic waste andrecycling collections>> $1 million to commence constructionof the Magnetic Island Transfer Stationhealthy and safe city>> $1.7 million for security patrols>> $1 million for lifeguards>> $356,000 for the provision of sixstinger nets>> $247,000 formosquito treatmentroad safety>> $1.42 million forupgrades to 48 busstops>> $311,000 for trafficimprovements>> $150,000 for upgradedschool zone signageat a glanceThe 2012/13 Townsville City CouncilBudget focuses on the city’sinfrastructure including the repair andmaintenance of the road network,drainage projects, upgrades to waterand wastewater infrastructure and themaintenance of parks and open spaces.The general rate increase has beenkept below CPI at 1.95 per cent andthe cost of water and sewerage willincrease 4.8 per cent which will be anaverage increase of $115 or $2.21 perweek on a residential owner occupiedproperty with a typical valuation of$161,000.A 15 per cent early payment discountwill still apply to general rates as wellas a concession of up to $800 foreligible budget >>$593.7 millioncapital budget >>$201 millionoperating surplus >>$1.5 millionbudget highlights>> $104 million for roads>> $12 million for drainage>> $44.3 million for parks>> $50 million for renewing water andwastewater networktownsville city council city update >> SEPTEMBER 2012 7

goinggreenDon’t let the wet winterfool you – be bushfire readyTownsville’s unseasonal winterrainfall has added fuel tobushfire prone areas, promptingcalls for residents, especially thosein rural areas, to be prepared.In the event of a bushfire:>> Have and know your BushfireSurvival Plan! Don’t make lastminute decisions and avoidadopting the “wait and see”approach.>> Know the Fire Danger Ratingsfor your area and regularlycheck the QFRS website( forupdates.SUSTAINABILITYGrab your gloves and gear upfor Townsville’s annual springclean! The Great Northern CleanUp, now in its fourth year, is theNorth’s own version of Clean UpAustralia Day.Rubbish in the city’s primewaterways is always a major targetfor the event. By removing litterand rubbish from land nearwaterways, theamount of rubbishflowing into the GreatBarrier Reef issignificantlyreduced.>> Monitor the media for warnings– keep informed but do notassume a warning will beissued.>> Act decisively and plan to leaveearly or stay according to yourBushfire Survival Plan>> For emergency, call 000 forassistance.For tips on putting togethera Bushfire Survival Plan foryou and your family, Northern Clean Up14 – 16 September“We had 22 registered clean upareas last year and this year weare looking to beat that figure,”Mayor Jenny Hill said.More than the 100 tonnes ofrubbish is expected to be cleanedup this year. To register your sitevisit and make this year’sclean up the biggest yet!residents warned notto be complacent aboutdengue mozziesAfterthe unseasonal winter outbreak of dengue fever, residents havebeen warned to be vigilant and clean up their yards.The dengue carrying mosquito is a very real health threat, and gettingrid of anything that can hold contained water is a practical and simplemeasure to reduce it.Residents should check all water-bearing containers that might belying around the home, including plant pots, buckets, pet bowls, oldtyres, pools, spas, bird baths and toys. If it can hold water – even if it’s apalm frond – then it’s capable of harbouring dengue mosquitoes.Don’t be complacent. Stop the breeding and stop the disease. Visitcouncil’s website for more information.Septic dumpingIf your house has a septic system, then at sometime you’ll need a contractor to pump out anddispose of your septic sludge and liquid waste.Council has recently received complaints that a number ofcontractors are illegally dumping waste to land or illegally dischargingit to the council’s sewers rather than at an approved facility.You can make a difference to our environment by notifyingcouncil on 1300 878 001 if you suspect a contractor has engagedin illegal dumping.Recycle Right! NationalRecycling Week12 – 18 NovemberThis year the message forresidents during NationalRecycling Week is loud and clear– don’t just recycle – RECYCLERIGHT!Recycling is important but sotoo is making sure that theproducts you put in your recyclebin can actually be recycled.Recycling rates in Townsville areon the rise, so keep up the goodwork and place only the followingitems in your yellow-lid bin:>> paper – newspapers,magazines, brochuresand phone books>> cardboard boxes, eggcartons and pizza boxes>> cartons – milk and juice>> plastic – bottles and containers>> glass – bottles and jars>> aluminium – cans and pietrays, and>> steel – food cans and containerlids.Always make sure your items areplaced loosely in the bin – plasticbags can’t be recycled!10 townsville city council city update >> SEPTEMBER 2012

artscultureRock on at CityLibraries in OctoberDo you love the music of the 50s, 60s, 70sand 80s?During October, all things rock music will behappening at CityLibraries branches.Test your music knowledge with a music triviaquiz, join workshops on vinyl cover art, a paneldiscussion with local music identities, anddisplays of vintage records in all branches.Young people can join in with Loud Loungeactivities featuring live bands, a Guitar Hero battleand a Thriller zombie party.New Digital Hub programsAre you interested in e-readers? Want to have ago at shopping online but don’t know where tostart? The Digital Hub program can help with thosequestions and so much more. Classes are nowoffered at both Aitkenvale and Thuringowabranches. All are free and details can be found onthe CityLibraries section of council’s website.What’s on at the galleriesg.w. bot: the long paddocka 30 year surveyPerc Tucker Regional Gallery21 September – 4 Novemberfree admissionG.W. Bot has a close connection with theAustralian landscape and uses her own personallanguage as a means to depict it. The garden isan important aspect of her work.The exhibition showcases prints, paintings,artist’s books and sculpture and is a ‘must see’exhibition for artists, students, printmakers andart collectors as well as the general publicinterested in art. The exhibition works aresupported by a comprehensive education kit.creative generationsand art nowPinnacles Gallery1 September – 30 Septemberfree admissionFeaturing the best work from the 33 schools inthe North Queensland Education District,Creative Generations is the premier exhibition ofsenior secondary students’ artwork.Now its third year, Art Now provides anopportunity for senior students who are ineligiblefor the Creative Generations exhibition to havetheir achievements in the visual arts recognisedand exhibited alongside their peers.CityLibraries celebrates dads in theNational Year of ReadingFollowing on from successful activities in thelast school holidays, CityLibraries has a number ofnew activities for dads and their kids to enjoytogether.>> Share stories as part of the regular storytimesessions every Wednesday at CityLibrariesThuringowa.>> Teach dad new tricks by coming along to amagic session on Saturday 29 September atCityLibraries Aitkenvale.>> Play marbles and make a marble run onSaturday 24 November at CityLibrariesAitkenvale.>> Celebrate Children’s Week by participating in afun music session at CityLibraries ThuringowaCentral on Saturday 27 October.All sessions are free. More details and bookingscan be found on council’s website.For a full list of eventsand activities see thelatest edition of LearnDiscover Connecte-magazine nowavailable at council’swebsite.@TownsvilleLibCityLibrariesTownsvilleLEARNdiscovERcoNNEctrocktoberbook saledads readissue no. 18 >> sep–nov 2012G.W. Bot, Garden: Enclosed space, 1992,linocut on BFK paper, 28.5 x 38cmHannah Casswell. Set, Acrylic on canvas board. 2011the floodSaturday 6 October, 8pmRiverway Arts CentreFrom internationally acclaimed, multi award-winning creatorsFinucane and Smith comes the haunting and electrifyingwork hailed as “ Australian gothic that definesthe genre”.Bristling with dark humour and edge-of-the-seat performances bythree of our finest actresses (Shirley Cattunar, Maude Davey, CarolineLee), The Flood is startlingly authentic writing, plunging audiencesinto the lives of characters so real you feel you know them.townsville city council city update >> SEPTEMBER 2012 11

communityinteractionCommunity safety andhealth key focus of partnershipBHP Billiton Cannington hasbeen part of the TogetherTownsville program since2008, supporting initiativesthat promote communitysafety and health.Cannington Community Manager John Liston saidthe organisation became involved to contribute in apositive way to the local community.“Over the past four years, our partnership withTownsville City Council has delivered some reallyexciting projects and initiatives to people of all ageswithin Townsville,” Mr Liston said.scan here formore information“From our latest fitness park project at RowesBay, to the 10,000 Steps trails across the city, to theActive and Healthy Seniors eight-week program –it’s about making the most of our fabulous lifestyle.”Mayor Jenny Hill said Together Townsville was notjust about sponsorship dollars, but engaging localbusinesses and organisations in real initiatives tobenefit the community.together townsville is council’s incomingsponsorship program that engages the corporate andcommunity sector to sponsor council initiatives thatbenefit our city. There are a number of initiativessponsored under the program ranging fromcommunity events to infrastructure projects. To findout more about the program visit council’s website.Support the program that supports our city!Contact CouncilTownsville City CouncilPO Box 1268Townsville QLD 48101300 878 001 from 8am– Walker Street, Townsville City86 Thuringowa Drive, Thuringowa CentralOperating hours 8.30am–5pmMonday to FridayCouncil Meetings>> 9am Tuesday 25 September>> 9am Tuesday 23 October>> 9am Tuesday 27 NovemberStanding Committee Meetings>> Infrastructure Committee9am Tuesday – 11 Sep, 9 Oct, 13 Nov>> Townsville Waste and Water Committee11am Tuesday – 18 Sep, 16 Oct, 20 Nov>> Planning and Development Committee12pm Wednesday – 12 Sep, 10 Oct, 14 Nov>> Community and Cultural Committee10am Thursday – 13 Sep, 11 Oct, 15 Nov>> Smart City Sustainable Future Committee11am Thursday – 13 Sep, 11 Oct, 15 Nov>> Sports Recreation and Parks Committee1pm Thursday – 13 Sep, 11 Oct, 15 Nov>> Healthy and Safe City Committee2pm Thursday – 13 Sep, 11 Oct, 15 Nov>> Governance and Finance Committee9am Wednesday – 18 Sep, 16 Oct 20 Novcyclone sundayremembrance daytownsville tourism expoStrand ParkSunday 4 November9am–12pmNovember to March is cyclone season: are YOUcyclone ready? Come down to Strand Park andgather tips on how to prepare yourself, yourfamily and your property. Proudly presented byTownsville City Council, in conjunction withWestpac, Emergency Management Queenslandand ABC Local Radio.Anzac Park, The StrandSunday 11 November10.35amThuringowa Cenotaph, Thuringowa Drive10.45amTownsville City Council invites all residents toattend Remembrance Day services. Join thecommunity in remembering those who lost theirlives in the line of duty for this country.Strand ParkFriday 2 November5pm–9pmVisit the Townsville Tourism Expo and see whattourism products are on offer in your region!There will be loads of prizes to be won from localtourism operators. The expo will be part of theStrand Night Markets.scan here formore informationfor more information >> citycouncil events12 townsville city council city update >> SEPTEMBER 2012

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