Annual Report 2013 July 1, 2012 to June 30, 2013 - Access ...

Annual Report 2013July 1, 2012 to June 30, 2013

Table of ContentsMessage from the CEO.................................................................... 1Values and Essentials........................................................................ 2Initiatives.......................................................................................... 4Services............................................................................................ 6Financials........................................................................................ 16Community Partnerships................................................................ 17Support........................................................................................... 18Leadership...................................................................................... 23

Message from Ken Loving, MDChief Executive OfficerAs we look forward to the coming year, one of our key priorities is to help our patients navigate changes to healthinsurance coverage as a result of the Affordable Care Act. These are uncertain times in health care, and the wayWisconsin will implement the Affordable Care Act offers both opportunities and challenges.For Access Community Health Centers, there is an opportunity to help more people gain Medicaid (known asBadgerCare in Wisconsin) or private health insurance through the federal Health Insurance Exchange. The challengecomes in the uncertainty many people in our community face as their coverage shifts under the new health care law.We know that a number of patients now covered by BadgerCare will instead become eligible for federal subsidies tobuy insurance in the emerging health care marketplace. Other patients who have not had health insurance coveragewill be eligible for BadgerCare.As we help our patients adapt to these changes, we see future opportunities to serve more people in need, andprovide even better care. When people have some form of health insurance coverage, it makes it much easier forthem to manage their health more effectively.In addition to changes from the Affordable Care Act, we are also making some significant and exciting changes inhow and where Access will provide care to patients in the future.This July, the Wingra Family Medical Center moved to a new facility at the corner of South Park Street and FishHatchery Road. Patients receive care there through our partnership with the University of Wisconsin Departmentof Family Medicine. Early next year, our new Joyce & Marshall Erdman Clinic will open at the Village on Parkdevelopment on South Park Street. In this new facility, we will have a dental clinic and more space to provide ourcomprehensive services for more of our community members.Two other highlights deserve special mention:Our Celebrate Smiles program will expand significantly next year to reach 22 elementary schoolsin Madison and Sun Prairie. Our dental team uses mobile equipment to provide screening andrestorative services to thousands of children who otherwise lack access to care.Within our clinics, we are refining the care we provide by working in teams and reaching out topatients in new ways. Having attained national recognition as a Patient Centered Medical Home atour William T. Evjue clinic this year, we know we are on the right track to providing patients with anoptimal health care home.As we navigate the challenges and opportunities ahead, it is important to recognize thatthere remains an essential need for the services we provide at Access Community HealthCenters. We are ready for what lies ahead. With your help, and the generous support of ourcommunity, we will do more for the people who need us.Access Community Health Centers 1

Access ValuesCOMPASSIONWe listen to our patients, staff and community to understand their needsand provide care with empathy and respect.DIVERSITYWe provide care and build community that respects the personal, socialand cultural diversity reflected in our patients and staff.STEWARDSHIPWe use the resources we are given effectively and efficiently, and wevalue innovation.You have to feel betterphysically so you canwork, then you cansecure housing. If youdon’t have this, I thinkyou realize what a basicbuilding block yourhealth is.—KathyOPPORTUNITYWe believe that every person deserves quality healthcare to help themovercome barriers and create new opportunities.COMMUNITYWe work together with healthcare organizations and local partners toimprove the health of our community and expand care to those withlimited access.

Access EssentialsAs a community health center, Access is organized as a non-profit organizationwith a mission to help people who otherwise have no health care available tothem. Its services are offered regardless of a patient’s ability to pay.As with all community health centers, Access’ board of directors mustinclude equal numbers of community volunteers and patients, so whendecisions are being made, those who have the most at stake – patients –have an equal voice.Access’ five different clinics each provide care to residents in the nearbyneighborhoods and the broader communities where they are located. Clinicsare called “health centers” because they offer more than just medical services.Patients can see a dentist, behavioral health consultant, community resourcespecialist and financial counselor, plus have access to affordable medications.Each of the more than 25,000 patients who call Access their health carehome know that they can count on services that take into account all thecircumstances of their lives.Dental35,531Number of patientsserved in 2012:25,062Number of visitsin 2012:128,530Service visitsin 2012:Medical73,452Medical73,452 Dental35,531Access patients are people of all ages, ethnicities and cultures. Mostimportantly, Access provides health care to people with very limited resources.Some patients have BadgerCare, some have private insurance and some haveno insurance of any kind. But all of these patients choose Access because theyknow it offers affordable, high quality care to everyone.Care at Access goes beyond curing illness – it also addresses the causesof poor health and gives people a chance to prevent illness. Throughimmunizations and patient education, low-cost medications and other services,Access enables tens of thousands of people around us to be healthier. Havingschools and workplaces with healthier people strengthens our community andhelps it become more economically secure, which is good for all of us.IntegratedBehavioralHealth7,186Other visits12,361Access Community Health Centers 3

InitiativesFACILITIESAt Access, we are benefitting from some much needed capital improvementsthat will solidify our infrastructure for years to come. Our new facilities will helpus provide our unique health care home to more people, and ensure that ourcommunity is healthier and stronger.The Wingra Family Medical Center opened in its new clinic at 1102 S. Park St.in July. This expanded medical clinic has the capacity to serve more patients inneed and builds upon our valued collaboration with the University of WisconsinDepartment of Family Medicine.Groundbreaking, Joyce & MarshallErdman Clinic, May 2013In the spring, we broke ground for our Joyce & Marshall Erdman Clinic at theVillage on Park development. This facility will replace our South Side Clinic earlynext year, and includes a full-service dental clinic. When completed, Access willhave a total of 47 dental operatories in four locations. These new facilities willprovide us capacity to grow and serve more people far into the future.Joyce & Marshall Erdman ClinicCELEBRATE SMILESAn eye-opening report last year revealed that 71.5 percent of Medicaidenrolledkids in Wisconsin did not see a dentist in 2011. Access to dental careis a challenge for families in need. Celebrate Smiles, a mobile dental programcurrently serving schools in greater Madison, is making a difference.Last year, this program run by dental staff from Access Community HealthCenters, visited 14 schools in Madison and surrounding school districts. Theprogram saw 1,500 children in grades 4K through five, providing them withsealants and fluoride varnish as well as other needed restorative dental treatment.Mobile dental equipment, the same used by the U.S. military, equips thistraveling dental clinic. As part of the program, children become Access’ patients,so that if they have a future need, they can be seen at one of our dental clinics.Wingra Family Medical CenterWe have made progress this year, but we know the need persists. So next year,the program will serve children in 22 schools. There are plans to expand more

in the future, with the goal of having a broad impact on children by helping them improvetheir oral health. Dental pain is one of the primary reasons for school absenteeism. TheCelebrate Smiles program educates children about dental hygiene, prevents more severedental problems and gives children a better chance to succeed in school.Celebrate Smiles Plus CampaignSignificant support for Celebrate Smiles, is provided by the following generous donors:American Family Children’s HospitalAnonymousPenny and Ford BallantyneMartha and Jack BowhanCaritas FoundationCVS Caremark Charitable TrustDeAtley Family FoundationDelta Dental of WisconsinEvjue Foundation, Inc.Peter and Ellen JohnsonMadison Rotary FoundationMeriter Health ServicesSally and Mike MileyRonald McDonald HouseCharities of MadisonWisconsin-Seal-A-SmilePATIENT CENTERED MEDICAL HOMEThis year, Access’ William T. Evjue medical clinic received the highest level of recognitionfrom the National Committee on Quality Assurance as a Patient Centered Medical Home.This recognition is a direct result of a new approach to care that emphasizes team-based servicedelivery that reaches out to patients and engages them more in their ongoing health care.As a medical home, patient care is coordinated by provider-directed teams. In addition,patients become partners in their own care, the clinic has more open scheduling, andpatients have access to online health management tools, like Access’ MyChart.Quality and continuity are emphasized in the Patient Centered Medical Home. Patientsare reminded about recommended preventive care, and surveyed about their experiencereceiving care at Access. They work with their care teams to set goals for improving theirhealth and fitness, and can work with our behavioral health consultants to make beneficialchanges in their daily routines.The Patient Centered Medical Home is one example of the way Access implements changethat makes a real difference for patients.Access Community Health Centers 5

Samantha

Medical CareAccess offers a full range of medical services including prenatal and maternalcare, pediatric care and adult and chronic care. Our goal is to become a healthcare home to each of our patients. That means providing the best care whenpatients need it, and working as a team in collaboration with patients.Prenatal and maternal services offer prenatal visits as well as integratedbehavioral health services, free childbirth and breastfeeding classes (incollaboration with Public Health Madison & Dane County) and the GroupPrenatal Education and Support Program.Pediatric care provides services to children from birth through adolescencethrough regular well-child check-ups offering a preventive examinationalongside education and information for parents. Children receiveimmunizations and regular screenings and an assessment from a BehavioralHeath Consultant. In addition, we treat acute conditions with same day visitsfor those who are ill.For adults, screenings and preventive check-ups are provided by care teamsthat partner with patients to find and treat any health issues. Patients withongoing illnesses can get specialized care.NUMBERSTO KNOWNumber of pediatricmedical patients4,766Number ofbabies delivered364Number ofdiabetic patients1,362Number of mammogramsscheduled957Access Community Health Centers 7

Jeremiah

Dental CareDental care at Access helps patients reach the goal of achievinggood oral health that not only gives strong teeth and gums, but onewhere people are happy with their smile. We consider a wide varietyof cultural and economic factors to help each patient achieve thesethings at three clinics in Madison, Sun Prairie and Dodgeville. Soon,we will also begin seeing patients at a new dental clinic at our Joyce& Marshall Erdman Clinic in south Madison.Access’ dental services take care of patients’ urgent needs forrestorative care that preserves their teeth and addresses dentalhealth issues. Services also include regular preventative care for bothchildren and adults stressing good oral health practices that preventdental issues from arising.NUMBERSTO KNOWNumber of children receivingdental care4,932Number of patients receivingemergency dental care772Number of childrenreceiving sealants1,417Access Community Health Centers 9

Nicole

Behavioral Health CareBehavioral Health Care at Access is integrated with medicalcare and provides services to patients as soon as the need arises.It’s a part of what makes Access a health care home to patients.Having this unique integrated approach gives patients greateraccess to behavioral health care, better serving those who mostneed these services.This innovative approach gives patients the opportunity to meetwith a behavioral health consultant when they see their primarycare provider. Services focus on treating conditions, as wellas providing tools for changes that help people achieve ahealthy lifestyle.I really appreciatethat Access takes intoconsideration the wholeperson, and has allservices available inone place. Nothing isleft out. Mental healthcounselors check in tosee how you’re feelingemotionally. You can geta dental check-up. Andthere are people to helpyou with the costs.—JohannaNUMBERSTO KNOWNumber of patients receivingbehavioral health care3,512Number of children receivingbehavioral health care623Access Community Health Centers 11

Christian, Tishaand Bjorn

Patient Resource ServicesBecause patients have needs that go beyond traditional care, ourpatient resource services offer a variety of tools that can help peoplein need. These resources range widely, from referrals for housing help,food assistance, help with employment and help affording healthcare services. Our resources team also makes certain that in-clinicinterpreters are available for patients who need them.These support services help make the best possible health outcomeaccessible to each patient and is an important part of being a healthcare home.Stress was taken off myshoulders, knowing thatI had a community andreally good healthcaresystem that was helpingme out.—TishaNUMBERSTO KNOWNumber of visits wherepatient resource serviceswere used26,579Patients served ina language otherthan English5,692Access Community Health Centers 13

Elsa

Pharmacy ServicesAccess not only offers medications that patients can afford, but ittakes extra care to provide the right information to patients so theyunderstand their medications and how to use them. This rangesfrom using show-and-tell practices where patients see medicationsbefore leaving the pharmacy, to providing language-appropriateexplanation, and verbal instruction for those who have troubleunderstanding written information.Having direct access to a pharmacy helps patients get theprescriptions they need right away. Because we can offer moreaffordable medication, we can help patients achieve good healthand better manage illness.It’s a great thing thatthe clinic is in theneighborhood,everything’s convenientright here and I reallylike that. Instead ofdriving across town togo to the doctor, I canwalk out my door, walka half a block around thecorner, and we’re herealready.—FrankNUMBERSTO KNOWNumber ofprescriptions filled26,344Access Community Health Centers 15

Financial InformationAccess Community Health Centers relies on a diverse revenuestream that has enabled us to expand our health services in areliable, responsible manner. The following is an overview ofour finances from July 1, 2012 to June 30, 2013.Assets FY13Cash and investments $2,981,592Accounts receivable (net) 3,764,699Property and equipment (net) 7,179,173Pledges receivable Capital Campaign 1,050,837Other assets 231,345Operations Revenue CompositionGrants andcontributions13%In-kindrevenue4%United Way1%City of Madisonand DaneCounty1%Total Assets $15,207,646Liabilities and Net AssetsAccounts payable and accrued expenses $1,953,519Long-term debt 5,140,755Other liabilities -Total Liabilities 7,094,274Total Net Assets 8,113,372Total Liabilities and Net Assets $15,207,646Patientservices81%Operations Expenses by ProgramOperations Revenues and Expenses FY13RevenuePatient service revenue (net) $18,917,326Grants revenue 2,692,929Contributions revenue 1,599,989In-kind revenue 1,106,849Total Revenue 24,317,093Fundraising1%Pharmacy services3%Behavioralhealthservices4%ExpensesPersonnel 14,341,087Space and facilities 1,141,855Supplies 918,520Contractual 5,484,756Depreciation - equipment 294,481Minor equipment 211,927Travel 26,900Other 788,010In-kind expenses 1,106,849Medicalservices46%Dentalservices33%Managementand general13%Total Expenses 24,314,385Excess of Revenue Over Expenses $2,708

Community PartnershipsThe mission of improving health and improving lives is one we share with groups and institutions throughout ourcommunity. Working together with public, private and other charitable organizations, we strive to provide a cohesivesupport network for individuals and families throughout south central Wisconsin. These partnerships help us reducecosts, while creating greater access to high-quality, affordable health care for the people who need it most.Agrace HospiceCareAIDS NetworkAllied Drive Neighborhood CenterAlta Language ServicesAmerican Family Children’s HospitalARC Community ServicesBenevolent Specialist Free ClinicBirth to 3Boys and Girls Club of Dane CountyCare WisconsinCatholic Charities of MadisonCatholic Multicultural CenterCentro Hispano of Dane CountyChildren’s Dental Center of MadisonCommunity Action CoalitionCommunity Connections Free ClinicCommunity Living AllianceDane County Dental SocietyDane County Departmentof Human ServicesDane County Health CouncilDane County Homeless Services ConsortiumDane County Interpreter CoalitionDane County Medical SocietyDane County Parent Council-HeadstartDean Health SystemDomestic Abuse Intervention ServicesEast Madison Community CenterEdgewood CollegeFamily Service AssociationGoodman Community CenterGroup Health Cooperativeof South Central WisconsinHead StartHerzing CollegeIowa County Department of Public HealthJoining Forces for Families AgenciesJourney Mental HealthLa SupLatino Health CouncilLussier Community Education CenterMadison Area Urban MinistriesMadison CollegeMadison Metropolitan School DistrictMadison Pediatric Dental and OrthodonticsMadison Public Library -South Madison BranchMarshall Public School DistrictMax Pohle ClinicMEDiC ClinicMeriter Health SystemNeighborhood Health PartnersOral Health Coalition of Dane CountyPhysicians’ Plus InsurancePlanned Parenthood of WisconsinPorchlightPublic Health-Madison and Dane CountyRonald McDonald House Charitiesof MadisonSt. Mary’s HospitalSalvation Army of Dane CountySouthwestern Wisconsin CommunityAction ProgramSun Prairie School DistrictSusan G. Komen for the Cure,South Central WisconsinUnity Health InsuranceUnited Way of Dane CountyUniversity of WisconsinCenter for the HumanitiesCenter for Non-ProfitsDepartment of Family MedicineDepartment of Internal MedicineDepartment of PediatricsDepartment of PopulationHealth SciencesDepartment of PsychiatrySchool of BusinessSchool of Medicine and Public HealthSchool of NursingSchool of PharmacySchool of Social WorkUrban League of Greater MadisonUW HealthWaukesha County Technical CollegeWIC ProgramWisconsin Department of Health ServicesWisconsin Medical SocietyWisconsin Seal-A-SmileWisconsin Women’s Health FoundationWisconsin Primary Health Care AssociationYMCA of Dane CountyYWCA of Dane CountyAccess Community Health Centers 17

Health Care In-Kind SupportThe support we receive from in-kind contributions of goods and services is testament to theshared values of people and organizations in our region who understand the importance ofproviding high-quality, affordable care. These donations allow us to provide a welcoming,state-of-the-art experience for our patients, and give our staff the tools they need to helppatients get better and stay well.Dean Health SystemSpecialist Referrals for PatientsGroup Health Cooperative of SouthCentral WisconsinEndowment of the Chief Medical Officer PositionMeriter Health SystemSpecialty Medical ServicesLab and Radiology ServicesSt. Mary’s HospitalSpecialty Medical ServicesLab and Radiology ServicesUW HealthElectronic Medical Records ServicesInformation Systems SupportLab and Radiology ServicesMedical Billing and Practice ManagementTechnology and ServicesMedical and Dental Answering ServicesNurse Triage SoftwarePediatric and Internal Medicine FacultySupport and Resident ServicesSpecialist Referrals for PatientsVoice over IP SystemCommunity In-Kind SupportAdacel Donation ProgramCenter for Oral and Maxillofacial SurgeryChad Campaelli, DDSChildren’s Dental Center, Eric teDuits, DDSHolt Dental Supply, Inc.EpicIn-Kind Goods, Services & ACHC Patient VouchersTechnologicalMadison No Fear Dentistry, David DuCommun, DDSlicenses andservices;$32,000Madison OperaDonated clinicalMadison Pediatric Dental, Doug Wilson, DDSsupplies;$61,040Maureen ReillyHarvey TemkinDiscountedpricing on healthcare goods andUniversity of Wisconsin-Madison School of Nursingservices;$309,953Vouchers formedical servicesgiven to ACHCpatients,Medicalproviders;$526,928Technologicallicenses and services$32,000Administrativesupport;$43,694Vouchers formedical services givento Access patients$270,000Donated clinical supplies$31,360In-Kind Goods, Services& Patient VouchersDiscounted pricing on healthcare goods and services$154,626Medical providers$574,569Administrative support$44,294

People who make our work possibleThe work of Access Community Health Centers is made possible through the generoussupport of our community. The following pages highlight this extraordinary support.Improving Health, Improving Lives Capital CampaignBenefactor Gift,in Honor of Joyce and Marshall ErdmanDaniel ErdmanDeborah ErdmanRustin ErdmanTimothy ErdmanLead GiftBerbeeWalsh FoundationLead GrantHealth Resources andServices Administration$500,000 - $999,000UW Health$200,000-$499,000Madison Community FoundationWisconsin EconomicDevelopment Corporation$100,000-$199,000Irwin A. & Robert D. Goodman FoundationMeriter Health ServicesOscar Rennebohm Foundation, Inc.$50,000 -$99,000American Family Insurance GroupCUNA Mutual Group Foundation, Inc.Gail and Gordon DerzonJohn J. Frautschi Family FoundationUnity Health Insurance$25,000-$49,999ErdmanJ.H. Findorff & Son, Inc.Joanne Holland and Margie RosenbergMadison Gas and Electric CompanySarina Schrager and Ken Loving$10,000-$24,999Theresa and David Beck-EngelBMO Harris BankLinda H. Bochert and David J. HansonCourtier Foundation, Inc.Mary and Carl GulbrandsenJohnson Bank$5,000-$9,999Associated BankKaren and Craig ChristiansonSandy and Dana CorbettSara and Andrew DiTiennePaul HarrisonLynn and Gary MecklenbergRoseann and Brad MurphyPark BankTammy Quall and Chris QuandtKathryn and William SergenianRoberta Walthers$1,000-$4,999Laurie and Arthur BensonVicky and David FranchinoKari and Mike GraseeJanice and Fritz GrutznerAnn and Roger HauckMadison South Rotary FoundationDarlene and Charles MistrettaJohn PetersonRyan Signs CompanyKathryn and Pablo SanchezSara Investment Real EstateKathryn and William SergenianUS BankVyron CorporationDavid G. Walsh & Nancy B. WalshFamily Foundation$1-$999AnonymousBetty BanksMaggie HertzJan and Robert MucciNorman Basset FoundationJean and Richard PageBrett RimkusMargaret RubioCarol Coughlin Skolaski and Steven SkolaskiJonathan Streeter and Devin TauThe staff of UW Health Public AffairsKaren and Vincent WeilandJean Yasiri Moe and Doug MoeCelebrate Smiles Plus CampaignPlease see page seven for a list of these donors.Access Community Health Centers 19

Individual, Business andFoundation General Gifts$50,000 and aboveUnited Way of Dane County$25,000-$49,999Dean Health SystemUW Health$10,000-$24,999AnonymousAugust Foundation, Inc.EpicMeriter Health ServicesSt. Mary’s HospitalWisconsin Hospital EmergencyPreparedness Program$5,000-$9,999Madison AnesthesiologyConsultants, LLPMichael Best & Friedrich, LLPMIG, LLCPhysicians Plus Insurance CorpUnity Health Insurance$2,500-$4,999American FamilyInsurance GroupAnonymous (3)Karen Walsh andJames BerbeeCUNA Mutual GroupFoundation, Inc.Dane County Medical SocietyLisa Andrews andEric GaumnitzElizabeth Huebel andDavid SilverbergJ.H. Findorff & Son Inc.Johnson BankJack DeLoss TaylorCharitable TrustNational Guardian LifeInsurance Co.Therese FoundationWisconsin Primary Health CareAssociation Inc.$1,000-$2,499Theresa and David Beck-EngelAnn BehrmannLois Braun-OddoFred Broihahn CPA, LLCKaren and Craig ChristiansonMemee and Raymond ChunSandy and Dana CorbettCorbett Gehler Group / RobertW. Baird & CompanyCarol and Doug CowgillShirley and Fred DavieDiane and Robert DempseyGail and Gordon DerzonMary Ann and GregDombrowskiAudrey and Haywood GilliamGordon Flesch CompanyNadine Nehls and JeffGrossmanGroup Health Cooperative ofSouth Central WisconsinAmy and Russ HermusJoyce and Thomas HirschJoanne Holland and MargieRosenbergChele Isaac and John NeisDonna Katen-BahenskyChris KenyonJanet and Jay LoewiLinda and Thomas LorenzJill and Peter LundbergM3 Insurance Solutions forBusinessAnn Jablonski and GeorgeMacheelMadison South RotaryFoundationSalli Martyniak and LorenHatelbergCarol and John MathisQuarles & BradyMary and John RoweSCS ENGINEERSJulie and William SegarRonald SliwinskiMarcia and Daniel SmithThomas Kemp FoundationFranny Van NevelRoberta WalthersWebcrafters-FrautschiFoundationWEA TrustClaire Falk and Jeffrey WellsSara Williams$500-$999Freddi Adelson and EricBrodskyThe AlliancePamela AlsumAnonymous (3)Melissa and John AuchardScholzJuli Aulik and Troye ShanksAnn BergGrace Cooper andLeslie BernsteinAnn and Terry BolzJoyce and Daniel BromleyMary and Elliot CarrPeter DavisJan and Bill DeAtleyErdmanRoberta EsslerFirst Choice DentalFiore CompaniesPamela and Gary GatesDenise GloedeLauren and John GreeneSara Gryer and Scott StrausElizabeth Blumer and RoderickHaferJoan and Mike HartHooper FoundationAmy Kerwin-KobishopRobin and Arthur KurtzMarjorie DiMaggio Lee andFred LeeJerry LefertDonna LeweinMarilyn Chohaney and DavidLonsdorfMary and Doug LovingSarina Schrager and KenLovingJoan LujanNancy and Jack MartinSally and Mike MileyDarlene and Charles MistrettaRoseann and Brad MurphyJean and Richard PageJoan and Douglas Pahl

Kathleen and Robert PoiSheri PollockQTI GroupAntoinette and Don RichardsSarah Rowe and Tim KreftLaura SaboRobert SavageTracy SchwartzSuzanne and Paul ShainRobert Steele and KevinCarriganJennifer and Kevin StevensDawn and David StuckiLaureen and Ron ThorstadUnited Way of Dane CountyUW Credit UnionUW School of Medicine andPublic Health RadiologyWalmart FoundationWisconsin Women’s HealthFoundationWPS Health InsuranceMary and Craig WrightJulia and Matthew WrightDeborah and Ryan WubbenYMCA of Dane CountyPeggy and John Zimdars$250-$499Agrace Hospice Care, Inc.AnonymousHeidi and Don BeckerLaura BergerRuth and Andrew BratzJanice BultemaElizabeth BurnsideWendy BzdusekMartha CaseyKatie Crawley andTimothy DybevikD&S Dental Laboratory, Inc.Claire DickCheryl and Richard DonkleRegina and George DunstKaren and Eric FarnsworthEllen and Tom FoleyMeghan FondowRachel FriedmanLisa Gaumnitz and SteveSilverbergAmie Goldman and DavidGundersenKari and Mike GraseeGreater Madison Hotel &Lodging AssociationCathy and Frank GreerGay and Mark GrossLinda Wankerl-Hayden andKevin HaydenVirginia and Perry HendersonMollie Kane and David MelnickJudith and Stuart KeelRobert KellerLisette and John KhalilDavid KindigBryan KochNancy and Andrew KosseffJoan and James KrikelasSusan and Arthur LloydMarilyn and Jim LovingSarah and Bryan MagenheimConstance McElrone andGregory PflugerLynn and Gary MecklenburgJosh MezrichAlison Miller and Bill KinseyMary and Charles MusseyLaura Peck and Greg AndersonEllen and Stanley PollanJohn PowellRita PultzTammy Quall and Chris QuandtEvan and Christopher QuimbyCheryl Robinson and LeonardCizewskiJean and Matt RothschildMark RothwellAnn and Richard SchmidtEileen Schnabeland Greg LynchPeggy Sleeper and Bill GreerSt. Stephen’s EvangelicalLutheran ChurchElizabeth TrowbridgeNancy Loving Tubesing andDon TubesingWegner LLP CPAs & ConsultantsJane WolkingApril YergesKerri Zergoski$100-$249Julie Murphy Agnew andMatthew AgnewAIDS NetworkPaula Stec Alt and Robert AltLinnea AndersonJill Aruguete and Dean SiewertMarian AshmanJudith AubeyKelly BakerPenny and Ford BallantyneHarvey BarashIlsa Jane BarnardPenelope and John BeasleySybil BetterWarren BirkremJulie and James BockheimMartha and Jack BowhanStephen BoorsteinCarola and Don BreckbillKristi and Dave BreretonLorraine Broll and DavidGoldfootBarbara and Lester BrowerPeggy and Christopher BuggMelissa CarlsonCorey CarlsonKari CataldoSunita Chandra and SureshChandraHarriet and Herb ChenDorothy and Ed ChurchwellElly and Timothy ChybowskiMary ClemonsStacy Cohen andJonathan JaffreyPam and Byron CrouseCarmen Cruz and KeithHeimforthPeg and Allan CzecholinskiElizabeth and Edward DaubFrederick DavisSara and Andrew DeTienneBarbara and David DiercksNancy Harrison DurdinJoy and Dave DrummondColleen and Neil DuffieEmily and Paul EhresmannMary Jane ErschenJon FadnessBarb FalkJoju and Oluyemi FalomoKyle FischerJohn FladAngela and Robert FlanneryGrant FosterDonna Friedsam and Tim AstfalkEve and Marc GalanterKristin Gasser CasucciMyrl and Denis GaydonAnnette Gendron-Fitzpatrickand James FitzpatrickAnne Morgan and David GirouxGorbach Family FoundationEi Terasawa GrilleyLeslie Grant and William SchwabTheresa GuilbertHoyt HalvorsonKatherine and Matthew HansenPaul HarrisonLinda HaskinsSusan HaynesChristopher HealyRuth and Joseph HindBetty HurdChris JacksonJose Javier and Steve StrodeEdward JesseRosemary and Lee JonesAccess Community Health Centers 21

Susan and Murray KatcherJanet KennedyValerie and Charles KimeRobert KoehlerPatricia KokotailoJean and Michael KokottMary Fulton and Steven KoslovKathy and Mike KostrivasPatricia KruegerSarah and David KrugerAnn Schwab Landry andGreg LandryMartha LarsonSusan and Brian LochenJan LoiselleNeil Lucchese and James TuckerShelley MalofskyAmy and Jon MatsumuraPam and Robert McDonaldJohn McLellanMary Niederehe andBruce MeredithRuth and Paul MeyerLauren Meyers andGerald GreenfieldKathleen and Michael MillerNancy and Mark MooreBaruch MoskovitsAmy MoyerShirley and Doug MullenEleanor and Earl MunsonStacey and Tyler NovogoratzThomas OliverPam and Mike OlsonIrene and John OlsonOptic Nerve LLCHoney PaPatricia and William PaulMary Kay PlantesClaudia and Thomas PogrebaBarbara and Michael PratzelLuAnn QuellaChristopher QueramSuzanne ReillyRebecca RiceCarrie RichardLayton and Diane RikkersArmella and Gerald RingJoAnne Robbins and David FalkRussell RoedlDavid RohrerLouise Root-Robbins andKenneth RobbinsMary and Kendall RouseGary and Lois SaterJoanne and Don SchalchJohn SchillingRobert SchillingJoyce and Leonard SchragerDan SeeringRichard Shepherd-ZeldinCarol Coughlin Skolaski andSteven SkolaskiRoberta and Greg SmithBeau SmithbackSheryl and Jeff Spitzer-ResnickTeresa SprecherGalen StrebeJonathan Streeter andDevin TauPetra StreiffMark SweetHarvey TemkinIrene TempleJackie TomberlinLisa TranbergMelinda TrudellMarilyn and Irv Von AllmenAmber WalkerBeth WhittemoreMargaret and Eric WilcotsRoger WilliamsMegan WilliamsonJohn WilsonDebra and Tim WioraSally and David WolffMark XistrisSusie and Matt YounkleSusan ZahnerKaren and Thomas Zilavy$1-$99Michelle AndersonTierney AndersonEmy and Irmgard AndrewAnonymousAssociated BankElizabeth and Richard AskeyHershey and Chester Barnett-BridgesViolet BartellJulie Shiner-Bazan and BernardBazanPatricia BeckerEd BergenGabrielle BloodMelanie BolserCamilla and Steven BrockmanLaura Brown and Mark ShahanWendy Rakower and WarrenBucklesCheri BucknerKristin and Bruce Bull LyonTeresa and Greg BurnettBetty and Robert BushCarolyn and John CainTerri and Dan CareyCarlos CarrilloB.B. and P. CaseyCentral Wisconsin CommunityAction Council, Inc.Peter ChaseDorothy and Richard CircoJennifer ColegroveTimothy CordenMary CoughlanSarah and Thomas CoyneAnn Crawley and Jeffrey GernerKaren and Alan CrossleyPatricia EddingsTerry C. EdelmanThomas EggertMarla ErdmanAngela and Jonathan EvertAbiodun Faosat LesiMiriam FarberEmily Feinstein and JoeKaufmanBob FoulksEvelyn FoxDoris FranklinChristine GalinatCyndy GallowaySuzanne GaulocherClaire Gervais and Dave BlouinDale GoedeLynn and Grant GoetschMichael GoldsberryChuck GrantKaren GredlerDebra and Jeffrey GreeneMary Dianne GreenleyMarsha and Bruce GreggRick GrunkeCheryl GunnJuanita and Douglas HallsJulie Halverson andJohn WiederholtValerie HamiltonGwen HannesAlice and Marc HansenCindy Haq and Robert LawrencePaul HauriGloria HawkinsKay Heggestad and PaulWertschHerbert HellenAnn Hodges and Tom LeitermanElizabeth HudsonBarb HummelMary Jo Hussey and RichardHansonElizabeth and David JensenJackie JodayElsa JohnsonKristin and Wallace JonesLucetta and Howard KanetzkeCassandra KannenbergJoan KaranAlison Einbender andJeffrey Kassel

Erica KautenKristin and Michael KeepmanDiane and Gregg KnappJhon KopppaKristina KrizanAtsuko and Paul KusudaAudrey LarsonSandra LevinBrooke and Jonathan LewisCharlotte LimaRobert LopezMargaret LoweMaija Maki-LaurilaMarilyn and Guy MartinJill McDowellRichard MercierAmy and Adam MertzLorraine M. MeyerAllison and Eric MillerJoyce and Robert MorrisonQuinn MoskolDavid MullanRichard S. MumfordSally and Robert NeillSarah B. O’BrienRita and Tom O’ConnorJulia and Dan O’DonnellErin Ogden and Jeffrey GlazerLinda Baldwin-O’Hern andVince O’HernSandra OsborneSusan OstranderErin Thornley Parisi andJoe ParisiSharon ParkinsonErrin Pfeifer and Brian EllingboeNancy and Merlin PickelMarie PinkertonNoreen PoirierBerit Poser and Ross RehfeldtKrishna PradhanCarol and James QuallMary Ann and Richard RealeLisa RiehlFarrah N.W. RifeljiKirsten and James RindfleischCeleste L. RobinsDonika and Fisnik RushitiKathryn and Pablo SanchezMary SandersonEllyn SatterTrevor SawallishHelen SchneiderBrian SchoeneckSeason and Brian SchwarzbrottStephanie and Matthew ShefshikEmilie ShieldsTeresa Ann Sizer and Mark MillerRenee SmallMary Lang Sollinger andHans SollingerEmilie SongoloKathleen SpencerBarbara SpiererRoger SpringmanBeata StaszakCarrie StellpflugMarian and Thomas StevensBarbara SydowAshley TrimbleTruistShelley UdellErika UribeYing VangDaniel VeroffMary VirginBenita Walker andJoseph SenulisChelsea and Mike WalmerHarry WalterSharon WeisenbergerElaine WengerGeri West and Alarik RosenlundChristopher WettkeLisa WilliamsThomas WilliamsEileen WilsonBarbara WolfeKatherine WoytychAlan ZoellnerLeadershipSenior LeadersBoard of DirectorsKen Loving, MD Chief Executive OfficerKevin Fehr, MD Chief Medical OfficerJoanne Holland Chief Financial OfficerErrin Pfeifer, DMD Chief Dental OfficerTammy Quall Chief Strategy OfficerNeftali Serrano, PsyD Chief Behavioral Health OfficerBetty Banks PresidentAndrew DeTienne Vice PresidentThomas Hirsch SecretaryKathryn Sergenian TreasurerDavid Beck-Engel, Past PresidentJack BowhanDana CorbettJan DeAtleySean LaBordeHamang PatelMargaret RubioAccess Community Health Centers 23

Celebration of Service Auction DonorsA1 FurnitureAbsolulely ArtAnonymousJeanne and Joseph AquiliaJuli AulikBad Dog FridaBatch BakehouseBella ButtonsBen FranklinBest Western West Towne SuitesAdam BlustRick BrooksCampus InnMary CarrChazen Museum of ArtChiripa Artisan Craftsof the AmericasChocolate Shoppe Ice CreamChristoJennifer ColegroveJennifer CollinsComedy ClubCountry Inn & Suites By Carlson,Madison WestCountry Inn & Suites By Carlson,Madison WestDaisy Café and BakeryMarie DomforthNancy Harrison DurdinBrian Ebner-Optic Nerve PhotographyJonathan EvertFairfield Inn & SuitesFirst Choice DentalFlat Top GrillGiGi CupcakesGreen Bay PackersGymfinity GymnasticsPaul HarrisonSharon and Robert HarrisonJanus GalleriesJim BeamJudy KeelKEVA Sports CenterKneaded Relief Day SpaThe Knitting TreeSarah and David KrugerLadies Must SwingMadison Food ExplorersMadison Trust forHistoric PreservationPatrick MarleyMarriott Madison EastStacey MarshallMillers and Sons SupermarketMilwaukee BrewersMilwaukee BucksDoug MoeMailan NguyenOlbrich GardensOrange Tree ImportsOverture Center for the ArtsChris QuandtThe RadissonResidence InnRishi TeaAndrea SaponJason SteinTarget Commercial InteriorsWegner, LLPWhole FoodsWilly Street Co-opCelebration of Service Dinner Sponsors:UW HealthDean & St. Mary’sMeriter & Physicians PlusEpicMichael Best & Friedrich, LLPMIG, LLCUnity Health InsuranceJim Berbee & Karen WalshKaren and Craig ChristiansonCorbett Gehler Group / RobertW. Baird & CompanyGordon Flesch CompanyGroup Health Cooperative ofSouth Central WisconsinM3 InsuranceSCS ENGINEERSWEA TrustAmerican FamilyInsurance GroupCUNA Mutual GroupFoundation, Inc.J.H. Findorff & Son, Inc.Johnson Bank

Honorary GiftsIn Honor of:Karen and Craig ChristiansonCarey Dachik and Lindsay MorrisGordon Derzon and Sarah KrugerTim DybevikEndodontic Specialists of MadisonEnedina and AlejandroDavid Gronski, MDBernie and Gloria GrossPaul HarrisonDr. Jay P. KeepmanDr. Ken LovingDr. Loving and Access Medical StaffDr. Elizabeth PoiKris Rasmussen and Robert FactorMary Rowe’s Medical CareerFritz and Mary Ann WenzelSara WilliamsMemorial GiftsIn memory of:Robert, Mary and Gregory HanusLillian KnuttelErnest and Ann Mae MitchellBeulah MoeserRobert R. WendtFrom:Sara Gryer and Scott StrausKyle FischerKaren GredlerJackie JodayEvan and Christopher QuimbyHarvey TemkinAnn Crawley and Jeffrey GernerMargaret LoweCarlos CarrilloJill and Peter LundbergGay and Mark GrossNancy Harrison DurdinElizabeth HudsonKristin and Michael KeepmanJulia and Matthew WrightLinda HaskinsKathleen and Robert PoiBarbara SpiererMary and John RoweSalli Martyniak and Loren HatelbergHelen SchneiderFrom:Rita PultzElizabeth and David JensenBetty BanksSarah B. O’BrienRoberta and Greg SmithGood health to memeans I feel good notonly in my body but inmy mind. When I cometo Access I feel goodbecause there are good,friendly and happypeople working here.—RomualdoAccess Community Health Centers 25

Dodgeville Dental Clinic103 East Fountain StreetDodgeville, WI 53533South Side Clinic2202 South Park St.Madison, WI 53713Sun Prairie Clinic1270 West Main St.Sun Prairie, WI 53590William T. Evjue Clinic3434 E. Washington Ave.Madison, WI 53704Wingra Family MedicalCenter 1102 S. Park St.Madison, WI 53713www.accesscommunityhealthcenters.org