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Provide a great work environment<br />
and treat each other with<br />
respect and dignity.<br />
<strong>Starbucks</strong> core business is more than<br />
just coffee. We are in the people<br />
business. And we know our success<br />
depends on the people we hire, retain and<br />
develop. The creation of <strong>Starbucks</strong> stock<br />
option plan in 1991, Bean Stock, made our<br />
employees our partners. Giving employees<br />
an ownership in the company and sharing<br />
the rewards of our fi nancial success has<br />
strengthened our partnership.<br />
Results from <strong>Starbucks</strong> 2003 Partner View Survey revealed that our partners have<br />
a high level of engagement – meaning they are emotionally and intellectually<br />
committed to <strong>Starbucks</strong> success. Engaged partners are more likely to say good<br />
things about the company, they often go beyond what is requested of them, and<br />
they indicate a desire to stay with <strong>Starbucks</strong> longer.<br />
Many things contribute to the great work environment at <strong>Starbucks</strong>. While<br />
we aren’t perfect, and we realize there are opportunities <strong>for</strong> improvement, we<br />
defi nitely see what’s working. For a closer look inside <strong>Starbucks</strong> workplace,<br />
please read on.
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