Roy Church:changing theindustryPage 18The Movers& StorersShow 2014Page 24The Movers& StorersRegattaPage 34Issue 045 December 2014 PHOTOCOMPETITIONWINNERMore Than Removals. Page 3 ● December 2014 ● The Mover3CONTENTSContact Details:EditorialContributions on all aspects ofthe removals and storage industryare welcomed, together withphotographs if appropriate.Please contact Steve Jordan, EditorTel: 01908 695500E-mail: deadline for article submission is the1st of the month preceding publication.Contact Details:AdvertisingFor all enquiries and bookings,please contact Nikki GeeTel: 01908 695500E-mail: booking deadline for advertisementsis the 1st of the month preceding publication.Artwork for adverts is required by the8th of the month preceding publication.Disclaimer:Opinions expressed in The Moverare not necessarily those of itspublisher, unless stated otherwise.Published by:The Words Workshop Ltd26 Swanwick LaneBroughtonMilton KeynesMK10 9LDAll rights reserved:No part of The Mover may be scanned,reproduced, stored or transmitted in anyform without the prior written permissionof the publisher.The Mover is designed on behalfof The Words Workshop Ltd byI Like CreativeE-mail: talk2ilike@btopenworld.comTel: 01908 675854Get thelatest movingindustry news PHOTO COMPETITION 2014The winner of our photo competition for this year is Richard Churchill-Davies from More Than Removals in LeamingtonSpa. His image shows the packing crew nearing the end of a 5-day move that went on late into a summer’s evening.“For me it reflects the spirit of the moving industry, being at a great property, late into the evening but still smiling andcracking on with it,” he said. The Mover’s Christmas hamper is already on its way.4 LEADER: Eastern promises6 UK NEWS:New logo for MastercratePaddington moves with PickfordsBishop’s Move supports chest charity8 TRANSPORT:Michael Cramer MEP,the new Chairman of theEuropean Parliament’sTransport Committeehas called for a holisticand ambitious policy10 UK NEWS:‘Removal Company 2014’award for PickfordsMoore & Sons Removals joins AIM12 INTERNATIONAL NEWS:Crown Worldwide opens in DunedinDigital bill of lading signatures trialled13 THE EUROPEAN CONNECTION:Intermodal freight at a standstill14 REPORT:Milli Dale attended her first IAM conference inOrlando this year as a representative of BurkeBros. Here’s her report16 EUROPEAN ROUNDUP17 INTERNATIONAL NEWS:Graebel Annual Relocation Alliance ConferenceFree software for US military shippers18 PROFILE:Roy Church is one of thosevisionaries that come alongevery so often and completelychange the landscape of theindustry in which they operate.Steve Jordan interviewed himat his home in St IvesIndex of advertisersExcess International Movers ........................ 2White & Co ................................................... 5Trucksmith ................................................... 7Simpsons Removals & Storage Ltd .............. 9Moving etc … .......................................... 11Move-It Channelmoving ........................... 11EUROMOVERS ............................................ 12Doree Bonner International ....................... 15Really Trucks .............................................. 15White & Co ................................................. 21Matthew James Removals & Storage ........ 23Bespoke Bodies ......................................... 28Alliance of Independent Movers ................ 29The Mover .................................................. 2920 INTERNATIONAL NEWS:New IMC brand and websiteNew team for EU Parliament24 REPORT:Silverstone’s Wing facility was again the venuefor the Movers & Storers show in October, and TheMover was there to report on all that transpired28 INTERNATIONAL NEWS:New Graebel websiteJorge is Portugal’s market leader30 ON THE ROAD NEWS:Legislation procedure for eCallTeens crowned UK’s best young drivers34 REPORT:The Movers & Storers show, Currencies Direct andIntelligent Telematics got together to organisethe first Movers & Storers sailing regatta36 CHRISTMAS STORY:What is the mysterious energythat compels humans to putnormal life on hold for twoweeks every year? The catknows, but he’s not telling …38 PRODUCT NEWS:The PorterBag storyRevamped Jungheinrich fork lifts39 RECRUITING STAFF?By Caroline Seear of Red Recruit40 PEOPLE NEWS:New appointments at Crown and Pickfords,Jerry Trusler’s 40 years at Graebel and anobituary for Jean Mason42 DIARY DATES43 DID YOU KNOW?44 MARKETPLACEReason Global Insurance ........................... 30Worldwide Movers Africa .......................... 32Mr Box ....................................................... 33Enhanced Operating Systems .................... 33NSPCC ........................................................ 37The Mover .................................................. 38White & Co ................................................. 40Vancraft ..................................................... 47Anglo Pacific .............................................. 48

Channel IslandsTrade RatesEffects received at our Portsmouth receiving facilityGuernsey & Jersey0 - 500cuft £1.70 per cuft501-1000 cuft £1.50 per cuft1001 - 1500 cuft £1.30 per cuftAlderney, Sark, Herm rates on request.Contact Information:Adam Palmer - White & Company PLC, Dundas Spur, Portsmouth - 023 92 984 605Quotes: Hammer - White & Company PLC, International House, Pitronnerie Road, St Peter Port,Guernsey. 01481 736868 s.hammer@whiteandcompany. co.ukGrant Binnie - White & Company PLC, 2 St Peters Technical Park, St Peter, Jersey01534 484002 Customs Documentation - Channel IslandsAll goods received at our Portsmouth Channel Islands ReceivingFacility must be already wrapped with an inventory andaccompanied by full delivery detailsWhen shipping goods to The Channel Islands, Customs require threecopies of your company’s invoice stating country of origin & value -for new effects onlyIf goods are from a foreign destination, we need to be advised if theeffects are in free circulation or under transhipmentFull valued inventory must accompany the shipment at all timesJersey only - Jersey Customs forms must be completed and receivedprior to receipt of effects at PortsmouthThe only genuine ‘self resourced’ daily service to The Channel IslandsFull origin services available on both Islands to FIDI FAIM standard

6 The Mover ● December 2014 ● UKGERSON GETSTHE GOLDCRATE HIRESPECIALISTMASTERCRATELAUNCHESNEW LOGOLondon-based crate hirespecialist Mastercrate hasdeveloped a new logo aspart of a wider marketingcampaign that will includepress advertising and newpromotional literature.The new logo combinesMastercrate’s well knowndark blue and bright yellowcorporate colours with a distinctiveoval shape that neatly frames thecompany name. One of the keyfunctions of the new mark is torationalise Mastercrate’s branding,giving the company a distinctiveidentity that will be easy to applyconsistently across a broad rangeof applications and marketingcollateral, while making the namemore easily recognisable to existingand potential customers alike.Mastercrate is one of the UK’sleading crate hire specialists, andthe new branding and forthcomingmarketing campaign form part ofthe next stage of its development,which will include moving to new,purpose-built headquarters in2015.Got aneventcoming up?Put it in the onlineevents diary – just● Left to right: Paddington Bear by Michael Bond; Paddington Sparkles by Frankie Bridge;Paddington Shakesbear by Michael Sheen. Photo: Joe Pepler.Paddington moveswith PickfordsPickfords was appointed the official removals partner forThe Paddington Trail, a London-wide event from, STUDIOCANAL and NSPCC.The event saw 50 statues ofthis famous bear placedacross the capital from 4November – 30 Decemberto mark the release of Paddingtonin UK cinemas on 28 November andto raise vital funds for the NSPCCand its Childline service.Pickfords moved the 50 statuesfrom the 3DEye studios where thedesigns have been brought to lifeto their final locations across thecapital ahead of the launch of ThePaddington Trail on 4 November.Visitors and locals are now able tofollow the paw-prints of the world’sfavourite Peruvian explorer, visitinglocations from as far west asHeathrow through to the O2 in theeast, taking in some of London’s keycultural hotspots and landmarks,including the Royal Opera House,Museum of London and, of course,Paddington Station.The bears have been designed bya host of renowned celebrities,designers and artists, including thestars of the Paddington film: HughBonneville, Sally Hawkins, PeterCapaldi, Julie Walters, Ben Whishawand Nicole Kidman, Hollywoodactors Benedict Cumberbatch andMichael Sheen, director GuyRitchie, leading fashion designersMatthew Williamson and LuluGuinness, and world-famous exfootballerDavid Beckham. Theywill be auctioned by Christie’s 10 December to raise fundsfor Pickfords’ charity partner, theNSPCC.Pickfords’ London branches, underthe leadership of Area ManagerSteve Gooding, managed thelogistics of the Trail. The deliverieswere scheduled for the day andevening of 3 November andincluded 6 different vehicles, 22men and one cameraman who wasvideoing the installation. The mainchallenge was pre-packing 50bears in the studio prior to delivery,achieving the deadlines for deliveryand responding to very short noticechanges to the agreed schedule onthe final weekend. All bears weredelivered safely without incident.Pickfords’ Managing Director,Russell Start said: “We are delightedto be involved in The PaddingtonTrail, an event that will inspirevisitors to explore London, and mostimportantly, help raise money forour charity partner, the NSPCC.”● See to find out moreabout The Paddington Trail orfollow #PaddingtonTrail on socialmedia. To find out more aboutPaddington and the film go Relocation received theGold Award for Commitmentto Excellence at the Cartus2014 Global Network Conferencein Chicago in October.Commenting on the award, NiallMackay, the company’s ManagingDirector said: “We are delightedthat Cartus has given us this awardin recognition of the outstandingefforts of all our staff who handletheir work. Our partnership withthem works really well and weare looking forward to continuingour work together in 2015.”Gerson’s Daventry facilityGeneral Manager Joanne Reeveswas at the conference to collect theaward on behalf of the company.UKWAmoves home● Roger Williams, UKWA CEO.UKWA, the United KingdomWarehousing Association,has moved offices. TheAssociation had been at itsprevious address in the Strand,central London, since 1977.Set over five floors of a Georgianbuilding, the new offices providea pleasant working environmentfor UKWA’s staff along with fullyequipped meeting room facilitiesthat will be available for UKWAmembers to use free of chargeupon request.“The landlord at our previousoffice applied successfully forchange of use, leaving us withlittle choice but to vacate,” saidUKWA’s CEO, Roger Williams.“Our new home is only a mile orso away so we hope our memberswill make use of the new facilitiesthat we can offer.”The Association’s new addressis 11 Gower Street, London WC1E6HB. Telephone 020 7636 8856.E-mail addresses for UKWA staffremain the same. ● December 2014 ● The Mover7● Bishop’s Move obstacle race.Bishop’s Move supportschest charityBishop’s Move has once again ensured that its largest vehicle hasproved an obstacle for competitors at the 2014 Chest Heart &Stroke Scotland (CHSS) RoadBlock Run.The event, held at HolyroodPark in Edinburgh onSunday 21 September,saw over 450 runnerstackle the fun, friendly, foamy 10Kcourse with over £40,000 beingraised for the charity.For three years now Bishop’sMove’s largest vehicle has beenstrategically placed on the course.Inside the truck, which competitorshave to run through, further obstaclescan be found ensuring ducks, divesand slides aplenty. The money raisedwill help support those affected bychest, heart and stroke illness inScotland via research, advice, supportservices and community groups.Bishop’s Move has beensupporting CHSS for over threeyears. Through a unique ‘De-clutterService’, Bishop’s Move removalmen throughout Scotland providehome movers with CHSS CharityDonation Sacks prior to their move,should they wish to donate anyunwanted items to the charity. Onthe day of the move the Bishop’sMove vans collect and store theitems, which can range from clothesto electrical equipment, that are thencollected by CHSS representatives.Organiser Alison Acosta said:“We very much appreciate all theefforts of our runners and theirsupporters during the 8th annualRoadBlock Run. The Bishop’sMove vehicle always proves to be afavourite amongst the competitorsand spectators and I can’t thank themenough for their support once again.”“It’s always funwatching people infancy dress climbing,sliding and jumpingthrough the back ofour largest vehicle.”David MillsDavid Mills, Bishop’s Move GeneralManager, Scotland commented:“The CHSS RoadBlock Run is oneof the highlights of our year. It’salways fun watching people infancy dress climbing, sliding andjumping through the back of ourlargest vehicle.”

8 The Mover ● December 2014 ● MICHAEL CRAMERMichaelCramer onEuropeantransportDuring his opening hearing at the European Parliament Michael Cramer MEP, the newChairman of the European Parliament’s Transport Committee (TRAN) called for, “A holisticand ambitious EU transport policy that reconciles mobility, climate protection and job creation.”Cramer, who has been an MEPand member of the Greens since2004, was also determined tounderline the fact his committeewould work to “improve democraticcontrol and transparency”.He continued by outlining the mainissues that TRAN would be handling,citing the commission’s 2011 white paperon transport as a basis from which thecommittee would act. He identified threekey issues in particular: climate protection,the approach to investment in transportinfrastructure and social dumping.Regarding climate protection heexplained that “by 2050 the EU wants toachieve a carbon emissions cut of 60-80%”. He also pointed to the parliament’saim of achieving “a first step by the end ofthis decade: a 20% reduction in emissionsby 2020 – compared with 1990 levels”.For Cramer, the 2050 and 2020 targetsare “both necessary and achievable”.On the issue of transport infrastructurefunding, he cited the example of the“Connecting Europe facility, which willhave a budget of €26bn”, adding that theparliament now wanted this money to be“used in a clever way to reconnectEurope … by closing gaps in cross-borderrail connections”.Regarding social dumping, wherecompetitors undercut local serviceproviders through lower labour standards,he commented: “All political groups haveexpressed great interest in this fight. Wewant to put an end to ‘wild west’competition.”Cramer also said that he wanted to strivefor more transparency in the organisation.He said that in the past too many deals hadbeen carried out “behind closed doors”.He was keen to emphasise that hiscommittee would scrutinise legislationmore seriously and publically.Cramer concluded by saying thatworking with the outgoing commissionhadn’t always been easy. He attributedMichael Cramerthese strained relations to the enforcementof adopted laws often being neglected,highlighting the example of passengerrights that are often only applied in theoryor the many truck drivers that see theirrights ignored. However, he was optimisticabout the new legislature saying: “I amconfident that with the new commission,we can really leave this behind and agreeon an ambitious transport agenda for ourcontinent. Jean Claude Juncker made somebig promises and now his commissionhas to deliver.”For 15 years between 1989 and 2004 Michael Cramerwas a member of the Berlin city-state parliament andserved there as spokesman for transport for theGreens. He practices automobile-free living in Berlingetting around the city by bicycle or with buses, trainsand taxis. He became chairman of TRAN this year.

10 The Mover ● December 2014 ● UKMoore & SonsRemovals joins AIMHertfordshire-based Moore & Sons Removals hasrecently joined the Alliance of Independent Movers.● Left to right: Tad Zurlinden, CEO of ARP; Lesley-Ann Trunkfield, Pickfords’ UK Government ContractsManager; Steve Boyd, Pickfords’ International Operations Director; Simon Robins, ARP Chairman.Pickfords awarded ‘RemovalCompany 2014’ by ARPThe Association of Relocation Professionals (ARP) has votedPickfords ‘Removal Company 2014’ in its annual awards.The family run companybegan trading in 2001 andoffers removals servicesthroughout the UK and tooverseas destinations. The companyalso provides containerised storageand undertakes contract work forlocal companies.Steve Moore at Moore & Sonssaid, “I like the security that being amember of a trade organisationbrings and it’s a definite benefitwhen quoting for jobs. I think itreassures customers and showsthat we maintain high standards.”AIM founder Scott Rust said, “Weare delighted to welcome Moore &Sons to the Alliance and lookforward to working with Steve andthe team in the future.”The Alliance of IndependentMovers was created to assistremovers of all sizes, to grow andexpand their businesses while“I think it reassurescustomers and showsthat we maintainhigh standards.”Steve Mooreoffering their customers a highlevel of service. For the mover withlimited resources, or even largermore established businesses, AIMcan offer a wide range of benefits.The ARP is the professional body for relocation providers in the UKand overseas. Its annual awards recognise removal companies fortheir uniqueness, added value and contribution to the widerindustry.Pickfords’ win, in the ‘Removals’ category for household goodsmovement, was announced at the annual ARP Gala Dinner and AwardCeremony at the Royal Over-Seas League, St James’s Street, London.Pickfords’ Steve Boyd accepted the award, joined by ten otherPickfords representatives for the evening.Bishop’s receives gold from CartusBishop’s Move has been honoured for outstanding performance at Cartus Corporation’s2014 Global Network Conference held 6-8 October in Chicago.Each year, Cartus recognises thecompanies and individuals inthe Network who have providedextraordinary service to its customersand clients worldwide.Bishop’s Move was named winnerof the Global Network Commitmentto Excellence Gold Award for itsexceptional service results; one ofjust six organisations in the worldto receive this accolade. This awardrecognises a supplier’s measurablecommitment to excellence and ispresented to Global Network serviceproviders that have achievedexceptional performance.“Service providers such as Bishop’sMove make it a best practice to goabove and beyond for our customersand our company, while at the sametime demonstrating unparalleleddedication and performance,” saidMike Brannan, Senior Vice Presidentat Global Supply Chain Management.“As a vital component of the Cartusteam, our Global Network providerswork tirelessly to minimise thestress that our customers feel whenthey are faced with important lifedecisions like relocating. Thisaward acknowledges the superbwork ethic and professionalism thatour suppliers routinely provide.”“An invitation to join Cartus’ GlobalNetwork is a significant honourbecause the programme’s criteriaand performance standards are sorigorous,” said Neil Bishop, Bishop’sMove Business DevelopmentDirector. “We fully endorse Cartus’dedication to providing high-qualityservice and are grateful to havereceived this prestigious designation,which further enhances ourcommitment to world-class service.”● Neil Bishop. ● December 2014 ● The Mover11THE FIRSTCHOICE• FULL DESTINATION SERVICESTHROUGHOUT FRANCE• IMPORT AND CLEARANCE VIA UKPORTS - FCL, LCL + GROUPAGE• EXTREMELY COMPETITIVE AGENTRATES TO HELP YOU BOOKMORE TRAFFIC• SPECIALIST FRENCH SPEAKINGMOVE-COORDINATORS, ACCESSDIFFICULTIES NO PROBLEM!• BENELUX, SWITZERLAND,GERMANY ETC ALSO SERVEDTHE FRENCHSPECIALISTSinfo@moveitchannelmoving.comwww.moveitchannelmoving.comM049

12 The Mover ● December 2014 ● INTERNATIONAL● Angelo Tammaro on the occasion of his 60thbirthday and the 20th anniversary of the birthof his company.20 years forTammaroMoversTammaro Movers, based inEtoy, Switzerland, recentlycelebrated 20 years inbusiness. The company celebratedthe milestone with a party held on11 September which coincidedwith owner Angelo Tammaro’s60th birthday.It was an informal party involvingmembers of staff, family and somefriends. However the guest ofhonour was late arriving as hewas out completing a late move.It just goes to show, even on hisbirthday, Angelo knows that thecustomer always comes first.Fortunately the assembled guestswaited for Angelo before attackingthe buffet. “That’s when the partyreally got started,” said LindaMelillo, from the company. “Angeloate standing up, chatted withguests, played with his grandsonsand smiled.”Crown Worldwide opensnew facility in DunedinOn September 19, 2014, Crown hosted a cocktail reception forguests, followed by a ribbon cutting ceremony for its new facilityin Dunedin, New Zealand. The Hon. Michael Woodhouse, newlyappointed Minister of Police, officiated the grand opening.Crown has been providingmoving and storageservices to Dunedin andthe wider Otago region forthe last 40 years. The new 10,000m 2site in Kenmure however provides1,943m 2 of warehouse and 186m 2of office which, the company says,emphasises its commitment toDunedin and the Otago region.Features which make this buildingone of the most advanced relocationsand records management facilitiesin New Zealand include:• LED lighting on timers withsensors to save power;• Site access via swipe card to allparts of the facility;• Full camera surveillance internallyand externally;• Regular security patrols.“This new warehouse complex● Crown Relocation’s new facility in Dunedin.reflects our growth over the lastdecade, and more importantly, ourability to service a diverse set ofcustomers across the southernregion in the future,” said JamesLogan, Country Manager - CrownWorldwide New Zealand. “We haveour existing customers to thank fortheir support and the confidence theyhave given us. Our goal is to repaythem through greater efficienciesand an even better service deliveryin the future.”Crown Worldwide (NZ) Ltd hasrelocations and records managementfacilities in Christchurch, Nelson,Wellington, Hastings, PalmerstonNorth, Hamilton, Tauranga andAuckland.Best CustomerSatisfactionin 2014Corporate Information Services(CIS) from Phoenix Arizona haspresented the following householdgoods movers with ‘Best inCustomer Satisfaction’ Awards.Daryl Flood Relocation andLogistics from Houston Texashas been presented with the2014 Best in Customer SatisfactionAward for US Domestic Van Lines;Packimpex from Bern Switzerlandhas received the 2014 Best inCustomer Satisfaction Award for anInternational Household GoodsMover; and All My Sons Movingfrom Charlotte North Carolina hasbeen presented with the 2014 Bestin Customer Satisfaction Award forUS Local Movers.Corporate Information Servicessaid: “The common thread throughthese three moving companies isthat ‘Customer Satisfaction’ is notjust something they talk about,have printed in their materials ortheir peers express about them.Customer Satisfaction is what theydo! It’s what they provide and it’swhat their customers told CIS theyreceived when we surveyed them.Customer Satisfaction is in the eyesof the customer.”These awards are the results fromsurveys conducted on 43,247individuals globally who receivedservices from 3,168 HouseholdGoods Movers. CorporateInformation Services conductedthese surveys, measuring OriginServices, Destination Services,Customer Service Coordination andOver All Service. CIS has conductedmore surveys globally than anyother enterprise.EUROMOVERS InternationalWorldwide Movers AllicanceA friendly Networkwith a Family SpiritEUROMOVERS International SA13, Rue Edmond Reuter · L-5326 Contern, LuxembourgPhone: +352-26 70 16 56 · Fax: +352-26 70 16 57The EUROMOVERS Network, now in existence for over10 years, is proud to count partners in more than 30countries in Europe and Overseas.Throughout the years, the network has developed astrong, international recognized partnership. Originallycreated by likeminded European Movers who wished toco-operate with others under the same standards, visionand banner, it has developed to an exclusive Circle ofExperts with strong coherence, co-operating with afamily spirit.Email: info@euromovers.comWeb: www.euromovers.comRecognized TrademarkCo-operation and AssistanceSpecial rates and ConditionsPowerlanes and Groupage ServicesExchange of Knowledge and ExperienceParticipate in Corporate AccountsHO's Sales AssistancePartner-to-Partner Sales AssistanceMarketing, Public Relations, WebQuality Training EnvironmentInternational Matrix CertificationArea Coverage ● December 2014 ● The Mover 13NEWS: INTERNATIONALThe EuropeanConnectionTony Richman● Beurtvaartadres is currently developing what it claims to be“the first reliable standardised digital bill of lading”: TransFollow.Dutch shippers trial digitalbill of lading signaturesDutch companies will soon become the first in the world to beable to use a reliable, standardised, digital bill of lading and signfor the receipt of goods via a mobile phone, the EuropeanShippers’ Council (ESC) has revealed.The ESC said EVO (DutchShippers’ Council), TLN(Transport and LogisticsNetherlands) and the NBB(Dutch Inland Shipping Bureau)had put the logistical infrastructureof the Netherlands one step aheadof other countries, “resulting insignificant savings for numerousbusinesses”. The ESC said it was“watching this development closely,hoping the rest of Europe can followthe example”.In cooperation with EVO, TLNand NBB, supply chain facilitationorganisation Beurtvaartadres iscurrently developing what it claimsto be “the first reliable standardiseddigital bill of lading”: TransFollow.At the ICT & Logistiek trade fair inUtrecht, Beurtvaartadres presentedthe latest step in this process: mobileNFC (Near Field Communication)signing for received goods basedon international standards.A trial will begin in Decemberwith a selected number of logisticsservice providers, senders andrecipients, the ESC said. Althoughit is already possible for consumersto pay for goods with a smartphone,TransFollow is now introducingmobile signing for goods, theorganisation added.“The digitalisation of freight datais important for many businessesbecause in many cases a signed billof lading is needed for invoicingand to comply with (tax-related)laws and regulations,” the ESCsaid. “Currently, businesses have towait for the paper version with allthe signatures to be returned tothem: with TransFollow this willhappen in real time. Recipients alsoget an overview of the exact timingof all the goods to be received. Manysuppliers of logistics software, tabletcomputers, and logistics serviceproviders are therefore alreadyinvolved in the new platform.”TransFollow is expected to becomeavailable to businesses in the firsthalf of 2015. In addition to speedand convenience, the ESC said therewere significant financial savingsto be made.“Currently, businesses in thelogistics chain use millions of paperbills of lading, packing slips andchecklists every year,” it said. “With450 million freight movements ayear and cost savings that canamount to tens of thousands ofeuros per business, this represents€675 million of potential savingson logistics a year. After all, thecost of administrative processing ofa paper bill of lading can quicklyadd up to €6.21 per bill of lading.”Eurostat data: indications thatintermodal freight is at a standstillEU initiatives to betterintegrate and improveconnectivity between road,rail and waterways have failed toyield any significant results,according to the latest Eurostatdata on freight transport. In 2012,74.5% of freight travelled by roadin the EU28, a level that “hasremained almost unchanged since2007”, according to a reportreleased 1 October, 2014. Sharesof rail (18.6%) and inlandwaterways (6.9%) in freighttransport also barely budged overthe period.Road transport had a share ofover 90% of freight in Cyprus,Malta, Ireland, Greece and Spain,while rail dominated in the BalticStates. Ten European MemberStates, including Malta andPortugal, do not use or haveinland waterways. Within theEU28, Romania appears to haveachieved a more or less evenbalance between the variousmodes of transport, with roads,rail and inland waterways eachrepresenting about one third offreight.Houston – we have a problem!Perhaps unsurprisingly to manyof us in the road transport sector,such data suggests thatlongstanding EU efforts to improveintermodality (use of “at least twodifferent transport modes in anintegrated manner”), have yieldedlittle results.In 2001 and 2011, the EuropeanCommission issued white papersaimed at cutting emissions fromtransport, thanks, in part, to ashift away from road to rail andinland waterways. But, the EUhas sent mixed signals about itsdetermination to support greenermodes of transport. In 2011, thenational transport ministers fromthe EU Member States renouncedambitions to cut transportemissions by 60% by 2050; anobjective that had been set bythe European Commission.Simultaneously, the EU launcheda variety of funding programmessuch as Marco Polo, and theConnecting Europe Facility, tofacilitate the deployment ofcleaner transport.Yet, despite receiving the majorityof funding, railways will, no doubt,maintain the cry that there havestill been insufficient investmentsin their sector. The anti-roadcampaigners will advocate thatroad freight continues to have anunfair competitive advantage andthat road freight’s external costsneed to be fully internalised inthe EU. This, despite additionalroad-user charges and other‘add-on’ costs that have alreadyappeared in many countries andseem to be proliferating so oftenwhen it comes to road transportoperations. And, the pro-roadlobby side will continue to claimthat their sector has already mademany improvements and is alreadypaying more than its fair share.But wait a moment, while thepoliticians and rail enthusiastscontinue to haggle over fundingand level playing issues – aren’tthey missing the most importantpoint? – THE CUSTOMER!Customers need efficient, secure,reliable and competitive services.This is why road transport winsthe percentage stakes. Despitemarket liberalisation, nationalrail monopolies still continue toshield their markets andnumerous technical obstaclesstill hamper cross-border freight– situations which road freightdealt with and came to termswith decades ago.I fear that this saga is set to runfor a long time.

14 The Mover ● December 2014 ● MILLI DALE AT IAMIAM:THEFIRSTTIME20-year-old Milli Dale joined Burke Brosthree years ago as an apprentice. Little didshe know that she’d soon be travelling theworld representing the company. Here’sher newcomers-eye view of the world’sbiggest moving event.In the lead up to the PAIMAand IAM conventions in 2013last year, Gary [Burke]mentioned that if I carried onprogressing as I was and they couldsee continuing growth within thedepartment, there may be apossibility I could be attending thefollowing year in Orlando! I couldnot believe I might have the chanceto attend and meet members ofinternational moving companiesfrom across the globe.In May this year, it was finallydecided that I would be attendingboth the PAIMA and IAM conventionsin October. I was over the moon andwas excited that the prospect ofmeeting the agents I’d been dealingwith regularly over the past coupleof years was becoming reality.Before I knew it October camearound and Gary and I were travellingdown to Gatwick. During the flightthere Gary took the time to give meeven more detailed backgroundinformation on Burke Bros andexplained the history andrelationships we had with some ofthe companies we’d be meeting with.The flight took about nine hourswith five hours time difference onarrival in the USA.When we pulled up outside theMarriot in Orlando, I wasoverwhelmed by its sheer size!Upon arrival at the hotel we weregreeted in the lobby by our Peruvianand Venezuelan agents who wereincredibly warm and welcoming.We spent an hour or two the nextday recovering from the flightrelaxing by the pool in preparationfor the week ahead discussing ouragents – also giving chance toreflect on the amazing opportunityBurke Bros had given me. On theSaturday night it was the PAIMAreception, which I enjoyedimmensely – it was fantastic tofinally put faces to names. Althoughit was a smaller event than IAM itgave it a more relaxed and invitingfeel, which helped me settle mynerves at my first convention. I foundthe way everybody greeted eachother to be very refreshing. It wasn’tlike two business partners meeting,it was almost like family re-unitingafter a year apart.Gary told me at short notice thatthe roll call would expect me to standEarly Tuesday morning was the first day ofthe IAM convention, which had an entirelydifferent feel. Firstly, there were more peoplein the lobby alone than I had ever seen in oneplace at one time. Secondly, this conventionwas a lot more business focussed and intense.up to the assembly announcing myname, company and country andthat I would be representing BurkeBros again by accepting an Awardfor Second Highest ReportedTonnage for 2013/2014 in theEuropean Region on behalf of thecompany. But, the next two days ofthe PAIMA convention proved thatPAIMA is not just an organisation tofacilitate business, it is so much more.I personally believe this promotesmuch better business as the agentshave much stronger connection withone another. I was lucky enough tospend time with these peopleduring a trip to the Everglades andthe night at the House of Blues. Itwas fantastic to see everyonedancing and enjoying themselves,as we all know how stressful it canbe at times and it’s nice to let off alittle steam.Early Tuesday morning was thefirst day of the IAM convention,which had an entirely different feel.Firstly, there were more people inthe lobby alone than I had ever seenin one place at one time. Secondly,this convention was a lot morebusiness focussed and intense.However, I enjoyed the meetingswe had over the three days andI feel they gave me a greaterinsight into the companies wedeal with. Gary allowed me tonetwork on my own and evento attend some meetings on myown where he thought the agentwould be friendly and also acceptingof a younger person.On the first night of the IAMconvention, I attended the FirstTime Attendees Reception, this mademe feel much more comfortableknowing a lot of other people werein the same boat as me – feelingtotally overwhelmed! At this reception ● December 2014 ● The Mover15I had the pleasure of meeting TerryHead, the President of IAM, whichwas incredibly enlightening.However, I was shocked at the lackof young people at the convention.I personally feel attending Orlandothis year has benefitted me greatly,both on a personal and businesslevel. I would encourage any otherbusiness like Burke Bros with youngmembers of staff to invest in themand bring them along to theseevents. The conventions are a primeopportunity for younger people togain the necessary knowledge andexpertise from business meetingsand learn directly from older andmore experienced people in theindustry.Gary and I then proceeded to theOpening Reception, where I soonrealised that business andconventions are synonymous withalcohol. Unfortunately, due to myage I was unable to drink at thisparticular convention. However, ina way I think it has benefitted me tosee the experience through not onlyfresh eyes but also sober ones. Myfeet were sore every day and Garywas right that six inch high heelswere not to be taken and that I wouldbe more comfortable with flattershoes. We had breakfast meetingsat eight, coffee meetings, lunchmeetings right through to going outfor dinner most evenings with manyagents and friends from around theworld. It made me think thatpoliticians could run the worldbetter if they took a leaf out of therelationships that movers havebetween the countries.Overall, I enjoyedmy experience atboth conventions inOrlando. Particularlythe networkingaspect, even if I wasa little apprehensiveto begin with ...Overall, I enjoyed my experienceat both conventions in Orlando.Particularly the networking aspect,even if I was a little apprehensive tobegin with, I have developed myskills at building relationships. I amincredibly grateful to all the amazingpeople I met at the convention whomade me feel so comfortable. I amgrateful that Gary and Chris gave methe amazing opportunity to attendon behalf of Burke Bros and foralways believing in me.Now all I have to do is build therelationships and tonnage betweenour agents if I am to get the chanceto go to San Diego next year.● Milli receives the Second Highest ReportedTonnage award from Jose Marrero.Doree Bonner International Group is one of the UK’s leading removal companies.We specialise in International removals, Domestic removals, Storage and Officeand Commercial relocations.OPERATIONS MANAGER –DARTFORD, KENT(£30 – 50k plus company car)We are a privately owned companywith over 100 years of experience andhave a strong ethos to offer ourcustomers a high quality, friendly andprofessional service which is why weare ranked amongst the top Removalcompanies in the UK.As part of our continued development,we are looking for a self-motivated,ambitious, confident individual who isable to communicate at all levels and isready to step up to the next level in theircareer.The successful candidate will act as theintermediary between the OperationsDepartment and the road crews,organising paperwork and managingtheir team effectively.Excellent Salary commensurate with experience.Please e mail CV to IT MOVEDWITH CARE?THEN CALL0845 459 0079The Operations Manager is responsiblefor the management of their team andall job documentation, a job suitable forsomeone with a strong sense oforganisation and attention to detail.Our Dartford branch is the largest in ourGroup covering London as well as Kentand has a turnover of circa £3 million.This is a superb opportunity for the rightindividual to join an organisation wherefuture career prospects are based onperformance. This position would suitsomeone who is looking for a challengeand wants to play a hands on role inleading the future success of thisorganisation.EuropeanGroupageOversizedVehiclesCovered Classic& PrestigeMaking transportation really simple» Reliable » Secure » Cost effectiveBook on 0845 459 0079 a quote or advicecontact us. We’ll always gothe extra mile.

16 The Mover ● December 2014 ● INTERNATIONALEuropean Roundup‘Low-sulphur’surcharge acrossthe ChannelEuropean cross-Channel ferryoperators are planning to implementsurcharges on freight and passengertraffic to compensate for theprojected steep hike in fuel costsresulting from compliance withnew low-sulphur fuel regulationsfrom next year. Under EmissionsControl Area (ECA) rules that takeeffect from 1 January, 2015, allships operating in the North Sea,Baltic Sea and English Channel willhave to use a fuel with a maximumsulphur content of 0.1% comparedto the current limit of 1%.P&O Ferries estimates that meetingthe new rules will increase itsannual fuel bill by £30 million, costsit intends to recover from customers.Sweden toughensHGV rulesFrom next year drivers of overloadedvehicles, or those who violatedrivers’ hours regulations, in Swedenrisk their vehicles being taken intocustody. The new draft law onseizure of trucks is passing throughthe Swedish Parliament. Previouslyit has been legally difficult for theSwedish police to prevent trucks fromcontinuing their drive, even if theyare blatantly operating illegally.This will change with the passing ofthe new bill.In future, the Swedish police willbe allowed to seize drivers’ vehiclekeys, frisk the driver and any otherpassengers as well as fixing thetruck with an electronic lockingdevice, if they deem that furthertravel will be hazardous.system whereas currently it onlyapplies to trucks of over 12 tonnes.The bill has been adopted by theGerman cabinet and will now bedebated in parliament, with theMerkel administration looking tointroduce the changes in July 2015.Brussels most congestedcity in EuropeBrussels and Antwerp are the mostcongested cities in Europeaccording to the latest ranking ofcongested cities supplied by Inrix.The report estimates that drivers inBrussels spend an average of 83hours a year in road traffic.The Organisation for EconomicCo-operation and Development(OECD) has called on the two citiesto develop strategies to reducecongestion, and has suggested someform of congestion charging or roadpricing. Yet when the idea of roadpricing was suggested in Belgiumearlier this year, there was a massivepublic outcry.Winter tyresmandatory in NorwayNorway has expanded therequirement for HGVs to usewinter tyres on all wheels of thevehicle and vehicle combinationsthis winter from 1 January, 2015. Inaddition to trucks and tractor units,the requirement will also apply totrailers and lift axles. This meansthat trucks and trailers and trailerswith GVW over 3,500kg will have tobe fitted with snow tyres on all axlesfrom 1 January, 2015.Customs infringementsand sanctionsGermany set to extendtruck toll systemOn 8 September there was aninformal meeting between theEuropean Commission’s DG IMCO(Internal Market and ConsumerProtection) and DG TAXUD (Taxationand Customs Union). The aim wasto examine the Commission’sproposal for a new framework forcustoms infringements and sanctions.This aims to set a common legalframework for treatment of customsinfringements and sanctions so thatall EU operators are treated the same.The German government hasadopted a parliamentary billexpanding the county’s satellitebasedtruck-charging scheme, TollCollect, and including 7.5-tonnevehicles. The bill recommends thata further 1,100 kilometres of thecountry’s ‘Bundesstraße’ federalhighway network be added to theroads on which the toll is levied,effective July 2015. The bill alsomakes provision to subject trucksof more than 7.5 tonnes to theRoad safety plan in BelgiumIn Belgium a programme of safety measures is being proposed in abid to tackle the country’s high road crash rate. Belgium’s annualfatality rate is significantly higher than that of its neighbours, France,Germany and the Netherlands. Research has revealed that the riskof being involved in a fatal crash in Belgium is near double that ofneighbouring Netherlands for example. Political parties agree thatdrivers should be checked periodically for alcohol or drug use aswell as whether they wear seatbelts. Another proposal will see anincreased number of speed checks being carried out on Belgium’smajor highway network. ● December 2014 ● The Mover 17NEWS: INTERNATIONALGraebel Annual RelocationAlliance ConferenceGraebel hosted its 14th Annual Relocation AllianceConference on 13 and 14 October, 2014 at the company’sworld headquarters in Colorado.150 relocation industryexecutives that include 90Graebel Alliance Partnersfrom 39 countries attendedthe leadership meetings andeducational sessions for this year’sconference called, ‘Aligned in aRhythm of Success’.The event included the GraebelRelocation Alliance awards ceremonyat the Denver Art Museum tohonour outstanding global relocationand mobility services for the pastyear. This year’s winners are:• Consultant Choice Award(Relocation): Dwellworks, LLC;• Consultant Choice Award(Removals): hasenkamp;• Superior Quality AchievementAward (Relocation): ABODA;• Superior Quality AchievementAward (Removals): GrospironInternational;• D.A.V.E. award (the DistinguishedAlliance Member of Value &Excellence that is in honour ofGraebel Companies, Inc, founderand chairman, Mr. David Graebel):Clintus Network Limited;• Robert Krahl InternationalLeadership Award (acommemorative honour thatrecognises uncompromisingcustomer service, and outstandingperformance by a Graebel employee):Myrla Lance GMS, Senior VicePresident Global Mobility Services.Fourteen years ago, The GraebelAlliance brought together, byinvitation, a consortium of twentyglobal moving and storage firms sothat company owners and executivescould collaborate to share best-inclassservice practices andprogrammes. The organisationexpanded to include relocation andmobility companies in 2005 andwas renamed Graebel RelocationAlliance. The Alliance now has 200members on six continents.● Left to right: Christian Klas, hasenkamp; Arvind Joshi, Clintus Network Limited; Andrew Scott, Dwellworks,LLC; Bob Rosing, Dwellworks, LLC; Bill Graebel CEO, Graebel Companies, Inc; Myrla Lance, SVP Graebel GlobalMobility Services; Jean-Luc Haddad, Grospiron International; Lee Curtis, ABODA; Kari Hamilton, ABODA.Free softwarehelps agentshandling US militaryshipmentsEnterprise Database Corporation (EDC) has released a freeversion of EDC-AgentLink® to help agents communicatebetter with US transportation service providers (TSPs).With a free user account,moving and storageagents from all over theworld can receive shipmentsfrom US military approved TSPs,complete dozens of requiredmilitary actions and send themseamlessly to TSPs for theirreview. After reviewing agentupdates, TSPs can quickly postthem to the Defense PersonalProperty System, without havingto do any double data entry.EDC-AgentLink ® gives agentsthe power to:• Provide origin and destinationservices to U.S. carriers;• Receive new offer alerts onscreen and by e-mail;• Submit pre-move surveys,update shipment data and senddocuments quickly;• Make preapproval andstorage in transitrequests easily;• Track the status of anysubmitted militaryactions and requests• View a task calendarincluding requestedpack, pickup anddelivery dates;• Submit and printimportant shipmentdocuments includingavailable governmentbills of lading;• Enter their own blackouts andshipment notes;• Manage shipments from multiplecarriers in one system.Currently, EDC-AgentLink ® isused only for US militaryhousehold goods shipments.However, EDC plans to expandthe system to include consumerremovals and commercialshipments in the future.If you are an agent, you cansign up for your free account company is permitted fivefree simultaneous user accounts.● To see an online demonstrationof the software, please contactLiz Hish of Enterprise DatabaseCorporation at ehish@edcus.comor call: 00 1 (703) 393-0440,ext. 1018.Lisa wins service award from ERC®Lisa Johnson, Global PracticeLeader, Consulting Services,Crown World Mobility, hasbeen awarded a 2014 MeritoriousService Award by WorldwideERC ® for her contributions to theindustry. Pat Welch, Group VicePresident, Crown WorldMobility said that the companyappreciates her achievementsand continues to support herongoing efforts.Lisa expressed her gratitude,saying, “I am fortunate to workwith smart, experienced Crowncolleagues, our clients and myindustry peers around the globe.They inspire me each day. Wework in an industry that growsmore interesting every year. Iappreciate this professionalrecognition from ERC ® .”Worldwide ERC ® is the workforcemobility association forprofessionals who oversee,manage, or support U.S. domesticand international employeetransfers and relocations.

18 The Mover ● December 2014 ● ROY CHURCHChanging the induIf you are in the removals business, your life has been touched by Roy Church; you probablydon’t know it, but it has, I assure you. Every now and then someone comes along who changesthings, permanently. Roy is such a man. By Steve Jordan.His claim to fame is as the jointowner of Trafalgar Cases, theUK’s leading supplier ofwarehouse containers. Thecompany supplies, what has become,the Standard container on which all lorrydesign and warehouse layouts are based.But who set the Standard? That wouldbe Roy and his cohorts.Roy was born in Forrest Gate in London’sEast End in 1927 (which makes him 87now to save you doing the maths). He wasthe son of a fruit and veg wholesaler whosupplied shops and markets throughoutthe city. From the age of seven Roy wouldhelp out bringing the produce from thefarmers and selling it to the tradesmen inthe London markets. He was an East Endbarrow boy, and he’s proud of it. When Iasked him for an interview he said “Whyme? There are plenty more interestingpeople than me to talk to.” I disagree.Roy went to work for Unilever when hewas 15. “I didn’t want to follow my father,”he said. “I know it sounds daft but Icouldn’t bear the way they used to spiton the floor and swear.” When he cameout of the RAF at 21 Unilever put him onthe packaging side. “I fell in love with it.I used to take boxes apart to see how theywere made.” By this time Roy was amanagement trainee and Unilever wouldsend him to see customers. One was“He said come and work for meand you’ll be a director by thetime you’re 30, so I did.”Roy Churchindustrial packaging company SumaconLuralda Packaging. He told the customerthat he was planning on being a managerby the time he was 40. “He said comeand work for me and you’ll be a directorby the time you’re 30, so I did.”Sumacon Luralda operated under aholding company Armour Cases. The workwas not exclusively household goods. Roywas involved in a wide range of packagingprojects including security cases fortransporting drugs; he perfected andpatented the flat fold MFO box (MarriedFamilies Only) and sold them in theirthousands to the UK forces; he developeda special slim-line box for the spare partsfor submarines all of which “had to go inthrough a hole in the top”; and designeda special shaped box to carry helicopterspares on the aircraft carrier HMSInvincible. There’s a gleam in his eyewhen he tells the story of being invited todine with the captain in the officers’ mess.When the captain congratulated him onhis achievement he said “not bad for acorporal in the RAF”. His fellow diners’reactions are not recorded!Also at Armour Cases at that time wasits marketing manager, the infamous FredShea who many will remember from hisadvertising strap line ‘Ask Fred. Fredknows’. And Fred did know aboutwarehouse cases. The first had been soldin 1962 to Brewer and TurnBull. Beforethen, goods were stored in the oldfashionedemporiums hidden underblankets as loose storage. White andCompany (Sam Elliott and Geoff Halliwell)followed soon after. Pickfords too. But ● December 2014 ● The Mover 19PROFILE: ROY CHURCHstrythere was still no standardisation. Theyall had their own designs.It was only when Roy and the team atArmour Cases started working intensivelywith George Taylor from Michael Gersonthat the ultimate warehouse container,with optimised dimensions and the classicAnti-Luce fitting, emerged as the globalstandard. From that time on, vehicledesign and warehouse dimensions wouldbe dictated by the work those guys did.The containers started selling fast. MichaelGerson, Pickfords and Trans Euro (StewartPeck) were the early adopters. Othersfollowed. They were sold throughoutEurope and beyond.In 1985 fate bowled Armour Cases ‘abouncer’. The company was taken overby a big timber company that decided tomove production from Kings Langley inHertfordshire, to St. Ives, 40 miles away.Many of the company’s loyal case makers,● Above: Roy in the gardenof his home in St. Ives;above left: cases are stillbeing made to Roy’s originaldesign at the Trafalgar Casesfactory just outside Watford.“We lived on Cup-a-Soup for weeks andhad a queue of ‘the boys’ wanting tojoin us. Within a year we were bursting.We were working on the pavement.”Roy Church‘Roy’s Boys’ as he called them, were tolose their jobs. This Roy was not preparedto accept. He and his colleague JohnCrawley, with considerable help from theRoyal Bank of Scotland, with four of ‘theboys’ set up on their own: Trafalgar Caseswas born.“We found a small place in Watford,”said Roy. June (his wife) and John’s wifehelped. “We lived on Cup-a-Soup forweeks and had a queue of ‘the boys’wanting to join us. Within a year we werebursting. We were working on thepavement.” That year they found newpremises in Kings Langley (close towhere Armour had been), opened by JoeLuxford, the then BAR President. Thecompany occupies the same factory today.Gradually, the business increased. Asthe Standard warehouse container wasadopted they were selling them as fast asthey could be made. “I asked George Taylorfor some guidance on the new business,”explained Roy. “George said he had threepieces of advice: ‘quality, quality, quality’.It was something I never forgot.” Trafalgaralways built with quality in mind usingthe finest materials and the designsperfected through much experimentationwith George Taylor. “The trouble was, theynever wore out,” joked Roy. “Many ofthose early containers are still in servicetoday. They are still made the same.”“The trouble was,they never wore out,many of those earlycontainers are still inservice today. They arestill made the same.”Roy ChurchRoy was 57 when he and John started.When he retired in 1998, on his 70thbirthday, the company had a turnover of£6m and employed 80 people, includingmany of Roys Boys, Fred Shea and, ofcourse, Mark Penticost, the Sales Director,who had been with Armour in St. Ives.“Mark worked really hard when he joinedus,” said Roy. “He really deserves hissuccess. It’s great to know that thecompany is in such safe hands.”Armour went bust in about 1990. “Iwatched the bulldozer knock the placedown. It’s now a housing estate,” said Roy.Roy is retired now of course. June sadlydied in 2003. He lives alone in his homein St. Ives, with his beautiful garden, hismemories and the regular and affectionateattentions of a small band of loyal friendsthat he calls his ‘little family’. They include:Jan and Tony Allen, Tony and FrancesRichman, Sue Barrett, Shirley and MichaelGerson, David and Diane Trenchard, andMike and Sylvia Lane. He remembers hisdays in ‘the business’ with fondness andis happy to recall days gone by includinghappy times at BAR conferences withJune being whisked around the dancefloor by David Trenchard, “I wasn’t muchof a dancer,” and Tony Allen playing thepiano. “It doesn’t seem to me that it’squite the same now. Everybody is toobusy to have time for each other.”He’s 87 now and his health isn’t great.His mind is as sharp as ever though. Youmay not have known Roy, John, Fred andthe team from the early days but they havetouched your life. They changed theindustry for the better. After our lifetimes’work, will we be able to say the same?

20 The Mover ● December 2014 ● INTERNATIONAL2014SustainabilityReport fromCrownThe Crown Worldwide Grouphas announced the launch ofits 2014 Sustainability Report.This year’s Report marks amilestone for Crown as for thefirst time the companycompares actual environmentalperformance against global targets.It also reports on a much broaderrange of sustainability topics thanpreviously: in addition to theenvironment, community outreachand health and safety, the reportshares what Crown is doing inrelation to human rights, fair labourpractices and anti-corruption.Jennifer Harvey, Director of CSR,commented, “Being a responsiblecompany involves being open aboutour progress on sustainability. Thismeans sharing our successes andour challenges, then committing tomeasurable targets for the future.In Crown’s mission to care for theworld around us, we are pleased toshare all of this with stakeholders,through this Report.”● Read Crown’s 2014Sustainability Report in full● IMC offers majornew benefits to membersThe International Movers Convention (IMC) hasannounced a major rebrand including a new websiteand benefits for its members.IMC was launched in 2011 as asocial networking platform forthe moving and relocationcommunity and is best knownfor its conference, which for thelast three years has been held inBangkok. In 2015 the conferencemoves to Ho Chi Minh City, Vietnamand will take place on January 28-31.IMC Director Dermot Whelansaid, “After three successful yearswe now feel the time is right tomove IMC to the next level. So, itgives us great pleasure to announcethe launch of IMC World, a newindustry association structuredaround paid, corporate membership,where in return for a modest USD300 1st year membership fee,members will receive a package ofbenefits.”Benefits will include:• IMC Network – Being part of anindustry network based in theworld’s most vibrant economicregion – Asia;• IMC Meet – Access to the highlyacclaimed international conventionin Ho Chi Minh City;• IMC Learn – Access to focussed,value-for-money training and skillsdevelopment programmes;• IMC Assured – Access to a lowcostReceivable Risk Programme;• IMC Partner Pay – A paymentfacility that can save dollars onbank charges;• IMC Buzz – Access to IMC’s socialnetworking platform;• The Networker – IMC’s periodicelectronic newsletter;• IMC Giving – IMC membershiphelps support World Vision toimprove the lives of under-privilegedchildren across the globe.IMC’s new website features fulldetails of the 2015 IMC conference,industry news from around theworld and more information aboutmember benefits.● teamfor new EUParliamentUnveiling his new teamJean-Claude Juncker,President of the newEuropean Commission saidthat his new organisationwould be streamlined to focuson tackling the big politicalchallenges Europe is facing:getting people back to work indecent jobs, triggering moreinvestment, making sure bankslend to the real economy again,creating a connected digitalmarket, a credible foreignpolicy and ensuring Europestands on its own feet when itcomes to energy security.“In these unprecedentedtimes, Europe’s citizens expectus to deliver,” he said. “Afteryears of economic hardshipand often painful reforms,Europeans expect a performingeconomy, sustainable jobs,more social protection, saferborders, energy security anddigital opportunities. We haveto be open to change. We haveto show that the Commissioncan change.”Referring to his new team hesaid that they will work togetherin a spirit of collegiality andmutual dependence. “I want toovercome silo-mentalities andintroduce a new collaborativeway of working in areas whereEurope can really make adifference.”● Jean-Claude Juncker.Graebel sells to Peterson holding companyOn 15 October, 2014, GraebelCompanies, Inc announcedthat it entered into a formalagreement regarding the sale andacquisition of Graebel Van Lines,Inc, and the US moving andstorage operations of GraebelMovers, Inc. The announcementalso said that the two businessunits will be acquired under thePetersons’ newly formed holdingcompany Graebel Vanlines, LLC.This comes as the Petersons,founders of All My Sons Moving& Storage, will independentlyown and separately operate theinterstate carrier and coast tocoast moving and storage entitiesfrom their other holdings. Termsof this agreement will not bedisclosed. Interviews will bescheduled with the Graebels andthe Petersons after the transactionhas closed.

As with a good wine, some things get better withthe passing of time. Here at White & Co we’ve beenhelping people move to new homes across the UK,Europe and around the world since 1871 - and wenever stop improving.We are members of FIDI/FAIM, OMNI, IAM and BAR, so you can becertain your customers’ possessions are in good hands, wherever thedestination may be.Call or email for an instant quotation or to find out more about ourtrade services for the moving industry.T: 01489 774910E: 140 years’ experience in the moving industryExcellent storage facilities across the UKCompetitive trade rates for all destinationsDomestic and corporate moves

22 The Mover ● December 2014 ● INTERNATIONALNew European Commissionerfor Transport: whacky or justwhat the doctor ordered?The first (and only) casualty of the European Parliament hearings forJean-Claude Juncker’s new Commission so far, was Slovenia’s AlenkaBratusek, who withdrew her candidacy for the post of Vice-Presidentfor Energy Union after being effectively vetoed by MEPs.● Peter Gutwein (Tasmanian State Treasurer), Graham Kent (Kent Executive Chairman),Timothy Irwin (Kent CEO) and Watkins Kent employees.Kent Relocation Group entersTasmanian marketAustralia’s Kent Relocation Group, has expanded into theTasmanian market by acquiring Watkins Removals and Storagewhich it intends to redevelop and modernise as part of Kent’shighly successful national network.The acquisition wasannounced jointly inLaunceston on 20 Octoberby Kent’s ExecutiveChairman, Graham Kent, and theTasmanian Treasurer, Peter Gutwein,MHA.The family-owned company, whichhas its headquarters in Melbourne,is making a significant investmentin revitalising Watkins, which hadbeen under administration sinceAugust this year.Kent is reorganising andstreamlining the Tasmanian firm’soperations and modernising itsservice delivery and warehousingcapabilities in both Launceston andHobart. The redeveloped business isnow known as Watkins Kent Removals& Storage and has its headquartersin Launceston, Tasmania.Executive Chairman, Graham Kent,described his firm’s acquisition ofWatkins as a natural fit. “Both arefamily-based businesses that havebeen operating for more than 70years. Over that period, Watkinsand Kent have created powerful,individual brands based on asimilar approach to providing greatvalue and superior customerservice.”Graham said his company wasdelighted to be in a position toreturn Watkins to viability and tore-employ and expand its workforce,which will include ten permanentstaff and ten casual workers. He saidhis company intended to grow thebusiness in Tasmania by deliveringthe same quality service that hasenabled Kent to become the largest,family-owned relocation firm inAustralia with a workforce of morethan 500 people. The Launcestonand Hobart branches of WatkinsKent will provide an importantaddition to Kent’s already highlydeveloped national footprint.Violeta Bulc, Slovenia’sDevelopment Minister, isthe new Vice-Presidentfor Energy Union in Jean-Claud Junker’s new Commission. Butwho is Violeta Bulc? Not youraverage bureaucrat it seems:1. Interesting ideas about energygeneration: “Natural environmentalheat can be transformed directlyinto electrical energy,” says Bulc.A shame that she didn’t getCommission’s Energy Union briefreally as it could have made for someinteresting discussions.2. She believes in ‘syntrophy’ -which is apparently something to dowith ‘the creative power of nature’.3. Positive values: Her business,Vibacom, is run on the values of“the power of positive energy andpure thoughts”. This “creates theconditions for prosperity andthrivability”. Well, the EU coulddefinitely do with an injection ofpositive energy.4. Serious sporting prowess: Notonly does she have a black belt inTae Kwan Do, but she was also aprofessional basketball player inYugoslavia, and won athleticchampionships in javelin. Eat yourheart out Vladimir Putin.5. She blogs: Violeta’s blog is wellworth a peruse. Here’s a post fromlast month called, ‘The vibrations ofthe White Lions in the new Era’. She is a qualified Shaman andfirewalker: She has a certificate from“The power ofpositive energy andpure thoughts createsthe conditions forprosperity andthrivability.”Violeta Bulcthe Shamanic Academy in Scotland.No explanation offered - and is oneneeded? She has also received acertificate for ‘firewalk’ and‘breathwork’ instructor at therecognised school of transpersonaleducation, Sundoor. Should come inhandy during her grilling by MEPs.7. She’s got charisma: In 2010, shewon the ‘Sunny Personality of theYear’ prize. A sunny disposition willhelp Bulc in Brussels which ishardly regarded as being amongthe most uplifting cities in Europe.While conceding that she may bea little ’out there’, she certainly hasthe potential to shake up the drearyand self-regarding Brussels bubble!Suddath wins again at the US EMMAsFor the second time in three years Suddath has won the EMMA in the International Mover of the Year category for the American region.The EMMA (Expatriate Management & Mobility Award)is made by The Forum for Expatriate Management.This is the third year in a row Suddath hasreceived an award in this category as the winner in both2014 and 2012 and runner-up in 2013. The Forum forExpatriate Management (FEM), a global group comprisedof industry mobility professionals, chose Suddath asthe recipient out of a total of ten finalists in the category.More than 1,000 nominations were received fromaround the world in all categories. Peter Bowsher, VicePresident of Global Sales, accepted the award on behalfof Suddath during the awards gala at the annualAmericas Global Mobility Summit in Orlando, Florida.This year’s judges, both clients and peers, said that,“Suddath presented impressive innovations as well asan updated moving app bringing them ahead of thecompetition.” In 2012 the judges said, “Suddath has abroad global presence and are masters at managingtheir worldwide network of movers.”“We are honoured to receive this continuedrecognition from industry peers,” said Steve Crooks,President of Suddath International.● Steve Crooks.

From all at Matthew James Global RelocationsStill delivering throughoutEurope until Christmas

24 The Mover ● December 2014 ● MOVERS & STORERS SHOW 2014MOVERSAND STORERSSHOW 2014Silverstone’s futuristic Wing building was again the venue forthis year’s Movers and Storers Show on 21-22 October.This is the second year the eventhas been held at the £30 millionbuilding which, during the motorracing season, plays host toworld’s top motor racing teams as theybattle for the F1 championship. OrganiserAnimo Events reported a 16% increasein attendance over last year, with 864visitors passing through the doors for thefree exhibition. Charlotte Parslow fromAnimo said: ”There was a terrific buzz inthe air and a lot of senior people from theremovals and self storage industriesattended. There was a feeling that theshow had finally come of age.”Although the glamour of Formula Onehad long since departed there was stillplenty to see in the spotless F1 pit area,with displays of some of most beautifulremovals vehicles in the country alongsidethe latest models of fork lift trucks fromJungheinrich and Toyota. The Fox Groupbrought two vintage vehicles that attracteda lot of attention and brought a touch ofnostalgia to the display. There was plentyof fun too with a pit stop challenge,where teams could try their hand atwheel changing against the clock, and theever-popular Packer of the Year Contest.Meanwhile up on the first floor, the UK’stop removal companies and supplierswelcomed guests to their stands, providinga unique opportunity to talk to people fromevery aspect of the industry, all underone roof.This year saw the return of The LearningZone with presentations and debates ona wide range of subjects from marketingand vehicle compliance, to working withfamily members and the rise of womenin the moving industry. One of the mostpopular sessions was ‘Moving daymayhem – surely something can be done?’championed by Moving etc… The debatebrought together a panel of leadingindustry figures - including JonathanSmithers, Vice President of the LawSociety; Edward Goldsmith, Chairman ofthe Society of Licensed Conveyancers;and Christopher Hamer, The PropertyOmbudsman - to discuss issues such assame day exchange and completion, late● Top right: UniversalPacking; centre right: takingpart in the pit stop challenge;above: David Jordan, LisaHead and Nikki Gee fromThe Mover; above left: Packerof the Year.handover of keys and the amount ofnotice given to movers. Matt Faizey fromM&G Transport hosted the debate whichgave everyone the opportunity to put theirquestions to the panel and express theirconcerns to those with the influence tobring changes to the process.Tuesday evening was party time atthe Snoozebox which this year had aHalloween theme with pumpkins, spidersand monster mash the order of the night.There was also a silent disco which proveda great hit and gave exhibitors theopportunity to do some informalnetworking while others danced thenight away.On Wednesday it was standing roomonly for keynote speaker Paul Evans whotalked about his long career in the movingindustry and how from humble beginningshe developed a multi-million poundempire including his recent acquisition ofMomentous Relocation and his successfulventure into the nightclub industry.As the show drew to a close it was timeto announce the competition winners.Matthew James Removals won the 2014Truck Show with its beautifully preparedScania road train, while the team fromMGR Removals lifted the trophy forSimpson Packaging Packer of the Year.Olivers Removals took the prize for thefastest wheel change in the Pit StopChallenge.The Movers and Storers Show will againbe at Silverstone next year on 15 -16September. ● December 2014 ● The Mover 25REPORT MOVERS & STORERS SHOW 2014● The Women in Removals panel, left to right: Judith Bennett, Angie Boreman and Emma Lanman.The rise and rise ofwomen in removalsOne of the most popular panel discussions in The Learning Zonefocussed on the increasing number of women now working in themoving industry and what can be done to encourage more to join.Judith Bennett from BritanniaBennetts, Angie Boreham fromthe Fox Group and EmmaLanman from all female movingcompany Van Girls, took to the stage totalk about their experiences and whatthey thought women can contribute towhat is still a male dominated business.Emma Lanman started Van Girls twoyears ago and has found that in manycases women are the ones who bookremovers and felt more comfortablehaving a female surveyor calling to dothe survey.There was a general feeling that theacceptance of female removers was tosome extent a generational thing andthat younger people - those under 30 -were less likely to be sceptical aboutwomen movers.When it came to attracting morewomen to the moving industry JudithBennett suggested that schools coulddo more to make girls aware of theopportunities, especially for those whodo not wish to follow an academiccareer.Asked what advice she would give toa female joining the industry AngieBoreman said that women needed tobe thick skinned, determined and togive as good as they get. Emma Lanmanagreed saying that having worked as afirefighter before starting Van Girlsshe certainly needed to be thick skinnedand encouraged women to maintain astrong feeling of who they are and notto compromise themselves.● Clockwise from top left:Anglo Pacific, DKV, Haywood& Sons Ltd, Basil Fry & Companyand Pound Gates Insurancewere all present; below:Charlotte Parslow presentsthe Truck Show trophy toMatt De-Machen for hisScania road train (left).

26 The Mover ● December 2014 ● MOVERS & STORERS SHOW 2014Moving day mayhem –surely something can be done?Membership organisation Moving etc put together an impressiveline up of representatives from the legal profession, estate agentsand the Property Ombudsman to discuss how the process ofmoving house could be improved.The debate, hosted by Matt Faizey,began with a question from ChrisLeach of Leach Removals inKent who asked why the periodbetween exchange and completion, whichused to be a minimum of 28 days, wasnow much shorter and in some casescould even be on the same day. This wasmaking life difficult for movers as theynow had very little notice to plan theiroperations.Edward Goldsmith, Chairman of theConveyancing Association, said thatchanges in customer expectations andthe high speed with which money cannow be transferred were the main reasonsfor the shorter transaction times.From the floor, Jane Finch from Movingetc… asked why lawyers allowedcustomers to tell them when they wantedto move and suggested they should beencouraged to allow more time for theprocess to take place.Mr. Goldsmith explained that if it waspossible to exchange within the timeframe requested by the client and theirlawyers it would be wrong to deliberatelyobstruct the procedure and could evenresult in a legal complaint.Mark Hayward, MD of the NationalAssociation of Estate Agents added hisvoice to the debate by broadly agreeing● The ‘moving day mayhem’ panel answer questionsfrom the floor.with Goldsmith and that competition forproperties and the demands from clientsto complete were the main reasons forthe often short periods between exchangeand completion.The Property Ombudsman, ChristopherHamer said that it was the responsibilityof all the parties to be transparent in theirnegotiations and to be realistic and clear.He suggested a code of practice thatlawyers, estate agents, movers, surveyorsand anyone else involved in the transactioncould adhere to may be helpful.Jonathan Smithers, Vice President ofthe Law Society said the Society hadinvested in new software that will allowconveyancers to view the position ofeveryone in a ‘chain’, and should keepeveryone up to speed on the progress ofthe sale. The software called VAO is dueto come on-stream in spring 2015.Although the debate ended withoutreaching any firm conclusion there was ageneral consensus that there is a need formore transparency and dialogue betweenall parties involved, so that unrealisticdeadlines are not imposed and transactionsare completed in a timely professionalmanner.COMPETITION WINNERSInsurance specialist Reason Global devoted its stand tofundraising for Macmillan Cancer Support and raised animpressive £500.53 with its guess the bears’ namescompetition.● Winners Colin Wynn from Administer Software and Ray Inskip from Flame Recruit,with Nicholas Marshall and Malcolm Pearson from Reason Global. ● December 2014 ● The Mover 27REPORT MOVERS & STORERS SHOW 2014Paul Evans: lucky man!Paul Evans was the star of the show at Movers & Storers.● Paul Evans.Paul has been in the business for40 years or more and sharedsome of his experiences for thebenefit of the audience. He said thathe had been extremely lucky, butthose who know him well also knowthat the luck was complemented by ahuge helping of talent too.Paul spoke of his days as a childworking in his father’s greengrocersshop; starting his first business; andtales of driving trucks to Saudi Arabia.For most people Paul is known forstarting Trans Euro in the early 1970s,building it to remarkable success andselling it in 2000, then performing thesame conjuring trick with Interdeanfive years later.After selling Interdean in 2011 Paulhad a change of career buying a groupof 55 nightclubs across the UKincluding brands such as Oceana,Liquid and Lava Ignite serving aroundten million visitors each year. But thelure of the bright lights wasn’t enoughto drag Paul away from the movingindustry. As soon as his restrictivecovenants and health allowed he wasback, buying Momentous earlier thisyear. The company has now recruitedsome of the best talent in the industryand has operations in Park Royal andcentral London as well as its originalwarehouse in Aylesbury.Paul spoke of his love for the industryand the people within it and how hislife in the moving industry had beenfull of highlights despite having tobattle health problems that threatenedhis very survival more than once.Listening to Paul it was quite obviousthat his life in the moving industry hadbeen a joy for him. Long may itcontinue.● At the show, facing page, top down: Flame Recruit; KES;Evolved Energy; this page, top row: Mr Box; Buzzmove; ToyotaMaterials Handling; centre row: Kidds Training Services;PHS Teacrate; bottom left: Alliance of Independent Movers;below: Move Assured

28 The Mover ● December 2014 ● INTERNATIONALTriGlobal at IAMconference in OrlandoTriGlobal, the online lead generation company,attended the IAM conference in Orlando for thefirst time in the company’s ten-year history.Since 2004, TriGlobal hasoffered consumers theopportunity of comparingbetween certifiedinternational movers thatspecialise in their destination.The company claims to haveover 500 international movingcompanies booking businessthrough its web-portals. “I thinkour strength lies in our focus onlead quality and our efforts toensure fair competition betweenour clients,” said MarcoMaruccia, Global Sales Managerat TriGlobal.He and fellow Sales ManagerRoeland de Bruijn stayed at theMarriott hotel in Orlando for four● Marco Maruccia.days during the conference.“Because we stayed in the hotelwhere the conference took place,it was easy to meet up with allthe international movers. Wehave worked twelve hours a dayin order to make sure we spoketo everyone we wanted to talk to.We handed out scratch cardsthat entitled movers to receiveup to $120 worth of free leads.”Looking back at the event, thetwo sales managers are very happyto have had the opportunity tomeet people in the internationalmoving industry from all over theworld. Odds are TriGlobal will beattending the IAM conferenceagain next year.● website for GraebelThe Graebel companies have recently launched a new website.The new site gives information about the company, itsservices, leadership, employment opportunities; events andparticipation at worldwide associations’ conferences,accreditations and awards, along with valuable industry and marketintelligence documents.The site was developed by the Graebel IT team led by ChiefInformation Officer, Ron Dunlap PhD. “I am extremely proud to unveilthe redesigned this week,” he said. “Our objective todevelop an easy-to-navigate intuitive site so visitors can effortlesslylearn about our services and Graebel per se in an elegant and userfriendlyexperience in multiple dialects has been achieved.”● You can judge for yourself by visiting: becomes Portugal’smarket leaderAccording to IGNIOS, aPortuguese riskmanagement institution,Global International Relocationrun by Jorge Da Costa, hasbecome the Portuguese marketleader in terms of internationalmoving sales volume after just sixyears in the business.“These results were possible dueto our capacity to quickly adoptthe industry’s best practices andto our strong commitment toconquer the top internationalcertifications,” said Jorge.“Global International Relocationwas the first Portuguese movingcompany to achieve the FAIMPLUS and the ISO 9000 & 14001certifications and continues to bethe only one with LACMA’Scertified packers distinction.”Jorge added that the permanentinvestment in the team’squalification and facilities werecritical in achieving theperformance. This included:isothermal warehouses withfingerprint control access;acclimatised bunkers; code barcontrol of all volumes; specialisedsoftware and hardware for tracking;24/7 surveillance systems;hydraulic lifting platforms; and alarge owned vehicle fleet.● Jorge Da Costa. ● December 2014 ● The Mover 29WWAd:Layout 1 14/2/14 10:57 Page 1???Lost forwords?Don’t waste time tryingto come up with wordsfor your new website orbrochure.Words are our business,so call The Mover andget the professionalsworking for you.We’ve got the words to get things movingCall +44 (0) 1908 695500

30 The Mover ● December 2014 ● ON THE ROADEvent Data Recorders (EDRs)The European Parliament Committee for Transport andTourism has released a study on the ‘Technical Developmentand Implementation of Event Data Recording in the RoadSafety Policy - PE 529.071’.The study provides ananalysis of the technicaldevelopments andimplementation of EventData Recorders (EDRs) in cars orcommercial transport vehicles.EDRs are devices able to recordinformation related to vehiclecrashes or accidents. They havebeen used since the 1970s by UScar manufacturers to investigateaccident causation and to improvevehicle design; at present, increasingapplications in the insurancemarket and public and private fleetmanagement are emerging.The EU is giving increasingattention to these and other IntelligentTransport System devices as theycould help meet road safety targetsset in the 2011 Transport WhitePaper. This study provides anoverview of existing applications ofEDRs in the EU, Switzerland andthe US, presenting evidence ontheir scope of application, technicalfeatures, data processing system andoutcomes achieved. It concludeswith recommendations on factorsthat should be considered whenshaping policies to sustain effectiveimplementation of EDRs in the EU.● For details see: The Study: and The ExecutiveSummary:● The study provides an analysis of the technical developments and implementation ofEvent Data Recorders (EDRs) in cars or commercial transport vehicles.● It is estimated that eCall could save as many as 2,500 lives a year.Legislation procedurefor eCallTo help mitigate the consequences of serious road accidents, the EUhas committed to putting in place an emergency call system knownas eCall. Based on in-vehicle communication technology, such anelectronic safety system will automatically call emergency servicesin case of a serious crash.The eCall will dial 112 -Europe’s single emergencynumber - and communicatethe vehicle’s location toemergency services, even if thedriver is unconscious or unable tomake a phone call. It is estimated thatit could save up to 2,500 lives a year.To achieve that objective, on13 June, 2013 the EuropeanCommission presented twolegislative proposals aimed atensuring that, from 1 October, 2015firstly, all new models of passengercars and light duty vehicles would befitted with 112 eCall and, secondly,the necessary infrastructure wouldbe created for the proper receipt andhandling of eCalls in emergencycall response centres - ensuring thecompatibility, interoperability andcontinuity of the EU-wide eCallservice.Contrary to the current systemwhere eCall is installed bymanufacturers on a voluntary basis,the proposal provides for a mandatoryfitting of eCall devices in vehicles,starting with new passenger carsand light commercial vehicles, by 1October, 2015. It therefore requiresvehicle and equipmentmanufacturers to ensure that, in theevent of a severe accident, an eCallto 112 is activated automatically. AneCall can also be triggered manually.Furthermore, the regulationprovides for rules on privacy anddata protection, as well as for thedelegation of powers to theCommission in respect of detailedtechnical requirements.The European Parliament adoptedits position at first reading on 26February, 2014. On 25 September,the IMCO Committee decided toopen trilogue negotiations with theCouncil and the Commission with aview to reaching an early secondreading agreement.Reason Global Insurance Ltd is authorised and regulated by the Financial Conduct Authority. ● December 2014 ● The Mover 31NEWS: ON THE ROAD● The 14-16 age group finalists at the 2014 Young Driver Challenge and (above right) the 11-13 age group finalists.Young teens crownedUK’s Best Young DriversA 13 and a 16 year old are celebrating after beating hundreds of others from across the countryto be crowned the UK’s Best Young Drivers - before they are even old enough to officially drive.Troy Hickling, 16, fromLeicester finished first inthe 14-16 age category andHannah Tripp, 13, fromCheddar in Somerset won the 11-13age group at the national finals ofthe 2014 Young Driver Challenge,held at the Birmingham NEC.They were crowned the overallnational champions after judgesfrom the Institute of AdvancedMotorists (IAM) praised their vehiclecontrol, precise manoeuvres andquick thinking behind the wheel.More than 350 young peopleentered the competition, organisedby Young Driver, the UK’s largestprovider of driving tuition forunder-17s. Troy and Hannah wereamong the 40 who made it to thefinal of the contest - which was opento those aged between 11 and 16.As well as being marked on theirpractical driving skills at one ofYoung Driver’s 33 venues, theentrants were also judged on theirperformance in the GoodyearDriving Academy, an online drivingsimulator which tests youngsters’knowledge of the Highway Code.Hannah and Troy both took homethe top prize of 20 Young Driver“... all this experiencewill obviously be ahuge help when Icome to learn on theroad when I’m 17.”Troy Hicklinglessons, 20 on-road post-17 drivinglessons courtesy of Goodyear, aYoung Driver at School session forthem and their classmates, and £500off their car insurance premiumcourtesy of Young Driver sponsorAdmiral.Hannah said, “It was an amazingfeeling even to be in the final. Tothen learn I’d won my age categorywas just incredible. It was quite achallenging test and we knew thejudges were marking our abilitybased on a lot of different drivingskills and manoeuvres.”Troy added, “It was a great dayand I was stunned to win. It’sreassuring to know I’m doing sowell, and all this experience willobviously be a huge help when Icome to learn on the road when I’m17. I’m looking forward to all myclassmates being able to try out theYoung Driver experience as part ofmy prize.”One of the judges, IAM Directorof Standards Mark Lewis said,“Young people are often labelled asrisky drivers; but Troy, Hannah andall the entrants to the contest haveshown that they can achieve thehighest standards of driving safety.There is a small amount of researchto suggest that those who undertakedriver training at an early age passtheir DVSA test first time. It wouldseem that whilst they may have lesson-road driver training once theyobtain their provisional licence,their attitudes to safe driving remainunchanged by peer pressure.”One mum said her son was nowpointing out her bad driving habitsand particularly encouraging her todrive within the speed limits.YOUR CUSTOMERS’ GOODS MAY, BUTYOU SHOULDN’T HAVE TOThat’s why our tailored insurance solutions are designed aroundwhat you really need as a mover.Discover what our tailored solutions could mean to you todayTel · +44 (0)1273 739 961 |

32 The Mover ● December 2014 ● ON THE ROADWhy wait for cleaner airin London?Central London’s Ultra Low Emission Zone (ULEZ)is due to come into effect in 2020, but the FTA believesthat introducing congestion charge discounts to operatorsof Euro 6 vehicles now, could significantly improveair quality in the capital.The Alternative FuelDiscount was scrapped in2010 and since then theonly discounts availableon the Congestion Charge are forcleaner cars - there are noincentives to encourage investmentin cleaner commercial vehicles.Christopher Snelling, FTA’sHead of Urban Logistics andRegional Policy said, “Businessesare already operating some Euro6 HGVs today, despite the costsinvolved. If TfL provided the rightincentives, we could ensure thatthose vehicles are used sooner incentral London, which faces someof the most difficult air qualitychallenges in Europe.”Snelling added, “Offering adiscount for Euro 6 commercialvehicles could help ensure thatfleets speed up the purchase ofnewer vehicles and move thesecleanest vehicles to the capitaltoday, giving those living andworking in central London manyof the benefits of the ULEZ rightnow. Public authorities sometimesseem to only pursue their aimsvia increased regulation and costfor business. FTA believes thatthere should be a more balancedapproach, with positive measuresto support industry and improvethe quality of life.”● you know what to do?With the first cycle of Driver CPC training now complete,Driver First Assist (DFA), a road safety organisation, haslaunched a programme to train drivers in life-savingfirst aid as part of their ongoing CPC obligations.15 countriesAfricanAnd now, with SenegalCelebrating 17 years ofgold standard serviceacross the continentWorldwide Movers Africa wasthe first international relocationcompany on the continent andremains the industry standardagainst which our competitorsmeasure their performance.worldwidemoversafrica.comDriver First Assist is a notfor-profitorganisationwhose aim is to populatethe UK road networkwith drivers (DFAs) who have beentrained to provide first aid andmanage the scene at road trafficcollisions (RTC), prior to the arrivalof the emergency services. EveryDFA course counts as seven hourstowards Driver CPC training and isuniquely carried out by serving orrecently serving emergency servicespersonnel.DFA founder David Higginbottomsaid: “We have had anoverwhelmingly positive responsefrom drivers who have alreadyattended the course. Our feedbackshows that providing drivers withthe correct procedures when facedwith an RTC, not only gives theindividual a sense of empowerment,but also creates a positive imagefor the industry as a whole.”“RTCs cost the UK economy in theregion of £1.5 billion a year, havehuge impact on delivery schedulesand cause terrible human tragedy.Creating a community of trainedDFAs on our roads will not onlypotentially allow emergency servicesto reopen roads more quickly, butof course can assist immeasurablyin lowering casualty figures.”“RTCs cost the UKeconomy in the regionof £1.5 billion a year,have huge impact ondelivery schedulesand cause terriblehuman tragedy. “David Higginbottom● For more information abouthow you can benefit from thetraining and satisfy the annualrequirements of your Driver CPCgo to: an event coming up?Put it on the online events diary – just e-mail ● December 2014 ● The Mover 33

34 The Mover ● December 2014 ● MOVERS & STORERS REGATTAALLABOARD!Some time ago, the team behind the Movers& Storers Show mentioned to their friends atCurrencies Direct that they wanted to organisea fun and unusual networking event for theindustry. Currencies Direct loved the idea andagreed to support it. A short while later IntelligentTelematics joined the event as sponsors as well,and the first ever Movers & Storers SailingRegatta was born.As a result, on 15 Octoberan intrepid group ofsailors and novices(mostly novices) set sailfrom Port Solent Marina.The forecast was for rain and lots of it butit never really materialised, and onceeverybody got the wind in their hair, theodd shower wasn’t going to ruin the fun.In fact, everybody was much moreconcerned with a) trying not to go for anunscheduled swim and b) trying to winthe races. A total of 34 sailors – includingThe Mover’s very own Steve Jordan –crewed four matching Beneteau F40yachts out of the harbour and into theSolent. With a little help from a Skipperand First Mate on each boat of course.After a morning of sightseeing alongthe beautiful Portsmouth and Isle ofWight coastline and learning a little bitmore about ropes, sheets, winches andtacking, the crews were ready for theirfirst race. The racing was a little confusingfor the novice sailors, as all the boatsseemed to start off by travelling indifferent directions, but by the end theywere all line astern and it was an excitingand close run victory for the red team.A quick breather and a picnic lunchlater, they were off again and fighting pastthe Napoleonic forts and through thesqually showers to the finish line. Thistime the blue team were victorious, withAfter a morning ofsightseeing along thebeautiful Portsmouth andIsle of Wight coastlineand learning a little bitmore about ropes, sheets,winches and tacking, thecrews were ready fortheir first race. ● December 2014 ● The Mover 35REPORT: MOVERS & STORERS REGATTA● The winning team.● Rounding the marker buoy.the reds coming in second.Back at the sailing club everybodywarmed up with tea and cake, andCurrencies Direct awarded bottles ofchampagne to the Blue team who weredeclared the overall winners by the racecontroller (something to do with sailingrules and countback that nobody reallyunderstood).The result was a fantastic day out foreveryone involved. Apart from a couple ofpeople who had a bad case of seasickness(who shall remain forever anonymous).Plans are already being discussed for theevent to come back again next year,bigger, better, and more competitivethan ever. The reds have a score to settle.● Following the leader in line astern.

36 The Mover ● December 2014 ● STORY: FOR COMFORTComfortForA Christmas story,by Steve Jordan.The cat didn’t know what all thefuss was about. It never did. Ithappened just the same everyyear at this time. Humans! Pah!They have no idea.It seemed odd to her that humans, whoin some ways seemed quite intelligentcreatures, did not get it. Every year theywould do the same. They turn their housesinto some kind of playground with baublesdangling from trees (fun to play with butserving no obvious purpose otherwise)and gaudy decorations that usually causearguments when they are being put up.Two weeks later they all come down again.Normal life seems to be put on hold aseveryone is caught up in a frenzy of eating,drinking and pretending to be jolly. Onone particular day, in the middle of thefrenzy, they give each other gifts thatthey usually can’t afford and that nobodyreally wants. The children play alongbecause it seems to make their parentshappy but most of the toys are eitherbroken or forgotten before the day’s out.“They always give me a thing that theythink looks like a mouse for me to playwith,” said the cat. “I go along with itbecause it’s easier that way, but I’m tellingyou now, it’s nothing like a real mouse.”Then there’s the dog. Now, contrary topopular opinion, the dog is not stupid. It isblessed with clear sight, sharp hearing andwonderful sense of smell. It understands.The trouble is, just as with all dogs, it hasabsolutely no memory. Every year it’s asif it’s the first time. As soon as the coloursstart it yaps about and the cat says: “It’sjust the energy. It’s the same as last year.Remember?” But no chance. It gazesskyward, dribbling usually, in absolutewonder. Next year it will be the same oldroutine.The problem is one of cause and effect.The humans seem to think that they buygifts for each other and eat too much tomake themselves happy. But they don’tknow what the cat knows. Any cat willtell you, it’s just not that way around. It’sthe energy that creates fear. It’s the fearthat drives people together for comfort.It’s the comfort that makes them happy.The gifts are just the humans’ way ofmaking sense of it all.The problem is one of cause and effect.The humans seem to think that theybuy gifts for each other and eat toomuch to make themselves happy. Butthey don’t know what the cat knows.“I don’t know where the energy comesfrom,” said the cat. “I’m just a cat afterall. But I can see it, that’s for sure.” Andso could the dog. Some say that monkeyscan too. But humans? Nah! It comes aslights, flashing, fading in and out, blue,green, red, orange, every colour you canimagine. Humans can’t see it, but theyfeel it all right. It’s what they call, for somereason, Christmas spirit. It’s a bit scary,so they gather all their families aroundthem for safety. Though they don’t evenknow they are frightened. Maybe it’s justthe universe telling us all, dogs, cats,monkeys and all living things, evenhumans, that they need to hold each otherclose, just for a while, if only once a year.The funny thing is that humans can seethe energy sometimes too. Occasionally,right up in the north, where days last formonths, they can see it. Maybe that’s whythey think there’s a strange old chap in ared cloak who lives there making toys allyear. Odd, these humans. Always thinkthat everything they don’t understandhas to look like them. Sweet really!The cat is bored already. It’s not evenlooking forward to the mouse thing. Thedog? It can’t remember what happenedlast year but it just hopes that it involvesfood, tennis balls and walks. Nothing elsematters.The humans, they are panicking asusual. It’s just the energy making themfretful. They don’t know why, they justdo it. But it will be alright in the end. Thefamilies will get together. They will hug,wish themselves merry, eat, drink and,before long, the energy will fade. Theyshould then be fine until next year.The cat, meanwhile, looks on. All seeing.All knowing. Well, most things anyway. Itknows what happens, but it doesn’t knowwhy and it doesn’t know why it is alwaysat the same time each year. What it doesknow though, is that the ‘why’ questionis not for it to answer. It is a question thatshould remain. Some things not evencats are supposed to understand. ● December 2014 ● The Mover Registered charity numbers 216401 and SC037717

38 The Mover ● December 2014 ● PRODUCTThe story of the PorterBagBy Ronald Vriend.Over the years I havehelped many peoplemove and one thing Inoticed is that most arenot good lifters, especially when itcomes to heavy objects such ashousehold appliances and the directresult is most often damage to goodsand personal injury. In Amsterdamwe have steep and narrow stairs inour houses which makes carrying awasher even more difficult. As I amreasonably creative I thought of away that would make things easier:this went on to become thePorterBag.I was proud of my idea and I entereda Dutch television show called HetBeste Idee van Nederland. AlthoughI did not win (the programme wassponsored so a sponsored producthad to win) many people had seenthe PorterBag and on social mediathe buzz was out. A big companythat is strong in producing bulkbags for heavy industry,, wanted to produce the bag asthey agreed on the benefit the bagcould bring.So now I had publicity and aproducer, next was a retailer to sellmy bag and that was one of Holland’sbiggest DIY stores, Gamma. ThePorterBag is now sold in over 200stores in the Netherlands.Off course the bag does not makethings lighter: Newton’s law isuntouched! But it does make iteasier and safer, with less chanceof damage. A washer, for instance,has a loose wire and a watertubethat people can trip on, this is nowbeing held together in the bag. Thehandles on the bag keep your handsin one place prevending it frombeing hurt by things like doorposts.It also forces the carriers to holdthe object in an ergonomic manner,is light and foldable into a smallpackage and re-usable. It can alsobe used as a dump bag for rubble.When it was shown to Holland’sbiggest transport union it wasrewarded by being given a place inits book of ergonomic solutions.I am of course very happy aboutits success, but wouldn’t it be greatto see UK movers work with thePorterBag?● Ronald Vriend, (left) demonstrates correct use of the PorterBag.● For more information about thebag you can contact Mr Ivo Haijeat Vriend, Inventor of thePorterBag, the Netherlands.Reach 1000s of moving companies every monthin print and online ... advertise in TheMover.TheMover is mailed to every major moving company in theUK and is read online throughout the world, so if you're sellingproducts or services to the removals industry there's no betterway of getting your message across.TheMover is totally independent, so any reputable companycan advertise whether they're a member of a tradeassociation or not.Contact TheMover today, it could be one of thebest moves you ever make.“Total coveragefor total exposure.”e-mail or call Nikki Gee on 01908 695500. ● December 2014 ● The Mover 39NEWS: PRODUCTJungheinrich launchesrevamped counterbalancedfork liftsJungheinrich has launched the latest addition ofits hydrostatically driven 3s, 4s, and 5s series ofengine-powered counterbalanced fork lift trucks.RECRUITINGSTAFF?By Caroline SeearManaging Director of Red RecruitTales of the unexpectedThanks to a new controlsystem, the trucks havehigh energy efficiency anddeliver top performance,with extremely low fuel consumption.As part of the re-engineeringprocess, the trucks feature a newhydraulic pump which deliversexactly the right amount of oilrequired for the trucks’ operationalhydraulics. In practice this meansan increase of up to 20% in theefficiency of the lift and hydraulicfunctions. In addition, a new enginedesign means the trucks not onlymeet the requirements of the latestEuropean emissions directive, butoffer significantly improved energyefficiency that results in a reductionin fuel consumption of around 8%.To ensure maximum productivitythe trucks’ engine speed increasesautomatically during liftingoperations. Hydrostatic drivetechnology ensures steering andoperational hydraulic operationsare direct, precise and effortless.While five pre-set operatingprogrammes enable the driver● The revamped Jungheinrichcounterbalanced fork adjust the operationalcharacteristics of the truck to suitthe job at hand with the touch of abutton.A new compact mast means thedriver’s field of vision has beensignificantly enhanced too. Compactnesting of sections, optimised hoseand chain guides as well as twoopenings in the crossbar, all improvedriver visibility by up to 85%. Thedesign of the trucks’ control panelgives the driver an excellent view ofthe load and fork tips. A strut-free,safety glass window in the overheadguard affords the operator anunobstructed upward view whenstacking and retrieving pallets, whilethe position of the counterweightensures a clear view to the rear.Craig Johnson, MarketingManager of Jungheinrich UK Ltdsaid, “Hydrostatic drive ensuresexcellent driver comfort and highthroughput rates, especially inintensive operations.”Are you a supplier to the moving industry?Get on The Mover website suppliers directory for FREE.E-mail: business that hasrecruited new staff knowsthat it can be an interestingtime filled with the unexpected.People will turn up with no realidea about what the job entails orthey may have no experience orknowledge of your industry –despite what their CV might say.They may have unrealisticexpectations or lack interest andenthusiasm. And some will bejust plain weird.All of this may involve somebizarre interviews and a string ofrejection letters. On reflection itmay seem like an amusingexperience but it will have alsobeen an expensive waste of timeand you may still be looking forthe right person to fill a key role.Many businesses find that usinga recruitment consultancy helpsthem avoid the unexpected andproves to be a cost effective wayof finding great people to employ.But just as finding the rightperson for your vacancy can be achallenge, choosing the rightconsultancy can be difficult.So what should you be lookingfor? It’s important to choose aconsultancy that has a realunderstanding of your industryand how it works. So look forwell-established consultanciesthat have an impressive client listand who can demonstrate thatthey can deliver results. Talk tothem and see if they speak yourlanguage. Building up a rapportwith your consultant based ontrust and mutual goals will helpensure success.A highly professional consultancywill spend time getting to knowyour business and understandingexactly what you are looking for.They will save you time and moneyby carrying out an extensivesearch to make sure you only seehigh quality candidates who canadd real value to your business.They will use the latesttechnology to identify suitablecandidates and will usecomprehensive screeningmechanisms to make sure thatwould-be employees are genuineand right for you. Above all theywill offer a personal service,working with you throughout theselection process to make sureyou are happy with the waythings are going.So no more wading throughmountains of CVs that seem totell you everything and nothing.Your recruitment consultant willhave done all the ground workfor you and made sure that yourinvolvement in the recruitmentprocess will be purposeful and aA highly professional consultancywill spend time getting to know yourbusiness and understanding exactlywhat you are looking for.good use of your valuable time.So next time you are looking atexpanding your operations, or ifyou just have the odd vacancy tofill then give some thought to whatsort of recruitment experienceyou want. Are you really lookingfor more tales of the unexpected,or would you prefer thereassurance that a professionalconsultant is working tirelesslyto find you the right person foryour business.

40 The Mover ● December 2014 ● PEOPLEBarrie Gilmour joins CrownCrown World Mobility has appointed Barrie Gilmouras the new Head of Sales for the UK & Ireland.He will be responsible fordeveloping new business inthe UK and Ireland whileworking closely with the regionalsales teams to secure long-termgrowth opportunities for thebusiness.“It’s very important for thedevelopment of the business tohave Barrie on board,” said ChrisFogarty, Business DevelopmentDirector UK Ireland & NorthernEurope at Crown World Mobility.“With his extensive experiencewithin the global mobility sector,Barrie will be crucial in improvingour current client portfolio andhelping customers get bettervalue from our services.”Not just inLondon, his previous role as UK SalesDirector for Interdean, Barrie wasresponsible for new businessdevelopment for global and regionalheadquarter companies andmarketing within the UK. Beforethis he headed-up ParagonRelocation’s Business Developmentfunction in EMEA as GlobalBusiness Development Director.● Barrie Gilmour.Bedford BournemouthDunfermline FarnboroughForres Jersey & GuernseyKnaresboroughLancasterLeedsPlymouthPortsmouthSouthamptonSouthseaTelfordWinchesterWe cover the UK inour OWN vehiclesThe White & Co Mystery MoverWhite & Co Ad.indd 1 10/02/2012 13:10● Jerry Trusler with his manager Joanne Reeves.40 years a Gerson PersonJerry Trusler has completed 40 years with Gerson Relocation.Jerry, now 59, marked thestart of his fifth decade withGersons with a long-serviceluncheon at The Butcher’sArms near his Daventry base withmanager, Joanne Reeves, andGerson’s MD, Niall Mackay.Jerry joined the then MichaelGerson Ltd in 1974 when he was just19 after leaving his job as a porter/packer with local firm, Walkers ofNorthampton. Gersons had startedin Daventry in 1972 so Jerry wasone of the company’s first recruits.Jerry said, “I’ve always enjoyed thework here and there have alwaysbeen lots of good people in thecompany to work with.” Jerry workedas porter/packer for seven yearsbefore being promoted to crewForeman in 1983.Jerry said his most interesting jobwas in 2002, moving thousands ofantique, vintage, and modernfirearms for the MoD from the socalled‘Pattern Room’ in Nottinghamto the Royal Armouries Museum inLeeds, where many of the collectionare now on display. “We had policeescorts front and rear of eachvehicle load, and an unarmedofficer in each cab,” said Jerry.In 2005, Jerry was promoted toWarehouse Supervisor. NiallMackay, MD of Gersons, commented,“Jerry is the first one of our staff tosee 40 years with the company. Hiswork over the years has beenfantastic, with a long list of happycustomers to his name. We’relooking forward to his next 40 years.”The company will be paying forJerry to go on holiday to a destinationof his choice in 2015.Steve Wilkins appointedDirector at PickfordsPickfords has appointed Steve Wilkins as Director CorporateServices. In this newly-created role, Steve will be responsiblefor serving the needs of Pickfords’ corporate clients.Congratulations to Ray Inskip from Flame Recruit who was the first outof the hat to correctly identify Brian Jones from Brytor International inlast month’s competition. This time you will all know the happy smilingface of Allen Fan in the background, but who is his equally jolly friend?The winner will receive the much coveted White and Company Redand Black watch. Answers please to spent 20 years withPickfords between 1982 – 2002leading its then internationalExecutive Moving Division andmanaging the international specialistsales team. He left Pickfords tobroaden his experience and joinedHarrow Green as InternationalDirector in 2002. During this periodhe worked with Harrow Greens’International corporate andcommercial clients.Pickfords’ Managing DirectorRussell Start said: “Steve Wilkinswill use his extensive experience tomarket the combined strength ofour business-to-business movingservices. Part of his responsibilitywill be to lead the move managementteams for our corporate servicesdivision, which will include liaisingwith our key partners and overseasagents. The objective is to showcorporate accounts how Pickfordscan work closely with them as astrategic partner to provide anintegrated one-stop service that istailored to their precise needs.” ● December 2014 ● The Mover 43DID YOU KNOW?/PUZZLESWe’ve dug up a fewfacts that we thoughtyou may (or may not)find interesting.The word ‘camouflage’ was first usedduring the First World War. Until then,no single English word could describe this tactic.It is impossible to cry in space (zero gravity).Bats breathe 200 times a minutewhen flying but only ten times an hourwhen hibernating.At any given second, the keyboardspace bar is being hit six million timesacross the world.A lethal dose of caffeine is about50 double espressos.Cockroaches predate dinosaursby at least 100 million years.PuzzlesolutionsI S L A A D D E N D U MN A E A M I IA B D O M E N B A L L SP E P I A A CP U N C H S T R E T C HR A H R E IO R B I T S H A S S L EP E I A S VR E D U C E S S A L V OI T A T I E UA R I E L H U N T E R ST M L M G D LE V E R Y D A Y E S P Y9 2 1 6 7 8 5 3 48 4 6 9 3 5 2 1 75 3 7 2 1 4 8 6 94 6 3 5 8 2 9 7 11 8 9 7 4 6 3 5 27 5 2 1 9 3 4 8 62 7 4 8 5 1 6 9 33 1 5 4 6 9 7 2 86 9 8 3 2 7 1 4 5The total of all the numberson a roulette wheel is 666.The technical term forice cream brain freeze issphenopalatine ganglioneuralgia.Are you asupplier tothe movingindustry?Get on The Mover websitesuppliers directory for FREE.E-mail:

44 The Mover ● December 2014 ● are booked per unit ormultiples thereof, and run for a minimumof 12 months. 1 unit measures30mm (height) x 60mm (1 column).Leatherbarrows• Weekly service • UK based vehicles & crew• UK collection/delivery • Competitive ratesCall Richard on 01202 service toSWITZERLANDevery week• Continuous receiving of full& part loads at all depots• Delivery within four to nineWorking days• Customs clearance service includedCasey’s London Memb No: GO13Contact Tom on 01273 391777email: WORLDWIDE RELOCATION • FINE ART & ANTIQUES SHIPPINGMALTA & GOZORegular groupageevery weekFull destination services020 8832 2222Stephen Morris Shipping Plc, Unit 9, Ockham Drive,Greenford Park, Greenford UB6 I www. &INTERNATIONALSALESDEVELOPMENTMANAGERSREQUIREDBased in South East but with theopportunity to work from home.Basic salary and commission-basedpackages available.Please apply in the first instance tosales@movebay.com1 UNIT ADMONO: £120 PER QUARTERCOLOUR: £150 PER QUARTER ● December 2014 ● The Mover 45MARKETPLACEBELGIUM • LUXEMBOURGGERMANYNETHERLANDS • DENMARKTRADE FULL AND PART LOADSHenneken International MoversWeekly back loads to HollandThe UK Movers Since 1870Worldwide removals • Domestic removals • Office removals • StorageE-mail: ldejong@henneken.nlInternet : www.henneken.nlGoudstraat 512718 RD Zoetermeer, The NetherlandsTelefoon: +31 (0)79-361 13 68Serving all your tradeshipping & storageneeds since 1991Israel» Regular Groupage Service» Full or Part Loads» 15 Day Transit» Full Destination Services» Receiving depot in London...or we collect» Competitive Rates & Great ServiceRussia» Weekly Road Service – 8 Day Transit» Full or Part Loads» Express Transit 8 Days ONLY» Swift Customs Clearance» Full Destination Services» Receiving depot in London...or we collect» Competitive Rates & Great ServiceBritanniaBradshawP O R T U G A LMAINLAND & ISLANDSALL EUROPEWeekly Serviceto/fromPortugalAsk us now!!!Tel: +351 21 923 6550Email: No. D052T 020 8804 7700E Israel@dolphinmovers.comE russia@dolphinmovers.comwww.dolphinmovers.comRegular TradeServices toUNITED ARABEMIRATESDubai, Sharjahand Abu DhabiFull & part loadsMemb No: GO13Contact Justine or Will on01432 377477email:

46 The Mover ● December 2014 ● ITALY AUSTRIA 01732 358900 ‘WHEN SERVICE MATTERS’Situations VacantGuaranteedweekly service toGERMANYevery week• Continuous receivingfrom nationwide depots• Full and part loadsto and from Germany• Dedicated timescalesMemb No: GO13RELOCATIONCONSULTANTrequired for Gloucester baseddomestic and commercial removalcompany. Competitive salary,company vehicle.Apply by emailing your CV Richard on 01509 632850email: german@gbliners.comTake a half-page ad or more and get a free linkto your website on advertisementsE-mail or contact Nikki Gee on01908 695500 for more information or to make a booking.All prices are subject to VAT at the current rate.Overseas subscriptionsThe Mover is distributed free of charge to UK movers. Annualsubscriptions are available in Europe and the rest of the worldat a cost of £100 per year. E-mail orcontact Nikki Gee on +44 1908 695500 to subscribe.Copy datesBooking of adverts: 1st of the month preceding publication.Artwork for adverts: 8th of the month preceding publication.EnquiriesAll enquiries to:Nikki Gee, The Words Workshop,26 Swanwick Lane, BroughtonMilton Keynes MK10 9LD.Tel: 01908 695500; Email: NOTE:Advertising rates cover the cost of advert insertion only.Advertisers should provide their own advertising artwork. TheMover can generate new or amend existing artwork for anadditional charge. All advertising must be paid for in advanceby credit card.For details of advertisingopportunies, please call Nikki Geeon +44 (0)1908 695500or e-mail

Trade SecretsFind out what you can achieve on-line withour trade groupage shipping services,and make sure you’re in the know.We’ve been in the business for35 years and offer frequentsailings on all routes to majordestinations worldwide.We’ll arrange shipment on the vesselpromised and nominate reliable FIDIagents at destination. With depots inLondon, Manchester and Glasgow weoffer a competitive groupage solutionwherever you are located.At Anglo Pacific we understandyour business and will ensurethat your goods are handledprofessionally from start tofinish.Visit our website or simply callour friendly experts andget the facts.Memb No: A026Our Services Money back guarantee in the event of delayed delivery (terms & conditions apply) Continuous receiving in London, Manchester and Glasgow Worldwide LCL, FCL and airfreight services Regular groupage services to Australasia, North America, South Africa, S.E. Asia, Dubai, Cyprus On-line sailing schedule updates and shipment trackingFREEPHONE 0800 707 6093Or visit us at London, Manchester, Glasgow

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