The New Zealand advertising market (NZ$ millions)Historical dataForecast dataNZ$ 2006 2007 2008 2009 2010 <strong>2011</strong> 2012 2013 2014 <strong>2015</strong><strong>2011</strong>-<strong>2015</strong>CAGRTV 640 656 653 578 624 617 665 719 747 815 5.5%Multi-channel 29 31 29 26 24 24 28 31 32 33 7.1%Free-to-air 611 624 618 543 589 581 622 669 690 751 5.0%Online TV 0 1 6 8 11 13 15 19 25 31 22.4%Cinema 10 10 8 6 7 6 7 8 8 8 3.7%Internet (wired and mobile) 65 135 193 214 257 282 340 399 446 496 14.1%Search 13 33 60 78 93 100 119 138 151 167 12.4%Display, classifiedand other internet53 101 133 136 164 182 222 261 295 329 15.0%Radio 269 274 268 236 240 219 242 261 268 275 2.7%Out-of-home 79 78 74 68 69 65 69 76 78 81 3.0%Magazine and newspaper 1006 1035 971 811 783 797 817 842 872 904 2.9%Magazine print 188 194 189 165 169 172 176 181 185 190 2.3%Newspaper print 810 825 760 622 589 594 604 619 636 654 2.1%Magazine digital 0 1 3 3 3 4 6 8 14 17 43.1%Newspaper digital 8 14 19 21 22 26 31 33 38 43 14.1%Total 2069 2186 2167 1913 1981 1986 2140 2306 2419 2579 5.4%Sources: Advertising Standards Authority, <strong>PwC</strong> New Zealand, Wilkofsky Gruen AssociatesKey challenges for advertisersin a new media world1. It is much harder than 10 years ago to deliver a good product,because consumers are better informed, more in control andhave higher expectations. We now live in an entertainment andmedia driven world. We are obsessed with being up-to-date.2. New media is not a substitute for old media like TV andnewspapers. It is adding complexity. It is an ‘and and and’ world.3. It is harder to communicate consistent messages because there aremore channels; customers are more involved and online activityincreases the number of interactions. Customers still expectconsistency from brands.4. Due to the increased availability of information and increasedpower of word-of-mouth, it is even more important to betransparent to your customer.Droga5’s Business Partner, Andrew StoneSocial media platforms such asFacebook allow advertising campaignsto be targeted more effectively, andthere are predictions of huge growth inthis area. New Zealand has 1,846,020Facebook users, 12 the website claims,while according to a Nielsen survey,70 percent of the nation’s internetusers have a Facebook profile,27 percent have visited Twitter and11 percent have a Twitter profile. 13New media increases the power of wordof-mouthendorsement, says Droga5’sBusiness Partner Andrew Stone:“The importance of word of mouth incustomer decision making has increasedby 50 percent over the last couple ofyears, and every year online [socialmedia] is taking a stronger role in wordof mouth.”The key question companiesshould ask themselves, he says, is: “Are[we] dominating the word-of-mouthdiscussion?” 14 Still, reaching an audienceis only one part of the equation.12 New Zealand audience statistics, www.checkfacebook.com, accessed 10 April <strong>2011</strong>.13 ‘1.8 million New Zealanders interacting via social networking sites’, Nielsen <strong>Media</strong> Research, www.nz.nielsen.com, 19 July 2010.14 Andrew Stone, Droga5, to <strong>PwC</strong>, 11 April <strong>2011</strong>.14 <strong>Outlook</strong> | New Zealand <strong>Entertainment</strong> and <strong>Media</strong> <strong>2011</strong>-<strong>2015</strong>
New Zealand has1,846,020Facebook users, the websiteclaims, while accordingto a Nielsen survey,70 percentof the nation’s internet usershave a Facebook profile,27 percenthave visited Twitter and11 percenthave a Twitter profile.APN’s Brett Chenoweth argues thatone of the biggest challenges withsocial media is that you can build alarge audience on Facebook or Twitterbut driving this audience back to youronline platform, where you make yourmoney, is tough. 15Privacy is a concern as social mediabecomes more widespread. TheEuropean Union wants companiessuch as Google and Facebook togive people more control over howtheir online habits are tracked andwhat information can be shared withadvertisers. 16 In New Zealand, pressarticles have focused on privacybreaches, particularly on Facebook;as advertising and social networkingmove to the mobile phone where aconsumer’s location can be trackedthrough triangulation, these concernsare likely to increase.“In outdoor advertising, digital media givesadvertisers more ways to engage and drawaudiences in. Because of this, we’re seeingcompanies which have traditionally ignoredthe outdoor space, such as Foxtel, making useof the dynamics offered by new mediums.”APN’s Chief Executive, Brett Chenoweth15 Brett Chenoweth, APN, to <strong>PwC</strong>, 18 April <strong>2011</strong>.16 ‘People’s right to be “forgotten” online’, Gabriele Steinhauser, The New Zealand Herald, 6 November 2010.New Zealand <strong>Entertainment</strong> and <strong>Media</strong> <strong>2011</strong>-<strong>2015</strong> | <strong>Outlook</strong> 15