4 <strong>The</strong> <strong>Altamont</strong> <strong>Enterprise</strong> – Thursday, May 17, 2012OpinionAnn Knowles’s primaryconcern was for the customerTo the Editor:This letter is in response tothe letter from Christine Plass inthe May 10 issue. It appears thatMs. Plass did not understand oneof the most important qualitiespossessed by Ann Knowles.Ann knew her customers sowell that she knew when to offera program and when a programwould not be in the best interestof the customer. She did not refuseto “best inform her customersat KeyBank.”Ann knew who would benefitfrom a KeyBank program, andwho it would embarrass to beoffered a program for which theywould not qualify. To put it anotherway, Ann’s primary concernwas for the customer, and we allbenefited from her integrity andconcern for each of us.To echo what has been said bypeople who actually know Ann,when you walked into the <strong>Altamont</strong>branch, you saw a friend behindthe counter. Ann has sharedmy family’s joys and prayed forus when we had struggles, andwe have never doubted that shealways did what was in our bestinterest.If you want a concrete exampleof what is wrong with corporateAmerica, you need look no furtherthan this example of Key-Bank’s treatment of a long-termemployee who has integrity andcompassion.Deborah Ronan McKee<strong>Altamont</strong>It is time to sendcorporate America a messageTo the Editor:<strong>The</strong> editorials in the May 10,2012 edition of <strong>The</strong> <strong>Enterprise</strong>concerning the firing of AnnKnowles show the unfortunateattitude of corporate America ingeneral (not just banks). I workin an industry where employeesare not treated well. (I will notgo into details here.)I remember my grandparentshaving trouble with KeyBank butI do not remember the nature ofthe problem, some years ago.A great alternative is rightdown the road in <strong>Altamont</strong>. Itis the State Employees FederalCredit Union. I am almost surethat anyone can join. You donot have to be a state employeeto join. <strong>The</strong>y have any serviceyou need. You are treated withrespect.I urge all KeyBank customersin the area (not just <strong>Altamont</strong>)to switch to SEFCU.SEFCU also has offices onWestern Avenue and in Slingerlands.It is time to send corporateAmerica a message any waywe can.(I am referring to those corporationswho treat their employeespoorly and give poor customerservice.)Does anyone have a storyabout a corporation that treatsemployees well and gives greatcustomer service?I do — my car dealer. That’s astory for another time.Lewis P. Brown<strong>Altamont</strong>Caregivers’ cornerAttention all golfersBy Regina DuBoisCommunity corespondentPlease join Community Caregiverson Monday, June 18, andTee It Up at our eighth annualgolf tournament. <strong>The</strong> event isreturning to Orchard Creek GolfClub in <strong>Altamont</strong>.<strong>The</strong> format for the tourney isa scramble with men’s, mixed,and women’s divisions. New thisyear, PGA professional ScottBrennan will be showing off hisgolfing skills in a game called,“Beat the Pro.”Other contests include “longestdrive” and “closest to the pin”for both men and women and“hole-in-one.” Orange Motors,Northway 8, and Price Chopperare once again sponsors of thehole-in-one prizes.<strong>The</strong>re will be drawing prizesand a live auction. Some of theitems in the auction include: aframed and signed photographof Arnold Palmer, a framed andsigned photograph of DerekJeter, four tickets to a Yankeesgame, and a signed baseball byPhil (Scooter) Rizzuto. All havecertificates of authenticity.A big thank-you to our sponsors:Adirondack EnvironmentalServices, Inc.; State EmployeesFederal Credit Union; BlaschPrecision Ceramics; Omni; TimesUnion; and Wells Fargo Advisors.<strong>The</strong>re will be a shotgun startat 9:30 a.m.; registration startsat 7:30 a.m. <strong>The</strong> cost per player is$135, which includes golf, a cart,a box lunch, cocktail hour, and adelicious chicken-and-rib dinner.New this year,PGA professional Scott Brennanwill be showing off his golfing skills in a game called,“Beat the Pro.”<strong>The</strong> deadline for players is June4. Tee signs are also availablefor $100.Community Caregivers holdstwo major fund-raising eventsa year. Proceeds from the golfouting go directly to supportprograms that enable individualsof all ages to maintain theirindependence, dignity, and qualityof life within their homes andcommunitiesFor additional information,call 456-2898 or check the websitewww.communitycaregivers.org.<strong>The</strong> Old Men of the MountainDo modern suburbanites and urbanitesknow where their food really comes from?By John R. WilliamsOn Tuesday, May 8, the OldMen of the Mountain met at theChuck Wagon Diner in Princetown.In front of the restaurantin one of the parking spaces wasan old Thunderbird car; it lookedlike it was circa 1962.Parked along side this bird wasa Honda Accord. <strong>The</strong> Thunderbirdmade the Honda look small— just the hood of the T- birdwould make two of the Honda.“How things have changed,”one OF said.Those who are familiar withSchoharie <strong>County</strong> and the Hilltownsof the southwest corner of<strong>Albany</strong> <strong>County</strong> know that mostof this geography is farmingcountry (or was farming) in <strong>Albany</strong><strong>County</strong>. Currently, <strong>Albany</strong><strong>County</strong> is not farm friendly.According to the OFs, <strong>Albany</strong><strong>County</strong> wants all the land in thecounty turned into building lotsand taxed as such.One OG said, “Ask a kid in thecity where milk comes from andthey will say the grocery store.”This OG added that he was nottalking about some 5- or 6-yearoldeither. <strong>The</strong> OF went on to saythat, if you ask where does milkreally come from, these kids don’thave a clue, and this includeseggs or cheese, even the cerealin the box — no clue.This, the OF rationalized, carriesover into adulthood wherefarms are just something outthere with red barns, green grass,white fences, and a horse or two.<strong>The</strong> grocery store will alwayshave milk, eggs, and bread, tothose types of thinkers.All the land should be turnedinto malls, gas stations, golfcourses, and ball stadiums sothen they can have their playgroundsand places to obtain gasfor their vehicles on their way tothe next rock concert.<strong>The</strong> OF said, “We need a lotmore of the ‘No Farms, No Food’signs and bumper stickers.”One OF added that schoolsallow part of their budgets forhauling kids to ball games, andfield trips to museums, and artgalleries. <strong>The</strong>se are well andgood, even necessary, but this OFthinks they should include fieldtrips to working farms as partof the itinerary, becauseif the attitude on farmingand farms continues, thiswhole country is going tobe in a ton of trouble.Changing timesAll this was precipitatedby the report of one OFthat he noticed some plowingbeing done on the flatsin Middleburgh, and outRoute 30 towards Gilboa.He commented on the newertractors with four-wheel driveand how big they have become.This OF said these tractors goalmost as fast as the cars on thehighway while pulling at least afive-bottom plow.One OF mentioned how theOGs would look at a 10-acrehayfield and get ready to dropthe 6-foot hay-cutter bar behind aFordson tractor with a sibling, orin some cases the OF would be onthe mower while his father wason the tractor. <strong>The</strong> one unfortunateenough to be on the mowerwould get ready to drop it downfor the first cut and a real longday in the sun. <strong>The</strong> OF said youknew you were going to be therefor a while.Another scenario was plowingthe same 10 acres with a FarmallH and a two-bottom plow. Thatwas big time then.Today’s equipment will havethe 10 acres done in a coupleof hours. Times, they are achangin’.— Photos from John R. WilliamsCows still eat grass, but farm machines sure have changed.Compare the old way to plow, above, with the new way, below.Sponges or sieves?This talk about new and oldways of doing the same thing ledto some interesting conversationabout what happened to all theadvancements made in the earlyGreek, Roman, and Turkish rule,with all the improvements madein the Coliseum, like toilets; efficientcrowd control; creativelighting and the like.Highways that were built then“Ask a kid in the citywhere milk comes fromand they will say the grocery store.”are still in service today. <strong>The</strong>ancients had natural air-conditioningusing water evaporationand the use of light and dark toreflect and absorb heat.Where did all this knowledgego? We learned about the DarkAges in school but where did allthis prior knowledge go? None ofthe OFs could remember.Maybe we were taught it butat that time not only were ourbrains sponges, but they werealso sieves, so collectively theOFs at our table had the sievesworking at the same time.<strong>The</strong> OFs mentioned mud roads;how the streets were the bathrooms;dark, dank castles; andmud houses with straw roofs werethe norms in the quote “DarkAges” — even the plague.One OF brought up the factthat we know all about Spartacusand how he died and we alsoknow a lot about the people inearly times like from 800 B.C.on and Rome evolving into arepublic.What prompted the loss of allthis knowledge?One OF said he knew about thepolitical side and the downfallof Rome and the OF added hebelieves that the United Statesis headed that way now, but, asfor the technical side, this OFdidn’t have a clue.<strong>The</strong>re it is — that sieve workingagain.Referencing the outhousesof a few weeks ago, oneOF mentioned that theconcept of current toiletsis no different than theones in the Coliseum inRome. Where did thisknowledge go in the DarkAges?Hippocrates around480 or 490 B.C. namedcancer and some othernames of diseases thatare still used today, but theEgyptians had cancer nailedaround 1500 B.C. and evensome crude treatments to killthe bad cells.Where did this informationall go so that now we have tostart over? <strong>The</strong> OF’s were wondering.One OG asked, “How come weknow more about people wholived thousands of years ago andnow I can’t trace my grandfatherback more than four or five generations?”A different OF asked, “Wheredid all those records go?”Those OF attending the breakfastat the Chuck Wagon Dinerin Princetown and wondering ifthey were really there were: RobieOsterman, Glenn Patterson,Mark Traver, Jim Heiser, RogerShafer, Gary Porter, Mace Porter,Jack Norray, John Rossmann,Frank Pauli, Bob Benac, Art Frament,Harold Guest, Ted Willsey,Harold Grippen, Gerry Chartier,and me.
<strong>The</strong> <strong>Altamont</strong> <strong>Enterprise</strong> – Thursday, May 17, 2012 5OpinionCommentaryIt feels good to fix somethingrather than just throwing it outBy Frank L. PalmeriEvery now and then I get on aroll and try to clean up a mess ortwo. Clutter is something manyof us deal with; we just have toomuch stuff is the basic problem.How to get rid of it all — donations,a green Dumpster, battingpractice — is the big question. Iwish there were an app for that.This time, I was cleaning upin the basement workshop area,and I came across an old SearsCraftsman 3/8-inch electric drill.I’m pretty sure this is one of theoldest drills I own.I don’t remember where orwhen I got it, but I know I used touse it a lot. Notice I said used to,as it was missing its chuck, andit made a nasty, growling noisewhen you pressed the trigger.Still, I couldn’t just throw awayan old friend like this drill. We’vebeen through too much together.This reminds me of my buddy.His wife at the timecomplained that, whenhe went to mow thelawn, he’d often spendso much time fixingthe mower that hewouldn’t get any mowingdone.This is exactly whathappened to me. HereI was supposed to bede-cluttering, and insteadI’m now workingon an old, beat-up drill.Oh well. Keeping stuffout of the landfill is agood thing if you cando it without too muchtrouble.I took the drill apartand quickly found outthe source of the growlingnoise; the cheap, bushing-stylebearing that the manufacturerhad used at the rear of the drillwas shot.Had this had been a betterbrand or a “professional” model,this would have been a sealed ballbearing and would have outlivedthe motor, but you get what youpay for. At least now I knew whatparts I needed to get: the bearingand a new chuck.Center is gone<strong>The</strong>re used to be a Sears repaircenter around here. That wasgreat because you could bringyour old tools and things in andthe center staff could bring themup on the computer. Usually, theycould figure out what you needed,and many times they had the partright there; if not they could getit shipped to you easily. Whatgreat service.Since that store closed, it’s notbeen the same. Now all you’re reallyleft with is going online andtrying to find the parts yourself.I worry about some of the oldtimerswho don’t do computersbut still need parts for theirtools. Let’s hope they have kidsor grandkids to help out.I found what I needed on theSears website, and get this — thebushing was $2.99, but the shippingwas $7.99. Ouch!My plan was to buy a goodused chuck at the used toolstore, so all I really needed fromSears was the bushing, but giveme a break — the shipping wasridiculously expensive for such asmall part that could easily fit inan envelope.So I called them, hoping to geta break on the shipping, and toSears’s credit, I got a live personright away. I asked if Sears couldship the part to one of the localI couldn’t justthrow awayan old friendlike this drill.We’ve beenthrough toomuch together.stores and I could pick it up there(the old Sears store did this) butshe said they don’t do that anymore.Sigh.So I bit the bullet and orderedthe bushing and the chuck fromSears. At least that way, the partswould be more than the shipping.That made it hurt a little less.About a week later, I got theparts, reassembled the drill, andit works like new — hooray. Ofcourse, I have other drills, and, ifI’d waited for the next sale, I couldprobably have gotten a nice newone for not much more money, butthat’s not the point.<strong>The</strong>re are fewer and fewer userrepairablethings these days. Itjust feels good to fix somethingrather than throw it out.Now this drill is probably atleast 25 years old. Sears, I’m sure,is under no obligation to stockparts for it anymore.Still, it used to be so nicewhen Sears had thebig parts depot storehere. I wonder howmuch business it losesbecause the depot’snot there anymore.In Sears’s defense,it used to be the mainplace to buy tools,but now there is somuch competition,from home centers,cheap import stores,and the Internet, thatSears must have runthe numbers and determinedit was betterfor it to close thestore.But old-timers likeme, and I’m sure manyothers, still wish itwere there — like the old WallaceArmer store in Schenectady. Youcould get stuff to fix anythingthere. How I miss that place.Shocked<strong>The</strong> other day, my Sears Craftsman3/8-inch ratchet broke. Ibrought it into Sears, expectingto turn it in and get a new onelike I’ve done in the past.This time, I was shocked, as,instead of getting a new one, Iwas handed a rebuilt one.This apparently is Sears newpolicy. Though the rebuilt wrenchworks — the innards have beenreplaced — the body of the wrenchlooks like somebody beat on itwith a hammer or worse. I nevertreat my tools like this so it disturbsme greatly.<strong>The</strong> whole point of buyingCraftsman, forever, has beenthat Sears would replace brokentools for free. Now this policy, atleast for ratchet wrenches, haschanged.Conversely, when I brought ina set of locking pliers that broke— the spring was missing — theygave me a new one without flinching.Go figure.I, for one, hope that we’ll alwayshave local Sears stores to buyfrom. <strong>The</strong> quality is good and theytreat you right. I usually do allmy Christmas shopping there aswell. Where else can you get goodhard stuff like tools and lawnand-gardenequipment, while atthe same time getting some niceclothes for your wife? Gotta loveone-stop shopping. I even missthe big fat catalog.My rebuilt drill works, and myrebuilt ratchet, though it’s ugly,works too, and I got some brandnewlocking pliers, so all in all Iguess I’m doing OK. Now back tode-cluttering the basement.www.CDYMCA.org • 518.456.6929Turn laundry dayinTo laundry hourVoorheesVilleLAUNDROMAT12 South Main St.open 6 AM – 11 PM every DaySoft Water • Parking • CleanBut most importantyou can learn to save a life, with CPR!CAMP NASSAUGuilderland, NYKids build confidence,self-esteem and lastingfriendships at camp.• Register today!• Rt.155 South of Western Ave.• Bussing available.JOIN US!Camp Open HouseSunday, May 201 – 3PMHILLBILLYBOB’S GARDEN“Mountain Grown”Vegetable PlantsBedding PlantsHanging BasketsHerbs1085 Switzkill Road • Berne, NY 12023872-2534May 1 – July 3Tuesday – Sunday, 9 a.m. – 6 p.m.CLOSED MONDAY
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