ETAS 29th AGM and Convention SupplementAnnual Committee Reports: The Year in ReviewTEACHER DEVELOPMENTCHAIRREPORTETAS Teacher Development has seen a year<strong>of</strong> change and is facing a year <strong>of</strong> challengeahead. I took over the position <strong>of</strong> TeacherDevelopment Chair from Stephanie Wimmerat the beginning <strong>of</strong> 2012. I would like tothank Steph for her work in the positionand for organizing the programme for twosuccessful SIG Days in 2010 and 2011.She also started the ball rolling for the2012 programme, for which I am grateful.We have welcomed four new SIGCoordinators: LeAnn Barnes for YoungLearners, Ian Sowers and Bianca Müllerfor Drama & Literature, Neil Bullock forExaminations, Testing & Assessment,and Christina Kwok, who has started anew Cross-Cultural SIG and is the SIGCoordinator in charge. We’re really lookingforward to developing this new SpecialInterest Group. A big thank you to theprevious SIG Coordinators, Nina Blaettler,Gillian Eames, and Joy Cosslett.I would also like to thank the SIGCoordinators, Local Organising Committee,and all the volunteers who organized ahighly successful SIG Day in Zug in 2012.This leads me to our biggest change for<strong>2013</strong>. The SIG Day is being revamped andrenamed, and we are looking forward to ourfirst Pr<strong>of</strong>essional Development Day whichwill take place in Baden in September. Wehave taken on feedback from past eventsand look forward to running a successfulPr<strong>of</strong>essional Development Day this year,one that will be even better than our pastsuccessful events.One <strong>of</strong> the challenges facing ETAS is havingenough volunteers to run our events. Manypeople have been volunteering for severalyears and would like a break. We hadtrouble finding a venue and forming a LocalOrganizing Committee for the Pr<strong>of</strong>essionalDevelopment Day but were able to form anEvents Subcommittee and were relievedand happy to say we could go ahead thisyear. As well as needing help to ensurethe future <strong>of</strong> the Pr<strong>of</strong>essional DevelopmentDay, some SIG Coordinator positions havebecome or will soon become vacant.So please consider taking on a role,small or large, in helping us to keepthis important part <strong>of</strong> ETAS alive.Currently the School ManagementSIG Coordinator position is vacant.Your feedback, suggestions, andnew ideas are always welcome.Cindy StiegerTREASURERREPORTETAS ended the Fiscal Year 2011 - 2012year at breakeven. The marginal positiveresult was due to the recuperation <strong>of</strong>CHF 4,400 that had been reserved forZürich cantonal taxes but subsequentlynot needed. Thus, compared to the 2010 -2011 pr<strong>of</strong>it <strong>of</strong> CHF 11,500 CHF, adeterioration in the ETAS financial situationwas underway.As the first half <strong>of</strong> the Fiscal Year 2012 -<strong>2013</strong> year progressed, a noticeable fall inrevenues persisted. As against theprevious year, ETAS revenues went downby 10% and as <strong>of</strong> 31st December 2012stood at CHF 209,000 as compared toCHF 233,000 a year ago.Although ETAS has sufficient reservesto cover any 2012 - <strong>2013</strong> deficit, theCommittee is reviewing means <strong>of</strong> increasingrevenues as well as streamlining the ETAScost structure in order to balance theBudget for the 2014 - 2015 Fiscal Year.Much <strong>of</strong> the falling revenue is explainedby a declining membership. Individual andassociate members declined by nearly11% and individual memberships by 6%compared to a year ago. Individualmemberships are down 37% over thelast 10 years.As an ancillary endeavor, the Committee iscollecting members’ birth years in order tounderstand better the age pr<strong>of</strong>ile <strong>of</strong> theETAS membership. Understanding themembership age structure is a key elementin the longer-term strategic planning for the<strong>Association</strong>. With 65% <strong>of</strong> the membershipcovered at the end <strong>of</strong> 2012, here is theage distribution pr<strong>of</strong>ile using the base year<strong>of</strong> <strong>2013</strong>:ETAS Membership 2012-<strong>2013</strong> Age DistributionAge Category20 - 2930 - 34Members822% Dist1%3%% Dist Grouped11%35 - 39 40 6%40 - 44 67 10%45 - 49 89 14%24%50 - 5455 - 5912113619%21% 53%60 - 64 89 14%65 - 69 49 8%70 - 90 29 4%12%TOTAL 650100%WEB CHAIRREPORTThe ETAS website carried on with thesame infrastructure as the previous year. Itcontinues to be a team effort. Many thanksto Hazel Trepp (Regional Coordinators andevents), Cindy Anderson (links), andAntoinette Breutel-O’Donoghue (who tookover the Job Board at the beginning <strong>of</strong> theyear) for their great efforts and the timethey devoted to the task. Our Administrator,Corinne Tschumi, continued to providetremendous support throughout the year,and made the website a good deal betterthan it would otherwise have been.Feedback on the site has remained verypositive to date.Our survey application was again usedto collect feedback on the AGM andConvention and SIG Day 2012. ETASE-News, the monthly electronic newsletter,was sent out during the year, with atwo-month break in the summer (no E-Newsin July and August) and a one-month breakat Christmas (no E-News in January).After more than four years as Web Chair,I am now handing over to Hansjoerg Stieger,who I am sure will keep the quality <strong>of</strong> thewebsite very high. I have gained a lot fromrunning the ETAS website and am verysatisfied with how it has developed.I wish Hans-Jörg every success.Site use statistics are available on request.Steve LanderRaymond Rogers24 ETAS <strong>Journal</strong> 30/2 <strong>Spring</strong> <strong>2013</strong>
PlenariesPLENARYMess and DifficultyA D R I A N U N D E R H I L LThis is a summary <strong>of</strong> some <strong>of</strong> the mainpoints from my plenary talk Mess andDifficulty, given at the ETAS AGM andConvention in Sierre/Siders on 26thJanuary <strong>2013</strong>, in which I explored threeinterrelated themes:1. Russell Ack<strong>of</strong>f’s distinction betweenDifficulty and Mess2. Overcoming systems blindness andlearning to ‘see’ systems3. Qualities <strong>of</strong> (post-heroic) leadershipnecessary to embrace systemicintelligence.Russell Ack<strong>of</strong>f was a systems thinker,interested in how complexity impacts onsocial systems. Like Donald Schön, withwhom he cooperated, he had experience incity planning, and planners, like architectsand engineers, face both hard problems,like erecting buildings and bridges, ands<strong>of</strong>t problems, such as how thesestructures impact on human life.Difficulty and MessIn 1974 Ack<strong>of</strong>f proposed his distinctionbetween Difficulty and Mess. A Difficulty hedescribed as a fairly clear-cut, containedproblem. It is explainable and capable <strong>of</strong>resolution within current thinking andtechnology. We may even know what theanswer will look like. When it is solved, thedifficulty will be more or less extinguished.A Mess, however, is extensive, boundaryless,high in uncertainty, and contains manydifferent and changing variables. Everythingis interconnected. Thus it is ambiguous,resists definition, has no single correctview, nor any tidy fix. The aim can only beto adapt and improve the situation, ratherthan to attempt to ‘solve’ it. According toAck<strong>of</strong>f, “every problem interacts with otherproblems and is therefore part <strong>of</strong> a set<strong>of</strong> interrelated problems, a system <strong>of</strong>problems. I choose to call such a systema mess” (1974).As an example, take the building <strong>of</strong> a bridgeas a Difficulty. It is within current thinking;we know ‘what it looks like’, and we knowwhen it is finished. The technology isavailable, and even if I can’t build it myself,I can find someone who can. However,whether to build the bridge is a s<strong>of</strong>tproblem that changes even as you workwith it. Trying to factor together the benefitsand downsides <strong>of</strong> the multiple impactsit will have on people, communities,landscape, traffic, roads, ecology, boating,economy, and so on constitutes a Mess,further complicated by the unintendedconsequences created by the solutions.People and their viewpoints are part <strong>of</strong> aMess; in fact, “where there are humansthere’s mess.” The class you teach is aMess, and so is your school, and probablymost <strong>of</strong> your personal affairs. But note thatpart <strong>of</strong> the beauty <strong>of</strong> Ack<strong>of</strong>f’s use <strong>of</strong> theterm ‘Mess’ is the absence <strong>of</strong> the usualnegative connotation. It just describes afact. It’s OK to be in a mess, and in fact ifyou’re alive, that’s what you’re in.The point in all this is not that Mess itselfis a problem, but the tendency to see aMess and to mistake it for a Difficulty. Toattempt to ‘solve’ a Mess as if it were aDifficulty – THAT’S the problem. And thereason it’s a problem is that if you have asystem improvement that improves partstaken separately, you can be sure that thesystem will not be improved. If you createsolutions inside the box <strong>of</strong> your perspective,you will be simultaneously oblivious <strong>of</strong> thefurther problems your solutions createoutside your box. Systemic Thinking is adiscipline that has been developed overthe past 50 years to make the full patternsclearer, to see connections and relationshipsrather than isolated entities, and to seehow to change them effectively. This hasinfluenced organisational thinking in anumber <strong>of</strong> ways, one <strong>of</strong> which has beenthe formulation <strong>of</strong> the idea <strong>of</strong> the learningcompany, or learning school, or team.Learning organisationA learning organisation is one in which allactivities are carried out as conspicuouslearning, and the organisation facilitatesthe learning <strong>of</strong> all its members while atthe same time, and through that learning,continuously transforming itself (Pedler &Aspinwall, 1998).Thus learning itself is a way <strong>of</strong> gettingthings done. The activity <strong>of</strong> learning yourway into a situation has the potential tochange the situation itself. Here is anillustrative quiz that could get you andyour colleagues talking about how openyour own school/college/department is tolearning. Give yourself 3 if your school isjust like that, 0 if it is the opposite, and1 or 2 if in-between.1. It’s easy to get people to listen to andexperiment with new ideas andsuggestions.2. Making mistakes is part <strong>of</strong> learning.People can be open about it. It is notcareer-limiting.3. Staff members <strong>of</strong> all ranks give eachother plenty <strong>of</strong> quality feedback fromabove, below, sideways.4. Everyone is involved in discussing schoolpolicies before adoption.5. People in one department know whatpeople in another department think andneed, and they help each other.The point here is that you have to stopthinking <strong>of</strong> learning as an individual activityand see it as only meaningful whenconnected up, as an organisationalproperty, a system property. Such questionscan start conversations that help people to‘see’ the system they are part <strong>of</strong>. Learningto ‘see’ systems is not quickly explainedor learnt from a book but from our daily lifeusing some disciplined way <strong>of</strong> learningfrom experience. So here’s a favouritelearning mantra <strong>of</strong> mine, for learning fromexperience. It is a portable form <strong>of</strong>experiential learning cycle, and goes like this:The Mantra: See what’s going on.Do something different. Learn from it.See what’s going on: in yourthinking/feeling/sense making, in youractions, and in your impacts on others(e.g. as a teacher in class). Develop ways tomake your actions visible, to see how youchose what to see, to see the multipleperspectives in any situation. And to seethat you are part <strong>of</strong> the system you observe.Do something different: if you discern apattern in your actions, try doing somesmall thing differently, not to do it better,but to see better what’s going on. By‘doing different’ you prod the system andit pushes back and begins to reveal howit works. There are essentially three waysto do something different:1. Do something you don’t usually do2. Refrain from doing what you usually do3. Do what you usually do but watch itmore observantlyLearn from it: this means reflect on yourseeing and doing. What provisional insightsdoes it afford? Talk to different people aboutit, value their different perspectives, takethese insights back into your next seeing(Step 1) and doing (Step 2) and test themout. An organisation with a learning ethoswould encourage everyone in it to engagewith this mantra, especially in the smallthings that make up a lesson or a staffmeeting. This mantra could also be acentral part <strong>of</strong> staff training, annualappraisals systems, Continuous Pr<strong>of</strong>essionalETAS <strong>Journal</strong> 30/2 <strong>Spring</strong> <strong>2013</strong> 25