ARRANTY•WARRANTY•WARRANTY•WARRANTY ... - HPI Racing UK

Important InformationIt is the parent or guardians responsibility to ensure minors receive appropriate guidance andor supervision (depending on their ability) when using or working on this product.If you have problems with this product, for whatever reason, it is the user’s responsibility tostop the car, investigate & correct the problem before further damage occurs.1 THIS IS A HIGH PERFORMANCE SOPHISTICATED MODEL & SO SHOULD BE TREATED WITH CARE & RESPECT.• The manual included is comprehensive and gives all the information required to operate the product.• A full step-by-step build manual & exploded drawing is included in this kit to aid maintenance, upgrades & repairs.• HPI Europe offers a “GETTING STARTED” video guide to further help with getting the most from your car.2 EVERY EFFORT HAS BEEN MADE TO MAKE THIS CAR AS STRONG & DURABLE AS POSSIBLE, HOWEVER DUE TO ITSPERFORMANCE LEVEL, IT IS STILL POSSIBLE TO BREAK OR DAMAGE PARTS THROUGH CRASHING OR EXTREME USE.• Some parts do wear out in time (transmission parts, brakes, tyres etc) and is normal; the wear rate is dependent on type and frequency ofuse.• All parts for this car are available to be purchased separately, or as small sets, to allow you to get years of fun from your model.• As the body shell protects other vital parts of the car, always run the model with the body shell in place (except for breaking in the engine).It’s possible to start Nitro and petrol cars with the body in place.3 ENSURE NITRO AND PETROL POWERED CARS HAVE ADEQUATE COOLING, REFER TO THE BODY TRIMMING INSTRUCTIONS.4 THE USER IS RESPONSIBLE FOR OPERATING IT SAFELY IN ACCORDANCE WITH THE CAUTIONS IN THE INSTRUCTION MANUAL.• The user must choose the right place to operate the model. (See guidelines in the front of the manual)• The user must inspect the model before operation to prevent problems. (See guidelines in the front of the manual.)• The user is responsible for using the correct, batteries, fuel, glues, paints, chargers & any other, tools, accessories or materials required tooperate & maintain this product. It is the responsibility of the user to follow the manufactures guidelines &/or precautions for ancillaryproducts.• The user is responsible for using the correct fuel, this is essential for nitro and petrol powered models.5 RUNNING THIS MODEL IN ADVERSE WEATHER CONDITIONS NECESSITATES MORE FREQUENT MAINTENANCE, SUCH ASCLEANING AND RE-APPLICATIONS OF GREASES & OILS.• Salt water is especially corrosive.• Water in the transmitter or receiver can cause the model to go out of control, which normally causes damage to the model.• Avoid running your model through standing water.• Water in a nitro or petrol engine can cause hydraulic lock up (if drawn into the cylinder) leading to engine failure.• Electronic speed controls, on electric powered models, are especially vulnerable to water.• Water ingress almost always causes damage to electronic equipment and should be avoided.HPI, its distributors or retailers shall not be responsible for any loss or damages, whether direct, indirect, incidental or consequential,arising from the use, misuse or abuse of this product and any accessory or chemical required to operate this product.FOR FURTHER INFORMATION INCLUDING TROUBLE SHOOTING & REBUILD WALK THROUGH GO TO:www.hpi-europe.com2

Two Year Component WarrantyHPI staff have decades of experience of these cars and each product has been thoroughly tested in all conditions prior to launch, there aremany quality checks during production & assembly, also the product is delivered in a weight checked factory sealed and serial numberedbox.The components of your HPI products are warranted to be free from defects in materials and workmanship for a period of 2 years fromdate of purchase.In the event of any defects occurring in materials, workmanship or assembly of your product we will gladly repair or replace the defectcomponent(s) at our discretion.If a defect in materials, workmanship or assembly is found BEFORE the product has been used, we will be delighted to exchange the entireproduct, assuming that the product is returned complete & in good condition in its original packaging. Your retailer is likely to require areceipt as proof of purchase.We do not operate a new for old warranty once the car has been used.Once the car has been used/operated, we operate a component level warranty; we will gladly repair or replace the defect component(s) atour discretion.NOT COVERED BY WARRANTYCrash damage.Component failure or premature wearas a result of crash damage.Lack of maintenance, improper use orabuse.Normal wear and tear.Worn-out brake disks, brake shoes, driveoutputs; drive shafts, gears, bearings & belts.Water damage or problems resultingfrom water intake.Pull start mechanismsPull starts should only be pulled around20cms & cannot withstand vigorous overpulls.Clear body shells once they have beenpainted.Pre-painted bodies once they have beenused.HOW TO CLAIM AGAINST YOURWARRANTYFor warranty claims contact your supplyingretailer/dealer. You will need a copy of yourdated sales receipt for the product. (Do notsend or lose the original)DO NOT return product to HPI or yourdistributor without prior approval from HPIor its distributor.DO NOT return the product in full, you willonly need to return the damagedcomponent. You will be instructed what toreturn, if anything. Any returnedcomponents should be accompanied by awritten description of the problemencountered together with your detailsincluding a daytime telephone number.Please note: Under no circumstances sendyour car with fuel in the fuel tank, fuel linesor engine.Please note: Any returned product, whichis inspected by our service centre and isfound to have an invalid warranty claimmay be subject to an inspection andhandling fee before it can be returned.Any repairs made to the product resultingfrom neglect or misuse will be charged(parts and labour) before work commences.In many cases it is faster & more costeffective for the user to fit replacement parton the car so we withhold the right torequest this of the user.HOW TO CLAIM AGAINST YOURENGINE WARRANTYFor engine warranty claims contact yoursupplying retailer/dealer. You will need acopy of your dated sales receipt for theproduct. (Do not send or lose the original)DO NOT return engine components to HPIwithout prior approval from HPI or itsdistributor. The supplying dealer or the usermay be requested to return the engine toHPI or its distributor for professionalinspection. The engine must be returnedwith a written description of the problemencountered together with your detailsincluding a daytime telephone number.NOTE. The engine must be returned withthe following items. Crankcase, crankshaft,piston, sleeve, connecting rod, cylinderhead, complete carburettor and pull startermechanism.Do not return the following: Clutch, aircleaner, manifold, or exhaust pipe.Please note: Any returned product, whichis inspected by our staff and is found tohave an invalid warranty claim may besubject to an inspection and handlingcharge before it can be returned.Any repairs made to this product resultingfrom neglect or damage arising frommisuse will be charged (parts and labour)before work commences.HPI, its distributors or retailers shall not be responsible for any loss or damages, whether direct, indirect, incidental or consequential,arising from the use, misuse or abuse of this product and any accessory or chemical required to operate this product.FOR FURTHER INFORMATION INCLUDING TROUBLE SHOOTING & REBUILD WALK THROUGH GO TO:www.hpi-europe.com3

By now you’ll be wanting to get out there and run your new HPI purchase, before you do let us direct youto some valuable information available from the multilingual www.hpi-europe.com web site which isupdated daily. The information below can be accessed through the “SUPPORT“ section of the HPIwebsite at any time and is provided to assist you with running and maintaining your model or learningmore about this great hobby.From everybody here at HPI Europe we hope you havegreat fun running your new model.Knowledge BaseAll of our HPI FAQ and product specification related Questionsand Answers can be found here. Search by product, category,keywords, or phrases. If you can’t find the answers in our ‘Findan Answer’ section then ask a question directly to one of ourtechnical support staff who will post a response directly to you.HPI Forum:The RC Forum is a community of people who useHPI equipment. Feel free to drop in and get someadvice from people who use HPI Cars.WalkthroughsUse these to guide you through many aspects of maintaining andimproving your RC Car.HPI Europe Ltd, 21 William Nadin Way,Swadlincote, Derbyshire, DE11 0BB, EnglandUK Distributor:Mirage RC Enterprises:19 William Nadin Way,Swadlincote, DerbyshireDE11 0BB, England(01283) 226570WAR-UK-002