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QS Global 200 Business Schools Report 2012 - International ...

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Operations management<br />

An MBA specialization in operations management<br />

looks at the underlying concepts of the production<br />

and operations function of an organization, and<br />

are generally divided into two areas – the study of<br />

service operations, and manufacturing or production<br />

operations. This may encompass study in the following<br />

areas: design-related activities that form the function<br />

of a particular operation; the planning and control<br />

activities necessary to run the operation; and/or<br />

improving the way a particular operation performs its<br />

function. Operations management is often an attractive<br />

specialization for MBA students interested in following<br />

management careers in engineering, manufacturing,<br />

and logistics.<br />

Professor Miguel Angel Heras, director of ESADE’s<br />

department of operations management and innovation<br />

explains that careers in this field can be broken<br />

down to simple key processes that are vital to many<br />

organizations.<br />

“These processes are made up of interrelated, sequential<br />

activities through which the components and actors<br />

required (raw materials, labor, capital, information, the<br />

client, and such) are transformed into products. The key<br />

is the value added through the process as perceived by<br />

the customer, i.e. the end product has a greater value<br />

than the elements pre-process.”<br />

Nitin Pangarkar, associate professor and academic<br />

director of the MBA program at NUS <strong>Business</strong> School<br />

adds that business management skills in operations<br />

management will be vital for some employers. “Some<br />

firms might have strategies built around specific<br />

strengths. For instance, operations are one of Walmart’s<br />

greatest strengths and, clearly, they would like to<br />

employ managers who have a good understanding of<br />

key issues in that area.”<br />

The US appears to be leading the way in operations<br />

management. Compared with other regions, there are<br />

higher numbers of US business schools in this rating,<br />

with 27 featuring. Europe does comparatively well<br />

with 15 business schools featuring in the rating. Again,<br />

this is reflective of the advancement of business in the<br />

developed markets of the US and Europe.<br />

By contrast, the emerging markets of Asia, Latin<br />

America, Africa and the Middle East feature fewer<br />

business schools. Of the three regions, Asia-Pacific<br />

has the most, with six business schools featuring in<br />

the rating. Once again, Indian business schools are<br />

particularly prominent, with four highlighted:<br />

Indian Institute of Management, Ahmedabad;<br />

Indian School of <strong>Business</strong>;<br />

Indian Institute of Management, Bangalore;<br />

S P Jain Institute of Management and<br />

Research.<br />

NUS <strong>Business</strong> School at National University of<br />

Singapore and Melbourne <strong>Business</strong> School make up<br />

the other two business schools from the Asia-Pacific<br />

region.<br />

In Europe, UK business schools once again lead the<br />

way in operations management with a total of six out of<br />

15 European business schools situated in the UK:<br />

London <strong>Business</strong> School;<br />

Cranfield School of Management;<br />

Warwick <strong>Business</strong> School;<br />

Manchester <strong>Business</strong> School;<br />

Judge <strong>Business</strong> School;<br />

Saïd <strong>Business</strong> School.<br />

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INSEAD, France is the highest rated European business<br />

school and has done consistently well, holding its<br />

position in fifth place for two years running. Judge<br />

<strong>Business</strong> School and IE <strong>Business</strong> School have shown the<br />

most improvements, moving up seven and six places<br />

respectively.<br />

For two years in a row, MIT: Sloan has retained the title<br />

as the top MBA program specializing in operations<br />

management, according to employers. Three other<br />

US business schools, Harvard, Wharton, and Stanford<br />

feature prominently, and in line with MIT scored 100 in<br />

the employer index score.<br />

51

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