crisis-management-pl.. - Wikileaks

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BOMBING OR MAJOR FIRE‘If it be now, tis not to come; if it be not tocome, it will be now; if it be not now, yet it willcome: the readiness is all’.- Shakespeare
INTERNATIONAL LOSS PREVENTION GUIDE TOCRISIS MANAGEMENTBombing or Major FireACTION STEPS:1. Verify Report2. Determine extent of injuriesName, nationality, and status of injuredName, nationality, and status of fatalitiesLocation of victims3. Determine extent of damage to hotel4. Determine operational status of hotel5. Determine whether Crisis Management team should be concerned6. Establish communications with International Crisis Management TeamIF TERRORIST INCIDENT:7. Establish communications with local U.S. Embassy8. If possible, determine organization responsibleMotivesHistoryDemandsFuture threats9. Assess the vulnerability of other Marriott Brand facilitiesClose vicinityRegionalWorldwide10. If no threat is received, other hotels in region use guidelines in threat condition"Yellow"If terrorist organization claims responsibility, hotels in region use guidelines inthreat condition “Red"Marriott International Confidential & Proprietary Information H - 1 October 2001
Page 1 and 2: INTERNATIONAL LOSS PREVENTION GUIDE
Page 5 and 6: INTERNATIONAL CRISISMANAGEMENT TEAM
Page 7 and 8: CommunicationINTERNATIONAL LOSS PRE
Page 13 and 14: CRISIS COORDINATORINTERNATIONAL LOS
Page 27 and 28: DEVELOPING THE LOCAL CRISISMANAGEME
Page 41: LOCAL HOTEL CRISISMANAGEMENT PLAN
Page 57 and 58: CIVIL DISTURBANCES- ‘Nam tua res
Page 63 and 64: Alert State CharlieINTERNATIONAL LO
Page 79 and 80: First Aid KitsSterile adhesive band
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INTERNATIONAL LOSS PREVENTION GUIDE
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MANAGING THE MEDIA DURING ACRISIS-
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BOMB THREATINSTRUCTIONSNotify your
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