crisis-management-pl.. - Wikileaks

INTERNATIONAL LOSS PREVENTION GUIDE TOCRISIS MANAGEMENTEvacuationIn determining whether a hotel should be evacuated, the credibility of the threat should beassessed. Factors include: The extent and accuracy of the information provided by the caller, especially thelocation of the bomb and the time it is to explode. Controversial speakers or guests staying at the hotel. Political unrest in the area where U.S. interests are targeted. The opportunity a bomber may have in planting an explosive device.In almost every case, the police will defer to the hotel manager whether the hotel shouldbe evacuated or not. If the decision to evacuate is made, the following procedures shouldbe followed: Search the evacuation area first. Do not use fire alarms. These could direct people into the bomb area. Lights should be left on. Engineering should shut off all gas and fuel lines at the main valve. Security should be assigned to prevent unauthorized access into the building Human Resources should provide a list of associates working at the time The front desk should print out a rooming list, noting any disabled guests The financial controller should secure financial assets and records Windows should be opened to diffuse the energy of a blast The emergency response team commander should divide the hotel up and assignspecific evacuation areas to managers If a suspicious object is found, the three floors above and below the object floorshould be evacuated Associates and guests should be evacuated to at least 100 meters from the building The building should be reentered only after a thorough searchMarriott International Confidential & Proprietary Information H - 6 October 2001