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Accessibility in Vienna

Accessibility in Vienna

Accessibility in Vienna

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The city belongs to you.Accessibility in ViennaWelcome to„Accessible Public Transportan advantage for everyone!“


The city belongs to you.Accessibility in ViennaVisual impairments call for …… find your way without foreign help!… a neat visual guiding system


The city belongs to you.Accessibility in ViennaSize of type faceLooking for the best typeface+ Information design should be readable!- Otherwise you will not receive information!- But huge sized letters are not the solution!+ Use of a good typeface and colour contrast are important!observation distanceBasics: Helvetica sans serif boldface or Frutiger are good practice.


The city belongs to you.Accessibility in ViennaAn objective is to overcome language barriersBasics: Standardised pictograms … but which ones?… perpetual change …


The city belongs to you.Accessibility in ViennaLooking for the best position for information panels …Basics: Field angle studies


The city belongs to you.Accessibility in ViennaA colour - based visual guiding systemLine U1 =Line U2 =Line U3 =Line U4 =Line U6 =Railway =AccessExitBasics: Outlines for an useful information design


The city belongs to you.Accessibility in ViennaPrimary system level = line signalisationBasics: Outlines for an useful information design


The city belongs to you.Accessibility in ViennaSecondary system level = terminal signalisationBasics: Outlines for an useful information design


The city belongs to you.Accessibility in ViennaBack up - levelElectronic platform displayElectronic operational displayGleis 2Gleis 1Rail-Signalisation in case ofone rail operationLoudspeaker AnnouncementsBasics: Information design in case of perturbations


The city belongs to you.Accessibility in ViennaUser groups and mobility chainsUser groupsUser without mobility restrictionsBlind usersVisualy impaired usersElderly persons with a mixure of handicapsWheelchair travellersRollator usersDeaf and hearing impaired usersUsers with a cognitive backgroundWhat and where are the obstacles by riding public transport?


The city belongs to you.Accessibility in ViennaMobility chains for user groupsBasic questions for planning and controlling…Answers- Do mobility chains for all user groups work? + Reality check with all user groups…- Are there any gaps and how can we find them? + Check list …- Where do we find obstacles? + Is - shall - comparison - white papers- How can we get rid of them? + Good practice catalogues …- Is the support by our systems efficient enough? + Recommandations …- What do we have to do? + Retrofitting programs …Do everybody find all ways without foreign help?


The city belongs to you.Accessibility in ViennaLifts are important inmobility chains for• wheel chair and rollator users• elderly personsSüdtiroler Platz• blind and visual impaired users• mothers with prams …JohnstraßeRetrofitting programsnot only in one station.MargaretengürtelThe whole networkmust be the target!Hietzing


The city belongs to you.Accessibility in ViennaAll building levels and platforms are accessible!To realize best practicethe whole network must be accessible!


The city belongs to you.Accessibility in ViennaDevelopment of a barrierfree toiletsA offset handleB moving handle deviceC cleaning buttonD toilet paperE toilet tankF toilet brushG soap dispenserH selfI waste binJ paper towelK coat hookL light switchHandling areaMovement areaMeasures in centimeter


The city belongs to you.Accessibility in ViennaAdaption of station furniture1,2 m1,0 m0,8 m0,0 mAn approach… ticket vending machines for everyone


The city belongs to you.Accessibility in ViennaPush – button – divice on a pillerGood practice: A better accessibility for wheel chair users and blind people


The city belongs to you.Accessibility in ViennaTest-track Heiligenstadt: tactile strips and dots on a black tar surfaceDTestprogram+ tactile structurewith a blind user group8,5m2. attempt3. crossing2. crossingAblackblackyellow lightgrayA+ colour and contrastwith a visualy impaireduser groupC6m1. attempt4m2m1. crossingwhite3. attemptPreparation for the developmentof tactile orientation systemBB


The city belongs to you.Accessibility in ViennaSolution as a result of our test-programcrossingturn offLay out of an tactile orientation system


The city belongs to you.Accessibility in ViennaLayout of a tactile orientation system


The city belongs to you.Accessibility in ViennaExamples for a barrierfree tramway-stopSide - stopAA = StopB = Access, door 1EDCBC = RBL - DisplayD = ShelterE = Stop-signalisationIsland - stopAECBD


The city belongs to you.Accessibility in ViennaExamples for good practice


The city belongs to you.Accessibility in ViennaCurrent developments and achievments


The city belongs to you.Accessibility in ViennaAll trips within the public transport network are collected on a data-base.Grace a neat navigation structure the user might easily find his way.access tramwaychange undergroundexit busAll recommended trips and alternative routes are explainedaccording to the demand of blind and visual impaired users.


The city belongs to you.Accessibility in ViennaNavigation structure of P O P T I Swww.wienerlinien.at choice of POPTIS choice of lineexitchangeaccess 1access 2choice of trip choice of mode choice of stationPOPTISPre - TripOn - Tripchoice of applicationPost - Trip


The city belongs to you.Accessibility in ViennaPOPTIS is as well used+ As an escort service for blind and visualy impaired users+ As an advice and guideline for mobility teachers+ In traffic education of pupils+ In orientation training of late blinded people


The city belongs to you.Accessibility in ViennaReal-time-information even for blind traffic participantsat homewww.wienerlinien.at on trip by mobilephone or on displays in junctionsExamples for good practice


The city belongs to you.Accessibility in ViennaGood Practice: Real-Time-Informationi.tip – Countdown-displaysOptionschoice of linechoice of stopchoice of directionchoice of stopDynamic Info


The city belongs to you.Accessibility in Viennawww.qando.atone application, all services• Realtime monitor (incl. low floor information)• Timetable Information (incl. web-basedrouteplaner)• Mobile Ticketing (SMS)• Passenger information when problems occur• Lifestyle Content (events, culture, sights…)• News concerning public transportMobile Passenger Information Service by Wiener Linien & VOR


The city belongs to you.Accessibility in Viennawww.qando.atone application, all services, facts• press conference: 27. May 2009 (launch)• downloads: over 65.000• usage: 12.000 times a day• very good feedback from our customers• recommended for 2 Austrian awards(Multimedia & E-Business Staatspreis, VCÖ Preis)• available for: Java-Mobiles, WIN-Mobiles, Blackberry,IPhone• new releases planed monthly(continual improvements, new services)Mobile Passenger Information Service by Wiener Linien & VOR


The city belongs to you.Accessibility in ViennaMofA: Mobility for all user groupsDACEBReality check concerning mobility and obstacles in junction Heiligenstadt


The city belongs to you.Accessibility in ViennaExample: measure cataloguecolumn1 2 3 4 51= indicatores2 + 3= is4 + 5= should4 + 5 = recommendationsIs - shall comparison


The city belongs to you.Accessibility in ViennaExamples from our good practice catalogueAchivements and developmentsWiener Linien


The city belongs to you.Accessibility in ViennaExamples from our good practice catalogueIn the past…present situation…Achivements and developmentsWiener Linien


The city belongs to you.Accessibility in ViennaAccessibility through a station based liftget offget onAchivements and developmentsAustria Railway Company


The city belongs to you.Accessibility in ViennaExamples from our good practice catalogue:The new railjetLift integrated onthe railway carAchivements and developmentsAustria Railway Company


The city belongs to you.Accessibility in ViennaWays2goMain aspects of the research program: Stimulate Innovations & Technologies to address “newmissions” (“from technology push towards innovationpull”) Broaden the knowledge base for mobility andpassenger transport for ALLSpecial consideration of person groups (elderly, peoplewith special needs or disadvantages in mobility), differentspatial constellation (cities, rural areas)Support integrated and interdisciplinary researchapproaches Develop sustainable and social inclusive mobility andtransport solutions


The city belongs to you.Accessibility in ViennaWhat’s inside ways2go (topics)Knowledge gaps and potentials/hindrances for new technologiesGroup-specific mobility needs and their demands on future transport systemsSocietal factors influencing mobility behaviour, mobility trends, mobility technologyscenariosSolutions for future transport modes and mobility infrastructureIndividual mobilityCollective mobilityInformation systems throughout mobility chainMicro mobility, Intermodal transport nodesInfluencing strategies towards sustainable mobility patternsInnovation for new planning tools and applications / Interrelation Transportation Land-usePlanning – Transport TechnologiesData collection and processing toolsEnhanced planning technologies


The city belongs to you.Accessibility in ViennaQUO VADIS – Functional schematicINDOORapplicationOUTDOORapplicationVariant 1:with a simple handy setHandy setdriverBoardcomputerdisplaydrivers placeComputer controlled operation systemRBL


The city belongs to you.Accessibility in ViennaQUO VADIS – Functional schematicINDOORapplicationOUTDOORapplicationVariant 2:with an intelligent handy setSimulationHandy setona laptopdriverBoardcomputerdisplaydrivers placeComputer controlled operation systemRBL


The city belongs to you.Accessibility in Viennaways2goThank you foryour attention!ways4all


The city belongs to you.Accessibility in ViennaNavigation structure of P O P T I Swww.wienerlinien.at choice of POPTIS choice of lineexitchangeaccess 1access 2choice of trip choice of mode choice of stationPOPTISPre - TripOn - TripPost - Tripchoose the barrierefree pages of WIENER LINIENchoice of application


The city belongs to you.Accessibility in ViennaNavigation structure of P O P T I Swww.wienerlinien.at choice of POPTIS choice of lineexitchangeaccess 1access 2choice of trip choice of mode choice of stationPOPTISPre - TripOn - Tripchoice of applicationchoose POPTISPost - Trip


The city belongs to you.Accessibility in ViennaNavigation structure of P O P T I Swww.wienerlinien.at choice of POPTIS choice of lineexitchangeaccess 1access 2choice of trip choice of mode choice of stationPOPTISPre - TripOn - Tripchoice of applicationchoose your linePost - Trip


The city belongs to you.Accessibility in ViennaNavigation structure of P O P T I Swww.wienerlinien.at choice POPTIS choice of lineexitchangeaccess 1access 2choice of trip choice of mode choice of stationPOPTISPre - TripOn - Tripchoice of applicationchoose your tripPost - Trip


The city belongs to you.Accessibility in ViennaNavigation structure of P O P T I Sgeneral information www.wienerlinien.at - overview choice POPTIS choice of lineexitchangeexitchangeaccess 1access 2access from bus or tram stopschoice of tripaccess from outsidechoice of mode choice of stationPOPTISPre - TripOn - Tripchoice of application choose your mode of applicationPost - Trip


The city belongs to you.Accessibility in ViennaNavigation structure of P O P T I Swww.wienerlinien.at choice of POPTIS choice of lineexitchangeaccess 1access 2choice of trip choice of mode choice of stationPOPTISPre - TripOn - Tripchoice of applicationchoose your stationPost - Trip

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