Policies & Procedures - MGM Grand

• MGM Grand offers complimentary linen in black, ivory, and boysenberry. If youprefer specialty linens they are available at an additional cost. To ensure receipt ofspecialty linens your Catering manager must receive all requests at least threeweeks prior to the date required.Security: Should Group desire to provide security for your event, or if it is the type ofevent for which MGM Grand will require Group to provide security, the security providedmust be from a company that is acceptable to MGM Grand. At Group’s request, MGMGrand will provide a list of security companies acceptable to MGM Grand.Shipping/Packages: Contact the FedEx Office Business Services Center at 702-388-1132 for charges and information. Incoming packages are to be addressed as follows:Hold for Guest: (Guest Name & Cell Number)c/o FedEx Office at MGM Grand Las Vegas4701 Koval LaneLas Vegas, NV 89109Convention Name:____________________Event Dates: ____________________Each package must be labeled with the name of the registered guest who is responsiblefor the handling charges.Smoking Policy: The MGM Grand Conference Center is a non-smoking facility.Designated smoking areas are located at the south and north entrances to theConference Center.MGM GRAND ROOM DELIVERIES (non room service)Items are placed inside the sleeping rooms after a guest has checked in. Items will not bedelivered prior to arrival. All deliveries will be charged $2.50 per item per person. Anyitems requiring a transfer from a location other than the Bell Desk will incur an additional$1.00 fee per item.SIGNATURE ROOM DELIVERIES (non room service)Items are placed inside the sleeping rooms after a guest has checked in. Items will not bedelivered prior to arrival. All deliveries will be charged $3.00 per item per person. Anyitems requiring a transfer from a location other than the Bell Desk will incur an additional$1.00 fee per item.PRINTED MATERIALSWe request that your sales contact and Convention Services Manager be added to yourmailing list to receive all materials concerning the Hotel. In this way, we can share with ourstaff all printed materials in the possession of your prospective attendees. Any advertisingutilizing the MGM Grand name and/or logo must be approved prior to distribution, inwriting, by MGM Grand Hotel.MEETING GROUP ENTERTAINMENTMeeting Group acknowledges that MGM Grand has a reputation for offering high-qualityentertainment and services to the public, is a publicly-held company, is subject to regulationand licensing, and desires to maintain its reputation and receive positive publicity concerningMeeting Group’s functions. Consequently, prior to contracting with any entertainer orPage 4 of 9