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Download - Constructing Excellence

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DATA SOURCESThe data sources used in the preparation of these KPIs are shown in the table below.Economic KPIsData Source(see below)RfP KPIsData Source(see below)Environment KPIsData Source(see below)Client Satisfaction-Product1,6Employee Satisfaction5Impact on theEnvironment1,6Client Satisfaction-Service1,6Staff Turnover2Energy Use (Designed)-Product1,6Defects1,6Sickness/Absence2Energy Use-Construction Process2Predictability -Cost1,6Safety2,9Mains Water Use(Designed) -Product1,6Predictability -Time1,6Working Hours10Mains Water Use-Construction Process2Safety2,9Qualifications & Skills2Waste2Productivity8Equality & Diversity1,6Commercial VehicleMovements2Profitability8Training2Impact onBiodiversity1,6Construction Cost4,7Pay11Area of HabitatCreated/Retained1,6Construction Time3Investors in People12Whole LifePerformance1,6The data sources referred to in the table above are:1. DTI Quarterly Clients’ KPI Survey2. DTI Quarterly Contractor KPI Survey3. DTI New Orders Survey4. DTI Quarterly Building Price & Cost Indices5. DTI Annual Employee Satisfaction Survey6. BCIS Annual Clients’ KPI Survey7. BCIS Quarterly Review of Building Prices8. Dun and Bradstreet, Intercompany Comparisons,and Companies House supplied by pH Group Ltd9. Health & Safety Executive10. Office for National Statistics - Labour Force Survey11. Office for National Statistics - Annual Survey ofHours and Earnings12. Investors in People UK Ltd222006 UK KPIs - Handbook

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