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5 Star Customer Service - Octara.com

5 Star Customer Service - Octara.com

5 Star Customer Service -

Service Excellence SeriesAttain 5 Star Service Excellence andOptimize the Customer Experience for Long Term LoyaltyCourse DirectorGraham Moore• Founding Member, ICSP (International Customer Service Professionals)• Professional Member - National Speakers Association of Australia• Genos Emotional Intelligence Practitioner and Coach• Buzan Licensed Certified iMindMap Instructor• Hogan Assessment Tools Accredited Trainer• Fellow of Institute of Learning Practitioners• Fellow of Academy of Hypnotic Science• Regional Director at BNI, U.A.E.Achieve Superior ServiceIncrease Customer LoyaltyBuild Strong RelationshipsCreate Dynamic Strategies22 September 2011, Sheraton Hotel & Towers, Karachi23 September 2011, Pearl Continental Hotel, Lahore9:15 am to 5:00 pmBook 3 seats &Save PKR 5,000For Details & Registration:Tel: 021-34534261, 021-34536315, Fax: 021-34520708, E-mail: register@octara.com | www.octara.com

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