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Admin. Guide Vol. 2 - NC State Remedy Implementation

Admin. Guide Vol. 2 - NC State Remedy Implementation

Table 5-2 armaild

Table 5-2 armaild Configuration File Options (4 of 4)Option Function System DefaultRequired-SchemaRequired-ServerThe only form for which submissions areaccepted. If there is a Schema line in thesubmitted message, it must contain thisform name, or the submission is rejected. Ifthere is no Schema line, the Default-Schemasetting in the configuration file must matchthis form name, or the submission isrejected.The only server for which submissions areaccepted. If there is a Server line in thesubmitted message, it must contain thisserver name, or the submission is rejected.If there is no Server line, the Default-Server setting in the configuration file mustmatch this server name, or the submissionis rejected.NoneNoneSaveSentItem(Windows NT only)Determines whether messages are saved inthe SentItems folder. The default is F.■T (savemessages)F (do not savemessages)■Sample Email Configuration FileThe following is an example of a configuration file that specifies a mailaddress of NewTickets and sets the default server to narnia and the defaultform to TroubleTickets:Address: NewTicketsDefault-Server: narniaDefault-Schema: TroubleTickets5-8 Action Request System Administrator’s Guide, Volume 2

Starting the Mail HandlerStarting the Mail HandlerFor UNIX ServersWhen you have established a mail address for messages to be mailed to theAR System and set up a configuration file, if needed, you can run theAR System mail handler, armaild. The syntax for armaild is as follows:armaild [-d][-f ][-n ]The following command starts the mail handler by using a configuration filecalled mailopt. (You must have write access to the file.)armaild -f mailopt &You can add the command line that you use most often to start the mailhandler to your system startup script. If you do not specify a configuration file,the default (/etc/armaild.conf) is started.For more information about armaild command options, see “CommandOptions” on page 5-10.For Windows NT ServersThe mail handler is installed to run as a Windows NT service. The startupsettings for the armailex service must start the service as the Windows NTaccount designated for use during installation, not as the System Account.You also can use the following debug options with armailex:■ If you run armailex as a Windows NT service and use the -d debugoption, debug messages are logged in the\arserver\db\armaild.log and do not appear on thescreen.■If you do not want to run armailex as a Windows NT service, you can runit in manual mode by adding the -m option to the command line, as in thefollowing example:armailex -d -f c:\remedy\armaild.cfg -mIf you do not specify a configuration file, the default (//armaild.cfg) is started.Debug messages appear on the screen and not in the armaild.log file.Electronic Mail Support 5-9

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