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Admin. Guide Vol. 2 - NC State Remedy Implementation

Admin. Guide Vol. 2 - NC State Remedy Implementation

1. Select OLE Automation

1. Select OLE Automation from the New Action list in the If Action tab of theCreate Active Link dialog box.2. In the Automation Servers list, expand OLE Local Servers.3. Double click the Microsoft Word Document local server.The type library information appears in the Type Library Information list.4. Expand Objects in the Type Library Information list.The list of objects appear for the Microsoft Word Document local server.5. Expand _Document Object in the Type Library Information list andexpand Methods below it.6. Select the Application* Application( ) method and click Add Method.Application appears in the Parameter List.7. Select Application in the Parameter List.By selecting Application in the Parameter List, you are specifying that thenext method that you select will be placed below it. This is a new OLEAutomation action; yet, Remedy User treats this as a continuation of theprevious stream of OLE method calls. The division of the stream intomultiple actions is arbitrary.8. Expand _Application Object in the Type Library Information list andexpand Methods below it.9. Select the void Visible( boolean rhs ) method and click Add Method.The Visible method appears in the Parameter List below Application.10. Set parameters for the void Visible( boolean rhs ) method by using theParameter List.a. Expand Visible.b. Expand Parameters.c. Expand rhs::Type->boolean.7-8 Action Request System Administrator’s Guide, Volume 2

Sample Exercise: Using OLE Automationd. Select ?Type in Value here and type 1.This sets the Boolean parameter to 1 (TRUE).Note:If you want to add a field or key word as the parameter value,right-click on ?Type in Value here to open a list of form fields orkey words. Select the appropriate choice from the list.The parameter list appears as shown in Figure 7-5.Figure 7-5Parameter List11. Click Add Action and save the action.12. Continue to “Creating an OLE Automation Action Link—Procedure 4:Defining Action 2.”Using OLE to Enhance the AR System 7-9

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