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Admin. Guide Vol. 2 - NC State Remedy Implementation

Admin. Guide Vol. 2 - NC State Remedy Implementation

1. Select the last OLE

1. Select the last OLE Automation in the Current Actions list, and selectOLE Automation from the New Action list.By selecting the last action in the list, the next action that you create isplaced below it. This is a new OLE Automation action; yet, Remedy Usertreats this as a continuation of the previous stream of OLE method calls.The division of the stream into multiple actions is arbitrary.2. Expand _Document Object in the Type Library Information list andexpand Methods below it.3. Select the Application* Application( ) method and click Add Method.Application appears in the Parameter List.4. Select Application in the Parameter List.By selecting Application in the Parameter List, you are specifying that thenext method that you select will be placed below it.5. Expand _Application Object in the Type Library Information list andexpand Methods below it.6. Select the Selection* Selection( ) method and click Add Method.Selection appears in the Parameter List below Application.7. Select Selection in the Parameter List.By selecting Selection in the Parameter List, you are specifying that thenext method that you select will be placed below it.8. Expand Selection Object in the Type Library Information list and expandMethods below it.9. Select the void WholeStory( ) method and click Add Method.WholeStory appears in the Parameter List below Selection.The values in the Method field are shown in Figure 7-8.7-14 Action Request System Administrator’s Guide, Volume 2

Sample Exercise: Using OLE AutomationFigure 7-8Action Four Values10. Click Add Action and save the action.11. Continue to “Creating an OLE Automation Action Link—Procedure 7:Defining Action 5.”➤ Creating an OLE Automation Action Link—Procedure 7: Defining Action 5The action described in this procedure sends the selected text back to theShort Description field. When you create this action for the active link, youwill construct the following objects:_Document Object::Application*Application( )_Application Object::Selection* Selection( )Selection Object::BSTR Text( )Set Text to $Short Description$Using OLE to Enhance the AR System 7-15

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